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題名 製造業永續價值溪流圖 (Sus-VSM) 之應用 : 以A公司為例
An empirical application of sustainable value stream mapping (sus-vsm) in manufacturing : a case study
作者 曾琬婷
Tseng, Wan-Ting
貢獻者 羅明琇
Lo, Sonia M.
曾琬婷
Tseng, Wan-Ting
關鍵詞 永續價值溪流圖
價值溪流圖
三重底線原則
方法論
永續績效
Sustainable Value Stream Mapping (Sus-VSM)
Value stream mapping
Triple Bottom Line (TBL)
Methodology
Sustainable performance
日期 2018
上傳時間 9-Nov-2018 15:58:32 (UTC+8)
摘要 　　鑒於非財務資訊的揭露廣受國際重視，我國也爰分階段擴大編製與申報企業社會責任報告書之上市公司範圍，按照這個趨勢發展，未來勢必會擴大實施於更多的企業。因此，不論是企業自主響應永續行動，或是為配合法令揭露企業的非財務資訊，企業皆欲評估及提高自身的永續績效。本研究以結合三重底線原則的永續價值溪流圖 (Sustainable Value Stream Mapping, Sus-VSM) 為架構，提出「永續價值溪流圖應用之方法論」，並透過一家個案公司實際執行此方法論以驗證其有效性。以期未來，當非財務面資訊成為了大多數企業必須揭露的項目時，企業得以參考本研究之方法論以善用永續價值溪流圖，量化及可視化企業在永續上的績效，進而制定企業永續面的改善計畫，創造永續價值。
     　　本研究透過實證發現，在應用永續價值溪流圖可能遇到的問題與挑戰。由於結合三重底線原則的永續價值溪流圖於2014年被提出，學術上的應用案例仍相當有限，故指標的定義和指標的資料收集，在實務案例的操作上仍有其不足和過度理想的地方。但本研究也發現，永續價值溪流圖這項工具，確實提供了一個便捷的架構，幫助企業快速檢視目前在經濟、環境、社會面的表現。企業透過對公司目前整體永續表現的了解，識別改善點，進而訂定改善方案，提供企業發展永續行動一個實施指南。
     　　本研究對學術上的貢獻是制定了一套永續價值溪流圖應用之方法論，而且此方法論通過個案研究得到驗證，並從個案研究中發現過去永續價值溪流圖之相關研究在指標定義的不足，並提出相應的建議。在實務方面的貢獻在於，本研究所提出之方法論提供欲衡量自身永續績效的企業，一個完整且詳細的永續價值溪流圖之執行流程，並提供一個實例予以參考。
　　In view of the fact that the disclosure of non-financial information has been widely recognized by the international community, our government has also expanded the scope of listed companies that have compiled and applied for corporate social responsibility reports in stages. According to this trend, more and more enterprises will execute the disclosure in the future. Therefore, companies are willing to assess and improve their sustainability performance, whether they are self-responsive to sustainable actions or to expose non-financial information to companies in compliance with laws and regulations. This study proposes the methodology of the application of sustainable value stream mapping based on the triple bottom line principle. This methodology is actually implemented by a case company to verify its effectiveness. In the future, when non-financial information becomes a project that most companies must expose, companies can refer to the methodology of this study to make good use of the sustainable value stream mapping, to quantify and visualize the performance of the company. Further, to develop an improvement plan for corporate sustainability performance and create sustainable value.
     　　The result of this study indicates that, the problems and challenges that may be encountered in applying the sustainable value stream mapping. Since the sustainable value stream mapping combined with the triple bottom line principle was proposed in 2014, the academic applications are limited. Therefore, the definition of indicators and the collection of data for indicators are still insufficient or overly ideal in the operation of practical cases. However, this study also found that the sustainable value stream mapping tool does provide a convenient framework to help companies quickly examine current economic, environmental, and societal performance. Through understanding the company`s current sustainable performance, the company is able to identify improvement points, and then develop improvement plans to provide an implementation guide for corporate to develop sustainability.
