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題名 繁文縟節與有效規則？檢視大學承接非科技部政府計畫的行政問題
Red Tape or Green Tape？ Examining the Administrative Problems Regarding non-MOST Government Projects in the University
作者 張文峰
Chang, Wen-Feng
貢獻者 黃東益
張文峰
Chang, Wen-Feng
關鍵詞 政府業務委託補助
繁文縟節
有效規則
Government contracting out
Red tape
Green tape
日期 2018
上傳時間 12-Feb-2019 15:49:15 (UTC+8)
摘要 隨著現代社會對於政府的期許，在越來越多的議題上，政府需要借重大學的學術專業以完成各種政策目標。過去雖然不乏政府業務委託外包或公私夥伴關係的研究，但卻鮮少看到針對大學承接政府科技部以外之計畫，甚至是站在第一線研究助理之角度進行討論的研究。
本文主要採取紮根理論與深度訪談的方式進行，前者幫助我們整理背景以及對於受訪對象的理解，後者則搭配文獻中Barry Bozeman的繁文縟節與DeHart Davis. L有效規則概念，對研究問題作出回應與解答。另外，受惠於訪談時來自田野的建議，本文從五所大學，其網頁說明與相關流程規範的輪廓中，整理出了減輕行政負擔的可行作法。
本研究發現，計畫時程的安排，對整個委託補助計畫乃至於大學和研究助理都有直接的影響，政府若訂定過於倉促的時程，可能使原本欲借重大學學術專業的美意，無法充分落實。同時於行政體系內，不適當的模糊規則，將使得規則自行增生，降低計畫執行效率。研究助理在面對繁複或不合時宜的行政規範時，有時會輪為與行政人員互相虛應，消耗額外之研究能量。因此建議政府與學校，應重新檢視大學承接非科技部計畫的本質與適用規則，而在學校裡面，應強化授權分工與資訊系統。前者可以縮短行政流程的長度，後者可以使各處室資訊更公開好用，並且彼此進一步整合，以提升行政效率。最後，學校與校內研究團隊，應建立良好的培訓機制，增進學校行政人員與研究助理之間的交流與合作。
Evolving expectations of government performances from modern societies have resulted in government relying more and more on universities to accomplish various policy objectives related to diverse issues. In the past, although there were a lot of researches on government contracting out or on public private partnerships, few studies have touched upon government-university cooperation on non-Ministry of Science and Technology (MOST) projects, especially from the perspectives of front line research assistants
This study mainly adopts grounded theory and in-depth interviews to answer it’s research question. Grounded theory is utilized in the organizing of the issue background and in the understanding of the interviewee. Data obtained from in-depth interviews are processed with Barry Bozeman’s red tape and DeHart Davis L’s green tape concepts to generate a comprehensive response to the research question. In addition, as per suggestions from interviewees, this article has also compared five universities’ rules, processes and website contents on non-MOST government projects. Results derived from these comparisons contribute toward developing concrete suggestions for the reduction of administrative burdens.
Results revealed that timing and scheduling decisions have a significant impact on university and research assistant’s approach to the project being commissioned. A hasty government project schedule would result in many areas of the project not being fully realized. On the other hand, for administrative norms, unwritten or ambiguous rules should be reduced as they can thereby lead to ever-increasing red tape. When confronted with repetitive or ill-fitting regulations, administrative staffs (regulators) and research assistants would default to performing unnecessary and superficial tasks in their interactions, all in order to fulfill compliance burdens, sapping additional research resources and time. In addition, the government should categorize each rule and relation as either in need of modification. The university should strengthen the authorization, decentralization and information systems. The former can make the administrative process shorter, and the latter can result in increased information integration to improve administrative efficiency. Finally, university and research teams should establish good training mechanisms to enhance information exchanges and stakeholders’ cooperation.
This study mainly adopts grounded theory and in-depth interviews to answer it’s research question. Grounded theory is utilized in the organizing of the issue background and in the understanding of the interviewee. Data obtained from in-depth interviews are processed with Barry Bozeman’s red tape and DeHart Davis L’s green tape concepts to generate a comprehensive response to the research question. In addition, as per suggestions from interviewees, this article has also compared five universities’ rules, processes and website contents on non-MOST government projects. Results derived from these comparisons contribute toward developing concrete suggestions for the reduction of administrative burdens.
