學術產出-Theses

Article View/Open

Publication Export

Google ScholarTM

政大圖書館

Citation Infomation

題名 心理資本與員工建言關係之探討:師徒功能與未來時間觀之調節效果
Psychological capital and employee voice: the moderating roles of mentoring functions and future time perspective
作者 林立學
Lin, Li-Xue
貢獻者 胡昌亞
Hu, Chang Ya
林立學
Lin, Li-Xue
關鍵詞 心理資本
師徒功能
未來時間觀
員工建言
Psychological capital
Mentoring function
Future time perspective
Employee voice
日期 2018
上傳時間 12-Feb-2019 16:01:01 (UTC+8)
摘要 本研究之目的在探討心理資本與員工建言之關係,並且探討師徒功能與未來時間觀對前述心理資本與員工建言之間的調節效果。本研究以臺灣企業在職者為對象,採便利抽樣法選取潛在研究參與者。共發出200組師父-徒弟對偶問卷,最終獲得181組有效問卷。本研究以多元迴歸分析進行假設考驗,分析結果顯示:(一)心理資本與員工建言有正向關係;(二)師徒功能對心理資本影響員工建言不具有調節效果;(三)未來時間觀對心理資本影響員工建言具有調節效果,當未來時間觀較低時,心理資本與員工建言之正向關係更加強烈。最後,針對研究結果,進一步討論理論、研究限制與未來研究方向。
The purpose of the current study is to examine the potential positive relationship between psychological capital and employee voice. Furthermore, the potential moderating roles of mentoring functions received and future time perspective in the relationship between psychological capital and voice were also examined. Using a convenience sampling approach, a total of 200 mentor-protégé paired survey packages were distributed and received 181 valid paired samples. Results based on multiple regression analyses suggest that psychological capital was positive related to employee voice. Future time perspective moderated the positive relationship between psychological capital and employee voice such that the positive relationship was stronger when future time perspective was low. Theoretical and practical implications of the findings are discussed.
參考文獻 一、 中文文獻
何揚民(2016)。員工建言的前因與後果:後設分析與研究建議。觀光與休閒管理期刊。4(1),142-154。doi:10.6510/JTLM.4(1).13
何瑞枝、蔡啟通、張瓊誼(2017)。知覺主管神經質特性是否影響員工建言:以情緒耗竭、主管認同及自我效能為中介變數。北商學報,(32),1-26。
李宗義、許雅淑(譯)(2018)。叛離、抗議與忠誠(原作者:Albert Otto Hirschman)。台北:商周出版。(原著出版於1970年)。
周麗芳、任金剛、林守紀(2013)。轉型領導與建言行為:文化價值觀的關鍵角色。組織與管理,6(2),115-159。
林守紀、周麗芳、任金剛、曾春榮(2017)。員工建言行為:回顧與未來。人力資源管理學報,17(1),1-33。doi:10.6147/JHRM.2017.1701.01
洪蘭(譯)(2009)。真實的快樂。(原作者:Martin E. P. Seligman)。台北:遠流。(原著出版於2004年)
高月慈、李郁芩、林鉦棽(2015)。以資源觀點探究心理資本與回饋徵詢行為之關係:轉化領導及交易的調節效應。人力資源管理學報,15(3),1-26。doi:10.6147/JHRM.2015.1503.01
游佳臻(2014)。員工建言行為回顧性研究。科技與人力教育季刊,1(2),20-32。doi:10.6587/JTHRE.2014.1(2).2
黃上銘(2018)。說與不說的背後真相?未來時間觀對調節焦點、意見表達行為之影響:知覺心理安全氛圍之調節效果。國立政治大學心理學系碩士論文
鄧伯宸(譯)(2011)。你何時要吃棉花糖?:時間心理學與七型人格。(原作者:Zimbardo, P. G. & Boyd, J. N)台北:心靈工坊文化。(原著出版於2008年)
鄭仁偉、郭智輝、袁梅玲、陳春希、許惠珊、廖心瀅(2014)。員工利他/自利導向與建言行為/生涯成功的關係。就業與勞動關係季刊,4(2),3-26。
韓佩凌、陳柏霖(2017)。正向心理學理論與實務。台北:雙葉書廊
蘇偉信(2017)。打造復原力。譯自“How Resilience Works”。哈佛商業評論。May 2002

二、 英文文獻
Adams, V. H., Snyder, C. R., Rand, K. L., King, E. A., Sigmon, D. R., & Pulvers, K. M. (2003). Hope in the workplace. In R. Giacolone & C. Jurkiewicz (Eds.), Handbook of workplace spirituality and organizational performance (pp.367–377). New York: Sharpe.
Allen, T. D., Eby, L. T., Poteet, M. L., Lentz, E., & Lima, L. (2004). Career Benefits Associated With Mentoring for Proteges: A Meta-Analysis. Journal Of Applied Psychology, 89(1), 127-136. doi:10.1037/0021-9010.89.1.127
Allen, T., Day, R., & Lentz, E. (2005). The Role of Interpersonal Comfort in Mentoring Relationships. Journal Of Career Development (Springer Science & Business Media B.V.), 31(3), 155-169. doi:10.1007/s10871-004-2224-3
Ashford SJ, Sutcliffe K, Christianson MK. (2009). Speaking up and speaking out: the leadership dynamics of voice in organizations. See Greenberg & Edwards 2009, pp. 175–202
Avey, J. B., Luthans, F., & Jensen, S. M. (2009). Psychological capital: A positive resource for combating employee stress and turnover. Human Resource Management, 48(5), 677-693.
