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題名 Cause-Related Marketing in the Telecom Sector: Understanding the Dynamics Among Environmental Values, Cause-Brand Fit, and Product Type
作者 施琮仁
Shih, Tsungjen
Wang, Shaojung Sharon
貢獻者 傳播學院
關鍵詞 cause-brand fit; cause-related marketing; environmental values; product type; sustainability; telecommunications industry
日期 2021-05
上傳時間 11-Feb-2022 14:56:02 (UTC+8)
摘要 Due to heightened ecological awareness and concern in recent years, many businesses have started to employ cause-related marketing (CRM) strategies aiming at communicating sustainability-based value to their potential targets. Building on the growing body of research on cause-brand fit and product types, the present study incorporates environmental values to explore the effectiveness of CRM messages in the telecom industry. A 4 × 2 online experiment was conducted in which a total of 1175 adults in Taiwan participated. The results demonstrated that CRM campaigns were effective for increasing perceived corporate image and purchase intentions. However, corporate image and purchase intentions did not vary with different levels of cause-brand fit. The results also showed that corporate image mediated the relationship between CRM campaigns and purchase intentions. Furthermore, this indirect relationship was moderated by environmental values, especially for necessary products. Theoretical and practical implications on corporate social responsibility to promote environmental sustainability are discussed.
關聯 Sustainability, Vol.13, No.9, pp.5129
資料類型 article
DOI https://doi.org/10.3390/su13095129
dc.contributor 傳播學院
dc.creator (作者) 施琮仁
dc.creator (作者) Shih, Tsungjen
dc.creator (作者) Wang, Shaojung Sharon
dc.date (日期) 2021-05
dc.date.accessioned 11-Feb-2022 14:56:02 (UTC+8)-
dc.date.available 11-Feb-2022 14:56:02 (UTC+8)-
dc.date.issued (上傳時間) 11-Feb-2022 14:56:02 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/139060-
dc.description.abstract (摘要) Due to heightened ecological awareness and concern in recent years, many businesses have started to employ cause-related marketing (CRM) strategies aiming at communicating sustainability-based value to their potential targets. Building on the growing body of research on cause-brand fit and product types, the present study incorporates environmental values to explore the effectiveness of CRM messages in the telecom industry. A 4 × 2 online experiment was conducted in which a total of 1175 adults in Taiwan participated. The results demonstrated that CRM campaigns were effective for increasing perceived corporate image and purchase intentions. However, corporate image and purchase intentions did not vary with different levels of cause-brand fit. The results also showed that corporate image mediated the relationship between CRM campaigns and purchase intentions. Furthermore, this indirect relationship was moderated by environmental values, especially for necessary products. Theoretical and practical implications on corporate social responsibility to promote environmental sustainability are discussed.
dc.format.extent 457571 bytes-
dc.format.mimetype application/pdf-
dc.relation (關聯) Sustainability, Vol.13, No.9, pp.5129
dc.subject (關鍵詞) cause-brand fit; cause-related marketing; environmental values; product type; sustainability; telecommunications industry
dc.title (題名) Cause-Related Marketing in the Telecom Sector: Understanding the Dynamics Among Environmental Values, Cause-Brand Fit, and Product Type
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.3390/su13095129
dc.doi.uri (DOI) https://doi.org/10.3390/su13095129