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題名 社會創新之個案研究:以甘樂文創為主體的社區支持系統為例
A Case Study of Social Innovation on The CAN’s Community Support System
作者 許祥恩
Hsu, Hsiang-En
貢獻者 林月雲
Lin, Yeh-Yun
許祥恩
Hsu, Hsiang-En
關鍵詞 社會問題
社會需求
社會創新
轉型流程
Social problems
Social needs
Social innovation
Transformation processes
日期 2018
上傳時間 13-Aug-2018 12:37:10 (UTC+8)
摘要 近年來,在經濟、文化、國際關係環境的快速變化下,在世界各地產生多樣化社會問題與需求尚待解決,也因而政府機關、企業、社會企業與非營利組織等機構皆透過不同的手段去促進「社會創新」,期待透過創新的思維與作法有效地創造價值,並解決社會問題。
     本研究選擇個案標的不限於社會企業或非營利組織等形式,惟希望其成立時間超過五年而其業務仍穩定成長,兼具穩定性與代表性,能以創新、獨特之營運模式,創造社會與商業價值,希望能聚焦個案在實踐社會創新各階段之轉型歷程、營運脈絡、創新作為與其帶來之社會價值,歸納其管理意涵,檢視可能的實務應用與學術價值,作為國內發展社會創新之借鑑。
     本研究以個案研究為主,並採用Lin & Chen(2016)提出使用Miles and Huberman(1994)提出之七步驟轉型流程、Tanimoto(2010)提出之六大社會創新標準以及Lin(2015)提出之蜂蜜-珍珠兩階段機轉模型等三項理論模型用以社會創新分析,深入探討個案的社會創新歷程、效益與永續發展性,並檢驗、確認其是否具備真正社會創新之意涵,而非僅流於流行的趨勢。
     本研究結論則歸納提出社會創新之定義與特性、有效實踐社會創新之成因及管理意涵與啟示。其中有效實踐社會創新之成因分點如下:
     1. 與各利害關係人建立良好之信任與合作關係,強化累積社會資本,妥善
     運用網絡內各項資源
     2. 社會創新所提出之解決方案或模式,須以「受益者」角度出發,並涵蓋
     「受益者」一同參與
     3. 領導者須隨時掌握組織動態能力,契合各階段的社會需求與管理重點
     4. 社會創新應持之以恆,持續發展穩健且互補之組織系統與營運模式
Recently, under the rapid changes of the environment in economy, culture, and international relations aspects, diversified social problems and needs have yet to be solved in the world. As a result, governments, enterprises, social enterprises, and non-profit organizations have adopted different ways to activate "Social Innovation" and looked forward to solving these problems effectively by values creating through innovative thinking and practices.
     The case study method is applied for this study. The study focuses on the transformation processes, operation model, innovation practices and social value created of The CAN’s Community Support System. Thus, this study mainly adopted Lin & Chen (2016) ’s method of social innovation analysis. Lin & Chen (2016) proposed to use the 7 transformation processes proposed by Miles and Huberman (1994), the six criteria of social innovation proposed by Tanimoto (2010), and the LERP-PEARL model proposed by Lin (2015) as models for social innovation analysis. These models not only explore the social innovation processes, values, and sustainability of the case, but also examine whether the case has the implication of social innovation.
     Several conclusions of this study for the causes of effective social innovation are summarized as follows:
     1. The organization should establish good relationships of trust and cooperation with stakeholders for accumulating the social capital and properly utilize resources within the network.
     2. The solutions or models of social innovation should also consider the perspective of “beneficiaries”. The scope of the models should be able to cover “beneficiaries”
     3. The leader should grasp the evolution and growth of the organization, adjust the focus of business operations and develop innovative businesses to meet the community needs and management priorities at all stages.
     4. The organization should consider social innovation as a long-term and persistent development. Social impact should be exerted through an organized system and business model.
