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題名 B2B國際代理商面對去中間化風險之因應策略探討-以D公司為例
Strategies for B2B International Agents Facing the Risk of Disintermediation: Case Study on Company D
作者 張家維
Chang, Chia-Wei
貢獻者 巫立宇<br>傅浚映
Wu, Lei-Yu<br>Fu, Jun-Ying
張家維
Chang, Chia-Wei
關鍵詞 國際貿易
代理商
策略行銷4C模型
商業模式模型
外顯單位效益成本
內隱專屬陷入成本
International trade
Agency
Business model canvas
4C Model of strategic marketing
日期 2021
上傳時間 2-Sep-2021 18:20:57 (UTC+8)
摘要 台灣為海島國家,因此對外貿易是國家經濟非常重要的一環。而企業在進行國際貿易時,有不同的角色,也對應著各式不同的風險。其中代理商一直以來的擔憂的是「去中間化風險」。這對代理商而言,不僅造成產品線的減少且影響提供給下游顧客的服務,同時也會造成組織內部的產品團隊面臨資遣的可能,傷害著實重大。本研究透過個案訪談,探討在市場趨勢下,代理商應如何制定因應策略,希望能深入研究,挖掘洞察,以提出台灣代理商未來可能之營運建議。
     
     研究方法將先透過文獻探討方式研究國際貿易產業現況,接著透過訪談法了解D公司曾面臨的被去中間化經驗,並以策略行銷4C模型分析D公司究竟是採取哪種因應策略以降低該項風險,提升產業競爭力。
     
     研究結果顯示,代理商處於中間角色並無法完全消除去中間化的風險,這將會是代理商永遠的課題,雖然如此,仍有辦法積極地降低面臨該狀況的風險機率。由於設備原廠在決定是否直接經營市場時的判斷依據,多半是以經營目標市場的效益成本作為考量,因此代理商能夠過提高其對設備原廠所產生的專屬陷入成本,來降低原廠欲直接經營市場的意願,以達到降低去中間化的風險。
As an island country, foreign trade is a very important part of the national economy. In the international trade, enterprises have different roles to play and are exposed to different kinds of risks. One of the concerns of agents has always been the "disintermediation risk". This not only reduces the product line and affects the services provided to downstream customers, but also exposes the product team within the organization to the possibility of being disbanded, which is really harmful. This study examines how agents should respond to market trends through case study, with the hope that in-depth research and insights can be uncovered to suggest possible future operations for Taiwan agents.
     
     The study will first examine the current situation of the international trade industry through literature research, followed by interviews to understand the experience of disintermediation faced by Company D. The 4C model of strategic marketing will be used to analyze which strategies Company D adopted to reduce the risk and enhance the competitiveness of the industry.
     
     The results of the study showed that the intermediary role of agents cannot completely eliminate the risk of disintermediation, which will always be a problem for agents, but there are ways to actively reduce the risk of disintermediation. Since the original equipment manufacturer`s decision to operate directly in the market is mostly based on the cost effectiveness of the target market, agents can reduce their willingness by increasing their proprietary costs to the original equipment manufacturer in order to reduce the risk of disintermediation.
參考文獻 一、中文文獻
     1. 巫立宇、邱志聖(2015)。銷售與顧客關係管理。台北市:新陸。
     2. 邱志聖(2014)。策略行銷分析架構與實務運用。智勝文化。
     3. 吳建華、謝發昱、黃俊峰、陳銘凱(2004)。個案研究教育研究的取徑:概念與應用。台北市:高等教育。
     4. 吳思華(民89),策略九說,台北:城邦文化。
     5. 陳萬淇(1992)。個案研究法。台北:華泰。
     6. 產業價值鏈資訊平台貿易百貨產業鏈簡介, https://ic.tpex.org.tw/introduce.php?ic=V000
     
