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題名 將美國連鎖 Pizza 企業的成功經驗應用在台灣之經營策略探討
Discussion on the business strategy applied in Taiwan by the successful experience of the American chain Pizza company
作者 趙蘊慈
Chao, Care
貢獻者 羅明琇
Sonia Lo
趙蘊慈
Care Chao
關鍵詞 個人化服務
客製化服務
快速休閒餐廳
台灣餐飲服務
Personalized service
Customized services
Fast-casual restaurants
Taiwanese catering services
日期 2021
上傳時間 4-Aug-2021 15:00:37 (UTC+8)
摘要 自2019 年12月起在中國湖北武漢市發生了肺炎群聚的感染,台灣也在2020年陸續發生了幾起確診案例。在特別講求衛生安全、社會距離的環境改變之下,為欲解決台灣民眾於「食」的問題,本研究將美國 Pizza 連鎖餐廳 Pieology 的成功經驗與商業模式分析並加以修正,以新品牌 C Pickza 的樣貌於台灣展店,以8吋客製化、個人化的 Pizza 作為主要特色,而其中最關鍵的技術乃於 90 秒,也就是 1 分半便能將 Pizza 烤焙完成並包裝出貨。
屬於快速休閒餐廳的 C Pickza 其中的 C 包含了 Convenience、Cheap、Customize、Care 四大意涵,分別代表著方便、便宜、客製化,更重要的是「我們在乎消費者」。本研究 C Pickza 將 Pizza 上食物配料的選擇權交還給消費者,更重視消費者的健康,希望在全球疫情時代,帶給台灣民眾更多元的餐飲選擇。
Since December 2019, Pneumonia cluster infections have occurred in Wuhan, Hubei, China, and Taiwan has also experienced several confirmed cases in 2020. In order to solve the "food" problem of Taiwanese people under the environmental change that particularly emphasizes hygiene, safety and social distance, this research analyzes and modifies the successful experience as well as the business model of the American Pizza chain restaurant Pieology, and uses the new brand C Pickza to show up the store in Taiwan. C Pickza offers not only customized and personalized Pizza with 8-inch, as the main feature, but also offers high-speed service, with the most critical technology is that the pizza can be baked and packaged in 90 seconds, that is, 1 minute and a half.

C Pickza, a fast-casual restaurant, contains four meanings: Convenience, Cheap, Customize, and Care, especially focuses on "We care about consumers". In this research, C Pickza returns the right to choose food ingredients on Pizza to consumers, and pays more attention to consumers` health, hoping to provide Taiwanese people with more diversified dining options in the era of global epidemics.
參考文獻 壹、中文部分
林悠閔 (2011),窯烤Pizza業之經營策略探討,政治大學經營管理碩士學程EMBA論文。

洪清怡 (譯) (2013),食物的全球經濟學:從一片披薩講起。衛城出版。(原作者:Paul Trummer,原著出版年:2010)

黃亭睿 (譯) (2012),披薩:吃的全球史。衛城出版。(原作者:Carol Helstosky,原著出版年:2008)

貳、英文部份
Economist Intelligence Unit (2020). Global Outlook Summary

Franchise Chatter (2014). Franchise Costs: Detailed Estimates of Pieology Franchise Costs (2019 FDD), Retrieved from
https://www.franchisechatter.com/2014/03/20/franchise-costs-detailed-estimates-of-pieology-franchise-costs-2013-fdd/ on March 10, 2021

IHS Markit (2021). World Overview

International Monetary Fund (2021). World Economic Outlook Update, 2-4.

Li Shan (2016). Panda Express buys a minority stake in Pieology Pizzeria, Retrieved from
https://www.latimes.com/business/la-fi-pieology-panda-express-20160120-story.html on March 10, 2021

Li Shan (2016). Pieology acquires rival Project Pie, Retrieved from
https://www.latimes.com/business/la-fi-pieology-20160622-snap-story.html on March 10, 2021

Luna Nancy (2014). Pizza gets personal: Build-it-yourself pie shops explode on food scene, Retrieved from
https://www.ocregister.com/2014/07/17/pizza-gets-personal-build-it-yourself-pie-shops-explode-on-food-scene/ on March 10, 2021

Pieology Pizzeria (2016). Fast Casual Pizza Concept Opens First of Three Locations in New Territory, Retrieved from
Pieology Pizzeria Opens First Guam Location (franchising.com) on March 10, 2021

