| dc.contributor | 亞太博 | |
| dc.creator (作者) | 柏門 | |
| dc.creator (作者) | Berman, Evan M.;West, Jonathan P. | |
| dc.date (日期) | 1995-04 | |
| dc.date.accessioned | 30-Jan-2019 17:13:10 (UTC+8) | - |
| dc.date.available | 30-Jan-2019 17:13:10 (UTC+8) | - |
| dc.date.issued (上傳時間) | 30-Jan-2019 17:13:10 (UTC+8) | - |
| dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/122212 | - |
| dc.description.abstract (摘要) | This article uses data from a national survey on total quality management in municipalities to test a range of hypotheses. Results show that executive culture and top management leader-ship are significant determinants of TQM commitment and impact, whereas demands from external stakeholders such as citizens and council members are not. This suggests that theories of external exchange may be of limited value in explaining TQM in public management. This study also finds that commitment to TQM and its impact are no greater in cities with council-manager forms of government, which suggests that government form is a poor predictor of these variables. | |
| dc.format.extent | 938819 bytes | - |
| dc.format.mimetype | application/pdf | - |
| dc.relation (關聯) | Journal of Public Administration Research and Theory, Vol.5, No.2, Pages 213-230 | |
| dc.title (題名) | TQM in American Cities: Hypotheses Regarding Commitment and Impact | |
| dc.type (資料類型) | article | |
| dc.identifier.doi (DOI) | 10.1093/oxfordjournals.jpart.a037245 | |
| dc.doi.uri (DOI) | https://doi.org/10.1093/oxfordjournals.jpart.a037245 | |