     二、英文文獻
     1. Eisenhardt, K. M. (1989). Building theories from case study research. Academy of management review, 14(4), 532-550.
     2. Henry Assael. (1987), Consumer Behavior and Marketing Action, Boston: Kent Publishing Co., 引自方世榮譯,行銷管理學, 台北:東華書局,民國94年。
     3. Kolter, P., Ang, S.H., & Tan, C.T. (1998). Marketing Management: An Asian Perspective (2nd ed.), Singapore: Prentice-Hall, 555-562.
     4. Stern, L.W., & El-Ansary, A.I. (1996). Market Channels (5th ed.), Upper Saddle River, NJ: Prentice Hall.
     5. Yin, R. K. (1994). Discovering the future of the case study. Method in evaluation research. Evaluation practice, 15(3), 283-290.
描述 碩士
國立政治大學
企業管理研究所(MBA學位學程)
108363077
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0108363077
資料類型 thesis
dc.contributor.advisor 巫立宇<br>傅浚映zh_TW
dc.contributor.advisor Wu, Lei-Yu<br>Fu, Jun-Yingen_US
dc.contributor.author (Authors) 張家維zh_TW
dc.contributor.author (Authors) Chang, Chia-Weien_US
dc.creator (作者) 張家維zh_TW
dc.creator (作者) Chang, Chia-Weien_US
dc.date (日期) 2021en_US
dc.date.accessioned 2-Sep-2021 18:20:57 (UTC+8)-
dc.date.available 2-Sep-2021 18:20:57 (UTC+8)-
dc.date.issued (上傳時間) 2-Sep-2021 18:20:57 (UTC+8)-
dc.identifier (Other Identifiers) G0108363077en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/137182-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所(MBA學位學程)zh_TW
dc.description (描述) 108363077zh_TW
dc.description.abstract (摘要) 台灣為海島國家,因此對外貿易是國家經濟非常重要的一環。而企業在進行國際貿易時,有不同的角色,也對應著各式不同的風險。其中代理商一直以來的擔憂的是「去中間化風險」。這對代理商而言,不僅造成產品線的減少且影響提供給下游顧客的服務,同時也會造成組織內部的產品團隊面臨資遣的可能,傷害著實重大。本研究透過個案訪談,探討在市場趨勢下,代理商應如何制定因應策略,希望能深入研究,挖掘洞察,以提出台灣代理商未來可能之營運建議。
     
     研究方法將先透過文獻探討方式研究國際貿易產業現況,接著透過訪談法了解D公司曾面臨的被去中間化經驗,並以策略行銷4C模型分析D公司究竟是採取哪種因應策略以降低該項風險,提升產業競爭力。
     
     研究結果顯示,代理商處於中間角色並無法完全消除去中間化的風險,這將會是代理商永遠的課題,雖然如此,仍有辦法積極地降低面臨該狀況的風險機率。由於設備原廠在決定是否直接經營市場時的判斷依據,多半是以經營目標市場的效益成本作為考量,因此代理商能夠過提高其對設備原廠所產生的專屬陷入成本,來降低原廠欲直接經營市場的意願,以達到降低去中間化的風險。
zh_TW
dc.description.abstract (摘要) As an island country, foreign trade is a very important part of the national economy. In the international trade, enterprises have different roles to play and are exposed to different kinds of risks. One of the concerns of agents has always been the "disintermediation risk". This not only reduces the product line and affects the services provided to downstream customers, but also exposes the product team within the organization to the possibility of being disbanded, which is really harmful. This study examines how agents should respond to market trends through case study, with the hope that in-depth research and insights can be uncovered to suggest possible future operations for Taiwan agents.
     
     The study will first examine the current situation of the international trade industry through literature research, followed by interviews to understand the experience of disintermediation faced by Company D. The 4C model of strategic marketing will be used to analyze which strategies Company D adopted to reduce the risk and enhance the competitiveness of the industry.
     