Avey, J. B., Reichard, R. J., Luthans, F., & Mhatre, K. H. (2011). Meta-analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance. Human Resource Development Quarterly, 22(2), 127-152. doi:10.1002/hrdq.20070
Bandura, A. (1997). Self-Efficacy: The Exercise of Control. New York: Freeman
Bandura, A. (1999). Social cognitive theory: An agentic perspective. Asian Journal of Social Psychology, 2(1), 21-41. doi: http://dx.doi.org/10.1111/1467-839X.00024
Baugh, S. G., & Fagenson-Eland, E. A. (2007). Formal mentoring programs: A “poor cousin” to informal relationships. In B. R. Ragins & K. E. Kram (Eds.), The handbook of mentoring at work: Theory, research, and practice (pp. 249–271). Thousand Oaks, CA: Sage.
Blau, G. (1988). An investigation of the apprenticeship organizational socialization strategy. Journal of Vocational Behavior, 32(2), 176-195. https://doi.org/10.1016/0001-8791(88)90013-9
Bowen, F. and Blackmon, K. (2003), Spirals of Silence: The Dynamic Effects of Diversity on Organizational Voice. Journal of Management Studies, 40: 1393-1417. doi:10.1111/1467-6486.00385
Carstensen, L. L. (1992). Social and emotional patterns in adulthood: Support for socioemotional selectivity theory. Psychology And Aging, 7(3), 331-338. doi:10.1037/0882-7974.7.3.331
Carstensen, L. L., Isaacowitz, D. M., & Charles, S. T. (1999). Taking time seriously: A theory of socioemotional selectivity. American Psychologist, 54(3), 165-181. doi:10.1037/0003-066X.54.3.165
Carver, C. S., & Scheier, M. F. (2005). Optimism. In C. R. Snyder & S. J. Lopez (Eds.), Handbook of positive psychology. Oxford: Oxford University Press.
Castro, S. L., & Scandura, T. A. (2004, November). The tale of two measures: Evaluation and comparison of Scandura`s (1992) and Ragins and McFarlin`s (1990) mentoring measures. Paper presented at the Southern Management Association Meeting.
Cate, R. A., & John, O. P. (2007). Testing models of the structure and development of future time perspective: Maintaining a focus on opportunities in middle age. Psychology and Aging, 22, 186–201. doi:10.1037/0882-7974.22.1.186
Chao, G. T. (2009). Formal mentoring: Lessons learned from past practice. Professional Psychology: Research And Practice, 40(3), 314-320. doi:10.1037/a0012658
Chao, G. T., Walz, P. M., & Gardner, P. D. (1992). Formal And Informal Mentorships: A Comparison On Mentoring Functions And Contrast With Nonmentored Counterparts. Personnel Psychology, 45(3), 619-636.
Coutu, D. L. (2002). How Resilience Works. Harvard Business Review, 80(5), 46-55.
Detert, J. R., & Burris, E. R. (2007). Leadership Behavior And Employee Voice: Is The Door Really Open?. Academy Of Management Journal, 50(4), 869-884. doi:10.5465/AMJ.2007.26279183
Detert, J. R., Burris, E. R., Harrison, D. A., & Martin, S. R. (2013). Voice Flows to and around Leaders: Understanding When Units Are Helped or Hurt by Employee Voice. Administrative Science Quarterly, 58(4), 624-668. doi:10.1177/0001839213510151
Farrell, D. (1983). Exit, Voice, Loyalty, and Neglect as Responses to Job Dissatisfaction: A Multidimensional Scaling Study. Academy Of Management Journal, 26(4), 596-607. doi:10.2307/255909
Fredrickson, B. L. (2003). The value of positive emotions. American Scientist, 91, 330–335.
Geiger-DuMond, A. H., & Boyle, S. K. (1995). Mentoring: A practitioner`s guide. Training & Development, 49(3), 51-55.
Greenberg J, Edwards M, eds. 2009. Voice and Silence in Organizations. Bingley, UK: Emerald.
Hayes, Andrew F. (2017). Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression‐Based Approach Second Edition. New York, NY: The Guilford Press
Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513-524. doi:10.1037/0003-066X.44.3.513
Hobfoll, S. E., Halbesleben, J., Neveu, J. P., & Westman, M. (2018). Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences. Annual Review of Organizational Psychology and Organizational Behavior, (0).
Janssen, O., & Gao, L. (2015). Supervisory Responsiveness and Employee Self-Perceived Status and Voice Behavior. Journal Of Management, 41(7), 1854-1872. doi:10.1177/0149206312471386
Jensen, S. M., & Luthans, F. (2002). The impact of hope in the entrepreneurial process: Exploratory research findings. In Decision Sciences Institute Conference Proceedings. San Diego, CA.
Kellough, J. L., & Knight, B. G. (2012). Positivity Effects in Older Adults’ Perception of Facial Emotion: The Role of Future Time Perspective. Journals Of Gerontology Series B: Psychological Sciences & Social Sciences, 67B(2), 150-158.
