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題名 公務人員的個人創新性與公共服務動機對公私部門工作偏好之影響
The impacts of the public servants’ innovativeness and public service motivation on their public / private-sector preference作者 康宏暐
Kang, Hung-Wei貢獻者 董祥開
Dong, Hsiang-Kai
康宏暐
Kang, Hung-Wei關鍵詞 公私部門工作偏好
個人創新性
公共服務動機
個人組織配適
Preferences of public / private sector
Personal innovativeness
Public service motivation
Person-organization fit日期 2020 上傳時間 3-Aug-2020 18:02:53 (UTC+8) 摘要 過去研究曾指出在政府部門的官僚人員天生就具有反創新DNA、保守且厭惡風險發生之個人特質,同時,卻又擁有比一般人更多的公共服務動機。本研究即試圖瞭解這些對於公務人員的認知是否屬實,是否選擇從事公務人員工作者的創新意願真的比較低?並驗證公共服務動機是否會讓人對公部門產生較高的偏好? 本研究以2015年考試院委託計畫「從循證人力資源管理建構激勵導向的公共服務:公務人員職涯發展模式初探與規劃」之問卷資料進行次級資料分析,研究對象為我國現職公務人員,經排除缺漏樣本後,共計有效樣本數為3,428份,採用量化分析方法,以「個人創新性」與「公共服務動機」作為自變項,「公私部門工作偏好」作為依變項,並納入基本個人屬性統計變項,以順序羅吉斯迴歸方法分析我國公務人員其個人與組織配適之情況,並驗證本研究之假設「個人創新性越高的公務人員,會認為公部門工作的吸引力比私部門工作來的低」、「公共服務動機越高的公務人員,會認為公部門工作的吸引力比私部門工作來的高」皆成立,並據此提出相關管理及政策建議。
Past researches have pointed out that bureaucrats in the government are anti-innovative DNA, conservative and risk-averse inherently, but at the same time, they have more public service motivation (PSM) than others. This paper attempts to understand whether these perceptions of public servants are true, whether the innovativeness of public servants will be lower? Otherwise, trying to comfirm that whether PSM will indeed make the preference of the public sector much higher? This paper uses secondary data for analyses, the source of the data is from the “Constructing The Incentive-Oriented Public Services under the Evidence-Based Human Resource Management Concepts” supported by the Examination Yuan, 2015. The total number of samples in this survey is 3,428 and they are all current public servants in R.O.C. Take “PI” and “PSM” as independent variables, “the preference of public and private sector” as dependent variable, and include personal statistical variables with quantitative analysis method – ordered logistic regression to analyze the person-organization fit of individual public servant in R.O.C. And the results supported the hypothesis of this paper: “the public servant with higher personal innovativeness will consider public sector to be less attractive to work than private sector” and “the public servant with higher public service motivation will consider public sector to be more attractive to work than private sector”. 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國立政治大學
公共行政學系
