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題名 感知、互動與改變：跨文化之領導、溝通與團隊
Enabling awareness, mutuality and change: leadership, communication and teamwork in cross-cultural settings作者 蘇毅睿
Koray, Karakütük Orkan貢獻者 林月雲
Lin, Carol
蘇毅睿
Karakütük Orkan Koray關鍵詞 文化
感知
跨文化
願意
改變
跨文化能力
Culture
Awareness
Intercultural
Readiness
Transformation
Cross-cultural competencies日期 2019 上傳時間 1-Jul-2019 10:57:29 (UTC+8) 摘要 無
This Master’s Thesis addresses the cultural influences on the behavior of managers when working together in global business environments. It is assessed how people develop these mindsets, where improvements are visible and where sufficiencies are transparent.Similar mindsets can develop with the help of global experiences, but cultural differences still exist and influence the perceived importance of traits necessary for effective leadership, communication and teamwork. The own education is not necessarily sufficient to be effective in international business environments, which means that an individual has to be willing to understand differences deeply as well as change and develop himself accordingly. Managers are often unaware of the influences of social attitudes, although these are key elements required which help to cope properly with cultural differences. While differences may always exist, the proper handling of differences and the resulting judgements need to be carefully managed. The effective management of conflicts enables people to perform at their maximal potential. Change becomes vital, and includes questioning one’s own beliefs which were learned and applied to acquire new ones. Therefore, it is important to realize that change starts within ourselves.參考文獻 Adler, N. (1997). International Dimensions of Organizational Behavior (3rd ed.). Cincinnati, Ohio: South-Western College Publishing.Bateman, T., & Snell, S. (2013). Management - Leading & Collaborating in a Competitive World (10th ed.). McGraw Hill Irwin.Brett, J., Behfar, K., & Kern, M. (2009). The Essential Guide to Leadership. Harvard Business School Publishing. Retrieved from https://www.researchgate.net/profile/Kristin_Behfar/publication/6666162_Managing_Multicultural_Teams/links/54b420420cf2318f0f96b6d8.pdfBrinkmann, U., & Weerdenburg, O. (2014). Intercultural Readiness - Four Competences for Working across Culture. Palgrave Macmillan.Business Dictionary. (2019). businessdictionary.com. Retrieved May 5, 2019, from Communication: http://www.businessdictionary.com/definition/communication.htmlCambridge Dictionary. (2019, March 25). Meaning of Culture. Retrieved from www.dictionary.cambridge.org: https://dictionary.cambridge.org/dictionary/english/cultureCenter for Community Health and Development. (4.. April 2019). Section 1. Understanding Culture and Diversity in Building Communities. (University of Kansas) Von Community Tool Box: https://ctb.ku.edu/en/table-of-contents/culture/cultural-competence/culture-and-diversity/main abgerufenCurtin, L. (1996). Nursing Management - Why Good People Do Bad Things. Wolters Kluwer Health.Gardenswartz, L., & Rowe, A. (2003). Diverse Teams at Work. SHRM - Society for Human Resource Management.Gardenswartz, L., & Rowe, A. (2010). Managing Diversity - A Complete Desk Reference & Planning Guide (3rd ed.). SHRM - Society for Human Resource Management.Han, Y., & Altman, Y. (2009). Supervisor and Subordinate Guanxi: A grounded Investigation in the People`s Republic of China. Springer Science + Business Media B.V.Henson, R. (2016). Successful Global Leadership - Frameworks for Cross-Cultural Managers and Organizations. New York: PalGrave Macmillan - Springer Nature.Hofstede. (2019, March 28). www.hofstede-insights.com. Retrieved from Compare Countries: https://www.hofstede-insights.com/product/compare-countries/Hofstede, G., Hofstede, G., & Minkov, M. (2010). Cultures and Organizations - Software of the Mind. McGraw-Hill.Kealey, D. (1989). A