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題名 Torteria Magicana:墨西哥市的社會企業餐廳
"Torteria Magicana”: Torteria with social empowerment focus in Mexico City
作者 趙芳萍
Ramirez, Georgina Sarai Sapien
貢獻者 劉秀明
Liu, Sandra
趙芳萍
Georgina Sarai Sapien Ramirez
關鍵詞 多色彩餡餅
餐廳
社會責任
食物捐贈
墨西哥式設計
multicolor torta
restaurant
social responsibility
food donation
Mexican design
日期 2020
上傳時間 3-Aug-2020 17:46:51 (UTC+8)
摘要 This thesis presents a business plan for the creation of a “torteria” with a social empowerment focus in Mexico City.
The key factors are, firstly, it offers the world`s first and only multicolor torta made of 100% natural Mexican ingredients and secondly, it is designed to help vulnerable people living on the streets of Mexico City by a food donation program.
Torteria Magicana will be located in one the most touristic neighborhoods of the city with an inner decoration showcasing our pride for Mexican design. Then, the atmosphere also makes allusion to the social spirit, so you can realize this is not a traditional torteria. Our target customers, millennials, feel deeply attracted to eye-catching places and related to businesses that are socially responsible, so, if you are a foodie who loves to share in social media and want to give back to society, this is paradise.
The most basic form of help comes by way of donating food. For every five pieces of torta sold, one more is donated to people living rough in Mexico City. Every week the extra pieces will be taken to nearby shelters. The client that bought the fifth piece will be able to write a note to the recipient, in this way we will be connecting both worlds.
Further, Torteria Magicana goes beyond just donating food. We will organize volunteering activities every month in partnership with shelters such as workshops, leisure activities and trainings with the aim of supporting shelter’s management in improving homeless’ lives.
參考文獻 1.De las Heras Demotecnia. “Population statistics”. June, 2019. https://www.milenio.com/estilo/millennials-asi-viven-y-piensan-los-jovenes-de-mexico
2.UNESCO. “Patrimonio cultural de la humanidad”. https://es.unesco.org/themes/patrimonio-cultural-inmaterial
3.Animal Político. Los millenials prefieren marcas con propósito. December, 2019. https://www.animalpolitico.com/2019/12/consumo-millennials-prefieren-marcas-con-proposito/
4.SEDESOL. Diagnóstico situacional de las poblaciones callejeras 2017-2018. https://www.sibiso.cdmx.gob.mx/storage/app/media/Diagnostico%20Situacional%20de%20las%20Poblaciones%20Callejeras.pdf
5.Tortas – The mexican quintessential sándwich. August, 2011. http://leticiaalaniz.blogspot.com/2011/08/tortas-mexican-quintessential-sandwich.html
6.Pan Telera. January, 2020. https://en.wikipedia.org/wiki/Telera_(bread)
7.Central Intelligence Agency. The World Factbook. July, 2020. https://www.cia.gov/library/publications/the-world-factbook/geos/mx.html
8.INEGI. Estadísticas a propósito de. July, 2018. https://www.inegi.org.mx/contenidos/saladeprensa/aproposito/2019/Poblacion2019_Nal.pdf
9.Encuesta Nacional de Ingresos y Gastos de los Hogares. INEGI. https://www.inegi.org.mx/contenidos/programas/enigh/nc/2018/doc/enigh2018_ns_presentacion_resultados.pdf
10.Secretaría de Trabajo y Previsión Social. Información Laboral. Marzo, 2020. http://www.stps.gob.mx/gobmx/estadisticas/pdf/perfiles/perfil%20nacional.pdf
11.Consejo Nacional de la Política de Desarrollo Social. Medición de la pobreza. Diciembre, 2018. https://www.coneval.org.mx/Medicion/MP/Paginas/Pobreza-2018.aspx
12.Comisión de Derechos Humanos del Distrito Federal. Censo de Poblaciones Callejeras. August, 2017. http://cdhdfbeta.cdhdf.org.mx/wp-content/uploads/2017/08/Boletin1162017.pdf