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     王秉鈞(2015),社會創新的起源--以臺灣經驗重新溯源社會責任與使命。社區發展季刊,152:頁83-95
     司法部 法人及夫妻財產登記公告http://cdcb.judicial.gov.tw/abbs/wkw/WHD6K00.jsp
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     吳淑君(2013),淨溪闢瓜田 諧星林峻丞教孩子釣魚,聯合報。https://vision.udn.com/vision/story/7641/737453
     社團法人台灣社會企業創新創業學會(2018)。社企Q&A http://www.seietw.org/1285623103820225qa.html#01
     社團法人臺灣城鄉永續發展協會(2016),小草誌第一期-小草書屋2016年度報告。
     社團法人臺灣城鄉永續發展協會(2017),小草誌第二期-小草書屋2017年度報告。
     崔健(2011)。日本的社會創新與企業社會責任關係分析。《東北亞論壇》,1:頁107-113。
     張簡如閔(2013),本月社企:甘樂文創──「重點不在可以賺多少錢,而是我們希望能夠改變這個地方」老三合院變身在地藝術家的揮灑舞台。社企流。」http://www.seinsights.asia/article/3290/3268/2949
     梁蕓茗(2016),「甘樂文創」三峽八年改造計畫:從「絲瓜孩子的希望」,到影響整個家鄉。關鍵評論。https://www.thenewslens.com/article/41132
     郭士榛(2012),「文創生活學-- 甘樂文創 翻新三峽古早味」。人間福報。
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     陳培偉(2014),轉動中的陀螺-甘樂文創。明潮。http://www.mingweekly.com/lifestyle/whatshot/content-1908.html
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     華視新聞雜誌(2017),小草書屋 三峽夢想學校。https://www.youtube.com/watch?v=ksK1WKLAZxA
     黃秀玲(2018)。社會創新實驗:打造社會創新企業生態系統。國土及公共治理季刊,6(1),78-87。
     黃秀麗(2013),三峽學童 小鐵人‧大夢想 Swim Bike & Fun。自立晚報。http://www.idn.com.tw/news/news_content.php?artid=20130904joanne001
     經濟部 公司及分公司基本資料查詢https://serv.gcis.nat.gov.tw/pub/cmpy/cmpyInfoListAction.do
     葉書宏(2017),新北在地職人系列展覽感受產業樣貌。中時電子報。http://www.chinatimes.com/realtimenews/20170912003410-260405
     謝孟錡(2016)。亞洲社會創新發展趨勢--以香港為例。臺灣經濟研究月刊。 39:9=465,頁83-89
     顧遠(2015),社會創新,到底是創什麼?(一):我們創造的是一種新的社會影響。社企流。http://www.seinsights.asia/story/1434/795/2760
     
     英文部分
     
     Adams, David, & Hess, Michael. (2010). Social innovation and why it has policy significance. The Economic and Labour Relations Review, 21(2): 139-155.
     Djellal F., Gallouj F. (2012), Social innovation and service innovation, in Franz H.-W., Hochgerner J., Howaldt J. (eds) (2012), Challenge Social Innovation Potentials for Business, Social Entrepreneurship, Welfare and Civil Society, Berlin: Springer, p. 119- 137.
     Hochgerner, J. (2012). New Combinations of Social Practices in the Knowledge Society. In Challenge Social Innovation (S. 87–104). Springer.
     Lin, C.Y.Y. (2015) Creative cities and LERP-PEARL transition model, OpenInnovation Yearbook 2015, 95-103. Luxembourg: Publications Office of the European Union, 2015. ISBN: 978-92-79-43962-9
     Lin, C.Y.Y. and Chen, J. (2016) The Impact of Societal and Social Innovation: A Case-based Approach, Singapore: Springer Publishing Co. ISBN: 978-981-10-1764-3
     Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: 2nd edn. Sage Publications Ltd., Thousand Oaks
     Mulgan, G. (2006). The process of Social Innovation. Innovations 1:145-162
     Mulgan, G., Sanders, B., Ali, R., & Tucker, S. (2007). Social innovation: What it is, why it matters, how it can be accelerated. Said Business School, Oxford. Retrieved from http://youngfoundation.org/wp-content/uploads/2012/10/Social-Innovation-what-it-is-why-it-matters-how-it-can-be-accelerated-March-2007.pdf
     Mumford, M. D. (2002). Social innovation: Ten cases from Benjamin Franklin. Creativity Research Journal, 14(2): 253-266.
     Murray, R., Mulgan, G., & Caulier-Grice, J. (2010). The open book of social innovation. The Young Foundation. Retrieved from https://youngfoundation.org/wp-content/uploads/2012/10/The-Open-Book-of-Social-Innovationg.pdf
     Phills, James A. Jr., Deiglmeier, Kriss, & Miller, Dale T. (2008). Rediscovering social innovation. Stanford Social Innovation Review.