Pieology Pizzeria (2016). Pieology Pizzeria Announces Strategic Investment From Founders of Panda Restaurant Group, Retrieved from
https://www.globenewswire.com/news-release/2016/01/19/1210966/0/en/Pieology-Pizzeria-Announces-Strategic-Investment-From-Founders-of-Panda-Restaurant-Group.html on March 10, 2021

QSR (2016). Pieology Opens First of 20 Hawaii Locations, Retrieved from
https://www.qsrmagazine.com/news/pieology-opens-first-20-hawaii-locations on March 10, 2021

QSR (2018). Pieology Pizzeria to Expand Into Spain, Accelerate Franchise Growth, Retrieved from
https://www.qsrmagazine.com/news/pieology-pizzeria-expand-spain-accelerate-franchise-growth on March 10, 2021

Schlossberg Mallory (2015). The fastest-growing restaurant in America should terrify traditional pizza chains, Retrieved from
https://www.businessinsider.com/pieology-pizza-business-story-and-expansion-2015-6 on March 10, 2021

The World Bank (2021). Global Economics Prospects, 39-41.

United Nations (2021). World Economic Situation and Prospects 2020, 175-188.
描述 碩士
國立政治大學
經營管理碩士學程(EMBA)
107932426
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0107932426
資料類型 thesis
dc.contributor.advisor 羅明琇zh_TW
dc.contributor.advisor Sonia Loen_US
dc.contributor.author (Authors) 趙蘊慈zh_TW
dc.contributor.author (Authors) Care Chaoen_US
dc.creator (作者) 趙蘊慈zh_TW
dc.creator (作者) Chao, Careen_US
dc.date (日期) 2021en_US
dc.date.accessioned 4-Aug-2021 15:00:37 (UTC+8)-
dc.date.available 4-Aug-2021 15:00:37 (UTC+8)-
dc.date.issued (上傳時間) 4-Aug-2021 15:00:37 (UTC+8)-
dc.identifier (Other Identifiers) G0107932426en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/136404-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 經營管理碩士學程(EMBA)zh_TW
dc.description (描述) 107932426zh_TW
dc.description.abstract (摘要) 自2019 年12月起在中國湖北武漢市發生了肺炎群聚的感染,台灣也在2020年陸續發生了幾起確診案例。在特別講求衛生安全、社會距離的環境改變之下,為欲解決台灣民眾於「食」的問題,本研究將美國 Pizza 連鎖餐廳 Pieology 的成功經驗與商業模式分析並加以修正,以新品牌 C Pickza 的樣貌於台灣展店,以8吋客製化、個人化的 Pizza 作為主要特色,而其中最關鍵的技術乃於 90 秒,也就是 1 分半便能將 Pizza 烤焙完成並包裝出貨。
屬於快速休閒餐廳的 C Pickza 其中的 C 包含了 Convenience、Cheap、Customize、Care 四大意涵,分別代表著方便、便宜、客製化,更重要的是「我們在乎消費者」。本研究 C Pickza 將 Pizza 上食物配料的選擇權交還給消費者,更重視消費者的健康,希望在全球疫情時代,帶給台灣民眾更多元的餐飲選擇。
zh_TW
dc.description.abstract (摘要) Since December 2019, Pneumonia cluster infections have occurred in Wuhan, Hubei, China, and Taiwan has also experienced several confirmed cases in 2020. In order to solve the "food" problem of Taiwanese people under the environmental change that particularly emphasizes hygiene, safety and social distance, this research analyzes and modifies the successful experience as well as the business model of the American Pizza chain restaurant Pieology, and uses the new brand C Pickza to show up the store in Taiwan. C Pickza offers not only customized and personalized Pizza with 8-inch, as the main feature, but also offers high-speed service, with the most critical technology is that the pizza can be baked and packaged in 90 seconds, that is, 1 minute and a half.

