Publications-Theses
Article View/Open
Publication Export
-
題名 公私部門轉換經驗對工作滿意度之影響-以公私部門認知為中介變項
The Impacts of Public-Private Sector Switching Experience on Job Satisfaction: Using Perception on Public-Private Sector Differences as the Mediator作者 林嚴凡
Lin, Yen-Fan貢獻者 董祥開
Dong, Hsiang-Kai
林嚴凡
Lin, Yen-Fan關鍵詞 公私部門轉換經驗
公私部門認知
工作滿意度
工作環境
工作吸引力
Public-private sector switching experience
Public-private sector perception
Job satisfaction
Work environment
Job attractiveness日期 2019 上傳時間 1-Jul-2019 11:02:23 (UTC+8) 摘要 人力於部門間轉換的現象,於當今就業市場上已是非常地普遍。近年來,有些國外研究發現,員工的部門轉換經驗確實會影響其工作態度,以及影響其對於工作各方面的認知。故本研究主要目的在於,探討我國公務人員的「公私部門轉換經驗」對其「工作滿意度」的影響,並以其對「公私部門認知」作為中介變項,來瞭解我國公務人員中的部門轉換者與非部門轉換者是否因為對於公私部門工作各方面的認知有所不同,進而影響其工作滿意度。本研究使用的研究方法為次級資料分析法,資料來源為考試院的「從循證人力資源管理建構激勵導向的公共服務:公務人員職涯發展模式初探與規劃」 研究,此研究之調查以我國現職公務人員為研究對象,可用於分析之樣本數共計3326份。研究結果發現,我國公務人員的公私部門轉換經驗會顯著地負向影響其工作滿意度,並且在公私部門轉換經驗影響工作滿意度的過程中,公私部門認知具有中介效果。本研究最後依據上述研究結果進行討論並提出相關建議。
In the current employment market, sector switching is a commonly seen phenomenon. Recently, some foreign studies have shown that employee’s sector switching experience has significant impacts on their work attitude and their perception on various aspects of work. Therefore, this study aims to explore the impacts of Taiwanese civil servants’ “public-private sector switching experience” on their “job satisfaction” and use their “public-private sector perception” as a mediator. In other words, this study wants to understand whether the sector switchers and non-switchers have different perceptions on various aspects of public and private sector work and examine its impacts on job satisfaction.This research uses secondary data for analyses. The source of the data comes from the “Constructing The Incentive-Oriented Public Services under the Evidence-Based Human Resource Management Concepts.” This research was supported by the Examination Yuan. The total number of samples of the survey was 3,326 and they were all current Taiwanese civil servants. Primarily, this study found that the Taiwanese civil servants’ public-private sector switching experience has negative impact on job satisfaction, and the public-private sector perception serves as a mediator for the relationship between sector switching experience and job satisfaction. Policy and managerial implications are discussed in this paper accordingly.參考文獻 中文文獻朱柔若(2000)。社會研究方法:質化與量化取向。台北:揚智。余鑑、于俊傑、廖珮妏(2008)。連鎖餐飲業員工人格特質,工作特性,工作滿意度之研究-以美式星期五餐廳為例。臺北科技大學學報,41(2),83-110。吳宗憲(2014)。聞聲救苦或濫用靈性?職場靈性影響組織行為之實證研究-以文官靈性為中介變項。公共行政學報,(47),73-107。吳明隆、涂金堂(2014)。SPSS與統計應用分析。台北:五南圖書出版股份有限公司。杜秉叡、黃鈺涵(2014)。人格會調節工作壓力與工作滿意度之關係嗎?。多國籍企業管理評論,8(2),123-149。周嘉彥、莊惠君(2015)。國中音樂教師人格特質、角色壓力與工作滿意度之研究。藝術教育研究,(29),1-42。邱皓政(2005)。量化研究法(二):統計原理與分析技術。台北:雙葉。胡龍騰、黃瑋瑩、潘中道(2000)。研究方法:步驟化學習指南。台北:學富文化。曹劍秋(2003)。地方政府機關資訊人員工作壓力、工作滿足及離職傾向之研究-以台灣省各縣市政府為例。國立東華大學公共行政研究所碩士學位論文,未出版,花蓮。莊文忠、張順全(2013)。公共行政領域碩士論文主題與方法的研究趨勢-多層次分析觀點。公共行政學報,(45),75-107。許順旺、吳慧瑛(2009)。工作環境知覺、工作滿意度與服務品質之關係-以大台北地區宴會廳工讀生爲例。餐旅暨家政學刊,6(1),33-57。陳怡靜、錢國倫(2015)。從功能與象徵性架構探討雇主形象對組織人才吸引力的影響。中山管理評論,23(4),1125-1154。陳俊義(2005)。工作環境知覺、工作動機、工作滿意與工作狂傾向關聯性之研究。國防管理管院資源管理研究所碩士學位論文,未出版,台北。陳敦源、李仲彬、張鎧如(2013)。公部門陞遷制度之實證研究:以正義觀點為核心的檢視。考試院委託研究計畫報告,未出版。陳龍、徐敏耕、徐宗福(2013)。醫療資訊人員工作投入、工作壓力及工作滿意度之探討。醫務管理期刊,14(2),107-127。陸洛(1997)。工作壓力之歷程:理論與研究的對話。中華心理衛生學刊,10, 19-51。陸洛、林惠彥、楊士倫(2015)。經濟誘因之外-雇主品牌吸引力與員工工作後果之關聯。商略學報,7(2),113-128。辜美安、呂明錡、蔡宗益、賴金英(2014)。醫療人員如何應用次級資料分析。台灣醫學,18(4),471-479。黃茂容(1989)。 環境心理學研究:遊客對自然環境產生的情緖體驗。新北:淑馨出版社。楊馨華(2010)。生涯轉換之探討。諮商與輔導,290,37-41。董旭英、黃儀娟(譯)(2000)。次級資料研究方法(David W. Stewart、Michael A. Kamins原著)。台北:弘智文化。劉祥得、翁興利(2007)。當前我國公務人員工作滿意度、工作屬性、工作系絡之因果分析。公共行政學報,(22),71-110。蔡玉慧(1995)。高雄市國小學生學校環境知覺與學生行為之相關研究。國立高雄師範大學教育研究所碩士學位論文,未出版,高雄。