Results revealed that timing and scheduling decisions have a significant impact on university and research assistant’s approach to the project being commissioned. A hasty government project schedule would result in many areas of the project not being fully realized. On the other hand, for administrative norms, unwritten or ambiguous rules should be reduced as they can thereby lead to ever-increasing red tape. When confronted with repetitive or ill-fitting regulations, administrative staffs (regulators) and research assistants would default to performing unnecessary and superficial tasks in their interactions, all in order to fulfill compliance burdens, sapping additional research resources and time. In addition, the government should categorize each rule and relation as either in need of modification. The university should strengthen the authorization, decentralization and information systems. The former can make the administrative process shorter, and the latter can result in increased information integration to improve administrative efficiency. Finally, university and research teams should establish good training mechanisms to enhance information exchanges and stakeholders’ cooperation.
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描述 碩士
國立政治大學
公共行政學系
104256012
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0104256012
資料類型 thesis
dc.contributor.advisor 黃東益zh_TW
dc.contributor.author (Authors) 張文峰zh_TW
dc.contributor.author (Authors) Chang, Wen-Fengen_US
dc.creator (作者) 張文峰zh_TW
dc.creator (作者) Chang, Wen-Fengen_US
dc.date (日期) 2018en_US
dc.date.accessioned 12-Feb-2019 15:49:15 (UTC+8)-
dc.date.available 12-Feb-2019 15:49:15 (UTC+8)-
dc.date.issued (上傳時間) 12-Feb-2019 15:49:15 (UTC+8)-
dc.identifier (Other Identifiers) G0104256012en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/122292-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 公共行政學系zh_TW
dc.description (描述) 104256012zh_TW
dc.description.abstract (摘要) 隨著現代社會對於政府的期許，在越來越多的議題上，政府需要借重大學的學術專業以完成各種政策目標。過去雖然不乏政府業務委託外包或公私夥伴關係的研究，但卻鮮少看到針對大學承接政府科技部以外之計畫，甚至是站在第一線研究助理之角度進行討論的研究。
本文主要採取紮根理論與深度訪談的方式進行，前者幫助我們整理背景以及對於受訪對象的理解，後者則搭配文獻中Barry Bozeman的繁文縟節與DeHart Davis. L有效規則概念，對研究問題作出回應與解答。另外，受惠於訪談時來自田野的建議，本文從五所大學，其網頁說明與相關流程規範的輪廓中，整理出了減輕行政負擔的可行作法。
本研究發現，計畫時程的安排，對整個委託補助計畫乃至於大學和研究助理都有直接的影響，政府若訂定過於倉促的時程，可能使原本欲借重大學學術專業的美意，無法充分落實。同時於行政體系內，不適當的模糊規則，將使得規則自行增生，降低計畫執行效率。研究助理在面對繁複或不合時宜的行政規範時，有時會輪為與行政人員互相虛應，消耗額外之研究能量。因此建議政府與學校，應重新檢視大學承接非科技部計畫的本質與適用規則，而在學校裡面，應強化授權分工與資訊系統。前者可以縮短行政流程的長度，後者可以使各處室資訊更公開好用，並且彼此進一步整合，以提升行政效率。最後，學校與校內研究團隊，應建立良好的培訓機制，增進學校行政人員與研究助理之間的交流與合作。		zh_TW
dc.description.abstract (摘要) Evolving expectations of government performances from modern societies have resulted in government relying more and more on universities to accomplish various policy objectives related to diverse issues. In the past, although there were a lot of researches on government contracting out or on public private partnerships, few studies have touched upon government-university cooperation on non-Ministry of Science and Technology (MOST) projects, especially from the perspectives of front line research assistants
This study mainly adopts grounded theory and in-depth interviews to answer it’s research question. Grounded theory is utilized in the organizing of the issue background and in the understanding of the interviewee. Data obtained from in-depth interviews are processed with Barry Bozeman’s red tape and DeHart Davis L’s green tape concepts to generate a comprehensive response to the research question. In addition, as per suggestions from interviewees, this article has also compared five universities’ rules, processes and website contents on non-MOST government projects. Results derived from these comparisons contribute toward developing concrete suggestions for the reduction of administrative burdens.