C Pickza, a fast-casual restaurant, contains four meanings: Convenience, Cheap, Customize, and Care, especially focuses on "We care about consumers". In this research, C Pickza returns the right to choose food ingredients on Pizza to consumers, and pays more attention to consumers` health, hoping to provide Taiwanese people with more diversified dining options in the era of global epidemics.
en_US
dc.description.tableofcontents 摘要 II
ABSTRACT III
目錄 1
表目錄 3
圖目錄 4
第一章 緒論 5
第一節、研究背景 5
第二節、研究動機 6
第三節、研究架構 6
第二章 Pizza 產業介紹 7
第一節、 Pizza的發展歷史 7
第二節、Pizza的種類 10
第三章 美國餐飲產業環境 13
第一節、美國Pizza市場概況 13
第二節、快速休閒餐廳 16
第四章 台灣產業環境與市場分析 25
第一節、產業環境 25
第二節、 市場分析 30
第三節、 競爭者分析 33
第五章 C Pickza創業企劃書 36
第一節、產品定位 36
第二節、C Pickza現況SWOT矩陣分析 37
第三節、九宮格商業模式 39
第六章 結論 43
第一節、創新突破 43
第二節、可能面臨挑戰與解決辦法 43
第三節、最終理念 43
參考文獻 44
zh_TW
dc.format.extent 1864944 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0107932426en_US
dc.subject (關鍵詞) 個人化服務zh_TW
dc.subject (關鍵詞) 客製化服務zh_TW
dc.subject (關鍵詞) 快速休閒餐廳zh_TW
dc.subject (關鍵詞) 台灣餐飲服務zh_TW
dc.subject (關鍵詞) Personalized serviceen_US
dc.subject (關鍵詞) Customized servicesen_US
dc.subject (關鍵詞) Fast-casual restaurantsen_US
dc.subject (關鍵詞) Taiwanese catering servicesen_US
dc.title (題名) 將美國連鎖 Pizza 企業的成功經驗應用在台灣之經營策略探討zh_TW
dc.title (題名) Discussion on the business strategy applied in Taiwan by the successful experience of the American chain Pizza companyen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 壹、中文部分
林悠閔 (2011),窯烤Pizza業之經營策略探討,政治大學經營管理碩士學程EMBA論文。

洪清怡 (譯) (2013),食物的全球經濟學:從一片披薩講起。衛城出版。(原作者:Paul Trummer,原著出版年:2010)

黃亭睿 (譯) (2012),披薩:吃的全球史。衛城出版。(原作者:Carol Helstosky,原著出版年:2008)

貳、英文部份
Economist Intelligence Unit (2020). Global Outlook Summary

Franchise Chatter (2014). Franchise Costs: Detailed Estimates of Pieology Franchise Costs (2019 FDD), Retrieved from
https://www.franchisechatter.com/2014/03/20/franchise-costs-detailed-estimates-of-pieology-franchise-costs-2013-fdd/ on March 10, 2021

IHS Markit (2021). World Overview

International Monetary Fund (2021). World Economic Outlook Update, 2-4.

Li Shan (2016). Panda Express buys a minority stake in Pieology Pizzeria, Retrieved from
https://www.latimes.com/business/la-fi-pieology-panda-express-20160120-story.html on March 10, 2021

Li Shan (2016). Pieology acquires rival Project Pie, Retrieved from
https://www.latimes.com/business/la-fi-pieology-20160622-snap-story.html on March 10, 2021

Luna Nancy (2014). Pizza gets personal: Build-it-yourself pie shops explode on food scene, Retrieved from
https://www.ocregister.com/2014/07/17/pizza-gets-personal-build-it-yourself-pie-shops-explode-on-food-scene/ on March 10, 2021

Pieology Pizzeria (2016). Fast Casual Pizza Concept Opens First of Three Locations in New Territory, Retrieved from
Pieology Pizzeria Opens First Guam Location (franchising.com) on March 10, 2021

Pieology Pizzeria (2016). Pieology Pizzeria Announces Strategic Investment From Founders of Panda Restaurant Group, Retrieved from
https://www.globenewswire.com/news-release/2016/01/19/1210966/0/en/Pieology-Pizzeria-Announces-Strategic-Investment-From-Founders-of-Panda-Restaurant-Group.html on March 10, 2021

QSR (2016). Pieology Opens First of 20 Hawaii Locations, Retrieved from
https://www.qsrmagazine.com/news/pieology-opens-first-20-hawaii-locations on March 10, 2021

QSR (2018). Pieology Pizzeria to Expand Into Spain, Accelerate Franchise Growth, Retrieved from
https://www.qsrmagazine.com/news/pieology-pizzeria-expand-spain-accelerate-franchise-growth on March 10, 2021

Schlossberg Mallory (2015). The fastest-growing restaurant in America should terrify traditional pizza chains, Retrieved from
https://www.businessinsider.com/pieology-pizza-business-story-and-expansion-2015-6 on March 10, 2021

The World Bank (2021). Global Economics Prospects, 39-41.

United Nations (2021). World Economic Situation and Prospects 2020, 175-188.
zh_TW
dc.identifier.doi (DOI) 10.6814/NCCU202100642en_US