英文文獻Ajzen, I., & Fishbein, M. (2000). Attitudes and the Attitude-Behavior Relation: Reasoned and Automatic Processes. European Review of Social Psychology, 11(1), 1-33.Ambler, T., & Barrow, S. (1996). The Employer Brand. Journal of Brand Management, 4(3), 185-206.Baldwin, J. N., & Farley, Q. A. (2001). Comparing the Public and Private Sectors in the United States. Printed in the United States of America, 119.Baron, R. M., & Kenny, D. A. (1986). The Moderator–Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations. Journal of Personality and Social Psychology, 51(6), 1173.Beehr, T. A., & Newman, J. E. (1978). Job Stress, Employee Health, and Organizational Effectiveness: A Facet Analysis, Model, and Literature Review 1. Personnel Psychology, 31(4), 665-699.Belassi, W., & Tukel, O. I. (1996). A New Framework for Determining Critical Success/Failure Factors in Projects. International Journal of Project Management, 14(3), 141-151.Blau, G. (1981). An Empirical Investigation of Job Stress, Social Support, Service Length, and Job Strain. Organizational Behavior and Human Performance, 27(2), 279-302.Blegen, M. A. (1993). Nurses` Job Satisfaction: A Meta-Analysis of Related Variables. Nursing Research, 42(1), 36-41.Boardman, C., Bozeman, B., & Ponomariov, B. (2010). Private Sector Imprinting: An Examination of the Impacts of Private Sector Job Experience on Public Managers’ Work Attitudes. Public Administration Review, 70 (1), 50-59.Bozeman, B., & Ponomariov, B. (2009). Sector Switching from a Business to a Government Job: Fast-Track Career or Fast Track to Nowhere? Public Administration Review, 69 (1), 77-91.Cable, D. M., & Turban, D. B. (2001). Establishing the Dimensions, Sources and Value of Job Seekers’ Employer Knowledge during Recruitment. Research in Personnel and Human Resources Management, 20(1), 115-163.Chapman, D. S., Uggerslev, K. L., Carroll, S. A., Piasentin, K. A., & Jones, D. A. (2005). Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes. Journal of Applied Psychology, 90(5), 928-944.Chen, C. A. (2012). Sector Imprinting: Exploring Its Impacts on Managers’ Perceived Formalized Personnel Rules, Perceived Red Tape, and Current Job Tenure. The American Review of Public Administration, 42(3), 320-340.Collins, B., & Payne, A. (1991). Internal Marketing: A New Perspective for HRM. European Management Journal, 9(3), 261-270.De Graaf, G., & van Der Wal, Z. (2008). On Value Differences Experienced by Sector Switchers. Administration & Society, 40(1), 79-103.DeArmond, S., & Crawford, E. C. (2011). Organization Personality Perceptions and Attraction: The Role of Social Identity Consciousness. International Journal of Selection and Assessment, 19(4), 405-414.Delery, J. E., & Doty, D. H. (1996). Modes of Theorizing in Strategic Human Resource Management: Tests of Universalistic, Contingency, and Configurational Performance Predictions. Academy of Management Journal, 39(4), 802-835.DeSantis, V. S., & Durst, S. L. (1996). Comparing Job Satisfaction among Public and Private Sector Employees. The American Review of Public Administration, 26(3), 327-343.Elzbieta, S. S. (2005). Predictors of Organizational Commitment among Staff in Assisted Living. Academic Research Library, 45(2), 196.Fleming, R., Baum, A., & Singer, J. E. (1984). Toward an Integrative Approach to the Study of Stress. Journal of Personality and Social Psychology, 46(4), 939-949.Frederiksen, A., & Hansen, J. R. (2014). The Increased Importance of Sector Switching: A Study of Trends Over a 27-Year Period. Administration & Society, 49 (7), 1015-1042.French Jr, J. R., & Kahn, R. L. (1962). A Programmatic Approach to Studying the Industrial Environment and Mental Health 1. Journal of Social Issues, 18(3), 1-47.Gellis, Z. D., Kim, J., & Hwang, S. C. (2004). New York State Case Manager Survey: Urban and Rural Differences in Job Activities, Job Stress, and Job Satisfaction. The Journal of Behavioral Health Services & Research, 31(4), 430-440.Grönroos, C. (1981). Internal Marketing an Integral Part of Marketing Theory. Marketing of Services, 236, 238.Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1995). Multivariate Data Analysis. NJ: Prentice-Hall.Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (7th Ed.). London: Pearson Education.Hellriegel, D., Slocum, J. W., & Woodman, R. W. (1992). Organizational Behavior (4th Ed.). New York: West Publishing Company.Hoppock, R. (1935). Job Satisfaction. New York: Harper and Brothers.Jamal, M. (1990). Relationship of Job Stress and Type-A Behavior to Employees` Job Satisfaction, Organizational Commitment, Psychosomatic Health Problems, and Turnover Motivation. Human Relations, 43(8), 727-738.Judge, T. A. (1997). The Dispositional Causes of Job Satisfaction: A Core Evaluations Approach. Research in Organizational Behavior, 19, 151-188.Kalleberg, A. L. (1977). Work Values and Job Rewards: A Theory of Job Satisfaction. American Sociological Review, 124-143.King, Z., Burke, S., & Pemberton, J. (2005). The ‘Bounded’ Career: An Empirical Study of Human Capital, Career Mobility and Employment Outcomes in a Mediated Labour Market. Human Relations, 58(8), 981-1007.Krøtel, S. M. L. (2015). Who Gets Promoted? The Impact of Former Work Experience on Internal Promotion in Public Sector Companies. Danish Journal of Management & Business ,4, 45-62.Lazarus, R. S., & Folkman, S. (1984). Coping and Adaptation. The Handbook of Behavioral Medicine. New York: Guilford.Lewis, G. B., & Frank, S. A. (2002). Who Wants to Work for the Government? . Public Administration Review, 62(4), 395-404.Lievens, F., & Highhouse, S. (2003). The Relation of Instrumental and Symbolic Attributes to a Company’s Attractiveness as an Employer. Personnel Psychology, 56(1), 75-102.Lievens, F., Van Hoye, G., & Schreurs, B. (2005). Examining the Relationship between Employer Knowledge Dimensions and Organizational Attractiveness: An Application in a Military Context. Journal of Occupational and Organizational Psychology, 78(4), 553-572.Light, P. C. (2001). The New Public Service. Brookings Institution Press.Locke, E. A. (1976). The Nature and Causes of Job Satisfaction. Handbook of Industrial and Organizational Psychology.Louis, M. R. (1980). Surprise and Sense Making: What Newcomers Experience in Entering Unfamiliar Organizational Settings. Administrative Science Quarterly, 226-251.Martin, T. N., & Schermerhorn Jr, J. R. (1983). Work and Nonwork Influences on Health: A Research Agenda Using Inability to Leave as a Critical Variable. Academy of Management Review, 8(4), 650-659.Nunnally, J. C. (1967). Psychometric Theory (1st Ed.). New York: McGraw-Hill.Paine, F. T., Carroll Jr, S. J., & Leete, B. A. (1966). Need Satisfactions of Managerial Level Personnel in a Government Agency. Journal of Applied Psychology, 50(3), 247.Parasuraman, S., & Alutto, J. A. (1984). Sources and Outcomes of Stress in Organizational Settings: Toward the Development of a Structural Model. Academy of Management Journal, 27(2), 330-350.Parker, D. F., & DeCotiis, T. A. (1983). Organizational Determinants of Job Stress. Organizational Behavior and Human Performance, 32(2), 160-177.Pendakur, R., Mata, F., Lee, S., & Dole, N. (2000). Job Mobility and Promotion in the Federal Public Service. Canadian Heritage and the Public Service Commission of Canada, 18.Perry, J. L. (1996). Measuring Public Service Motivation: An Assessment of Construct Reliability and Validity. Journal of Public Administration Research and Theory, 