     The results of the study showed that the intermediary role of agents cannot completely eliminate the risk of disintermediation, which will always be a problem for agents, but there are ways to actively reduce the risk of disintermediation. Since the original equipment manufacturer`s decision to operate directly in the market is mostly based on the cost effectiveness of the target market, agents can reduce their willingness by increasing their proprietary costs to the original equipment manufacturer in order to reduce the risk of disintermediation.
en_US
dc.description.tableofcontents 第一章 緒論 7
     第一節 研究背景與動機 7
     第二節 研究目的 7
     第三節 章節架構 8
     第二章 產業介紹與文獻探討 9
     第一節 台灣的國際貿易 9
     一、 台灣的國際貿易現況 9
     二、 台灣的貿易百貨產業鏈 10
     第二節 中間商 12
     一、 中間商的意義 12
     二、 中間商的功能 13
     第三節 商業模式模型 15
     第四節 策略行銷4C模型 17
     一、 外顯單位效益成本(C1) 17
     二、 買者資訊搜尋成本(C2) 18
     三、 買者道德危機成本(C3) 19
     四、 買者專屬陷入成本(C4) 19
     五、 四個成本的順序關係 21
     第三章 研究方法 23
     第一節 個案研究法 23
     一、 個案研究法 23
     二、 個案研究法之特性 24
     第二節 個案選擇 25
     第三節 資料蒐集 25
     第四章 個案分析 27
     第一節 D公司介紹 27
     一、 D公司創立與發展沿革 27
     二、 D公司商業模式 27
     第二節 D 公司面臨之去中間化風險 32
     第三節 D 公司面對去中間化的因應策略 34
     一、 外顯單位效益成本(C1) 34
     二、 買者資訊搜尋成本(C2) 37
     三、 買者道德危機成本(C3) 40
     四、 買者專屬陷入成本(C4) 41
     第五章 結論與建議 44
     第一節 結論 44
     第二節 研究建議 45
     第三節 研究限制 45
     一、 研究對象的限制 45
     二、 研究範疇限制 45
     參考文獻 46
     附件 48
zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0108363077en_US
dc.subject (關鍵詞) 國際貿易zh_TW
dc.subject (關鍵詞) 代理商zh_TW
dc.subject (關鍵詞) 策略行銷4C模型zh_TW
dc.subject (關鍵詞) 商業模式模型zh_TW
dc.subject (關鍵詞) 外顯單位效益成本zh_TW
dc.subject (關鍵詞) 內隱專屬陷入成本zh_TW
dc.subject (關鍵詞) International tradeen_US
dc.subject (關鍵詞) Agencyen_US
dc.subject (關鍵詞) Business model canvasen_US
dc.subject (關鍵詞) 4C Model of strategic marketingen_US
dc.title (題名) B2B國際代理商面對去中間化風險之因應策略探討-以D公司為例zh_TW
dc.title (題名) Strategies for B2B International Agents Facing the Risk of Disintermediation: Case Study on Company Den_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 一、中文文獻
     1. 巫立宇、邱志聖(2015)。銷售與顧客關係管理。台北市:新陸。
     2. 邱志聖(2014)。策略行銷分析架構與實務運用。智勝文化。
     3. 吳建華、謝發昱、黃俊峰、陳銘凱(2004)。個案研究教育研究的取徑:概念與應用。台北市:高等教育。
     4. 吳思華(民89),策略九說,台北:城邦文化。
     5. 陳萬淇(1992)。個案研究法。台北:華泰。
     6. 產業價值鏈資訊平台貿易百貨產業鏈簡介, https://ic.tpex.org.tw/introduce.php?ic=V000
     
     二、英文文獻
     1. Eisenhardt, K. M. (1989). Building theories from case study research. Academy of management review, 14(4), 532-550.
     2. Henry Assael. (1987), Consumer Behavior and Marketing Action, Boston: Kent Publishing Co., 引自方世榮譯,行銷管理學, 台北:東華書局,民國94年。
     3. Kolter, P., Ang, S.H., & Tan, C.T. (1998). Marketing Management: An Asian Perspective (2nd ed.), Singapore: Prentice-Hall, 555-562.
     4. Stern, L.W., & El-Ansary, A.I. (1996). Market Channels (5th ed.), Upper Saddle River, NJ: Prentice Hall.
     5. Yin, R. K. (1994). Discovering the future of the case study. Method in evaluation research. Evaluation practice, 15(3), 283-290.
zh_TW
dc.identifier.doi (DOI) 10.6814/NCCU202101348en_US