     　　This study contributes to the literature of sustainability value stream mapping by developing a methodology for the application of a sustainable value stream mapping, and this methodology has been validated through a case study. And from the case study, this study further makes corresponding suggestions to the insufficient part of the previous researches. It also provides a guideline and an example for reference to practitioners when they want to access the sustainable performance of their companies.
參考文獻 Brown, A., Amundson, J., & Badurdeen, F. (2014). Sustainable value stream mapping (Sus-VSM) in different manufacturing system configurations: application case studies. Journal of Cleaner Production, 85, 164-179. doi:https://doi.org/10.1016/j.jclepro.2014.05.101
     Carter, C. R., & Rogers, D. S. (2008). A framework of sustainable supply chain management: moving toward new theory. International Journal of Physical Distribution & Logistics Management, 38(5-6), 360-387. doi:10.1108/09600030810882816
     Dadashzadeh, M. D., & Wharton, T. (2012). A value stream approach for greening the IT department. International Journal of Management & Information Systems (Online), 16(2), 125.
     DOC. (2011). US Department of Commerce (2011), Sustainable Manufacturing Initiative website. Retrieved from https://www.trade.gov/competitiveness/sustainablemanufacturing/index.asp
     Edtmayr, T., Sunk, A., & Sihn, W. (2016). An approach to integrate parameters and indicators of sustainability management into value stream mapping. Procedia Cirp, 41, 289-294.
     EPA, U. The Lean and Environment Toolkit United States Environmental Protection Agency. Retrieved from http://www.epa.gov/lean/environment/toolkits/energy/index.htm
     EPA, U. (2007). Lean, energy & climate toolkit. In: The U.S. Environmental Protection Agency(EPA).
     Faulkner, W., & Badurdeen, F. (2014). Sustainable Value Stream Mapping (Sus-VSM): methodology to visualize and assess manufacturing sustainability performance. Journal of Cleaner Production, 85, 8-18. doi:10.1016/j.jclepro.2014.05.042
     Folinas, D., Aidonis, D., Malindretos, G., Voulgarakis, N., & Triantafillou, D. (2014). Greening the agrifood supply chain with lean thinking practices. International Journal of Agricultural Resources, Governance and Ecology 6, 10(2), 129-145.
     Folinas, D. K., Aidonis, D., & Karayannakidis, P. (2015). Greening the canned peach production. AGRÁRINFORMATIKA/JOURNAL OF AGRICULTURAL INFORMATICS, 6(1), 24-39.
     Fourie, C. J., & Umeh, N. E. (2017). APPLICATION OF LEAN TOOLS IN THE SUPPLY CHAIN OF A MAINTENANCE ENVIRONMENT. South African Journal of Industrial Engineering, 28(1), 176-189. doi:10.7166/28-1-1507
     Garza-Reyes, J. A., Romero, J. T., Govindan, K., Cherrafi, A., & Ramanathan, U. (2018). A PDCA-based approach to Environmental Value Stream Mapping (E-VSM). Journal of Cleaner Production, 180, 335-348.
     Gunduz, M., & Fahmi Naser, A. (2017). Cost Based Value Stream Mapping as a Sustainable Construction Tool for Underground Pipeline Construction Projects. Sustainability, 9(12), 2184.
     Hartini, S., Ciptomulyono, U., & Anityasari, M. (2017). Extended Value Stream Mapping to Enhance Sustainability: A Literature Review. Paper presented at the 3rd International Materials, Industrial and Manufacturing Engineering Conference, Melville.
     Hollmann, S., Klimmer, F., Schmidt, K.-H., & Kylian, H. (1999). Validation of a Questionnaire for Assessing Physical Work Load. Scandinavian Journal of Work, Environment & Health, 25(2), 105-114.
     Jia, S., Yuan, Q., Lv, J., Liu, Y., Ren, D., & Zhang, Z. (2017). Therblig-embedded value stream mapping method for lean energy machining. Energy, 138, 1081-1098.
     Keskin, C., Asan, U., & Kayakutlu, G. (2013). Value stream maps for industrial energy efficiency. In Assessment and Simulation Tools for Sustainable Energy Systems (pp. 357-379): Springer.
     Kleindorfer, P. R., Singhal, K., & Van Wassenhove, L. N. (2005). Sustainable operations management. Production and Operations Management, 14(4), 482-492.