6(1), 5-22.Perry, J. L., & Rainey, H. G. (1988). The Public-Private Distinction in Organization Theory: A Critique and Research Strategy. Academy of Management Review, 13(2), 182-201.Rainey, H. G. (1989). Public Management: Recent Research on the Political Context and Managerial Roles, Structures, and Behaviors. Journal of Management, 15(2), 229-250.Rainey, H. G., & Bozeman, B. (2000). Comparing Public and Private Organizations: Empirical Research and the Power of the A Priori. Journal of Public Administration Research and Theory, 10(2), 447-470.Rainey, H. G., Pandey, S., & Bozeman, B. (1995). Research Note: Public and Private Managers` Perceptions of Red Tape. Public Administration Review, 567-574.Robbins, S. P. (2003). Organizational Behavior (10th Ed.). Pearson Education International, Inc.Schneider, B. (1987). The People Make the Place. Personnel Psychology, 40(3), 437-453.Seashore, S. E., & Taber, T. D. (1975). Job Satisfaction Indicators and Their Correlates. American Behavioral Scientist, 18(3), 333-368.Smith, M. J., Cohen, B. G., Stammerjohn Jr, L. W., & Happ, A. (1981). An Investigation of Health Complaints and Job Stress in Video Display Operations. Human Factors, 23(4), 387-400.Smith, P. C., Kendall, L. M., & Hulin, C. (1969). The Measurement of Satisfaction in Work and Behavior. Chicago: Raud McNally.Steel, B. S., & Warner, R. L. (1990). Job Satisfaction among Early Labor Force Participants: Unexpected Outcomes in Public and Private Sector Comparisons. Review of Public Personnel Administration, 10(3), 4-22.Stewart, D. W., & Kamins, M. A. (1993). Secondary Research: Information Sources and Methods (2nd Ed.). CA: Sage.Su, X. H., & Bozeman, B (2009). Dynamics of Sector Switching: Hazard Models Predicting Changes from Private Sector Jobs to Public and Nonprofit Sector Jobs. Public Administration Review, 69(6), 1106-1114.Sutherland, V., & Cooper, C. (2000). Strategic Stress Management: An Organizational Approach. Macmillan Press: Basingstoke.Turban, D. B., & Keon, T. L. (1993). Organizational Attractiveness: An Interactionist Perspective. Journal of Applied Psychology, 78(2), 184-193.Van Hoye, G., & Saks, A. M. (2011). The Instrumental-Symbolic Framework: Organisational Image and Attractiveness of Potential Applicants and Their Companions at a Job Fair. Applied Psychology: An International Review, 60(2), 311-335.Van Maanen, J., & Schein, E. H. (1979). Toward a Theory of Organizational Socialization. Research in Organizational Behavior.Weiss, D. J., Dawis, R. V., & England, G. W. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minnesota Studies in Vocational Rehabilitation.West, M., & Rushton, R. (1989). Mismatches in the Work‐Role Transitions. Journal of Occupational Psychology, 62(4), 271-286.Winter, R., & Sarros, J. (2002). The Academic Work Environment in Australian Universities: A Motivating Place to Work? . Higher Education Research & Development, 21(3), 241-258. 描述 碩士
國立政治大學
公共行政學系
105256014資料來源 http://thesis.lib.nccu.edu.tw/record/#G0105256014 資料類型 thesis dc.contributor.advisor 董祥開 zh_TW dc.contributor.advisor Dong, Hsiang-Kai en_US dc.contributor.author (Authors) 林嚴凡 zh_TW dc.contributor.author (Authors) Lin, Yen-Fan en_US dc.creator (作者) 林嚴凡 zh_TW dc.creator (作者) Lin, Yen-Fan en_US dc.date (日期) 2019 en_US dc.date.accessioned 1-Jul-2019 11:02:23 (UTC+8) - dc.date.available 1-Jul-2019 11:02:23 (UTC+8) - dc.date.issued (上傳時間) 1-Jul-2019 11:02:23 (UTC+8) - dc.identifier (Other Identifiers) G0105256014 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/124210 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 公共行政學系 zh_TW dc.description (描述) 105256014 zh_TW dc.description.abstract (摘要) 人力於部門間轉換的現象,於當今就業市場上已是非常地普遍。