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題名 減重自費處方藥之策略行銷分析
Strategic Marketing Analysis of Out-of-pocket Prescription Drugs for Weight-loss
作者 尤映清
Yu, Ying-Ching
貢獻者 巫立宇<br>林智偉
Wu, Lei-Yu<br>Lin, Chih-Wei
尤映清
Yu, Ying-Ching
關鍵詞 自費處方藥
減重藥物
肥胖症
策略行銷
商業模式
Out-of-pocket prescription Drugs
Weight loss drugs
Obesity
Strategic marketing analysis
Business model
日期 2022
上傳時間 1-Jul-2022 16:33:51 (UTC+8)
摘要 隨著肥胖及過重人口快速增長,肥胖防治已成為全球公共衛生及醫療保健體系的重點項目。在台灣,18歲以上成人過重的比例逐年升高,於2019年時已高達47.97%,然而,受限於藥品分級制度與藥事法規範,藥廠於台灣市場無法對患者進行處方藥物的宣傳與廣告,僅能透過專業醫療人員的處方和介紹,將最新、安全及有效的合法藥物相關資訊傳達給目標客群。
     
     本研究以百年歐洲藥廠N公司之肥胖症治療藥物S產品作為個案研究,運用BMC商業模式圖及策略行銷4C架構探討在如此龐大且未開發的台灣市場中,新進自費處方減重藥物如何擬定與執行策略,提升藥品之能見度與市佔率,並找出可補強和調整之處給予建議,進而增加患者主動求診指定S產品的數量及醫師處方S產品的意願。
     
     從研究結果發現,台灣肥胖患者即便對於減重有高度意願,僅有約四分之一有進一步行動,而在有採取行動的人當中,高達七成選擇靠自己,而非尋求外部專業醫療協助。S產品之商業模式的各項要素中,確實存在許多降低顧客交易成本的活動與規劃,然而,針對本個案在行銷策略上需著手的三個方向:使更多人採取減重行動、使患者選擇正規的醫療機構治療、使醫師對適合的患者使用S產品,仍需透過認證機制、媒體溝通計畫、經營社群與衛教平台等具體作法增加S產品聲量和觸及更多目標客群,在持續擴大市場藥物需求的同時,能將其獨特的產品及服務傳遞給院所與患者端,為其創造更多價值並保有競爭優勢。
With the rapid growth of obese and overweight populations, obesity prevention and treatment has become a priority for global public health and healthcare systems. In Taiwan, the proportion of overweight adults over the age of 18 has been increasing year by year, reaching as high as 47.97% in 2019. However, due to the drug grading system and Pharmaceutical Affairs Act, pharmaceutical companies cannot advertise prescription drugs to patients in the Taiwan market. Instead, they can only convey product information to the target group through the prescription and introduction by HCP (Healthcare professional).
     
     The study takes the obesity drug S product from the century-old European pharmaceutical company N as a case, and uses the Business Model Canvas (BMC) and 4C of Strategic Marketing Analysis to discuss how to formulate new out-of-pocket prescription drugs for weight loss in the large and undeveloped market in Taiwan, implement strategies to increase the market share of drugs, and identify areas that can be reinforced and adjusted to give suggestions, thereby increasing the number of patients actively designated S product and the willingness of physicians to prescribe S product.
     