     Kuriger, G. W., & Chen, F. F. (2010). Lean and green: A current state view. Paper presented at the IIE Annual Conference. Proceedings.
     Lai, J., Harjati, A., McGinnis, L., Zhou, C., & Guldberg, T. (2008). An economic and environmental framework for analyzing globally sourced auto parts packaging system. Journal of Cleaner Production, 16(15), 1632-1646.
     Lander, E., & Liker, J. K. (2007). The Toyota Production System and art: making highly customized and creative products the Toyota way. International Journal of Production Research, 45(16), 3681-3698. doi:10.1080/00207540701223519
     Li, H., Cao, H., & Pan, X. (2012). A carbon emission analysis model for electronics manufacturing process based on value-stream mapping and sensitivity analysis. International Journal of Computer Integrated Manufacturing, 25(12), 1102-1110.
     Liker, J. (2004). The Toyota Way: 14 Management Principle from the World`s Greatest Manufacturer (李芳齡, Trans.).
     Lourenço, E., Baptista, A., Pereira, J., & Dias-Ferreira, C. (2013). Multi-layer stream mapping as a combined approach for industrial processes eco-efficiency assessment. In Re-engineering Manufacturing for Sustainability (pp. 427-433): Springer.
     Lu, J. C., Yang, T. H., & Wang, C. Y. (2011). A lean pull system design analysed by value stream mapping and multiple criteria decision-making method under demand uncertainty. International Journal of Computer Integrated Manufacturing, 24(3), 211-228. doi:10.1080/0951192x.2010.551283
     Müller, E., Stock, T., & Schillig, R. (2013). Dual energy signatures enable energy value-stream mapping. In Advances in Sustainable and Competitive Manufacturing Systems (pp. 1603-1611): Springer.
     Meier, J. L. D. (2006). The Toyota way fieldbook : a practical guide for implementing Toyota`s 4Ps (王世權, 張丹, & 商國印, Trans.). 北京: 機械工業出版社.
     Ng, R., Low, J. S. C., & Song, B. (2015). Integrating and implementing Lean and Green practices based on proposition of Carbon-Value Efficiency metric. Journal of Cleaner Production, 95, 242-255.
     Norton, A., & Fearne, A. (2009). Sustainable value stream mapping in the food industry. In Handbook of Waste Management and Co-Product Recovery in Food Processing, Volume 2 (pp. 3-22): Elsevier.
     OSHA. (2008). OSHA Standard 1910.95. In Occupational Noise Exposure, United States Occupational Safety and Health Administration.: United States Department of Labor.
     Paju, M., Heilala, J., Hentula, M., Heikkilä, A., Johansson, B., Leong, S., & Lyons, K. (2010, 5-8 Dec. 2010). Framework and indicators for a Sustainable Manufacturing Mapping methodology. Paper presented at the Proceedings of the 2010 Winter Simulation Conference.
     Seth, D., Seth, N., & Dhariwal, P. (2017). Application of value stream mapping (VSM) for lean and cycle time reduction in complex production environments: a case study. Production Planning & Control, 28(5), 398-419. doi:10.1080/09537287.2017.1300352
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     Shook, M. R. J. (1999). Learning to see: Value Stream Mapping to Create Value and Eliminate Muda (趙克強 & 劉健, Trans.): 機械工業出版社.
