1. NCCU Academic Hub
  2. Publications
  3. College of Science
  4. Periodical Articles
  5. Item

Publications-Periodical Articles

Article View/Open

Publication Export

Google ScholarTM

NCCU Library

Citation Infomation

Related Publications in TAIR

題名 Can manager`s listening behavior benefit employees? Power distance may have the answer
作者 郭建志
Kuo, Chien-Chih
Chang, Kirk;Cheng, Sheng
貢獻者 心理系
日期 2024-12
上傳時間 30-Jun-2022 11:09:16 (UTC+8)
摘要 The current research investigated employee’s perception of their manager’s listening behavior (MLB). Drawing on the group-value theory, we examined the role of MLB and analyzed its effect through employee’s power distance orientation. We distributed questionnaires to 219 employees and adopted two-wave data collection to ameliorate the bias of common method variance. Statistical analysis revealed that MLB was related to employees’ well-being and work engagement. For employees with lower power distance orientation, MLB led to more self-esteem. For employees with higher power distance orientation, MLB did not affect their self-esteem. MLB was not always beneficial to the employees, as individuals may interpret MLB positively or negatively. Research findings have brought new insights into the listening literature, particularly from the perspective of manager’s listening behavior. We encourage the organizations to incorporate listening skills into the education programs (for training incumbent managers) and recruitment criterions (for hiring new managers). Implications on the manager-employee relationship are also discussed.
關聯 International Journal of Listening, Vol.38, No.3, pp.171-185
資料類型 article
DOI https://doi.org/10.1080/10904018.2021.2004892
dc.contributor 心理系-
dc.creator (作者) 郭建志-
dc.creator (作者) Kuo, Chien-Chih-
dc.creator (作者) Chang, Kirk;Cheng, Sheng-
dc.date (日期) 2024-12-
dc.date.accessioned 30-Jun-2022 11:09:16 (UTC+8)-
dc.date.available 30-Jun-2022 11:09:16 (UTC+8)-
dc.date.issued (上傳時間) 30-Jun-2022 11:09:16 (UTC+8)-
dc.identifier.uri (URI) https://ah.lib.nccu.edu.tw/item?item_id=159851-
dc.description.abstract (摘要) The current research investigated employee’s perception of their manager’s listening behavior (MLB). Drawing on the group-value theory, we examined the role of MLB and analyzed its effect through employee’s power distance orientation. We distributed questionnaires to 219 employees and adopted two-wave data collection to ameliorate the bias of common method variance. Statistical analysis revealed that MLB was related to employees’ well-being and work engagement. For employees with lower power distance orientation, MLB led to more self-esteem. For employees with higher power distance orientation, MLB did not affect their self-esteem. MLB was not always beneficial to the employees, as individuals may interpret MLB positively or negatively. Research findings have brought new insights into the listening literature, particularly from the perspective of manager’s listening behavior. We encourage the organizations to incorporate listening skills into the education programs (for training incumbent managers) and recruitment criterions (for hiring new managers). Implications on the manager-employee relationship are also discussed.-
dc.format.extent 109 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) International Journal of Listening, Vol.38, No.3, pp.171-185-
dc.title (題名) Can manager`s listening behavior benefit employees? Power distance may have the answer-
dc.type (資料類型) article-
dc.identifier.doi (DOI) 10.1080/10904018.2021.2004892-
dc.doi.uri (DOI) https://doi.org/10.1080/10904018.2021.2004892-