     Prahalad CK , Ramaswamy V, (2004) .Co‐creating unique value with customers. Strategy & Leadership,Vol. 32 Issue: 3, pp.4-9
     SIX (2010) About, London: social innovation exchange. Retrieved on 5 Dec 2011 from http://socialinnovationexchange.org/about
     Stanford University., & Stanford Center on Philanthropy and Civil Society. (2003). Stanford social innovation review.
     Strauss, A., & Corbin, J. (1998). Basics of qualitative research: Techniques and procedures for developing grounded theory(2nd ed.). Thousand Oaks, CA: Sage.
     Tanimoto K (2010). The Process of Social Innovation: Multi-Stakeholders Perspective, In : proceedings of 5th European Conference on Innovation and Entrepreneurship, p594.
     Tanimoto K, & Doi M (2007). Social innovation cluster in action: A case study of the San Francisco Bay Area. Hitotsubashi Journal of Commerce and Management, 41(1): 1-17.
     Tayor S.J. & Bogdan R. (1984) Introduction to Qualitative Research Methods, Second Edition. London: Wilsy.
     Yin, R. K. (1994). Case study research: Design and methods. Thousand Oaks: Sage Publications.
描述 碩士
國立政治大學
企業管理研究所(MBA學位學程)
105363018
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0105363018
資料類型 thesis
dc.contributor.advisor 林月雲zh_TW
dc.contributor.advisor Lin, Yeh-Yunen_US
dc.contributor.author (Authors) 許祥恩zh_TW
dc.contributor.author (Authors) Hsu, Hsiang-Enen_US
dc.creator (作者) 許祥恩zh_TW
dc.creator (作者) Hsu, Hsiang-Enen_US
dc.date (日期) 2018en_US
dc.date.accessioned 13-Aug-2018 12:37:10 (UTC+8)-
dc.date.available 13-Aug-2018 12:37:10 (UTC+8)-
dc.date.issued (上傳時間) 13-Aug-2018 12:37:10 (UTC+8)-
dc.identifier (Other Identifiers) G0105363018en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/119347-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所(MBA學位學程)zh_TW
dc.description (描述) 105363018zh_TW
dc.description.abstract (摘要) 近年來,在經濟、文化、國際關係環境的快速變化下,在世界各地產生多樣化社會問題與需求尚待解決,也因而政府機關、企業、社會企業與非營利組織等機構皆透過不同的手段去促進「社會創新」,期待透過創新的思維與作法有效地創造價值,並解決社會問題。
     本研究選擇個案標的不限於社會企業或非營利組織等形式,惟希望其成立時間超過五年而其業務仍穩定成長,兼具穩定性與代表性,能以創新、獨特之營運模式,創造社會與商業價值,希望能聚焦個案在實踐社會創新各階段之轉型歷程、營運脈絡、創新作為與其帶來之社會價值,歸納其管理意涵,檢視可能的實務應用與學術價值,作為國內發展社會創新之借鑑。
     本研究以個案研究為主,並採用Lin & Chen(2016)提出使用Miles and Huberman(1994)提出之七步驟轉型流程、Tanimoto(2010)提出之六大社會創新標準以及Lin(2015)提出之蜂蜜-珍珠兩階段機轉模型等三項理論模型用以社會創新分析,深入探討個案的社會創新歷程、效益與永續發展性,並檢驗、確認其是否具備真正社會創新之意涵,而非僅流於流行的趨勢。
     本研究結論則歸納提出社會創新之定義與特性、有效實踐社會創新之成因及管理意涵與啟示。其中有效實踐社會創新之成因分點如下:
     1. 與各利害關係人建立良好之信任與合作關係,強化累積社會資本,妥善
     運用網絡內各項資源
     2. 社會創新所提出之解決方案或模式,須以「受益者」角度出發,並涵蓋
     「受益者」一同參與
     3. 領導者須隨時掌握組織動態能力,契合各階段的社會需求與管理重點
     4. 社會創新應持之以恆,持續發展穩健且互補之組織系統與營運模式
zh_TW
dc.description.abstract (摘要) Recently, under the rapid changes of the environment in economy, culture, and international relations aspects, diversified social problems and needs have yet to be solved in the world. As a result, governments, enterprises, social enterprises, and non-profit organizations have adopted different ways to activate "Social Innovation" and looked forward to solving these problems effectively by values creating through innovative thinking and practices.