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描述 碩士
國立政治大學
企業管理研究所(MBA學位學程)
105363111
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0105363111
資料類型 thesis
dc.contributor.advisor 羅明琇zh_TW
dc.contributor.advisor Lo, Sonia M.en_US
dc.contributor.author (Authors) 曾琬婷zh_TW
dc.contributor.author (Authors) Tseng, Wan-Tingen_US
dc.creator (作者) 曾琬婷zh_TW
dc.creator (作者) Tseng, Wan-Tingen_US
dc.date (日期) 2018en_US
dc.date.accessioned 9-Nov-2018 15:58:32 (UTC+8)-
dc.date.available 9-Nov-2018 15:58:32 (UTC+8)-
dc.date.issued (上傳時間) 9-Nov-2018 15:58:32 (UTC+8)-
dc.identifier (Other Identifiers) G0105363111en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/120911-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所(MBA學位學程)zh_TW
dc.description (描述) 105363111zh_TW
dc.description.abstract (摘要) 　　鑒於非財務資訊的揭露廣受國際重視，我國也爰分階段擴大編製與申報企業社會責任報告書之上市公司範圍，按照這個趨勢發展，未來勢必會擴大實施於更多的企業。因此，不論是企業自主響應永續行動，或是為配合法令揭露企業的非財務資訊，企業皆欲評估及提高自身的永續績效。本研究以結合三重底線原則的永續價值溪流圖 (Sustainable Value Stream Mapping, Sus-VSM) 為架構，提出「永續價值溪流圖應用之方法論」，並透過一家個案公司實際執行此方法論以驗證其有效性。以期未來，當非財務面資訊成為了大多數企業必須揭露的項目時，企業得以參考本研究之方法論以善用永續價值溪流圖，量化及可視化企業在永續上的績效，進而制定企業永續面的改善計畫，創造永續價值。
     　　本研究透過實證發現，在應用永續價值溪流圖可能遇到的問題與挑戰。由於結合三重底線原則的永續價值溪流圖於2014年被提出，學術上的應用案例仍相當有限，故指標的定義和指標的資料收集，在實務案例的操作上仍有其不足和過度理想的地方。但本研究也發現，永續價值溪流圖這項工具，確實提供了一個便捷的架構，幫助企業快速檢視目前在經濟、環境、社會面的表現。企業透過對公司目前整體永續表現的了解，識別改善點，進而訂定改善方案，提供企業發展永續行動一個實施指南。
     　　本研究對學術上的貢獻是制定了一套永續價值溪流圖應用之方法論，而且此方法論通過個案研究得到驗證，並從個案研究中發現過去永續價值溪流圖之相關研究在指標定義的不足，並提出相應的建議。在實務方面的貢獻在於，本研究所提出之方法論提供欲衡量自身永續績效的企業，一個完整且詳細的永續價值溪流圖之執行流程，並提供一個實例予以參考。		zh_TW
dc.description.abstract (摘要) 　　In view of the fact that the disclosure of non-financial information has been widely recognized by the international community, our government has also expanded the scope of listed companies that have compiled and applied for corporate social responsibility reports in stages. According to this trend, more and more enterprises will execute the disclosure in the future. Therefore, companies are willing to assess and improve their sustainability performance, whether they are self-responsive to sustainable actions or to expose non-financial information to companies in compliance with laws and regulations. This study proposes the methodology of the application of sustainable value stream mapping based on the triple bottom line principle. This methodology is actually implemented by a case company to verify its effectiveness. In the future, when non-financial information becomes a project that most companies must expose, companies can refer to the methodology of this study to make good use of the sustainable value stream mapping, to quantify and visualize the performance of the company. Further, to develop an improvement plan for corporate sustainability performance and create sustainable value.
     　　The result of this study indicates that, the problems and challenges that may be encountered in applying the sustainable value stream mapping. Since the sustainable value stream mapping combined with the triple bottom line principle was proposed in 2014, the academic applications are limited. Therefore, the definition of indicators and the collection of data for indicators are still insufficient or overly ideal in the operation of practical cases. However, this study also found that the sustainable value stream mapping tool does provide a convenient framework to help companies quickly examine current economic, environmental, and societal performance. Through understanding the company`s current sustainable performance, the company is able to identify improvement points, and then develop improvement plans to provide an implementation guide for corporate to develop sustainability.