Kooij, D. M., Kanfer, R., Betts, M., & Rudolph, C. W. (2018). Future time perspective: A systematic review and meta-analysis. Journal Of Applied Psychology, doi:10.1037/apl0000306
Kram, K. E. (1983). Phases of the mentor relationship. Academy of Management Journal, 26: 608-625
Kram, K. E. (1985). Mentoring at work: Developmental relationships in organizational life.:Glenview, IL.: Scott Foresman.
Lang, F. R. (2000). Endings and continuity of social relationships: Maximizing intrinsic benefits within personal networks when feeling near to death. Journal of Social and Personal Relationships, 17, 155–182. doi:10.1177/0265407500172001
Lang, F. R., & Carstensen, L. L. (2002). Time counts: Future time perspective, goals, and social relationships. Psychology and Aging, 17, 125–139. doi:10.1037//0882-7974.17.1.125
Lewin, K. (1951). Field theory in the social sciences: Selected theoretical papers. New York: Harper.
Liang, J., Farh, C.I.C. and Farh, J.L. (2012) Psychological Antecedents of Promotive and Prohibitive Voice: A Two-Wave Examination. Academy Management, 55, 71-92. http://dx.doi.org/10.5465/amj.2010.0176
LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal Of Applied Psychology, 83(6), 853-868. doi:10.1037/0021-9010.83.6.853
Luthans, F., & Youssef, C. M. (2004). Human, Social and Now Positive Psychological Capital Management: Investing in People for Competitive Advantage. Organizational Dynamics, 33(2), 143-160. doi:10.1016/j.orgdyn.2004.01.003
Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive Psychological Capital: Measurement And Relationship With Performance And Satisfaction. Personnel Psychology, 60(3), 541-572. doi:10.1111/j.1744-6570.2007.00083.x
Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60: 541-572.
Luthans, F., Avey, J. B., Avolio, B. J., Norman, S. M., & Combs, G. M. (2006). Psychological capital development: toward a micro-intervention. Journal Of Organizational Behavior, 27(3), 387-393.
Luthans, F., Avolio, B. J., Walumbwa, F. O., & Li, W (2005). The Psychological Capital of Chinese Workers: Exploring the Relationship with Performance. Management & Organization Review, 1(2), 249-271. doi:10.1111/j.1740-8784.2005.00011.x
Luthans, F., Luthans, K. W., & Luthans, B. C. (2004). Positive psychological capital: Beyond human and social capital. Business Horizons, 41(1), 45-50. doi: 10.1016/j.bushor.2003.11.007.
Luthans, F., Norman, S. M., Avolio, B. J., & Avey, J. B. (2008). The mediating role of psychological capital in the supportive organizational climate—employee performance relationship. Journal of organizational behavior, 29(2), 219-238.
Luthans, F., Norman, S., & Hughes, L. (2006). Authentic leadership. In R. Burke, & C. Cooper (Eds.), Inspiring leaders (pp. 84-104). London: Routledge, Taylor & Francis.
Luthans F, Youssef CM, Avolio BJ. (2007). Psychological capital. New York: Oxford University Press.
Lyons, B. D., & Oppler, E. S. (2004). The Effects of Structural Attributes and Demographic Characteristics on Protege Satisfaction in Mentoring Programs. Journal Of Career Development (Springer Science & Business Media B.V.), 30(3), 215-229. doi:10.1023/B:JOCD.0000015541.69028.0a
Mackenzie, S. B., Podsakoff, P. M. & Podsakoff, N. P. (2011), Challenge‐Oriented Organizational Citizenship Behaviors And Organizational Effectiveness: Do Challenge‐Oriented Behaviors Really Have An Impact On The Organization`s Bottom Line?. Personnel Psychology, 64: 559-592. Doi:10.1111/J.1744-6570.2011.01219.X
Masten, A. S., Reed, M-G, J. (2005). Resilience in development. In C. R. Snyder & S. J. Lopez (Eds.), Handbook of positive psychology (pp. 74-88). Oxford: Oxford University Press.
Morrison, E. W., & Milliken, F. J. (2000). Organizational silence: A barrier to change and development in a pluralistic world. Academy of Management review, 25(4), 706-725.
Morrison, E. W. (2011). Voice and silence within organizations: Literature review and directions for future research. Academy of Management annals, 5(1), 373-412.
Morrison, E. W. (2014). Employee voice and silence. Annual Review of Organizational Psychology and Organizational Behavior, 1: 173-197.
Ng, T. W. and Feldman, D. C. (2012), Employee voice behavior: A meta‐analytic test of the conservation of resources framework. J. Organiz. Behav., 33: 216-234. doi:10.1002/job.754
Nuttin, J. R. (1985). Future time perspective and motivation: Theory and research method. Hillsdale, NJ: Eribaum.
Park, I. J., and Jung, H. (2015). Relationships among future time perspective, career and organizational commitment, occupational self-efficacy, and turnover intention. Soc. Behav. Pers. 43, 1547–1561. doi: 10.2224/sbp.2015.43.9.1547
Parker, L. E. (1993). When to fix it and when to leave: Relationships among perceived control, self-efficacy, dissent, and exit. Journal Of Applied Psychology, 78(6), 949-959. doi:10.1037/0021-9010.78.6.949
Perlow, L., & Williams, S. (2003). Is Silence Killing Your Company?. Harvard Business Review, 81(5), 52-58.