103256022資料來源 http://thesis.lib.nccu.edu.tw/record/#G0103256022 資料類型 thesis dc.contributor.advisor 董祥開 zh_TW dc.contributor.advisor Dong, Hsiang-Kai en_US dc.contributor.author (Authors) 康宏暐 zh_TW dc.contributor.author (Authors) Kang, Hung-Wei en_US dc.creator (作者) 康宏暐 zh_TW dc.creator (作者) Kang, Hung-Wei en_US dc.date (日期) 2020 en_US dc.date.accessioned 3-Aug-2020 18:02:53 (UTC+8) - dc.date.available 3-Aug-2020 18:02:53 (UTC+8) - dc.date.issued (上傳時間) 3-Aug-2020 18:02:53 (UTC+8) - dc.identifier (Other Identifiers) G0103256022 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/131136 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 公共行政學系 zh_TW dc.description (描述) 103256022 zh_TW dc.description.abstract (摘要) 過去研究曾指出在政府部門的官僚人員天生就具有反創新DNA、保守且厭惡風險發生之個人特質,同時,卻又擁有比一般人更多的公共服務動機。本研究即試圖瞭解這些對於公務人員的認知是否屬實,是否選擇從事公務人員工作者的創新意願真的比較低?並驗證公共服務動機是否會讓人對公部門產生較高的偏好? 本研究以2015年考試院委託計畫「從循證人力資源管理建構激勵導向的公共服務:公務人員職涯發展模式初探與規劃」之問卷資料進行次級資料分析,研究對象為我國現職公務人員,經排除缺漏樣本後,共計有效樣本數為3,428份,採用量化分析方法,以「個人創新性」與「公共服務動機」作為自變項,「公私部門工作偏好」作為依變項,並納入基本個人屬性統計變項,以順序羅吉斯迴歸方法分析我國公務人員其個人與組織配適之情況,並驗證本研究之假設「個人創新性越高的公務人員,會認為公部門工作的吸引力比私部門工作來的低」、「公共服務動機越高的公務人員,會認為公部門工作的吸引力比私部門工作來的高」皆成立,並據此提出相關管理及政策建議。 zh_TW dc.description.abstract (摘要) Past researches have pointed out that bureaucrats in the government are anti-innovative DNA, conservative and risk-averse inherently, but at the same time, they have more public service motivation (PSM) than others. This paper attempts to understand whether these perceptions of public servants are true, whether the innovativeness of public servants will be lower? Otherwise, trying to comfirm that whether PSM will indeed make the preference of the public sector much higher? This paper uses secondary data for analyses, the source of the data is from the “Constructing The Incentive-Oriented Public Services under the Evidence-Based Human Resource Management Concepts” supported by the Examination Yuan, 2015. The total number of samples in this survey is 3,428 and they are all current public servants in R.O.C. Take “PI” and “PSM” as independent variables, “the preference of public and private sector” as dependent variable, and include personal statistical variables with quantitative analysis method – ordered logistic regression to analyze the person-organization fit of individual public servant in R.O.C. And the results supported the hypothesis of this paper: “the public servant with higher personal innovativeness will consider public sector to be less attractive to work than private sector” and “the public servant with higher public service motivation will consider public sector to be more attractive to work than private sector”. Based on these results, this paper also trys to promote some practical management and policy recommendations. en_US dc.description.tableofcontents 第一章 緒論 1第一節 研究背景與研究動機 1第二節 研究目的與問題 3第三節 研究流程 5第二章 文獻回顧與研究假設 7第一節 個人創新性 7第二節 公共服務動機 17第三節 公私部門工作差異及偏好 36第四節 個人創新性、公共服務動機及公私部門工作偏好之關係 42第三章 研究設計 44第一節 研究架構與假設 