13.Deloitte. 2019 Global Millenial Survey, May, 2019. https://www2.deloitte.com/content/dam/Deloitte/mx/Documents/about-deloitte/2019/Deloitte-Millennials-Mexico-2019-Report.pdf
14.Nielsen. ¿Que hay en nuestra comida y en nuestra mente? August, 2016. https://www.nielsen.com/wp-content/uploads/sites/3/2019/04/EstudioGlobal_NuestraComidaYMente.pdf
15.Gabinete de Comunicación Estratégica. Tacos y Tortas. Febrero, 2015. https://gabinete.mx/images/reportes/2015/nutricion/rep_tacos_tortas_2015.pdf
16.Entrepreneur. Quieres poner un restaurante? Diciembre, 2018. https://www.entrepreneur.com/article/324366
17.El Universal. Pizzas de masa azul por una buena causa. June, 2017. https://www.eluniversal.com.mx/articulo/menu/2017/06/28/pizzas-de-masa-azul-por-una-buena-causa
18.Mas por mas. Unas tortas de ensueño en la Condesa. May, 2017. https://www.maspormas.com/ciudad/unas-tortas-ensueno-la-colonia-condesa/
19.Donde Ir. L’Encanto de Lola, tortas atípicas en San Ángel. https://www.dondeir.com/restaurante/l-encanto-de-lola-tortas-atipicas-en-san-angel/12718/
20.Donde Ir. Canica: los 3 sándwiches gourmet que debes probar. Junio, 2019. https://www.dondeir.com/restaurantes/canica-los-tres-sandwiches-gourmet-que-debes-probar/2019/08/
21.Deloitte. 2019 Global Millenial Survey, May, 2019. https://www2.deloitte.com/content/dam/Deloitte/mx/Documents/about-deloitte/2019/Deloitte-Millennials-Mexico-2019-Report.pdf
22.Asociación Mexicana de Venta Online. Estudio de Venta Online: Alimentos y Bebidas. 2020. https://www.amvo.org.mx/wp-content/uploads/2020/03/AMVO_Estudio_VentaOnline_AlimentosBebidas2020_VP%C3%BAblica.pdf
23.HubSpot. The 2020 guide to successful brand positioning in your market. December, 2019. https://blog.hubspot.com/sales/brand-positioning-strategy
24.Mexican Internet Association. Habits of the Internet Users in Mexico 2019. July, 2019. https://irp-cdn.multiscreensite.com/81280eda/files/uploaded/15%2BEstudio%2Bsobre%2Blos%2BHa_bitos%2Bde%2Blos%2BUsuarios%2Bde%2BInternet%2Ben%2BMe_xico%2B2019%2Bversio_n%2Bpu_blica.pdf
描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
107933036
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0107933036
資料類型 thesis
dc.contributor.advisor 劉秀明zh_TW
dc.contributor.advisor Liu, Sandraen_US
dc.contributor.author (Authors) 趙芳萍zh_TW
dc.contributor.author (Authors) Georgina Sarai Sapien Ramirezen_US
dc.creator (作者) 趙芳萍zh_TW
dc.creator (作者) Ramirez, Georgina Sarai Sapienen_US
dc.date (日期) 2020en_US
dc.date.accessioned 3-Aug-2020 17:46:51 (UTC+8)-
dc.date.available 3-Aug-2020 17:46:51 (UTC+8)-
dc.date.issued (上傳時間) 3-Aug-2020 17:46:51 (UTC+8)-
dc.identifier (Other Identifiers) G0107933036en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/131046-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理英語碩士學位學程(IMBA)zh_TW
dc.description (描述) 107933036zh_TW
dc.description.abstract (摘要) This thesis presents a business plan for the creation of a “torteria” with a social empowerment focus in Mexico City.
The key factors are, firstly, it offers the world`s first and only multicolor torta made of 100% natural Mexican ingredients and secondly, it is designed to help vulnerable people living on the streets of Mexico City by a food donation program.
Torteria Magicana will be located in one the most touristic neighborhoods of the city with an inner decoration showcasing our pride for Mexican design. Then, the atmosphere also makes allusion to the social spirit, so you can realize this is not a traditional torteria. Our target customers, millennials, feel deeply attracted to eye-catching places and related to businesses that are socially responsible, so, if you are a foodie who loves to share in social media and want to give back to society, this is paradise.