Peterson, S. J., & Luthans, F. (2003). The positive impact and development of hopeful leaders. Leadership & Organization Development Journal, 24(1), 26-31. Retrieved from https://search-proquest-com.autorpa.lib.nccu.edu.tw/docview/226925485?accountid=10067
Ragins, B. R., & Cotton, J. L. (1999). Mentor functions and outcomes: A comparison of men and women in formal and informal mentoring relationships. Journal Of Applied Psychology, 84(4), 529-550. doi:10.1037/0021-9010.84.4.529
Ragins, B.R., & Kram, K.E. (2007). The Handbook of Mentoring at Work: Theory, Research, and Practice. CA: Sage
Seligman, M. (2002). Authentic Happiness. New York: Free Press.
Schechter, D. E., & Francis, C. M. (2010). A life history approach to understanding youth time preference. Human Nature : An Interdisciplinary Biosocial Perspective, 21(2), 140-164. doi:http://dx.doi.org.autorpa.lib.nccu.edu.tw/10.1007/s12110-010-9084-2
Simons, J., Vansteenkiste, M., Lens, W., & Lacante, M. (2004). Placing motivation and future time perspective theory in a temporal perspective. Educational Psychology Review, 16(2), 121-139. doi:http://dx.doi.org.autorpa.lib.nccu.edu.tw/10.1023/B:EDPR.0000026609.94841.2f
Snyder, C. R., Irving, L., & Anderson, J. R. (1991). Hope and health: Measuring the will and the ways. In C. R. Snyder, & D. R. Forsyth (Eds.), Handbook of social and clinical psychology: The health perspective (pp. 285-305). Elmsford, NY: Pergamon Press.
Stajkovic, A.D., & Luthans, F. (1998). Social cognitive theory and self-efficacy: Going beyond traditional motivational and behavioural approaches. Organizational Dynamics, 26(4), 62–74. http://dx.doi.org/10.1016/S0090-2616(98)90006-7
Sweetman, D. , Luthans, F. , Avey, J. B. and Luthans, B. C. (2011), Relationship between positive psychological capital and creative performance. CAN J ADM SCI, 28: 4-13. doi:10.1002/cjas.175
Tangirala, S., & Ramanujam, R. (2008). Employee Silence On Critical Work Issues: The Cross Level Effects Of Procedural Justice Climate. Personnel Psychology, 61(1), 37-68. doi:10.1111/j.1744-6570.2008.00105.x
Van Dyne, L., & LePine, J. A. (1998). Helping And Voice Extra-Role Behaviors: Evidence Of Construct And Predictive Validity. Academy Of Management Journal, 41(1), 108-119. doi:10.2307/256902
Van Dyne, L., Kamdar, D., & Joireman, J. (2008). In-role perceptions buffer the negative impact of low LMX on helping and enhance the positive impact of high LMX on voice. Journal Of Applied Psychology, 93(6), 1195-1207. doi:10.1037/0021-9010.93.6.1195
Walumbwa, F. O., & Schaubroeck, J. (2009). Leader Personality Traits and Employee Voice Behavior: Mediating Roles of Ethical Leadership and Work Group Psychological Safety. Journal Of Applied Psychology, 94(5), 1275-1286.
Wang, A., Hsieh, H., Tsai, C., & Cheng, B. (2012). Does Value Congruence Lead to Voice? Cooperative Voice and Cooperative Silence under Team and Differentiated Transformational Leadership. Management and Organization Review, 8(2), 341-370. doi:10.1111/j.1740-8784.2011.00255.x
Whiting, S. W., Maynes, T. D., Podsakoff, N. P., & Podsakoff, P. M. (2012). Effects of message, source, and context on evaluations of employee voice behavior. Journal of Applied Psychology, 97(1), 159.
