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題名 How Social Impact Affects Smartphone Brand Loyalty
作者 洪為璽
Hung, Wei-Hsi
Hung, Wei-Hsi;Tseng, Chih-Lang;Ho, Chin-Fu;Wu, Chung-Cheng
貢獻者 資管系
關鍵詞 Smartphone; brand loyalty; social impact; product utility
日期 2018
上傳時間 23-Nov-2018 17:55:23 (UTC+8)
摘要 Recently, we have seen strong smartphone brands are associated repeatedly with exceptional sales, such as buyers queuing at Apple Stores on the first day of product release while some others are not. However, what factors influence our decision on choosing a particular brand of smartphone? Finding answers of this question is meaningful to the academic field as well as the sales of smartphones. This study tends to understand how product functions and social aspects have relationships on the emergence of the aforementioned phenomenon through validating a proposed model based on the survey results. A total of 319 valid questionnaires from smartphone and nonsmartphone users in Taiwan were received by this study. Our study found social dimensions namely, convergence, innovation, and network externality were the antecedents for product utility, and these antecedents are indirectly influencing to brand loyalty. Some implications and suggestions for smartphone manufacturers/retailers, governments, and academics are also given.
關聯 Journal of Computer Information Systems
資料類型 article
DOI https://doi.org/10.1080/08874417.2018.1529514
dc.contributor 資管系
dc.creator (作者) 洪為璽zh_TW
dc.creator (作者) Hung, Wei-Hsien_US
dc.creator (作者) Hung, Wei-Hsi;Tseng, Chih-Lang;Ho, Chin-Fu;Wu, Chung-Chengen_US
dc.date (日期) 2018
dc.date.accessioned 23-Nov-2018 17:55:23 (UTC+8)-
dc.date.available 23-Nov-2018 17:55:23 (UTC+8)-
dc.date.issued (上傳時間) 23-Nov-2018 17:55:23 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/121059-
dc.description.abstract (摘要) Recently, we have seen strong smartphone brands are associated repeatedly with exceptional sales, such as buyers queuing at Apple Stores on the first day of product release while some others are not. However, what factors influence our decision on choosing a particular brand of smartphone? Finding answers of this question is meaningful to the academic field as well as the sales of smartphones. This study tends to understand how product functions and social aspects have relationships on the emergence of the aforementioned phenomenon through validating a proposed model based on the survey results. A total of 319 valid questionnaires from smartphone and nonsmartphone users in Taiwan were received by this study. Our study found social dimensions namely, convergence, innovation, and network externality were the antecedents for product utility, and these antecedents are indirectly influencing to brand loyalty. Some implications and suggestions for smartphone manufacturers/retailers, governments, and academics are also given.en_US
dc.format.extent 1193015 bytes-
dc.format.mimetype application/pdf-
dc.relation (關聯) Journal of Computer Information Systems
dc.subject (關鍵詞) Smartphone; brand loyalty; social impact; product utilityen_US
dc.title (題名) How Social Impact Affects Smartphone Brand Loyaltyen_US
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1080/08874417.2018.1529514
dc.doi.uri (DOI) https://doi.org/10.1080/08874417.2018.1529514