44第二節 研究變項與測量 45第三節 資料來源與使用 50第四章 研究發現與分析 51第一節 個人基本屬性統計資料分析 51第二節 各變項檢驗分析 57第三節 研究假設驗證分析及結果 66第五章 結論與建議 69第一節 研究發現與討論 69第二節 管理意涵與實務建議 73第三節 研究限制及後續研究建議 76參考文獻 79 zh_TW dc.format.extent 3741087 bytes - dc.format.mimetype application/pdf - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0103256022 en_US dc.subject (關鍵詞) 公私部門工作偏好 zh_TW dc.subject (關鍵詞) 個人創新性 zh_TW dc.subject (關鍵詞) 公共服務動機 zh_TW dc.subject (關鍵詞) 個人組織配適 zh_TW dc.subject (關鍵詞) Preferences of public / private sector en_US dc.subject (關鍵詞) Personal innovativeness en_US dc.subject (關鍵詞) Public service motivation en_US dc.subject (關鍵詞) Person-organization fit en_US dc.title (題名) 公務人員的個人創新性與公共服務動機對公私部門工作偏好之影響 zh_TW dc.title (題名) The impacts of the public servants’ innovativeness and public service motivation on their public / private-sector preference en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 壹、 中文文獻毛國楠(1985)。職業成熟與職業興趣的相關研究。教育心理學報,18,229-237。余 嬪、吳靜吉、陳以亨、區衿綾(2011)。不同年齡男女專業工作者之玩興與工作創新。教育心理學報,42(3),423-444。余明助、李孟修(2013)。高績效人力資源實務、知覺社會支持、組織承諾與個人創新行為關係之研究—以社會交換理論觀點。勞資關係論叢,15(2),1-23。吳宗憲(2012)。台南市政府文官公共服務動機與工作滿意、工作努力意願之實證研究—以個人/組織配適度作為調節變項。公共行政學報,43,91-126。吳宗憲(2014)。公僕所為何來?台南市政府文官公共服務動機影響工作努力意願之實證研究。政策與人力管理,5(1),81-134。李仲彬(2018)。與生俱來與後天培養:影響公務人員創新態度與行為的因素分析。公共行政學報,54,1-40。李再長、李俊杰、曾雅芬(2005)。大型企業組織生涯管理、個人生涯規劃、個人人格特質、工作滿意度之關連研究。人力資源管理學報,5(1),53-76。周宏彥、吳欣芳(2010)。港務機關員工對於組織型態偏好與影響因素之研究。航運季刊,19(4),21-43。林靜儀、劉昌佑(2013)。個人創新和知覺樂趣性對智慧型手機使用者的態度和行為意圖之影響。國立屏東商業技術學院學報,15,179-206。林耀南、邱琦倫、林佳穎(2010)。消費者創新性、物質主義、消費者自信心與價格敏感度之關聯性研究。創造學刊,1(2),97-118。林耀南、蘇珮婷(2018年6月)。正念、真誠領導、心理賦權、自我效能與個人創新行為之關聯性研究。2018第20屆科際整合管理研討會,台北。凃嘉峪、楊斯琴、吳濟民、王聖筆(2010)。消費者創新性驅動新產品之採用:整合個人與家庭觀點模式。科技管理學刊,15(2),21-53。孫同文、許耿銘(2014)。橘淮為枳:公共服務動機指標適用性的分析。民主與治理,1(1),33-52。徐明珠、賀秋白(2019)。個人創新與中小學教師使用行動學習教學之態度。中華印刷科技年報,2019,235-246。張其祿(2015)。公共服務動機概念操作與應用之研究紀要。中國行政評論,21(1),1-14。張鎧如、陳敦源、簡鈺珒、李仲彬(2015)。探索臺灣公務人員工作績效之影響因素:能力、動機與機會的整合觀點。東吳政治學報,33(4),1-71。莊璦嘉、林惠彥(2005)。個人與環境適配對工作態度與行為之影響。台灣管理學刊,5(1),123-148。陳重安、許成委(2016)。公共服務動機:回顧、反思與未來方向。公共行政學報,51,69-96。陳敦源、黃建勳(2019)。繁文縟節如何影響公共服務動機?2011年臺灣文官調查資料之分析。文官制度季刊,11(1),35-71。陳欽雨、張書豪、劉邑莛(2019)。影響行動支付使用意願之前置因素研究。創新與管理,15(1),29-55。陳嘉彌(1996)。中等學校教師接受創新程度之分析。教育研究資訊,4(3),86-103。陳嘉彌(1997)。接受創新程度的理論與應用。教學科技與媒體,31,36-48。彭瑞芝、曾欽正、賴文祥(2008)。領導風格、組織文化、資訊文化與個人創新性關係之研究。臺灣企業績效學刊,1(2),251-282。董祥開、林嚴凡(2019)。公私部門轉換經驗對工作滿意度之影響:以公私部門工作差異認知為中介變項。行政暨政策學報,68,1-48。趙子文、方世榮、張文賢(2012)。內部市場導向、內部顧客態度對角色服務行為之影響。顧客滿意學刊,8(1),115-144。潘瑛如、李隆盛(2014)。中文版公共服務動機量表之信效度驗證。測驗學刊,61(1),135-158。潘瑛如、李隆盛(2015)。初薦任公務人員公共服務動機及其前因之探究。文官制度季刊,7(1),35-69。蔡昀伶、黃炳文(2016)。人格特質、實作滿意度及從農意願之研究-以大專生洄游農村計畫為例。鄉村發展,18,16-36。蕭至惠、張琡婍、蔡進發(2009)。影響消費者對電子書接受意願因素之研究。電子商務研究,7(3),355-384。貳、 英文文獻Agarwal, R. & Prasad, J. 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