Zimbardo, P. G., & Boyd, J. N. (1999). Putting time in perspective: A valid, reliable individual-differences metric. Journal Of Personality And Social Psychology, 77(6), 1271-1288. doi:10.1037/0022-3514.77.6.1271
描述 碩士
國立政治大學
企業管理研究所(MBA學位學程)
105363075
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0105363075
資料類型 thesis
dc.contributor.advisor 胡昌亞zh_TW
dc.contributor.advisor Hu, Chang Yaen_US
dc.contributor.author (Authors) 林立學zh_TW
dc.contributor.author (Authors) Lin, Li-Xueen_US
dc.creator (作者) 林立學zh_TW
dc.creator (作者) Lin, Li-Xueen_US
dc.date (日期) 2018en_US
dc.date.accessioned 12-Feb-2019 16:01:01 (UTC+8)-
dc.date.available 12-Feb-2019 16:01:01 (UTC+8)-
dc.date.issued (上傳時間) 12-Feb-2019 16:01:01 (UTC+8)-
dc.identifier (Other Identifiers) G0105363075en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/122335-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所(MBA學位學程)zh_TW
dc.description (描述) 105363075zh_TW
dc.description.abstract (摘要) 本研究之目的在探討心理資本與員工建言之關係,並且探討師徒功能與未來時間觀對前述心理資本與員工建言之間的調節效果。本研究以臺灣企業在職者為對象,採便利抽樣法選取潛在研究參與者。共發出200組師父-徒弟對偶問卷,最終獲得181組有效問卷。本研究以多元迴歸分析進行假設考驗,分析結果顯示:(一)心理資本與員工建言有正向關係;(二)師徒功能對心理資本影響員工建言不具有調節效果;(三)未來時間觀對心理資本影響員工建言具有調節效果,當未來時間觀較低時,心理資本與員工建言之正向關係更加強烈。最後,針對研究結果,進一步討論理論、研究限制與未來研究方向。zh_TW
dc.description.abstract (摘要) The purpose of the current study is to examine the potential positive relationship between psychological capital and employee voice. Furthermore, the potential moderating roles of mentoring functions received and future time perspective in the relationship between psychological capital and voice were also examined. Using a convenience sampling approach, a total of 200 mentor-protégé paired survey packages were distributed and received 181 valid paired samples. Results based on multiple regression analyses suggest that psychological capital was positive related to employee voice. Future time perspective moderated the positive relationship between psychological capital and employee voice such that the positive relationship was stronger when future time perspective was low. Theoretical and practical implications of the findings are discussed.en_US
dc.description.tableofcontents 摘要 i
Abstract iii
目錄 iv
表目錄 v
圖目錄 vi
第一章 緒論 1
第二章 文獻探討 3
第一節 心理資本及其研究現況 3
第二節 員工建言及其研究現況 6
第三節 心理資本對員工建言的影響 8
第四節 調節作用之討論 9
第五節 研究架構 13
第三章 研究方法 14
第一節 研究受試者 14
第二節 研究程序 16
第三節 研究變項定義與測量方法 17
第四節 資料分析方法 19
第四章 研究結果 20
第一節 相關分析結果 20
第二節 主要效果與調節效果之驗證 22
第五章 討論與建議 25
第一節 結果討論 25
第二節 研究限制 27
第三節 未來研究方向 28
參考文獻 29
附錄 問卷題項參考 37
zh_TW
dc.format.extent 834040 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0105363075en_US
dc.subject (關鍵詞) 心理資本zh_TW
dc.subject (關鍵詞) 師徒功能zh_TW
dc.subject (關鍵詞) 未來時間觀zh_TW
dc.subject (關鍵詞) 員工建言zh_TW
dc.subject (關鍵詞) Psychological capitalen_US
dc.subject (關鍵詞) Mentoring functionen_US
dc.subject (關鍵詞) Future time perspectiveen_US
dc.subject (關鍵詞) Employee voiceen_US
dc.title (題名) 心理資本與員工建言關係之探討:師徒功能與未來時間觀之調節效果zh_TW
dc.title (題名) Psychological capital and employee voice: the moderating roles of mentoring functions and future time perspectiveen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 一、 中文文獻
何揚民(2016)。員工建言的前因與後果:後設分析與研究建議。觀光與休閒管理期刊。4(1),142-154。doi:10.6510/JTLM.4(1).13
何瑞枝、蔡啟通、張瓊誼(2017)。知覺主管神經質特性是否影響員工建言:以情緒耗竭、主管認同及自我效能為中介變數。北商學報,(32),1-26。
李宗義、許雅淑(譯)(2018)。叛離、抗議與忠誠(原作者:Albert Otto Hirschman)。台北:商周出版。(原著出版於1970年)。
周麗芳、任金剛、林守紀(2013)。轉型領導與建言行為:文化價值觀的關鍵角色。組織與管理,6(2),115-159。
林守紀、周麗芳、任金剛、曾春榮(2017)。員工建言行為:回顧與未來。人力資源管理學報,17(1),1-33。doi:10.6147/JHRM.2017.1701.01
洪蘭(譯)(2009)。真實的快樂。(原作者:Martin E. P. Seligman)。台北:遠流。(原著出版於2004年)
高月慈、李郁芩、林鉦棽(2015)。以資源觀點探究心理資本與回饋徵詢行為之關係:轉化領導及交易的調節效應。人力資源管理學報,15(3),1-26。doi:10.6147/JHRM.2015.1503.01
游佳臻(2014)。員工建言行為回顧性研究。科技與人力教育季刊,1(2),20-32。doi:10.6587/JTHRE.2014.1(2).2
黃上銘(2018)。說與不說的背後真相?未來時間觀對調節焦點、意見表達行為之影響:知覺心理安全氛圍之調節效果。國立政治大學心理學系碩士論文
鄧伯宸(譯)(2011)。你何時要吃棉花糖?:時間心理學與七型人格。(原作者:Zimbardo, P. G. & Boyd, J. N)台北:心靈工坊文化。(原著出版於2008年)
鄭仁偉、郭智輝、袁梅玲、陳春希、許惠珊、廖心瀅(2014)。員工利他/自利導向與建言行為/生涯成功的關係。就業與勞動關係季刊,4(2),3-26。
韓佩凌、陳柏霖(2017)。正向心理學理論與實務。台北:雙葉書廊
蘇偉信(2017)。打造復原力。譯自“How Resilience Works”。哈佛商業評論。May 2002

二、 英文文獻
Adams, V. H., Snyder, C. R., Rand, K. L., King, E. A., Sigmon, D. R., & Pulvers, K. M. (2003). Hope in the workplace. In R. Giacolone & C. Jurkiewicz (Eds.), Handbook of workplace spirituality and organizational performance (pp.367–377). New York: Sharpe.