Study of Cross-Cultural Effectiveness: Theoretical Issues, Practical Applications. International Journal of Intercultural Relations, 387-428.Kinicki, A., & Fugate, M. (2012). Organizational Behavior - key concepts, skills & best practices (5th ed.). New York: McGraw-Hill Irwin.Kovach, C. (1976). Some Notes for Oberserving Group Process in Small Task-Oriented Groups. University of California, Graaduate School of Management, Los Angeles.Laurent, A. (1983). The Cultural Diversity of Western Conceptions of Management. International Studies of Management and Organizations, 13, no. 1-2, p. 75-96.Lumet, S. (Director). (1957). Twelve Angry Men [Motion Picture].Meyer, E. (2014). The Culture Map: Breaking Through the Invisible Boundaries of Global Business (1st ed.). New York: Public Affairs.Motschnig, R., & Ryback, D. (2016). Transforming Communication in Leadership and Teamwork, Person-Centered Innovations. Cham: Springer International Publishing.Pentocost, M. (2016, August 12). Why business culture is important. Retrieved April 10, 2019, from The Business Journals: https://www.bizjournals.com/bizjournals/how-to/human-resources/2016/08/why-business-culture-is-important.htmlPeterson, J. B. (2018). Take Aim, Even Badly. Retrieved from https://www.youtube.com/watch?v=ZwGDnSWmqhMPeterson, J. B. (2019). Jordan Peterson Destroys Q&A I 25 February 2019. abcqanda. Retrieved from https://www.youtube.com/watch?v=TmNSlF7lcaw&t=3805sRiegel, J. (2013, March 23). Standford Encyclopedia of Philosophy. (E. Zalta, Editor) Retrieved April 13., 2019, from Confucius: https://plato.stanford.edu/archives/sum2013/entries/confucius/Ripmeester, N. (2019, March 28.). www.expatica.com. Retrieved from Doing business: The Dutch with the British: https://www.expatica.com/uk/employment/employment-basics/doing-business-the-dutch-with-the-british-102530/Rogers, C., & Farson, R. (1987). wholebeinginstitute.com. Retrieved 04 23, 2019, from Active Listening - Communication in Business Today: http://wholebeinginstitute.com/wp-content/uploads/Rogers_Farson_Active-Listening.pdfThomas, D., & Fitzsimmons, S. (2008). The Handbook of Cross-Cultural Management Research. London: SAGE Publications.UNESCO. (2019, March 25). International Migration, Cultural Diversity. Retrieved from www.unesco.org: http://www.unesco.org/new/en/social-and-human-sciences/themes/international-migration/glossary/cultural-diversity/University of Minnesota, CARLA. (2019, March 25). University of Minnesota. Retrieved from Center for Advanced Research on Lanugage Acquisition - What is Culture?: http://carla.umn.edu/culture/definitions.html 描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
107933058資料來源 http://thesis.lib.nccu.edu.tw/record/#G0107933058 資料類型 thesis dc.contributor.advisor 林月雲 zh_TW dc.contributor.advisor Lin, Carol en_US dc.contributor.author (Authors) 蘇毅睿 zh_TW dc.contributor.author (Authors) Karakütük Orkan Koray en_US dc.creator (作者) 蘇毅睿 zh_TW dc.creator (作者) Koray, Karakütük Orkan en_US dc.date (日期) 2019 en_US dc.date.accessioned 1-Jul-2019 10:57:29 (UTC+8) - dc.date.available 1-Jul-2019 10:57:29 (UTC+8) - dc.date.issued (上傳時間) 1-Jul-2019 10:57:29 (UTC+8) - dc.identifier (Other Identifiers) G0107933058 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/124186 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 國際經營管理英語碩士學位學程(IMBA) zh_TW dc.description (描述) 107933058 zh_TW dc.description.abstract (摘要) 無 zh_TW dc.description.abstract (摘要) This Master’s Thesis addresses the cultural influences on the behavior of managers when working together in global business environments. It is assessed how people develop these mindsets, where improvements are visible and where sufficiencies are transparent.Similar mindsets can develop with the help of global experiences, but cultural differences still exist and influence the perceived importance of traits necessary for effective leadership, communication