| dc.contributor.advisor | 吳文傑 | zh_TW |
| dc.contributor.advisor | Wu, Jack | en_US |
| dc.contributor.author (Authors) | 林立平 | zh_TW |
| dc.contributor.author (Authors) | Fiona Lin | en_US |
| dc.creator (作者) | 林立平 | zh_TW |
| dc.creator (作者) | Lin, Fiona | en_US |
| dc.date (日期) | 2020 | en_US |
| dc.date.accessioned | 5-Feb-2020 17:45:17 (UTC+8) | - |
| dc.date.available | 5-Feb-2020 17:45:17 (UTC+8) | - |
| dc.date.issued (上傳時間) | 5-Feb-2020 17:45:17 (UTC+8) | - |
| dc.identifier (Other Identifiers) | G0103933020 | en_US |
| dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/128594 | - |
| dc.description (描述) | 碩士 | zh_TW |
| dc.description (描述) | 國立政治大學 | zh_TW |
| dc.description (描述) | 國際經營管理英語碩士學位學程(IMBA) | zh_TW |
| dc.description (描述) | 103933020 | zh_TW |
| dc.description.abstract (摘要) | In today’s world, digital transformation is not optional for most of the businesses around the globe. With increased competition, globalization and new technologies, businesses may lose its market in the battle of digital transformation if it has not yet considered how to increase operational efficiency, enhance client’s experience and adjust business models by integrating digital technologies.Being the business trusted advisor, professional service industry cannot escape from the wave of digital transformation. This thesis is aimed to explore the current stage and impact of digital transformation in the professional service industry, especially in audit and accounting segments. In audit and accounting segments, we will be focusing on the digital transformation in Big Four accounting firms to understand the impact to its service offerings and the people involved. Lastly, there is a case study about a project of robotic automation process in the tax team I worked for in one of the Big Four accounting firms in Taiwan. We aim to give a real case to share the benefits and challenges brought by digital transformation. | en_US |
| dc.description.tableofcontents | 1. Introduction 11.1. Definition: Digitization, Digitalization and Digital Transformation 22. Digital Transformation in Professional Service Industry 42.1. Introduction of Professional Service Industry 42.2. Impact of Technology by Industry Segment 82.3. Technologies Transforming Professional Service Industry 102.4. Changing Economics of Professional Service Industry 122.5. Future Trend in Digital Transformation of Professional Service Industry 153. Digital Transformation in Accounting Industry 173.1. Big Four Accounting Firms 173.2. Big Four: Digital Offering and People Strategy 193.2.1 Deloitte 193.2.2 PwC 233.2.3 EY 283.2.4 KPMG 324. Case Study: Increasing Efficiency and Accuracy through Robotic Process Automation (RPA) 384.1 Background of the RPA initiative 384.2 Project Goals 394.3 Impact on Process 394.4 Results of RPA 434.5 Lesson Learned 455. Conclusion 47Reference 49 | zh_TW |
| dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0103933020 | en_US |
| dc.subject (關鍵詞) | 數位轉型 | zh_TW |
| dc.subject (關鍵詞) | 專業服務產業 | zh_TW |
| dc.subject (關鍵詞) | 四大 | zh_TW |
| dc.subject (關鍵詞) | Digital transformation | en_US |
| dc.subject (關鍵詞) | Professional service industry | en_US |
| dc.subject (關鍵詞) | Big four | en_US |
| dc.title (題名) | 數位轉型對會計產業之影響 – 以四大會計師事務所為例 | zh_TW |
| dc.title (題名) | A study of digital transformation in accounting industry – take an example of the big four accounting firms | en_US |
| dc.type (資料類型) | thesis | en_US |
| dc.relation.reference (參考文獻) | 1. 歐宜佩、陳信宏 (2018, July).近期數位轉型發展趨勢之觀察.經濟前瞻第178期.中華經濟研究院2. 中華民國行政院主計處,國際勞動統計, 20183. US Bureau of Labor Statistics, Employment Projections, 20154. UK Office for National Statistics, 170 Year of Industrial Change across England and Wales, 20115. World Economic Forum, Digital Transformation Initiative Professional Service Industry, 2017 January6. PwC, Will robots really steal our jobs?, 2018 February7. Upwork, Future Workforce Report, 20188. https://www2.deloitte.com/global/en/pages/about-deloitte/articles/global-revenue-announcement.html9. https://www.ey.com/en_gl/news/2019/09/ey-reports-record-global-revenues-of-us-36-4b-in-201910. https://www.pwc.com/gx/en/about/global-annual-review-2019/revenues.html11. https://home.kpmg/xx/en/home/media/press-releases/2019/12/kpmg-announces-strong-fy19-global-revenue-growth.html12. https://www2.deloitte.com/us/en/pages/audit/articles/smarter-audits.html13. https://www2.deloitte.com/us/en/pages/strategy/solutions/innovation-doblin-consulting-services.html14. https://www.sensingbridge.ai/15. https://www2.deloitte.com/us/en/pages/strategy/solutions/deloitte-singularity-university-xprize-ipp-innovation-partnership-program.html16. https://www2.deloitte.com/us/en/pages/deloitte-analytics/solutions/deloitte-insightstudio.html17. https://www2.deloitte.com/global/en/pages/technology/topics/internet-of-things.html18. https://www.pwc.com/gx/en/about/global-annual-review-2019.html19. http://halo.pwc.com/20. https://www.pwc.com/gx/en/about/stories-from-across-the-world/harnessing-the-power-of-ai-to-transform-the-detection-of-fraud-and-error.html21. https://www.pwc.com/gx/en/about/stories-from-across-the-world/harnessing-ai-to-pioneer-new-approaches-to-the-audit.html22. https://www.pwc.com/us/en/about-us/new-ventures/tax-verse.html23. Nigel Fenwick, The Forrester WaveTM: Global Digital Business Transformation Accelerators, Q12019, 2019 March24. https://www.ey.com/en_gl/global-review/201925. https://www.ey.com/en_gl/blockchain/blockchain-platforms26. https://www.ey.com/en_gl/alliances/how-ai-is-reshaping-the-document-review-and-processing-landscape27. https://www.ey.com/en_gl/wavespace28. https://home.kpmg/xx/en/home/insights/2018/07/the-platforms-we-have-developed.html | zh_TW |
| dc.identifier.doi (DOI) | 10.6814/NCCU202000038 | en_US |