Allen, T. D., Eby, L. T., Poteet, M. L., Lentz, E., & Lima, L. (2004). Career Benefits Associated With Mentoring for Proteges: A Meta-Analysis. Journal Of Applied Psychology, 89(1), 127-136. doi:10.1037/0021-9010.89.1.127
Allen, T., Day, R., & Lentz, E. (2005). The Role of Interpersonal Comfort in Mentoring Relationships. Journal Of Career Development (Springer Science & Business Media B.V.), 31(3), 155-169. doi:10.1007/s10871-004-2224-3
Ashford SJ, Sutcliffe K, Christianson MK. (2009). Speaking up and speaking out: the leadership dynamics of voice in organizations. See Greenberg & Edwards 2009, pp. 175–202
Avey, J. B., Luthans, F., & Jensen, S. M. (2009). Psychological capital: A positive resource for combating employee stress and turnover. Human Resource Management, 48(5), 677-693.
Avey, J. B., Reichard, R. J., Luthans, F., & Mhatre, K. H. (2011). Meta-analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance. Human Resource Development Quarterly, 22(2), 127-152. doi:10.1002/hrdq.20070
Bandura, A. (1997). Self-Efficacy: The Exercise of Control. New York: Freeman
Bandura, A. (1999). Social cognitive theory: An agentic perspective. Asian Journal of Social Psychology, 2(1), 21-41. doi: http://dx.doi.org/10.1111/1467-839X.00024
Baugh, S. G., & Fagenson-Eland, E. A. (2007). Formal mentoring programs: A “poor cousin” to informal relationships. In B. R. Ragins & K. E. Kram (Eds.), The handbook of mentoring at work: Theory, research, and practice (pp. 249–271). Thousand Oaks, CA: Sage.
Blau, G. (1988). An investigation of the apprenticeship organizational socialization strategy. Journal of Vocational Behavior, 32(2), 176-195. https://doi.org/10.1016/0001-8791(88)90013-9
Bowen, F. and Blackmon, K. (2003), Spirals of Silence: The Dynamic Effects of Diversity on Organizational Voice. Journal of Management Studies, 40: 1393-1417. doi:10.1111/1467-6486.00385
Carstensen, L. L. (1992). Social and emotional patterns in adulthood: Support for socioemotional selectivity theory. Psychology And Aging, 7(3), 331-338. doi:10.1037/0882-7974.7.3.331
Carstensen, L. L., Isaacowitz, D. M., & Charles, S. T. (1999). Taking time seriously: A theory of socioemotional selectivity. American Psychologist, 54(3), 165-181. doi:10.1037/0003-066X.54.3.165
Carver, C. S., & Scheier, M. F. (2005). Optimism. In C. R. Snyder & S. J. Lopez (Eds.), Handbook of positive psychology. Oxford: Oxford University Press.
Castro, S. L., & Scandura, T. A. (2004, November). The tale of two measures: Evaluation and comparison of Scandura`s (1992) and Ragins and McFarlin`s (1990) mentoring measures. Paper presented at the Southern Management Association Meeting.
Cate, R. A., & John, O. P. (2007). Testing models of the structure and development of future time perspective: Maintaining a focus on opportunities in middle age. Psychology and Aging, 22, 186–201. doi:10.1037/0882-7974.22.1.186
Chao, G. T. (2009). Formal mentoring: Lessons learned from past practice. Professional Psychology: Research And Practice, 40(3), 314-320. doi:10.1037/a0012658
Chao, G. T., Walz, P. M., & Gardner, P. D. (1992). Formal And Informal Mentorships: A Comparison On Mentoring Functions And Contrast With Nonmentored Counterparts. Personnel Psychology, 45(3), 619-636.
Coutu, D. L. (2002). How Resilience Works. Harvard Business Review, 80(5), 46-55.
Detert, J. R., & Burris, E. R. (2007). Leadership Behavior And Employee Voice: Is The Door Really Open?. Academy Of Management Journal, 50(4), 869-884. doi:10.5465/AMJ.2007.26279183
Detert, J. R., Burris, E. R., Harrison, D. A., & Martin, S. R. (2013). Voice Flows to and around Leaders: Understanding When Units Are Helped or Hurt by Employee Voice. Administrative Science Quarterly, 58(4), 624-668. doi:10.1177/0001839213510151
Farrell, D. (1983). Exit, Voice, Loyalty, and Neglect as Responses to Job Dissatisfaction: A Multidimensional Scaling Study. Academy Of Management Journal, 26(4), 596-607. doi:10.2307/255909
Fredrickson, B. L. (2003). The value of positive emotions. American Scientist, 91, 330–335.
Geiger-DuMond, A. H., & Boyle, S. K. (1995). Mentoring: A practitioner`s guide. Training & Development, 49(3), 51-55.
Greenberg J, Edwards M, eds. 2009. Voice and Silence in Organizations. Bingley, UK: Emerald.