近年來,有些國外研究發現,員工的部門轉換經驗確實會影響其工作態度,以及影響其對於工作各方面的認知。故本研究主要目的在於,探討我國公務人員的「公私部門轉換經驗」對其「工作滿意度」的影響,並以其對「公私部門認知」作為中介變項,來瞭解我國公務人員中的部門轉換者與非部門轉換者是否因為對於公私部門工作各方面的認知有所不同,進而影響其工作滿意度。本研究使用的研究方法為次級資料分析法,資料來源為考試院的「從循證人力資源管理建構激勵導向的公共服務:公務人員職涯發展模式初探與規劃」 研究,此研究之調查以我國現職公務人員為研究對象,可用於分析之樣本數共計3326份。研究結果發現,我國公務人員的公私部門轉換經驗會顯著地負向影響其工作滿意度,並且在公私部門轉換經驗影響工作滿意度的過程中,公私部門認知具有中介效果。本研究最後依據上述研究結果進行討論並提出相關建議。 zh_TW dc.description.abstract (摘要) In the current employment market, sector switching is a commonly seen phenomenon. Recently, some foreign studies have shown that employee’s sector switching experience has significant impacts on their work attitude and their perception on various aspects of work. Therefore, this study aims to explore the impacts of Taiwanese civil servants’ “public-private sector switching experience” on their “job satisfaction” and use their “public-private sector perception” as a mediator. In other words, this study wants to understand whether the sector switchers and non-switchers have different perceptions on various aspects of public and private sector work and examine its impacts on job satisfaction.This research uses secondary data for analyses. The source of the data comes from the “Constructing The Incentive-Oriented Public Services under the Evidence-Based Human Resource Management Concepts.” This research was supported by the Examination Yuan. The total number of samples of the survey was 3,326 and they were all current Taiwanese civil servants. Primarily, this study found that the Taiwanese civil servants’ public-private sector switching experience has negative impact on job satisfaction, and the public-private sector perception serves as a mediator for the relationship between sector switching experience and job satisfaction. Policy and managerial implications are discussed in this paper accordingly. en_US dc.description.tableofcontents 第一章 緒論 1第一節 研究背景與研究動機 1第二節 研究目的與研究問題 4第三節 研究流程 5第二章 文獻探討 7第一節 公私部門轉換經驗 7第二節 公私部門認知 12第三節 工作滿意度 16第三章 研究方法與設計 21第一節 研究方法 21第二節 資料來源與使用 23第三節 研究架構與研究假設 26第四節 研究變項操作化與測量方法 28第五節 資料處理與分析方法 31第四章 資料分析結果 35第一節 敘述統計分析 35第二節 信、效度分析 41第三節 各變項間之關聯性 43第四節 多元階層迴歸分析 55第五章 結論與建議 67第一節 研究結果與發現 67第二節 研究貢獻與建議 76第三節 研究限制與後續研究建議 80參考文獻 83中文文獻 83英文文獻 85附錄 93附錄一 抽樣架構表 93附錄二 原始問卷題項與編碼表 94 zh_TW dc.format.extent 2102353 bytes - dc.format.mimetype application/pdf - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0105256014 en_US dc.subject (關鍵詞) 公私部門轉換經驗 zh_TW dc.subject (關鍵詞) 公私部門認知 zh_TW dc.subject (關鍵詞) 工作滿意度 zh_TW dc.subject (關鍵詞) 工作環境 zh_TW dc.subject (關鍵詞) 工作吸引力 zh_TW dc.subject (關鍵詞) Public-private sector switching experience en_US dc.subject (關鍵詞) Public-private sector perception en_US dc.subject (關鍵詞) Job satisfaction en_US dc.subject (關鍵詞) Work environment en_US dc.subject (關鍵詞) Job attractiveness en_US dc.title (題名) 公私部門轉換經驗對工作滿意度之影響-以公私部門認知為中介變項 zh_TW dc.title (題名) The Impacts of Public-Private Sector Switching Experience on Job Satisfaction: Using Perception on Public-Private Sector Differences as the Mediator en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 中文文獻朱柔若(2000)。社會研究方法:質化與量化取向。台北:揚智。余鑑、于俊傑、廖珮妏(2008)。連鎖餐飲業員工人格特質,工作特性,工作滿意度之研究-以美式星期五餐廳為例。臺北科技大學學報,41(2),83-110。吳宗憲(2014)。聞聲救苦或濫用靈性?職場靈性影響組織行為之實證研究-以文官靈性為中介變項。公共行政學報,(47),73-107。吳明隆、涂金堂(2014)。SPSS與統計應用分析。台北:五南圖書出版股份有限公司。杜秉叡、黃鈺涵(2014)。人格會調節工作壓力與工作滿意度之關係嗎?。多國籍企業管理評論,8(2),123-149。周嘉彥、莊惠君(2015)。國中音樂教師人格特質、角色壓力與工作滿意度之研究。藝術教育研究,(29),1-42。邱皓政(2005)。量化研究法(二):統計原理與分析技術。台北:雙葉。胡龍騰、黃瑋瑩、潘中道(2000)。研究方法:步驟化學習指南。台北:學富文化。曹劍秋(2003)。地方政府機關資訊人員工作壓力、工作滿足及離職傾向之研究-以台灣省各縣市政府為例。國立東華大學公共行政研究所碩士學位論文,未出版,花蓮。莊文忠、張順全(2013)。公共行政領域碩士論文主題與方法的研究趨勢-多層次分析觀點。公共行政學報,(45),75-107。許順旺、吳慧瑛(2009)。工作環境知覺、工作滿意度與服務品質之關係-以大台北地區宴會廳工讀生爲例。餐旅暨家政學刊,6(1),33-57。陳怡靜、錢國倫(2015)。從功能與象徵性架構探討雇主形象對組織人才吸引力的影響。