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題名 影響持續改善成功與否的因素研究
A study of the factors affecting the success of continuous improvement
作者 陳思穎
Chen, Szu-Ying
貢獻者 吳文傑
Wu, Jack
陳思穎
Chen, Szu-Ying
關鍵詞 持續改善
改善法
Continuous improvement
Kaizen
日期 2019
上傳時間 1-Jul-2019 10:56:40 (UTC+8)
摘要 
Nowadays, more and more companies recognize and emphasize the importance of continuous improvement. Toyota is the company that best demonstrate the concept of continuous improvement, or, “Kaizen”. Kaizen means change for better (Kai: 改 change; Zen: 善 better). While this concept was originated from a manufacturing company, Toyota, it has turned out to be very powerful in other industries as well.
While many companies recognize the importance of continuous improvement and some of them even establish a department specially working for it, in real life, it seems very hard for companies to really implement the concept of continuous improvement in the organization. What most often seen is that while everyone in the company has been encouraged to work on continuous improvement, it is rare that the improvements truly make changes and sustain.
This study will focus on the analysis of the factors affecting the success of continuous improvement and provide suggestions for each factor. The background environment the study focuses on is supply chain in a global IT manufacturing company. Future study could investigate whether the result could be applied to other functions or industries as well.
參考文獻 (1). APICS (American Production and Inventory Control Society). APICS Dictionary. 13th ed., 2011
(2). Kanbanize. “What is Continuous Improvement? Definition and Tools.”

(3). Millard, Maggie. “6 Principles of the Continuous Improvement Model.” KaiNexus. 4 October 2018

(4). PMI (Project Management Institute). A Guide to the Project Management Body of Knowledge (PMBOK Guide). 6th ed., 2017
(5). Skhmot, Nawras. “Using the PDCA Cycle to Support Continuous Improvement.” The Lean Way. 5 August 2017
描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
105933002
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0105933002
資料類型 thesis
dc.contributor.advisor 吳文傑zh_TW
dc.contributor.advisor Wu, Jacken_US
dc.contributor.author (Authors) 陳思穎zh_TW
dc.contributor.author (Authors) Chen, Szu-Yingen_US
dc.creator (作者) 陳思穎zh_TW
dc.creator (作者) Chen, Szu-Yingen_US
dc.date (日期) 2019en_US
dc.date.accessioned 1-Jul-2019 10:56:40 (UTC+8)-
dc.date.available 1-Jul-2019 10:56:40 (UTC+8)-
dc.date.issued (上傳時間) 1-Jul-2019 10:56:40 (UTC+8)-
dc.identifier (Other Identifiers) G0105933002en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/124177-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理英語碩士學位學程(IMBA)zh_TW
dc.description (描述) 105933002zh_TW
dc.description.abstract (摘要) zh_TW
dc.description.abstract (摘要) Nowadays, more and more companies recognize and emphasize the importance of continuous improvement. Toyota is the company that best demonstrate the concept of continuous improvement, or, “Kaizen”. Kaizen means change for better (Kai: 改 change; Zen: 善 better). While this concept was originated from a manufacturing company, Toyota, it has turned out to be very powerful in other industries as well.
While many companies recognize the importance of continuous improvement and some of them even establish a department specially working for it, in real life, it seems very hard for companies to really implement the concept of continuous improvement in the organization. What most often seen is that while everyone in the company has been encouraged to work on continuous improvement, it is rare that the improvements truly make changes and sustain.
This study will focus on the analysis of the factors affecting the success of continuous improvement and provide suggestions for each factor. The background environment the study focuses on is supply chain in a global IT manufacturing company. Future study could investigate whether the result could be applied to other functions or industries as well.
en_US
dc.description.tableofcontents 1. Introduction 1
1.1. Motivation of the Study 1
1.2. Methodology of the Study 1
2. Continuous Improvement 3
2.1. Process Improvement and Continuous Improvement 3
2.2. Employee Engagement 3
2.3. Eliminating Wastes 4
3. Findings, Implications, and Suggestions for each Factor Affecting the Success of Continuous Improvement 6
3.1. Stakeholder 6
3.1.1. Stakeholder Identification 7
3.1.2. Stakeholder Engagement 8
3.1.3. Continuous Identification of Stakeholders 10
3.2. Structural Change 11
3.3. Broadcast 16
3.4. Follow-up 18
3.5. Documentation 20
3.5.1. Database of Work Instructions in Place 21
3.5.2. Identify and Review Work Instructions in Scope of Changes 22
3.5.3. Maintain and Update Work Instructions 23
3.6. Linkage to Performance 25
3.7. Management Team Engagement 28
3.7.1. Assignment of the Projects 28
3.7.2. The Role of the Management Team 30
3.8. Organization 31
3.8.1. Changes to the Organization 31
3.8.2. Global Organization 33
3.9. Culture 35
4. Conclusion 37
4.1. Within Kaizen Project 37
4.2. Efforts to Sustain the Impact 38
4.3. Management Team 39
4.4. Environment 40
5. Reference 42
zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0105933002en_US
dc.subject (關鍵詞) 持續改善zh_TW
dc.subject (關鍵詞) 改善法zh_TW
dc.subject (關鍵詞) Continuous improvementen_US
dc.subject (關鍵詞) Kaizenen_US
dc.title (題名) 影響持續改善成功與否的因素研究zh_TW
dc.title (題名) A study of the factors affecting the success of continuous improvementen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) (1). APICS (American Production and Inventory Control Society). APICS Dictionary. 13th ed., 2011
(2). Kanbanize. “What is Continuous Improvement? Definition and Tools.”

(3). Millard, Maggie. “6 Principles of the Continuous Improvement Model.” KaiNexus. 4 October 2018

(4). PMI (Project Management Institute). A Guide to the Project Management Body of Knowledge (PMBOK Guide). 6th ed., 2017
(5). Skhmot, Nawras. “Using the PDCA Cycle to Support Continuous Improvement.” The Lean Way. 5 August 2017
zh_TW
dc.identifier.doi (DOI) 10.6814/NCCU201900012en_US