and teamwork. The own education is not necessarily sufficient to be effective in international business environments, which means that an individual has to be willing to understand differences deeply as well as change and develop himself accordingly. Managers are often unaware of the influences of social attitudes, although these are key elements required which help to cope properly with cultural differences. While differences may always exist, the proper handling of differences and the resulting judgements need to be carefully managed. The effective management of conflicts enables people to perform at their maximal potential. Change becomes vital, and includes questioning one’s own beliefs which were learned and applied to acquire new ones. Therefore, it is important to realize that change starts within ourselves. en_US dc.description.tableofcontents 1. Introduction 12. Literature Review 52.1. Culture and Cultural Differences 52.1.1. Definition of Culture 52.1.2. Emergence and Development of Culture 62.1.3. Existence and Manifestation of Cultural Diversity 72.2. Collision of Cultures and Beliefs in Global Context 92.2.1. Failed Communication – A Real Scenario 92.2.2. The Manager as Leader – A Look at Differences in Beliefs 112.3. Hofstede’s Cultural Dimensions and their Application 142.4. Difficulties in Cross-Cultural Settings 162.4.1. Perceived Lack of Compatibility and Understanding 162.4.2. Preconceived Notions, Misevaluations and failed Integration 172.4.3. Missing Intentions, Language and Meanings 182.5. The Necessity of Cultural Diversity and Understanding 212.5.1. Personal Development and Enrichment through Diversity 222.5.2. Increasing Productivity through Organizational Culture 232.6. How to Manage a Multicultural Workforce 242.6.1. Accepting, Understanding and Embracing Differences 252.6.2. Creating Cultural Bridges and a Sense of Unity 262.6.3. Cross-Cultural Competencies through Managing Uncertainty 282.6.4. Cross-Cultural Effectiveness through Intercultural Sensitivity 292.6.5. Change and Communication through Active Listening 313. Methodology and Procedure 344. Results and Discussion 365. Conclusion 706. References 74Appendix 76 zh_TW dc.format.extent 942036 bytes - dc.format.mimetype application/pdf - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0107933058 en_US dc.subject (關鍵詞) 文化 zh_TW dc.subject (關鍵詞) 感知 zh_TW dc.subject (關鍵詞) 跨文化 zh_TW dc.subject (關鍵詞) 願意 zh_TW dc.subject (關鍵詞) 改變 zh_TW dc.subject (關鍵詞) 跨文化能力 zh_TW dc.subject (關鍵詞) Culture en_US dc.subject (關鍵詞) Awareness en_US dc.subject (關鍵詞) Intercultural en_US dc.subject (關鍵詞) Readiness en_US dc.subject (關鍵詞) Transformation en_US dc.subject (關鍵詞) Cross-cultural competencies en_US dc.title (題名) 感知、互動與改變：跨文化之領導、溝通與團隊 zh_TW dc.title (題名) Enabling awareness, mutuality and change: leadership, communication and teamwork in cross-cultural settings en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) Adler, N. (1997). International Dimensions of Organizational Behavior (3rd ed.). Cincinnati, Ohio: South-Western College Publishing.Bateman, T., & Snell, S. (2013). Management - Leading & Collaborating in a Competitive World (10th ed.). McGraw Hill Irwin.Brett, J., Behfar, K., & Kern, M. (2009). The Essential Guide to Leadership. Harvard Business School Publishing. Retrieved from https://www.researchgate.net/profile/Kristin_Behfar/publication/6666162_Managing_Multicultural_Teams/links/54b420420cf2318f0f96b6d8.pdfBrinkmann, U., & Weerdenburg, O. (2014). Intercultural Readiness - Four Competences for Working across Culture. Palgrave Macmillan.Business Dictionary. (2019). businessdictionary.com. Retrieved May 5, 2019, from Communication: http://www.businessdictionary.com/definition/communication.htmlCambridge Dictionary. (2019, March 25). Meaning of Culture. Retrieved from www.dictionary.cambridge.org: https://dictionary.cambridge.org/dictionary/english/cultureCenter