中山管理評論,23(4),1125-1154。陳俊義(2005)。工作環境知覺、工作動機、工作滿意與工作狂傾向關聯性之研究。國防管理管院資源管理研究所碩士學位論文,未出版,台北。陳敦源、李仲彬、張鎧如(2013)。公部門陞遷制度之實證研究:以正義觀點為核心的檢視。考試院委託研究計畫報告,未出版。陳龍、徐敏耕、徐宗福(2013)。醫療資訊人員工作投入、工作壓力及工作滿意度之探討。醫務管理期刊,14(2),107-127。陸洛(1997)。工作壓力之歷程:理論與研究的對話。中華心理衛生學刊,10, 19-51。陸洛、林惠彥、楊士倫(2015)。經濟誘因之外-雇主品牌吸引力與員工工作後果之關聯。商略學報,7(2),113-128。辜美安、呂明錡、蔡宗益、賴金英(2014)。醫療人員如何應用次級資料分析。台灣醫學,18(4),471-479。黃茂容(1989)。 環境心理學研究:遊客對自然環境產生的情緖體驗。新北:淑馨出版社。楊馨華(2010)。生涯轉換之探討。諮商與輔導,290,37-41。董旭英、黃儀娟(譯)(2000)。次級資料研究方法(David W. Stewart、Michael A. Kamins原著)。台北:弘智文化。劉祥得、翁興利(2007)。當前我國公務人員工作滿意度、工作屬性、工作系絡之因果分析。公共行政學報,(22),71-110。蔡玉慧(1995)。高雄市國小學生學校環境知覺與學生行為之相關研究。國立高雄師範大學教育研究所碩士學位論文,未出版,高雄。英文文獻Ajzen, I., & Fishbein, M. (2000). Attitudes and the Attitude-Behavior Relation: Reasoned and Automatic Processes. European Review of Social Psychology, 11(1), 1-33.Ambler, T., & Barrow, S. (1996). The Employer Brand. Journal of Brand Management, 4(3), 185-206.Baldwin, J. N., & Farley, Q. A. (2001). Comparing the Public and Private Sectors in the United States. Printed in the United States of America, 119.Baron, R. M., & Kenny, D. A. (1986). The Moderator–Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations. Journal of Personality and Social Psychology, 51(6), 1173.Beehr, T. A., & Newman, J. E. (1978). Job Stress, Employee Health, and Organizational Effectiveness: A Facet Analysis, Model, and Literature Review 1. Personnel Psychology, 31(4), 665-699.Belassi, W., & Tukel, O. I. (1996). A New Framework for Determining Critical Success/Failure Factors in Projects. International Journal of Project Management, 14(3), 141-151.Blau, G. (1981). An Empirical Investigation of Job Stress, Social Support, Service Length, and Job Strain. Organizational Behavior and Human Performance, 27(2), 279-302.Blegen, M. A. (1993). Nurses` Job Satisfaction: A Meta-Analysis of Related Variables. Nursing Research, 42(1), 36-41.Boardman, C., Bozeman, B., & Ponomariov, B. (2010). Private Sector Imprinting: An Examination of the Impacts of Private Sector Job Experience on Public Managers’ Work Attitudes. Public Administration Review, 70 (1), 50-59.Bozeman, B., & Ponomariov, B. (2009). Sector Switching from a Business to a Government Job: Fast-Track Career or Fast Track to Nowhere? Public Administration Review, 69 (1), 77-91.Cable, D. M., & Turban, D. B. (2001). Establishing the Dimensions, Sources and Value of Job Seekers’ Employer Knowledge during Recruitment. Research in Personnel and Human Resources Management, 20(1), 115-163.Chapman, D. S., Uggerslev, K. L., Carroll, S. A., Piasentin, K. A., & Jones, D. A. (2005). Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes. Journal of Applied Psychology, 90(5), 928-944.Chen, C. A. (2012). Sector Imprinting: Exploring Its Impacts on Managers’ Perceived Formalized Personnel Rules, Perceived Red Tape, and Current Job Tenure. The American Review of Public Administration, 42(3), 320-340.Collins, B., & Payne, A. (1991). Internal Marketing: A New Perspective for HRM. European Management Journal, 9(3), 261-270.De Graaf, G., & van Der Wal, Z. (2008). On Value Differences Experienced by Sector Switchers. Administration & Society, 40(1), 79-103.DeArmond, S., & Crawford, E. C. (2011). Organization Personality Perceptions and Attraction: The Role of Social Identity Consciousness. International Journal of Selection and Assessment, 19(4), 405-414.Delery, J. E., & Doty, D. H. (1996). Modes of Theorizing in Strategic Human Resource Management: Tests of Universalistic, Contingency, and Configurational Performance Predictions. Academy of Management Journal, 39(4), 802-835.DeSantis, V. S., & Durst, S. L. (1996). Comparing Job Satisfaction among Public and Private Sector Employees. The American Review of