Hayes, Andrew F. (2017). Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression‐Based Approach Second Edition. New York, NY: The Guilford Press
Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513-524. doi:10.1037/0003-066X.44.3.513
Hobfoll, S. E., Halbesleben, J., Neveu, J. P., & Westman, M. (2018). Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences. Annual Review of Organizational Psychology and Organizational Behavior, (0).
Janssen, O., & Gao, L. (2015). Supervisory Responsiveness and Employee Self-Perceived Status and Voice Behavior. Journal Of Management, 41(7), 1854-1872. doi:10.1177/0149206312471386
Jensen, S. M., & Luthans, F. (2002). The impact of hope in the entrepreneurial process: Exploratory research findings. In Decision Sciences Institute Conference Proceedings. San Diego, CA.
Kellough, J. L., & Knight, B. G. (2012). Positivity Effects in Older Adults’ Perception of Facial Emotion: The Role of Future Time Perspective. Journals Of Gerontology Series B: Psychological Sciences & Social Sciences, 67B(2), 150-158.
Kooij, D. M., Kanfer, R., Betts, M., & Rudolph, C. W. (2018). Future time perspective: A systematic review and meta-analysis. Journal Of Applied Psychology, doi:10.1037/apl0000306
Kram, K. E. (1983). Phases of the mentor relationship. Academy of Management Journal, 26: 608-625
Kram, K. E. (1985). Mentoring at work: Developmental relationships in organizational life.:Glenview, IL.: Scott Foresman.
Lang, F. R. (2000). Endings and continuity of social relationships: Maximizing intrinsic benefits within personal networks when feeling near to death. Journal of Social and Personal Relationships, 17, 155–182. doi:10.1177/0265407500172001
Lang, F. R., & Carstensen, L. L. (2002). Time counts: Future time perspective, goals, and social relationships. Psychology and Aging, 17, 125–139. doi:10.1037//0882-7974.17.1.125
Lewin, K. (1951). Field theory in the social sciences: Selected theoretical papers. New York: Harper.
Liang, J., Farh, C.I.C. and Farh, J.L. (2012) Psychological Antecedents of Promotive and Prohibitive Voice: A Two-Wave Examination. Academy Management, 55, 71-92. http://dx.doi.org/10.5465/amj.2010.0176
LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal Of Applied Psychology, 83(6), 853-868. doi:10.1037/0021-9010.83.6.853
Luthans, F., & Youssef, C. M. (2004). Human, Social and Now Positive Psychological Capital Management: Investing in People for Competitive Advantage. Organizational Dynamics, 33(2), 143-160. doi:10.1016/j.orgdyn.2004.01.003
Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive Psychological Capital: Measurement And Relationship With Performance And Satisfaction. Personnel Psychology, 60(3), 541-572. doi:10.1111/j.1744-6570.2007.00083.x
Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60: 541-572.
Luthans, F., Avey, J. B., Avolio, B. J., Norman, S. M., & Combs, G. M. (2006). Psychological capital development: toward a micro-intervention. Journal Of Organizational Behavior, 27(3), 387-393.
Luthans, F., Avolio, B. J., Walumbwa, F. O., & Li, W (2005). The Psychological Capital of Chinese Workers: Exploring the Relationship with Performance. Management & Organization Review, 1(2), 249-271. doi:10.1111/j.1740-8784.2005.00011.x
Luthans, F., Luthans, K. W., & Luthans, B. C. (2004). Positive psychological capital: Beyond human and social capital. Business Horizons, 41(1), 45-50. doi: 10.1016/j.bushor.2003.11.007.
Luthans, F., Norman, S. M., Avolio, B. J., & Avey, J. B. (2008). The mediating role of psychological capital in the supportive organizational climate—employee performance relationship. Journal of organizational behavior, 29(2), 219-238.
Luthans, F., Norman, S., & Hughes, L. (2006). Authentic leadership. In R. Burke, & C. Cooper (Eds.), Inspiring leaders (pp. 84-104). London: Routledge, Taylor & Francis.
Luthans F, Youssef CM, Avolio BJ. (2007). Psychological capital. New York: Oxford University Press.
Lyons, B. D., & Oppler, E. S. (2004). The Effects of Structural Attributes and Demographic Characteristics on Protege Satisfaction in Mentoring Programs. Journal Of Career Development (Springer Science & Business Media B.V.), 30(3), 215-229. doi:10.1023/B:JOCD.0000015541.69028.0a
Mackenzie, S. B., Podsakoff, P. M. & Podsakoff, N. P. (2011), Challenge‐Oriented Organizational Citizenship Behaviors And Organizational Effectiveness: Do Challenge‐Oriented Behaviors Really Have An Impact On The Organization`s Bottom Line?. Personnel Psychology, 64: 559-592. Doi:10.1111/J.1744-6570.2011.01219.X
Masten, A. S., Reed, M-G, J. (2005). Resilience in development. In C. R. Snyder & S. J. Lopez (Eds.), Handbook of positive psychology (pp. 74-88). Oxford: Oxford University Press.
Morrison, E. W., & Milliken, F. J. (2000). Organizational silence: A barrier to change and development in a pluralistic world. Academy of Management review, 25(4), 706-725.
Morrison, E. W. (2011). Voice and silence within organizations: Literature review and directions for future research. Academy of Management annals, 5(1), 373-412.
