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題名 Consumer Evaluations of Service Co-Branding
消費者對服務共同品牌之評價
作者 陳建維
Chen, Chien-Wei
Lien, Nia-Hwa
貢獻者 國貿系
關鍵詞 Service brand alliance; co-branding structure; category fit; sales promotion
服務品牌聯盟; 共同品牌結構; 品類契合度; 促銷活動
日期 2018
上傳時間 8-Oct-2018 17:33:28 (UTC+8)
摘要 Rooted in signaling theory, this paper investigates the effects of co-branding structure, category fit, and types of sales promotion on consumers’ evaluations of service brand alliance. Results of a 2 × 2 × 2 experiment with co-branded credit cards as the focal product show that an equals co-branding structure (combination of two equally strongly established brands) is more likely to have greater consumer evaluations than any major-minor structure. The alliance of a low-equity host brand and a high-equity partner tends to enjoy better consumer evaluations than the arrangement of a high-equity host brand and a low-equity partner does, demonstrating a dominating effect. Category fit, which stands for signal consistency, positively moderates the relationships between co-branding structure and consumer evaluations. For any major-minor structure, consumers evaluate brand alliance with non-monetary promotion more favorably than that with monetary promotion. For equals co-branding structure, however, promotion type does not influence co-branding evaluations.
本研究以信號理論為基礎,探討共同品牌結構、品類契合度、以及促銷型態三者對服務品牌聯盟的消費者評價之影響。以聯名信用卡作為實驗產品,進行一項2 × 2 × 2的實驗結果顯示,品牌權益相等的品牌聯盟(亦即二個高權益品牌的組合)較品牌權益不相等的品牌聯盟(亦即一個高權益品牌與一個低權益品牌的組合)有利於消費者對服務品牌聯盟產生較佳的評價。低權益的主品牌與高權益的夥伴品牌之組合所得到的消費者評價優於高權益主品牌與低權益夥伴品牌之組合,呈現出夥伴品牌之主導效應。品類契合度代表信號一致性,對於上述共同品牌結構之效果有正向調節作用。不對等品牌聯盟使用非金錢性促銷時的消費者評價優於使用金錢性促銷,但相等的品牌聯盟無論使用金錢性或非金錢性促銷,所得到的消費者評價則無差異。
關聯 The Service Industries Journal, Volume 38, Issue 13-14, Pages 995-1016
資料類型 article
DOI https://doi.org/10.1080/02642069.2018.1427738
dc.contributor 國貿系
dc.creator (作者) 陳建維zh_TW
dc.creator (作者) Chen, Chien-Weien_US
dc.creator (作者) Lien, Nia-Hwaen_US
dc.date (日期) 2018
dc.date.accessioned 8-Oct-2018 17:33:28 (UTC+8)-
dc.date.available 8-Oct-2018 17:33:28 (UTC+8)-
dc.date.issued (上傳時間) 8-Oct-2018 17:33:28 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/120421-
dc.description.abstract (摘要) Rooted in signaling theory, this paper investigates the effects of co-branding structure, category fit, and types of sales promotion on consumers’ evaluations of service brand alliance. Results of a 2 × 2 × 2 experiment with co-branded credit cards as the focal product show that an equals co-branding structure (combination of two equally strongly established brands) is more likely to have greater consumer evaluations than any major-minor structure. The alliance of a low-equity host brand and a high-equity partner tends to enjoy better consumer evaluations than the arrangement of a high-equity host brand and a low-equity partner does, demonstrating a dominating effect. Category fit, which stands for signal consistency, positively moderates the relationships between co-branding structure and consumer evaluations. For any major-minor structure, consumers evaluate brand alliance with non-monetary promotion more favorably than that with monetary promotion. For equals co-branding structure, however, promotion type does not influence co-branding evaluations.en_US
dc.description.abstract (摘要) 本研究以信號理論為基礎,探討共同品牌結構、品類契合度、以及促銷型態三者對服務品牌聯盟的消費者評價之影響。以聯名信用卡作為實驗產品,進行一項2 × 2 × 2的實驗結果顯示,品牌權益相等的品牌聯盟(亦即二個高權益品牌的組合)較品牌權益不相等的品牌聯盟(亦即一個高權益品牌與一個低權益品牌的組合)有利於消費者對服務品牌聯盟產生較佳的評價。低權益的主品牌與高權益的夥伴品牌之組合所得到的消費者評價優於高權益主品牌與低權益夥伴品牌之組合,呈現出夥伴品牌之主導效應。品類契合度代表信號一致性,對於上述共同品牌結構之效果有正向調節作用。不對等品牌聯盟使用非金錢性促銷時的消費者評價優於使用金錢性促銷,但相等的品牌聯盟無論使用金錢性或非金錢性促銷,所得到的消費者評價則無差異。zh_TW
dc.format.extent 129 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) The Service Industries Journal, Volume 38, Issue 13-14, Pages 995-1016
dc.subject (關鍵詞) Service brand alliance; co-branding structure; category fit; sales promotionen_US
dc.subject (關鍵詞) 服務品牌聯盟; 共同品牌結構; 品類契合度; 促銷活動zh_TW
dc.title (題名) Consumer Evaluations of Service Co-Brandingen_US
dc.title (題名) 消費者對服務共同品牌之評價zh_TW
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1080/02642069.2018.1427738
dc.doi.uri (DOI) https://doi.org/10.1080/02642069.2018.1427738