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題名 台灣中小型企業溝通效益分析
Benefit of Corporate Communication for SMEs in Taiwan
作者 林雅蔚
Lin, Belle
貢獻者 尚孝純
Shang, Shari
林雅蔚
Lin, Belle
關鍵詞 中小企業
溝通
優點
學科
SMEs
communication
advantages
discipline
日期 2020
上傳時間 1-Jul-2020 13:46:28 (UTC+8)
摘要 Small and Medium Enterprises (SMEs) make up the vast majority of businesses in most countries. Corporate communication is one of the functions that has not been well examined in small and medium enterprises. In order to gain a deeper understanding of corporate communication in small and medium enterprises this study reviewed literature of corporate communication and analyzed corporate communication operations in selected cases. The objective is to learn the advantages, challenges, and actual practice of corporate communication in small and medium enterprises in Taiwan.\nBased on cross-case analysis, the study results show that the advantages of corporate communication are enhanced branding, increased customer base, positive society acceptance, and improved recruitment. It is important to note that corporate communication is a management discipline rather than technical proficiency. In real practice, corporate communication tends to be neglected in daily operations due to difficulties in measuring the return on investment.
參考文獻 Beger, R. (2018). Present-Day Corporate Communication: A Practice-Oriented, State-of-the-Art Guide.\nBelasen, A. T. (2007). The Theory and Practice of Corporate Communication: A Competing Values Perspective.\nBrand Story. (2020). Retrieved from DR.WU: https://en.drwu.com/website_content.php?sn=84\nCornelissen, J. (2014). Corporate Communication: A Guide to Theory and Practice. SAGE.\nCostco Today. (2020). Retrieved from Facebook: https://www.facebook.com/costcotoday/photos/a.138906942841098/2790977000967399/?type=3&theater\nCouncil for Economic Planning and Development, E. Y. (2013). Retrieved from https://ws.ndc.gov.tw/Download.ashx?u=LzAwMS9hZG1pbmlzdHJhdG9yLzEwL3JlbGZpbGUvNjIwOS8yMDU3OS8wMDE5ODIyXzEucGRm&n=MjAxM%2BWPsOeBo%2Be2k%2Ba%2Fn%2BeZvOWxleatt%2Beoi%2BiIh%2BetlueVpS5wZGY%3D&icon=..pdf\nDolphin, R. R. (1999). The Fundamentals of Corporate Communication.\nEvaluation of the SME definition. (2014). Retrieved from European Commission: https://ec.europa.eu/growth/smes/business-friendly-environment/sme-definition_en\nExact Commerce Group. (2020). Retrieved from https://www.exactusa.com/about\nPodnar, K. (2014). Corporate Communication: A Marketing Viewpoint.\nRossella Gambetti, Stephen Quigley. (2012). Managing Corporate Communication: A Cross-Cultural Approach.\nS, S. (2018, 11 20). Difference Between Wholesale and Retail. Retrieved from Key Differences: https://keydifferences.com/difference-between-wholesale-and-retail.html\nSmall and Medium Enterprise Administration, M. o. (2018). White Paper. Retrieved from Small and Medium Enterprise Administration, Ministry of Economics Affairs: https://book.moeasmea.gov.tw/book/doc_detail.jsp?pub_SerialNo=2018A01334&click=2018A01334\nStandards for Identifying Small and Medium-sized Enterprises. (2015). Retrieved from Laws & Regulations Database of The Republic of China: https://www.moeasmea.gov.tw/article-en-2472-194\nTaroko National Park Headquarters. (2020). Retrieved from https://www.taroko.gov.tw/en/AboutThePark/WhereIsTaiwan\nThe Honest Company. (2020). Retrieved from https://www.honest.com/about-us/our-story.html\nTysonbio. (2020). Retrieved from http://www.tysonbio.com/corporate.php\n國一歷史下第三次題庫. (2016). Retrieved from Yamol: https://yamol.tw/item-%E9%87%8D%E6%96%B0%E8%BC%89%E5%9C%96%E2%80%BB%E5%8D%81%E5%A4%A7%E5%BB%BA%E8%A8%AD%E6%98%AF%E6%94%BF%E5%BA%9C%E6%96%BC%E6%B0%91%E5%9C%8B+63+%E8%87%B3+68+%E5%B9%B4%E6%9C%9F%E9%96%93%E5%AE%8C%E6%88%90%E7%9A%84%E9%87%8D%E5%A4%A7%E5%B7%A5
描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
106933005
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0106933005
資料類型 thesis
dc.contributor.advisor 尚孝純zh_TW
dc.contributor.advisor Shang, Sharien_US
dc.contributor.author (Authors) 林雅蔚zh_TW
dc.contributor.author (Authors) Lin, Belleen_US
dc.creator (作者) 林雅蔚zh_TW
dc.creator (作者) Lin, Belleen_US
dc.date (日期) 2020en_US
dc.date.accessioned 1-Jul-2020 13:46:28 (UTC+8)-
dc.date.available 1-Jul-2020 13:46:28 (UTC+8)-
dc.date.issued (上傳時間) 1-Jul-2020 13:46:28 (UTC+8)-
dc.identifier (Other Identifiers) G0106933005en_US
dc.identifier.uri (URI) https://ah.lib.nccu.edu.tw/item?item_id=149507-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理英語碩士學位學程(IMBA)zh_TW
dc.description (描述) 106933005zh_TW