     The case study method is applied for this study. The study focuses on the transformation processes, operation model, innovation practices and social value created of The CAN’s Community Support System. Thus, this study mainly adopted Lin & Chen (2016) ’s method of social innovation analysis. Lin & Chen (2016) proposed to use the 7 transformation processes proposed by Miles and Huberman (1994), the six criteria of social innovation proposed by Tanimoto (2010), and the LERP-PEARL model proposed by Lin (2015) as models for social innovation analysis. These models not only explore the social innovation processes, values, and sustainability of the case, but also examine whether the case has the implication of social innovation.
     Several conclusions of this study for the causes of effective social innovation are summarized as follows:
     1. The organization should establish good relationships of trust and cooperation with stakeholders for accumulating the social capital and properly utilize resources within the network.
     2. The solutions or models of social innovation should also consider the perspective of “beneficiaries”. The scope of the models should be able to cover “beneficiaries”
     3. The leader should grasp the evolution and growth of the organization, adjust the focus of business operations and develop innovative businesses to meet the community needs and management priorities at all stages.
     4. The organization should consider social innovation as a long-term and persistent development. Social impact should be exerted through an organized system and business model.
en_US
dc.description.tableofcontents 書頁 I
     碩博士論文上網授權書 II
     學位考試委員會審議通過書 III
     中文摘要 IV
     英文摘要 V
     謝誌 VI
     目錄 VII
     表目錄 VIII
     圖目錄 IX
     第壹章 緒論 11
     第一節 研究動機與目的 11
     第二節 研究流程與架構 16
     第貳章 文獻探討 16
     第一節 社會創新發展與內涵 16
     第參章 研究方法與對象 25
     第一節 研究方法與理論模型 25
     第二節 研究對象 30
     第肆章 研究結果與分析 35
     第一節 個案描述 35
     第二節 個案社會創新分析 57
     第伍章 結論與建議 76
     第一節 研究結論 76
     第二節 研究限制與後續研究建議 85
     第陸章 參考文獻 86
zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0105363018en_US
dc.subject (關鍵詞) 社會問題zh_TW
dc.subject (關鍵詞) 社會需求zh_TW
dc.subject (關鍵詞) 社會創新zh_TW
dc.subject (關鍵詞) 轉型流程zh_TW
dc.subject (關鍵詞) Social problemsen_US
dc.subject (關鍵詞) Social needsen_US
dc.subject (關鍵詞) Social innovationen_US
dc.subject (關鍵詞) Transformation processesen_US
dc.title (題名) 社會創新之個案研究:以甘樂文創為主體的社區支持系統為例zh_TW
dc.title (題名) A Case Study of Social Innovation on The CAN’s Community Support Systemen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 中文部分
     Ling(2013),小日子 014期走進微型市集找生活提案。http://www.oneday.com.tw/%E7%94%98%E6%A8%82%E8%AA%8C-%E4%B8%80%E4%BB%BD%E5%BE%9E%E6%96%B0%E5%8C%97%E5%B8%82-%E5%9C%9F%E7%94%9F%E5%9C%9F%E9%95%B7%E7%9A%84%E5%8
     8%8A%E7%89%A9/
     一步一腳印 發現新台灣(2018),當家鄉孩子的大哥 重拾生命的價值。https://youtu.be/NJ7DFuKg9gQ
     王秉鈞(2015),社會創新的起源--以臺灣經驗重新溯源社會責任與使命。社區發展季刊,152:頁83-95
     司法部 法人及夫妻財產登記公告http://cdcb.judicial.gov.tw/abbs/wkw/WHD6K00.jsp
     甘樂文創 青草職能學苑籌建計劃 https://www.twlove2017.com/
     甘樂文創(2015),甘樂文創2015年公益報告書
     甘樂文創(2016),甘樂文創2016年公益報告書
     甘樂文創Facebook粉絲專頁 https://www.facebook.com/thecan.tw/
     甘樂文創官方網站 http://www.thecan.com.tw/
     甘樂食堂Facebook粉絲專頁 https://www.facebook.com/thecaneat/
     甘樂旅宿Facebook粉絲專頁 https://www.facebook.com/thecanhostels/
     甘樂誌Facebook粉絲專頁 https://www.facebook.com/thecan/
     禾乃川國產豆製所Facebook粉絲專頁 https://www.facebook.com/taiwandou/
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dc.identifier.doi (DOI) 10.6814/THE.NCCU.MBA.061.2018.F08-