     According to the research results, even if Taiwanese obese patients have a high intention to lose weight, only about one-quarter will take further action, and among those who have taken action, up to 70% choose to rely on themselves rather than seek external professional medical assistance. Among the elements of the business model of the S product, there are indeed many activities and plans to reduce customer transaction costs. However, for this case, the marketing strategy needs to be carried out in three directions: to make more people take weight-loss actions, to make patients choose a formal medical institution for treatment, and to make doctors prescribe S product for suitable patients still needs to increase the volume of S product and reach more target customers through specific measures such as certification, media communication plans, and operating communities and health education platforms. While continuing to expand market demand, it can deliver the unique product and services to HCP and patients, creating more values and maintaining a competitive advantage.
參考文獻 中文文獻
     1.Alexander Osterwalder、Yves Pigneur (2012),獲利世代:自己動手,畫出你 的商業模式,早安財經出版社
     2.全國法規資料庫-藥事法,檢自:https://law.moj.gov.tw/LawClass/LawAll.aspx?pcode=L0030001
     3.巫立宇、邱志聖(2015),銷售與顧客關係修訂版,新陸出版社
     4.邱志聖(2014),策略行銷分析:架構與實務應用第四版,智勝出版社。
     5.產業價值鏈資訊平台,檢自:https://ic.tpex.org.tw/introduce.php?ic=C100
     6.財團法人全民健康基金會,檢自:https://www.twhealth.org.tw/journalView.php?cat=50&sid=849&page=1
     7.國民健康署網站,檢自:https://www.hpa.gov.tw/Pages/Detail.aspx?nodeid=542&pid=9737
     英文文獻
     1.Guh, DP, Zhang W, Bansback N, et al. The incidence of comorbidities related to obesity and overweight, a systematic review and meta-analysis. BMC Public Health. 2009;9:88–107.
     2.National Institute for Health and Care Excellence (NICE). Obesity: guidance on the prevention, identification, assessment and management of overweight and obesity in children and adults.
     3.Osterwalder, Alexander, Pigneur, Yves (2011). Business Model Generation: A handbook for visionaries, game changers and challengers. African Journal of Business Management Vol.5 (7).
     4.World Health Organization. Obesity and overweight. Fact sheet N° 311. June 2016. Available at: http://www.who.int/mediacentre/factsheets/fs311/en/.
     5. Yin, R. K. (2009). Case Study research design and methods, 4thed. Thousand Oaks, CA: Sage.
描述 碩士
國立政治大學
企業管理研究所(MBA學位學程)
108363035
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0108363035
資料類型 thesis
dc.contributor.advisor 巫立宇<br>林智偉zh_TW
dc.contributor.advisor Wu, Lei-Yu<br>Lin, Chih-Weien_US
dc.contributor.author (Authors) 尤映清zh_TW
dc.contributor.author (Authors) Yu, Ying-Chingen_US
dc.creator (作者) 尤映清zh_TW
dc.creator (作者) Yu, Ying-Chingen_US
dc.date (日期) 2022en_US
dc.date.accessioned 1-Jul-2022 16:33:51 (UTC+8)-
dc.date.available 1-Jul-2022 16:33:51 (UTC+8)-
dc.date.issued (上傳時間) 1-Jul-2022 16:33:51 (UTC+8)-
dc.identifier (Other Identifiers) G0108363035en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/140722-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所(MBA學位學程)zh_TW
dc.description (描述) 108363035zh_TW
dc.description.abstract (摘要) 隨著肥胖及過重人口快速增長,肥胖防治已成為全球公共衛生及醫療保健體系的重點項目。在台灣,18歲以上成人過重的比例逐年升高,於2019年時已高達47.97%,然而,受限於藥品分級制度與藥事法規範,藥廠於台灣市場無法對患者進行處方藥物的宣傳與廣告,僅能透過專業醫療人員的處方和介紹,將最新、安全及有效的合法藥物相關資訊傳達給目標客群。
     
     本研究以百年歐洲藥廠N公司之肥胖症治療藥物S產品作為個案研究,運用BMC商業模式圖及策略行銷4C架構探討在如此龐大且未開發的台灣市場中,新進自費處方減重藥物如何擬定與執行策略,提升藥品之能見度與市佔率,並找出可補強和調整之處給予建議,進而增加患者主動求診指定S產品的數量及醫師處方S產品的意願。
     
     從研究結果發現,台灣肥胖患者即便對於減重有高度意願,僅有約四分之一有進一步行動,而在有採取行動的人當中,高達七成選擇靠自己,而非尋求外部專業醫療協助。S產品之商業模式的各項要素中,確實存在許多降低顧客交易成本的活動與規劃,然而,針對本個案在行銷策略上需著手的三個方向:使更多人採取減重行動、使患者選擇正規的醫療機構治療、使醫師對適合的患者使用S產品,仍需透過認證機制、媒體溝通計畫、經營社群與衛教平台等具體作法增加S產品聲量和觸及更多目標客群,在持續擴大市場藥物需求的同時,能將其獨特的產品及服務傳遞給院所與患者端,為其創造更多價值並保有競爭優勢。
zh_TW
dc.description.abstract (摘要) With the rapid growth of obese and overweight populations, obesity prevention and treatment has become a priority for global public health and healthcare systems. In Taiwan, the proportion of overweight adults over the age of 18 has been increasing year by year, reaching as high as 47.97% in 2019. However, due to the drug grading system and Pharmaceutical Affairs Act, pharmaceutical companies cannot advertise prescription drugs to patients in the Taiwan market. Instead, they can only convey product information to the target group through the prescription and introduction by HCP (Healthcare professional).
     
     The study takes the obesity drug S product from the century-old European pharmaceutical company N as a case, and uses the Business Model Canvas (BMC) and 4C of Strategic Marketing Analysis to discuss how to formulate new out-of-pocket prescription drugs for weight loss in the large and undeveloped market in Taiwan, implement strategies to increase the market share of drugs, and identify areas that can be reinforced and adjusted to give suggestions, thereby increasing the number of patients actively designated S product and the willingness of physicians to prescribe S product.
     