dc.description.abstract (摘要) Small and Medium Enterprises (SMEs) make up the vast majority of businesses in most countries. Corporate communication is one of the functions that has not been well examined in small and medium enterprises. In order to gain a deeper understanding of corporate communication in small and medium enterprises this study reviewed literature of corporate communication and analyzed corporate communication operations in selected cases. The objective is to learn the advantages, challenges, and actual practice of corporate communication in small and medium enterprises in Taiwan.\nBased on cross-case analysis, the study results show that the advantages of corporate communication are enhanced branding, increased customer base, positive society acceptance, and improved recruitment. It is important to note that corporate communication is a management discipline rather than technical proficiency. In real practice, corporate communication tends to be neglected in daily operations due to difficulties in measuring the return on investment.en_US
dc.description.tableofcontents 1. Introduction 1\n1.1. Background 1\n1.2. Motivation 1\n1.3. Research Question 2\n1.4. Research Process 2\n2. Literature Review 3\n2.1. What is Corporate Communication? 3\n2.1.1. The Advantages and Benefits of Corporate Communication 8\n2.1.2. The Challenges of Corporate Communication 9\n2.1.3. Implementation of Corporate Communication 10\n2.2. Country Overview: Taiwan 12\n2.2.1. Taiwan Economic Landscape 14\n2.3. Small and Medium Enterprise 16\n2.3.1. The Wholesale & Retail Industry 18\n2.3.2. Corporate Communication in Wholesale & Retail Business: Costco 19\n2.3.3. Manufacturing Industry 20\n2.3.4. Corporate Communication in Manufacturing Industry: Toyota 20\n3. Methodology 22\n3.1. Multiple Case Study 22\n3.2. Data Analysis 22\n3.3. Case Selection Criteria 22\n3.4. Data Collection 23\n4. Results 26\n4.1. Case 1 26\n4.2. Case 2 27\n4.3. Case 3 28\n4.4. Cross-Case Analysis 29\n5. Conclusion 34\n5.1. Research Summary 34\n5.2. Research Implication 34\n5.3. Research Limitations and Future Research 35\n6. References 36zh_TW
dc.format.extent 937080 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0106933005en_US
dc.subject (關鍵詞) 中小企業zh_TW
dc.subject (關鍵詞) 溝通zh_TW
dc.subject (關鍵詞) 優點zh_TW
dc.subject (關鍵詞) 學科zh_TW
dc.subject (關鍵詞) SMEsen_US
dc.subject (關鍵詞) communicationen_US
dc.subject (關鍵詞) advantagesen_US
dc.subject (關鍵詞) disciplineen_US
dc.title (題名) 台灣中小型企業溝通效益分析zh_TW
dc.title (題名) Benefit of Corporate Communication for SMEs in Taiwanen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) Beger, R. (2018). Present-Day Corporate Communication: A Practice-Oriented, State-of-the-Art Guide.\nBelasen, A. T. (2007). The Theory and Practice of Corporate Communication: A Competing Values Perspective.\nBrand Story. (2020). Retrieved from DR.WU: https://en.drwu.com/website_content.php?sn=84\nCornelissen, J. (2014). Corporate Communication: A Guide to Theory and Practice. SAGE.\nCostco Today. (2020). Retrieved from Facebook: https://www.facebook.com/costcotoday/photos/a.138906942841098/2790977000967399/?type=3&theater\nCouncil for Economic Planning and Development, E. Y. (2013). Retrieved from https://ws.ndc.gov.tw/Download.ashx?u=LzAwMS9hZG1pbmlzdHJhdG9yLzEwL3JlbGZpbGUvNjIwOS8yMDU3OS8wMDE5ODIyXzEucGRm&n=MjAxM%2BWPsOeBo%2Be2k%2Ba%2Fn%2BeZvOWxleatt%2Beoi%2BiIh%2BetlueVpS5wZGY%3D&icon=..pdf\nDolphin, R. R. (1999). The Fundamentals of Corporate Communication.\nEvaluation of the SME definition. (2014). Retrieved from European Commission: https://ec.europa.eu/growth/smes/business-friendly-environment/sme-definition_en\nExact Commerce Group. (2020). Retrieved from https://www.exactusa.com/about\nPodnar, K. (2014). Corporate Communication: A Marketing Viewpoint.\nRossella Gambetti, Stephen Quigley. (2012). Managing Corporate Communication: A Cross-Cultural Approach.\nS, S. (2018, 11 20). Difference Between Wholesale and Retail. Retrieved from Key Differences: https://keydifferences.com/difference-between-wholesale-and-retail.html\nSmall and Medium Enterprise Administration, M. o. (2018). White Paper. Retrieved from Small and Medium Enterprise Administration, Ministry of Economics Affairs: https://book.moeasmea.gov.tw/book/doc_detail.jsp?pub_SerialNo=2018A01334&click=2018A01334\nStandards for Identifying Small and Medium-sized Enterprises. (2015). Retrieved from Laws & Regulations Database of The Republic of China: https://www.moeasmea.gov.tw/article-en-2472-194\nTaroko National Park Headquarters. (2020). Retrieved from https://www.taroko.gov.tw/en/AboutThePark/WhereIsTaiwan\nThe Honest Company. (2020). Retrieved from https://www.honest.com/about-us/our-story.html\nTysonbio. (2020). Retrieved from http://www.tysonbio.com/corporate.php\n國一歷史下第三次題庫. (2016). Retrieved from Yamol: https://yamol.tw/item-%E9%87%8D%E6%96%B0%E8%BC%89%E5%9C%96%E2%80%BB%E5%8D%81%E5%A4%A7%E5%BB%BA%E8%A8%AD%E6%98%AF%E6%94%BF%E5%BA%9C%E6%96%BC%E6%B0%91%E5%9C%8B+63+%E8%87%B3+68+%E5%B9%B4%E6%9C%9F%E9%96%93%E5%AE%8C%E6%88%90%E7%9A%84%E9%87%8D%E5%A4%A7%E5%B7%A5zh_TW
dc.identifier.doi (DOI) 10.6814/NCCU202000546en_US