The most basic form of help comes by way of donating food. For every five pieces of torta sold, one more is donated to people living rough in Mexico City. Every week the extra pieces will be taken to nearby shelters. The client that bought the fifth piece will be able to write a note to the recipient, in this way we will be connecting both worlds.
Further, Torteria Magicana goes beyond just donating food. We will organize volunteering activities every month in partnership with shelters such as workshops, leisure activities and trainings with the aim of supporting shelter’s management in improving homeless’ lives.
en_US
dc.description.tableofcontents 1. Business Motivation 1
1.1. Company Overview 2
1.2. Value Proposal 3
1.3. Our Mission 3
1.4. Our Vision 4
1.5. Our Values 4
2. Products and Services 5
2.1. Tortas 5
2.2. Drinks 7
2.3. Desserts 9
2.4. The Social Impact 10
3. Business Model Analysis 12
3.1. Customer Relations and Channels 12
3.2. Key Activities 13
3.3. Key Partners 14
4. Market Analysis 16
4.1. Mexico’s Population Landscape 16
4.2. Mexico’s Labor Landscape and Poverty 18
4.3. Customer Profile: Millennials in Mexico 19
4.4. Out-of-house food consumption 22
4.5. Mexican gastronomy and restaurant industry 23
5. Marketing Plan and Sales 25
5.1. Competitors Analysis 25
5.2. SWOT Analysis 30
5.3. PESTEL Analysis 33
5.4. Porter’s Model 35
5.5. Competitive Advantage 37
6. Strategy and Company’s Position 39
6.1. Segmentation 39
6.1.1. Customer Empathy Map 39
6.2. Targeting 40
6.3. Positioning 41
6.3.1. Perceptual Brand Mapping 41
6.3.2. Positioning Statement 43
6.3.3. Value Proposition 43
6.4. Marketing Mix 44
6.4.1. Product 44
6.4.2. Price 46
6.4.3. Place 47
6.4.4. Promotion 48
7. Management and Organizational Structure 51
7.1. Hierarchy and Functions 51
7.2. Porter’s Value Chain Analysis 56
8. Financial Plan 58
8.1. Startup Expenses 58
8.2. Sales Forecast 59
8.3. Wages and Salaries 60
8.4. Donations Forecast 61
8.5. Total Expenses 62
8.6. Pro Forma Income Statement 63
9. References 64
zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0107933036en_US
dc.subject (關鍵詞) 多色彩餡餅zh_TW
dc.subject (關鍵詞) 餐廳zh_TW
dc.subject (關鍵詞) 社會責任zh_TW
dc.subject (關鍵詞) 食物捐贈zh_TW
dc.subject (關鍵詞) 墨西哥式設計zh_TW
dc.subject (關鍵詞) multicolor tortaen_US
dc.subject (關鍵詞) restauranten_US
dc.subject (關鍵詞) social responsibilityen_US
dc.subject (關鍵詞) food donationen_US
dc.subject (關鍵詞) Mexican designen_US
dc.title (題名) Torteria Magicana:墨西哥市的社會企業餐廳zh_TW
dc.title (題名) "Torteria Magicana”: Torteria with social empowerment focus in Mexico Cityen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 1.De las Heras Demotecnia. “Population statistics”. June, 2019. https://www.milenio.com/estilo/millennials-asi-viven-y-piensan-los-jovenes-de-mexico
2.UNESCO. “Patrimonio cultural de la humanidad”. https://es.unesco.org/themes/patrimonio-cultural-inmaterial
3.Animal Político. Los millenials prefieren marcas con propósito. December, 2019. https://www.animalpolitico.com/2019/12/consumo-millennials-prefieren-marcas-con-proposito/
4.SEDESOL. Diagnóstico situacional de las poblaciones callejeras 2017-2018. https://www.sibiso.cdmx.gob.mx/storage/app/media/Diagnostico%20Situacional%20de%20las%20Poblaciones%20Callejeras.pdf