Results revealed that timing and scheduling decisions have a significant impact on university and research assistant’s approach to the project being commissioned. A hasty government project schedule would result in many areas of the project not being fully realized. On the other hand, for administrative norms, unwritten or ambiguous rules should be reduced as they can thereby lead to ever-increasing red tape. When confronted with repetitive or ill-fitting regulations, administrative staffs (regulators) and research assistants would default to performing unnecessary and superficial tasks in their interactions, all in order to fulfill compliance burdens, sapping additional research resources and time. In addition, the government should categorize each rule and relation as either in need of modification. The university should strengthen the authorization, decentralization and information systems. The former can make the administrative process shorter, and the latter can result in increased information integration to improve administrative efficiency. Finally, university and research teams should establish good training mechanisms to enhance information exchanges and stakeholders’ cooperation.
This study mainly adopts grounded theory and in-depth interviews to answer it’s research question. Grounded theory is utilized in the organizing of the issue background and in the understanding of the interviewee. Data obtained from in-depth interviews are processed with Barry Bozeman’s red tape and DeHart Davis L’s green tape concepts to generate a comprehensive response to the research question. In addition, as per suggestions from interviewees, this article has also compared five universities’ rules, processes and website contents on non-MOST government projects. Results derived from these comparisons contribute toward developing concrete suggestions for the reduction of administrative burdens.
Results revealed that timing and scheduling decisions have a significant impact on university and research assistant’s approach to the project being commissioned. A hasty government project schedule would result in many areas of the project not being fully realized. On the other hand, for administrative norms, unwritten or ambiguous rules should be reduced as they can thereby lead to ever-increasing red tape. When confronted with repetitive or ill-fitting regulations, administrative staffs (regulators) and research assistants would default to performing unnecessary and superficial tasks in their interactions, all in order to fulfill compliance burdens, sapping additional research resources and time. In addition, the government should categorize each rule and relation as either in need of modification. The university should strengthen the authorization, decentralization and information systems. The former can make the administrative process shorter, and the latter can result in increased information integration to improve administrative efficiency. Finally, university and research teams should establish good training mechanisms to enhance information exchanges and stakeholders’ cooperation.		en_US
dc.description.tableofcontents 第一章 緒論 1
第一節 研究動機與背景 1
第二節 研究目的與問題 11
第二章 文獻探討 13
第一節 官僚與行政流程再造 13
第二節 繁文縟節（red tape）與有效規則（green tape）18
第三章 研究方法 29
第一節 研究流程與架構 29
第二節 研究方法 34
第四章 計畫案內行政工作的現況與挑戰 43
第一節 不同體制下的共同困難 43
第二節 大學承接政府非科技部計畫的機制與比較 46
第三節 減低行政工作負擔的做法 58
第五章 利害關係人態度與理論分析 61
第一節 利害關係人的角色定位 61
第二節 協助者在非科技部計畫遇到的困難 66
第三節 利害關係人對規則態度與展望 71
第六章 結論與建議 81
第一節 研究發現與討論 81
第二節 理論意涵 86
第三節 政策建議 89
第四節 研究限制與未來研究建議 91
參考文獻 95
附錄一 訪談同意書 102
附錄二 有效規則與繁文縟節相關概念與量化測量 103		zh_TW
dc.format.extent 4309303 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0104256012en_US
dc.subject (關鍵詞) 政府業務委託補助zh_TW
dc.subject (關鍵詞) 繁文縟節zh_TW
dc.subject (關鍵詞) 有效規則zh_TW
dc.subject (關鍵詞) Government contracting outen_US
dc.subject (關鍵詞) Red tapeen_US
dc.subject (關鍵詞) Green tapeen_US
dc.title (題名) 繁文縟節與有效規則？檢視大學承接非科技部政府計畫的行政問題zh_TW
dc.title (題名) Red Tape or Green Tape？ Examining the Administrative Problems Regarding non-MOST Government Projects in the Universityen_US
dc.type (資料類型) thesisen_US
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dc.identifier.doi (DOI) 10.6814/THE.NCCU.PA.003.2019.F09en_US