     　　This study contributes to the literature of sustainability value stream mapping by developing a methodology for the application of a sustainable value stream mapping, and this methodology has been validated through a case study. And from the case study, this study further makes corresponding suggestions to the insufficient part of the previous researches. It also provides a guideline and an example for reference to practitioners when they want to access the sustainable performance of their companies.		en_US
dc.description.tableofcontents 摘要 I
     Abstract II
     目錄 IV
     表目錄 VI
     圖目錄 VII
     第一章 緒論 1
     1.1研究背景與動機 1
     1.2研究目的 3
     1.3研究內容 4
     1.4研究流程 5
     第二章 文獻探討 6
     2.1豐田生產系統(Toyota Production System, TPS) 6
     2.2價值溪流圖(Value Stream Mapping, VSM) 11
     2.3三重底線原則(Triple Bottom Line) 15
     2.4 永續價值溪流圖(Sustainable Value Stream Mapping) 16
     第三章 研究設計 30
     3.1研究方法 30
     3.2研究對象選擇 31
     3.3個案分析程序與設計 32
     第四章 個案研究與分析 38
     4.1個案公司介紹 38
     4.2個案公司研究流程與探討 39
     第五章 結論與建議 69
     5.1 研究發現 69
     5.2 管理意涵 72
     5.3 研究貢獻 73
     5.4 研究限制與未來研究建議 73
     參考文獻 74
     附錄一 Physical Load Index (PLI) Assessment Questionnaire 78
      		zh_TW
dc.format.extent 2319704 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0105363111en_US
dc.subject (關鍵詞) 永續價值溪流圖zh_TW
dc.subject (關鍵詞) 價值溪流圖zh_TW
dc.subject (關鍵詞) 三重底線原則zh_TW
dc.subject (關鍵詞) 方法論zh_TW
dc.subject (關鍵詞) 永續績效zh_TW
dc.subject (關鍵詞) Sustainable Value Stream Mapping (Sus-VSM)en_US
dc.subject (關鍵詞) Value stream mappingen_US
dc.subject (關鍵詞) Triple Bottom Line (TBL)en_US
dc.subject (關鍵詞) Methodologyen_US
dc.subject (關鍵詞) Sustainable performanceen_US
dc.title (題名) 製造業永續價值溪流圖 (Sus-VSM) 之應用 : 以A公司為例zh_TW
dc.title (題名) An empirical application of sustainable value stream mapping (sus-vsm) in manufacturing : a case studyen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) Brown, A., Amundson, J., & Badurdeen, F. (2014). Sustainable value stream mapping (Sus-VSM) in different manufacturing system configurations: application case studies. Journal of Cleaner Production, 85, 164-179. doi:https://doi.org/10.1016/j.jclepro.2014.05.101
     Carter, C. R., & Rogers, D. S. (2008). A framework of sustainable supply chain management: moving toward new theory. International Journal of Physical Distribution & Logistics Management, 38(5-6), 360-387. doi:10.1108/09600030810882816
     Dadashzadeh, M. D., & Wharton, T. (2012). A value stream approach for greening the IT department. International Journal of Management & Information Systems (Online), 16(2), 125.
     DOC. (2011). US Department of Commerce (2011), Sustainable Manufacturing Initiative website. Retrieved from https://www.trade.gov/competitiveness/sustainablemanufacturing/index.asp
     Edtmayr, T., Sunk, A., & Sihn, W. (2016). An approach to integrate parameters and indicators of sustainability management into value stream mapping. Procedia Cirp, 41, 289-294.
     EPA, U. The Lean and Environment Toolkit United States Environmental Protection Agency. Retrieved from http://www.epa.gov/lean/environment/toolkits/energy/index.htm
     EPA, U. (2007). Lean, energy & climate toolkit. In: The U.S. Environmental Protection Agency(EPA).
     Faulkner, W., & Badurdeen, F. (2014). Sustainable Value Stream Mapping (Sus-VSM): methodology to visualize and assess manufacturing sustainability performance. Journal of Cleaner Production, 85, 8-18. doi:10.1016/j.jclepro.2014.05.042
     Folinas, D., Aidonis, D., Malindretos, G., Voulgarakis, N., & Triantafillou, D. (2014). Greening the agrifood supply chain with lean thinking practices. International Journal of Agricultural Resources, Governance and Ecology 6, 10(2), 129-145.
     Folinas, D. K., Aidonis, D., & Karayannakidis, P. (2015). Greening the canned peach production. AGRÁRINFORMATIKA/JOURNAL OF AGRICULTURAL INFORMATICS, 6(1), 24-39.
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dc.identifier.doi (DOI) 10.6814/THE.NCCU.MBA.085.2018.F08en_US