for Community Health and Development. (4.. April 2019). Section 1. Understanding Culture and Diversity in Building Communities. (University of Kansas) Von Community Tool Box: https://ctb.ku.edu/en/table-of-contents/culture/cultural-competence/culture-and-diversity/main abgerufenCurtin, L. (1996). Nursing Management - Why Good People Do Bad Things. Wolters Kluwer Health.Gardenswartz, L., & Rowe, A. (2003). Diverse Teams at Work. SHRM - Society for Human Resource Management.Gardenswartz, L., & Rowe, A. (2010). Managing Diversity - A Complete Desk Reference & Planning Guide (3rd ed.). SHRM - Society for Human Resource Management.Han, Y., & Altman, Y. (2009). Supervisor and Subordinate Guanxi: A grounded Investigation in the People`s Republic of China. Springer Science + Business Media B.V.Henson, R. (2016). Successful Global Leadership - Frameworks for Cross-Cultural Managers and Organizations. New York: PalGrave Macmillan - Springer Nature.Hofstede. (2019, March 28). www.hofstede-insights.com. Retrieved from Compare Countries: https://www.hofstede-insights.com/product/compare-countries/Hofstede, G., Hofstede, G., & Minkov, M. (2010). Cultures and Organizations - Software of the Mind. McGraw-Hill.Kealey, D. (1989). A Study of Cross-Cultural Effectiveness: Theoretical Issues, Practical Applications. International Journal of Intercultural Relations, 387-428.Kinicki, A., & Fugate, M. (2012). Organizational Behavior - key concepts, skills & best practices (5th ed.). New York: McGraw-Hill Irwin.Kovach, C. (1976). Some Notes for Oberserving Group Process in Small Task-Oriented Groups. University of California, Graaduate School of Management, Los Angeles.Laurent, A. (1983). The Cultural Diversity of Western Conceptions of Management. International Studies of Management and Organizations, 13, no. 1-2, p. 75-96.Lumet, S. (Director). (1957). Twelve Angry Men [Motion Picture].Meyer, E. (2014). The Culture Map: Breaking Through the Invisible Boundaries of Global Business (1st ed.). New York: Public Affairs.Motschnig, R., & Ryback, D. (2016). Transforming Communication in Leadership and Teamwork, Person-Centered Innovations. Cham: Springer International Publishing.Pentocost, M. (2016, August 12). Why business culture is important. Retrieved April 10, 2019, from The Business Journals: https://www.bizjournals.com/bizjournals/how-to/human-resources/2016/08/why-business-culture-is-important.htmlPeterson, J. B. (2018). Take Aim, Even Badly. Retrieved from https://www.youtube.com/watch?v=ZwGDnSWmqhMPeterson, J. B. (2019). Jordan Peterson Destroys Q&A I 25 February 2019. abcqanda. Retrieved from https://www.youtube.com/watch?v=TmNSlF7lcaw&t=3805sRiegel, J. (2013, March 23). Standford Encyclopedia of Philosophy. (E. Zalta, Editor) Retrieved April 13., 2019, from Confucius: https://plato.stanford.edu/archives/sum2013/entries/confucius/Ripmeester, N. (2019, March 28.). www.expatica.com. Retrieved from Doing business: The Dutch with the British: https://www.expatica.com/uk/employment/employment-basics/doing-business-the-dutch-with-the-british-102530/Rogers, C., & Farson, R. (1987). wholebeinginstitute.com. Retrieved 04 23, 2019, from Active Listening - Communication in Business Today: http://wholebeinginstitute.com/wp-content/uploads/Rogers_Farson_Active-Listening.pdfThomas, D., & Fitzsimmons, S. (2008). The Handbook of Cross-Cultural Management Research. London: SAGE Publications.UNESCO. (2019, March 25). International Migration, Cultural Diversity. Retrieved from www.unesco.org: http://www.unesco.org/new/en/social-and-human-sciences/themes/international-migration/glossary/cultural-diversity/University of Minnesota, CARLA. (2019, March 25). University of Minnesota. Retrieved from Center for Advanced Research on Lanugage Acquisition - What is Culture?: http://carla.umn.edu/culture/definitions.html zh_TW dc.identifier.doi (DOI) 10.6814/NCCU201900016 en_US