Public Administration, 26(3), 327-343.Elzbieta, S. S. (2005). Predictors of Organizational Commitment among Staff in Assisted Living. Academic Research Library, 45(2), 196.Fleming, R., Baum, A., & Singer, J. E. (1984). Toward an Integrative Approach to the Study of Stress. Journal of Personality and Social Psychology, 46(4), 939-949.Frederiksen, A., & Hansen, J. R. (2014). The Increased Importance of Sector Switching: A Study of Trends Over a 27-Year Period. Administration & Society, 49 (7), 1015-1042.French Jr, J. R., & Kahn, R. L. (1962). A Programmatic Approach to Studying the Industrial Environment and Mental Health 1. Journal of Social Issues, 18(3), 1-47.Gellis, Z. D., Kim, J., & Hwang, S. C. (2004). New York State Case Manager Survey: Urban and Rural Differences in Job Activities, Job Stress, and Job Satisfaction. The Journal of Behavioral Health Services & Research, 31(4), 430-440.Grönroos, C. (1981). Internal Marketing an Integral Part of Marketing Theory. Marketing of Services, 236, 238.Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1995). Multivariate Data Analysis. NJ: Prentice-Hall.Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (7th Ed.). London: Pearson Education.Hellriegel, D., Slocum, J. W., & Woodman, R. W. (1992). Organizational Behavior (4th Ed.). New York: West Publishing Company.Hoppock, R. (1935). Job Satisfaction. New York: Harper and Brothers.Jamal, M. (1990). Relationship of Job Stress and Type-A Behavior to Employees` Job Satisfaction, Organizational Commitment, Psychosomatic Health Problems, and Turnover Motivation. Human Relations, 43(8), 727-738.Judge, T. A. (1997). The Dispositional Causes of Job Satisfaction: A Core Evaluations Approach. Research in Organizational Behavior, 19, 151-188.Kalleberg, A. L. (1977). Work Values and Job Rewards: A Theory of Job Satisfaction. American Sociological Review, 124-143.King, Z., Burke, S., & Pemberton, J. (2005). The ‘Bounded’ Career: An Empirical Study of Human Capital, Career Mobility and Employment Outcomes in a Mediated Labour Market. Human Relations, 58(8), 981-1007.Krøtel, S. M. L. (2015). Who Gets Promoted? The Impact of Former Work Experience on Internal Promotion in Public Sector Companies. Danish Journal of Management & Business ,4, 45-62.Lazarus, R. S., & Folkman, S. (1984). Coping and Adaptation. The Handbook of Behavioral Medicine. New York: Guilford.Lewis, G. B., & Frank, S. A. (2002). Who Wants to Work for the Government? . Public Administration Review, 62(4), 395-404.Lievens, F., & Highhouse, S. (2003). The Relation of Instrumental and Symbolic Attributes to a Company’s Attractiveness as an Employer. Personnel Psychology, 56(1), 75-102.Lievens, F., Van Hoye, G., & Schreurs, B. (2005). Examining the Relationship between Employer Knowledge Dimensions and Organizational Attractiveness: An Application in a Military Context. Journal of Occupational and Organizational Psychology, 78(4), 553-572.Light, P. C. (2001). The New Public Service. Brookings Institution Press.Locke, E. A. (1976). The Nature and Causes of Job Satisfaction. Handbook of Industrial and Organizational Psychology.Louis, M. R. (1980). Surprise and Sense Making: What Newcomers Experience in Entering Unfamiliar Organizational Settings. Administrative Science Quarterly, 226-251.Martin, T. N., & Schermerhorn Jr, J. R. (1983). Work and Nonwork Influences on Health: A Research Agenda Using Inability to Leave as a Critical Variable. Academy of Management Review, 8(4), 650-659.Nunnally, J. C. (1967). Psychometric Theory (1st Ed.). New York: McGraw-Hill.Paine, F. T., Carroll Jr, S. J., & Leete, B. A. (1966). Need Satisfactions of Managerial Level Personnel in a Government Agency. Journal of