5.Tortas – The mexican quintessential sándwich. August, 2011. http://leticiaalaniz.blogspot.com/2011/08/tortas-mexican-quintessential-sandwich.html
6.Pan Telera. January, 2020. https://en.wikipedia.org/wiki/Telera_(bread)
7.Central Intelligence Agency. The World Factbook. July, 2020. https://www.cia.gov/library/publications/the-world-factbook/geos/mx.html
8.INEGI. Estadísticas a propósito de. July, 2018. https://www.inegi.org.mx/contenidos/saladeprensa/aproposito/2019/Poblacion2019_Nal.pdf
9.Encuesta Nacional de Ingresos y Gastos de los Hogares. INEGI. https://www.inegi.org.mx/contenidos/programas/enigh/nc/2018/doc/enigh2018_ns_presentacion_resultados.pdf
10.Secretaría de Trabajo y Previsión Social. Información Laboral. Marzo, 2020. http://www.stps.gob.mx/gobmx/estadisticas/pdf/perfiles/perfil%20nacional.pdf
11.Consejo Nacional de la Política de Desarrollo Social. Medición de la pobreza. Diciembre, 2018. https://www.coneval.org.mx/Medicion/MP/Paginas/Pobreza-2018.aspx
12.Comisión de Derechos Humanos del Distrito Federal. Censo de Poblaciones Callejeras. August, 2017. http://cdhdfbeta.cdhdf.org.mx/wp-content/uploads/2017/08/Boletin1162017.pdf
13.Deloitte. 2019 Global Millenial Survey, May, 2019. https://www2.deloitte.com/content/dam/Deloitte/mx/Documents/about-deloitte/2019/Deloitte-Millennials-Mexico-2019-Report.pdf
14.Nielsen. ¿Que hay en nuestra comida y en nuestra mente? August, 2016. https://www.nielsen.com/wp-content/uploads/sites/3/2019/04/EstudioGlobal_NuestraComidaYMente.pdf
15.Gabinete de Comunicación Estratégica. Tacos y Tortas. Febrero, 2015. https://gabinete.mx/images/reportes/2015/nutricion/rep_tacos_tortas_2015.pdf
16.Entrepreneur. Quieres poner un restaurante? Diciembre, 2018. https://www.entrepreneur.com/article/324366
17.El Universal. Pizzas de masa azul por una buena causa. June, 2017. https://www.eluniversal.com.mx/articulo/menu/2017/06/28/pizzas-de-masa-azul-por-una-buena-causa
18.Mas por mas. Unas tortas de ensueño en la Condesa. May, 2017. https://www.maspormas.com/ciudad/unas-tortas-ensueno-la-colonia-condesa/
19.Donde Ir. L’Encanto de Lola, tortas atípicas en San Ángel. https://www.dondeir.com/restaurante/l-encanto-de-lola-tortas-atipicas-en-san-angel/12718/
20.Donde Ir. Canica: los 3 sándwiches gourmet que debes probar. Junio, 2019. https://www.dondeir.com/restaurantes/canica-los-tres-sandwiches-gourmet-que-debes-probar/2019/08/
21.Deloitte. 2019 Global Millenial Survey, May, 2019. https://www2.deloitte.com/content/dam/Deloitte/mx/Documents/about-deloitte/2019/Deloitte-Millennials-Mexico-2019-Report.pdf
22.Asociación Mexicana de Venta Online. Estudio de Venta Online: Alimentos y Bebidas. 2020. https://www.amvo.org.mx/wp-content/uploads/2020/03/AMVO_Estudio_VentaOnline_AlimentosBebidas2020_VP%C3%BAblica.pdf
23.HubSpot. The 2020 guide to successful brand positioning in your market. December, 2019. https://blog.hubspot.com/sales/brand-positioning-strategy
24.Mexican Internet Association. Habits of the Internet Users in Mexico 2019. July, 2019. https://irp-cdn.multiscreensite.com/81280eda/files/uploaded/15%2BEstudio%2Bsobre%2Blos%2BHa_bitos%2Bde%2Blos%2BUsuarios%2Bde%2BInternet%2Ben%2BMe_xico%2B2019%2Bversio_n%2Bpu_blica.pdf
zh_TW
dc.identifier.doi (DOI) 10.6814/NCCU202000662en_US