Morrison, E. W. (2014). Employee voice and silence. Annual Review of Organizational Psychology and Organizational Behavior, 1: 173-197.
Ng, T. W. and Feldman, D. C. (2012), Employee voice behavior: A meta‐analytic test of the conservation of resources framework. J. Organiz. Behav., 33: 216-234. doi:10.1002/job.754
Nuttin, J. R. (1985). Future time perspective and motivation: Theory and research method. Hillsdale, NJ: Eribaum.
Park, I. J., and Jung, H. (2015). Relationships among future time perspective, career and organizational commitment, occupational self-efficacy, and turnover intention. Soc. Behav. Pers. 43, 1547–1561. doi: 10.2224/sbp.2015.43.9.1547
Parker, L. E. (1993). When to fix it and when to leave: Relationships among perceived control, self-efficacy, dissent, and exit. Journal Of Applied Psychology, 78(6), 949-959. doi:10.1037/0021-9010.78.6.949
Perlow, L., & Williams, S. (2003). Is Silence Killing Your Company?. Harvard Business Review, 81(5), 52-58.
Peterson, S. J., & Luthans, F. (2003). The positive impact and development of hopeful leaders. Leadership & Organization Development Journal, 24(1), 26-31. Retrieved from https://search-proquest-com.autorpa.lib.nccu.edu.tw/docview/226925485?accountid=10067
Ragins, B. R., & Cotton, J. L. (1999). Mentor functions and outcomes: A comparison of men and women in formal and informal mentoring relationships. Journal Of Applied Psychology, 84(4), 529-550. doi:10.1037/0021-9010.84.4.529
Ragins, B.R., & Kram, K.E. (2007). The Handbook of Mentoring at Work: Theory, Research, and Practice. CA: Sage
Seligman, M. (2002). Authentic Happiness. New York: Free Press.
Schechter, D. E., & Francis, C. M. (2010). A life history approach to understanding youth time preference. Human Nature : An Interdisciplinary Biosocial Perspective, 21(2), 140-164. doi:http://dx.doi.org.autorpa.lib.nccu.edu.tw/10.1007/s12110-010-9084-2
Simons, J., Vansteenkiste, M., Lens, W., & Lacante, M. (2004). Placing motivation and future time perspective theory in a temporal perspective. Educational Psychology Review, 16(2), 121-139. doi:http://dx.doi.org.autorpa.lib.nccu.edu.tw/10.1023/B:EDPR.0000026609.94841.2f
Snyder, C. R., Irving, L., & Anderson, J. R. (1991). Hope and health: Measuring the will and the ways. In C. R. Snyder, & D. R. Forsyth (Eds.), Handbook of social and clinical psychology: The health perspective (pp. 285-305). Elmsford, NY: Pergamon Press.
Stajkovic, A.D., & Luthans, F. (1998). Social cognitive theory and self-efficacy: Going beyond traditional motivational and behavioural approaches. Organizational Dynamics, 26(4), 62–74. http://dx.doi.org/10.1016/S0090-2616(98)90006-7
Sweetman, D. , Luthans, F. , Avey, J. B. and Luthans, B. C. (2011), Relationship between positive psychological capital and creative performance. CAN J ADM SCI, 28: 4-13. doi:10.1002/cjas.175
Tangirala, S., & Ramanujam, R. (2008). Employee Silence On Critical Work Issues: The Cross Level Effects Of Procedural Justice Climate. Personnel Psychology, 61(1), 37-68. doi:10.1111/j.1744-6570.2008.00105.x
Van Dyne, L., & LePine, J. A. (1998). Helping And Voice Extra-Role Behaviors: Evidence Of Construct And Predictive Validity. Academy Of Management Journal, 41(1), 108-119. doi:10.2307/256902
Van Dyne, L., Kamdar, D., & Joireman, J. (2008). In-role perceptions buffer the negative impact of low LMX on helping and enhance the positive impact of high LMX on voice. Journal Of Applied Psychology, 93(6), 1195-1207. doi:10.1037/0021-9010.93.6.1195
Walumbwa, F. O., & Schaubroeck, J. (2009). Leader Personality Traits and Employee Voice Behavior: Mediating Roles of Ethical Leadership and Work Group Psychological Safety. Journal Of Applied Psychology, 94(5), 1275-1286.
Wang, A., Hsieh, H., Tsai, C., & Cheng, B. (2012). Does Value Congruence Lead to Voice? Cooperative Voice and Cooperative Silence under Team and Differentiated Transformational Leadership. Management and Organization Review, 8(2), 341-370. doi:10.1111/j.1740-8784.2011.00255.x
Whiting, S. W., Maynes, T. D., Podsakoff, N. P., & Podsakoff, P. M. (2012). Effects of message, source, and context on evaluations of employee voice behavior. Journal of Applied Psychology, 97(1), 159.
Zimbardo, P. G., & Boyd, J. N. (1999). Putting time in perspective: A valid, reliable individual-differences metric. Journal Of Personality And Social Psychology, 77(6), 1271-1288. doi:10.1037/0022-3514.77.6.1271
zh_TW
dc.identifier.doi (DOI) 10.6814/THE.NCCU.MBA.006.2019.F08en_US