Applied Psychology, 50(3), 247.Parasuraman, S., & Alutto, J. A. (1984). Sources and Outcomes of Stress in Organizational Settings: Toward the Development of a Structural Model. Academy of Management Journal, 27(2), 330-350.Parker, D. F., & DeCotiis, T. A. (1983). Organizational Determinants of Job Stress. Organizational Behavior and Human Performance, 32(2), 160-177.Pendakur, R., Mata, F., Lee, S., & Dole, N. (2000). Job Mobility and Promotion in the Federal Public Service. Canadian Heritage and the Public Service Commission of Canada, 18.Perry, J. L. (1996). Measuring Public Service Motivation: An Assessment of Construct Reliability and Validity. Journal of Public Administration Research and Theory, 6(1), 5-22.Perry, J. L., & Rainey, H. G. (1988). The Public-Private Distinction in Organization Theory: A Critique and Research Strategy. Academy of Management Review, 13(2), 182-201.Rainey, H. G. (1989). Public Management: Recent Research on the Political Context and Managerial Roles, Structures, and Behaviors. Journal of Management, 15(2), 229-250.Rainey, H. G., & Bozeman, B. (2000). Comparing Public and Private Organizations: Empirical Research and the Power of the A Priori. Journal of Public Administration Research and Theory, 10(2), 447-470.Rainey, H. G., Pandey, S., & Bozeman, B. (1995). Research Note: Public and Private Managers` Perceptions of Red Tape. Public Administration Review, 567-574.Robbins, S. P. (2003). Organizational Behavior (10th Ed.). Pearson Education International, Inc.Schneider, B. (1987). The People Make the Place. Personnel Psychology, 40(3), 437-453.Seashore, S. E., & Taber, T. D. (1975). Job Satisfaction Indicators and Their Correlates. American Behavioral Scientist, 18(3), 333-368.Smith, M. J., Cohen, B. G., Stammerjohn Jr, L. W., & Happ, A. (1981). An Investigation of Health Complaints and Job Stress in Video Display Operations. Human Factors, 23(4), 387-400.Smith, P. C., Kendall, L. M., & Hulin, C. (1969). The Measurement of Satisfaction in Work and Behavior. Chicago: Raud McNally.Steel, B. S., & Warner, R. L. (1990). Job Satisfaction among Early Labor Force Participants: Unexpected Outcomes in Public and Private Sector Comparisons. Review of Public Personnel Administration, 10(3), 4-22.Stewart, D. W., & Kamins, M. A. (1993). Secondary Research: Information Sources and Methods (2nd Ed.). CA: Sage.Su, X. H., & Bozeman, B (2009). Dynamics of Sector Switching: Hazard Models Predicting Changes from Private Sector Jobs to Public and Nonprofit Sector Jobs. Public Administration Review, 69(6), 1106-1114.Sutherland, V., & Cooper, C. (2000). Strategic Stress Management: An Organizational Approach. Macmillan Press: Basingstoke.Turban, D. B., & Keon, T. L. (1993). Organizational Attractiveness: An Interactionist Perspective. Journal of Applied Psychology, 78(2), 184-193.Van Hoye, G., & Saks, A. M. (2011). The Instrumental-Symbolic Framework: Organisational Image and Attractiveness of Potential Applicants and Their Companions at a Job Fair. Applied Psychology: An International Review, 60(2), 311-335.Van Maanen, J., & Schein, E. H. (1979). Toward a Theory of Organizational Socialization. Research in Organizational Behavior.Weiss, D. J., Dawis, R. V., & England, G. W. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minnesota Studies in Vocational Rehabilitation.West, M., & Rushton, R. (1989). Mismatches in the Work‐Role Transitions. Journal of Occupational Psychology, 62(4), 271-286.Winter, R., & Sarros, J. (2002). The Academic Work Environment in Australian Universities: A Motivating Place to Work? . Higher Education Research & Development, 21(3), 241-258. zh_TW dc.identifier.doi (DOI) 10.6814/THE.NCCU.PA.010.2019.F09 en_US