     According to the research results, even if Taiwanese obese patients have a high intention to lose weight, only about one-quarter will take further action, and among those who have taken action, up to 70% choose to rely on themselves rather than seek external professional medical assistance. Among the elements of the business model of the S product, there are indeed many activities and plans to reduce customer transaction costs. However, for this case, the marketing strategy needs to be carried out in three directions: to make more people take weight-loss actions, to make patients choose a formal medical institution for treatment, and to make doctors prescribe S product for suitable patients still needs to increase the volume of S product and reach more target customers through specific measures such as certification, media communication plans, and operating communities and health education platforms. While continuing to expand market demand, it can deliver the unique product and services to HCP and patients, creating more values and maintaining a competitive advantage.
en_US
dc.description.tableofcontents 摘要 I
     Abstract II
     目次 IV
     圖次 VI
     表次 VII
     第一章 緒論 1
     第一節 研究背景與動機 1
     第二節 研究目的 4
     第三節 研究流程 5
     第二章 文獻探討 6
     第一節 組織採購中心 6
     第二節 交易成本理論 8
     第三節 策略行銷4C分析架構 9
     第四節 BMC商業模式圖 15
     第三章 研究方法 19
     第一節 研究對象 19
     第二節 研究方法 19
     第四章 個案研究 21
     第一節 製藥產業介紹 21
     第二節 肥胖症介紹 25
     第三節 台灣肥胖市場現況 28
     第四節 N公司介紹 31
     第五節 S產品介紹 33
     第五章 個案分析 38
     第一節 S產品-策略方向 38
     第二節 S產品-策略行銷4C分析 41
     第三節 S產品-商業模式分析 49
     第六章 結論與建議 55
     第一節 結論 55
     第二節 研究限制 60
     參考文獻 61
zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0108363035en_US
dc.subject (關鍵詞) 自費處方藥zh_TW
dc.subject (關鍵詞) 減重藥物zh_TW
dc.subject (關鍵詞) 肥胖症zh_TW
dc.subject (關鍵詞) 策略行銷zh_TW
dc.subject (關鍵詞) 商業模式zh_TW
dc.subject (關鍵詞) Out-of-pocket prescription Drugsen_US
dc.subject (關鍵詞) Weight loss drugsen_US
dc.subject (關鍵詞) Obesityen_US
dc.subject (關鍵詞) Strategic marketing analysisen_US
dc.subject (關鍵詞) Business modelen_US
dc.title (題名) 減重自費處方藥之策略行銷分析zh_TW
dc.title (題名) Strategic Marketing Analysis of Out-of-pocket Prescription Drugs for Weight-lossen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 中文文獻
     1.Alexander Osterwalder、Yves Pigneur (2012),獲利世代:自己動手,畫出你 的商業模式,早安財經出版社
     2.全國法規資料庫-藥事法,檢自:https://law.moj.gov.tw/LawClass/LawAll.aspx?pcode=L0030001
     3.巫立宇、邱志聖(2015),銷售與顧客關係修訂版,新陸出版社
     4.邱志聖(2014),策略行銷分析:架構與實務應用第四版,智勝出版社。
     5.產業價值鏈資訊平台,檢自:https://ic.tpex.org.tw/introduce.php?ic=C100
     6.財團法人全民健康基金會,檢自:https://www.twhealth.org.tw/journalView.php?cat=50&sid=849&page=1
     7.國民健康署網站,檢自:https://www.hpa.gov.tw/Pages/Detail.aspx?nodeid=542&pid=9737
     英文文獻
     1.Guh, DP, Zhang W, Bansback N, et al. The incidence of comorbidities related to obesity and overweight, a systematic review and meta-analysis. BMC Public Health. 2009;9:88–107.
     2.National Institute for Health and Care Excellence (NICE). Obesity: guidance on the prevention, identification, assessment and management of overweight and obesity in children and adults.
     3.Osterwalder, Alexander, Pigneur, Yves (2011). Business Model Generation: A handbook for visionaries, game changers and challengers. African Journal of Business Management Vol.5 (7).
     4.World Health Organization. Obesity and overweight. Fact sheet N° 311. June 2016. Available at: http://www.who.int/mediacentre/factsheets/fs311/en/.
     5. Yin, R. K. (2009). Case Study research design and methods, 4thed. Thousand Oaks, CA: Sage.
zh_TW
dc.identifier.doi (DOI) 10.6814/NCCU202200502en_US