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題名 探討不同業配訊息揭露時間及文字干擾對YouTube業配影片廣告效果之影響:以擬社會關係為調節變項
Influences of Different Disclosure Timing and Textual Distraction on the Effects of YouTube Advertorial Videos: The Moderating Role of Parasocial Relationship
作者 陳昀之
Chen, Yun-Chih
貢獻者 施琮仁
Shih, Tsung-Jen
陳昀之
Chen, Yun-Chih
關鍵詞 YouTube業配影片
廣告揭露
說服知識模型
擬社會關係
廣告效果
YouTube advertorial videos
Sponsorship disclosure
Persuasion knowledge
Parasocial relationship
Advertising effects
日期 2022
上傳時間 1-Aug-2022 18:17:04 (UTC+8)
摘要 YouTube內容創作者的影響力使得品牌願意經常與創作者進行商業合作,然而,其原創和商業內容之間的模糊界線時常引起消費者的質疑。因此,廣告揭露及其效果已成為具有理論和實務意義的重要研究課題。本研究旨在探討不同業配訊息的揭露時間是否會對消費者的說服知識、品牌態度、購買意願和品牌信任產生不同的影響。此外,本研究也將探討擬社會關係和文字干擾的調節作用。本研究採用線上實驗法,選擇社群媒體平台YouTube為研究情境,並以二因子實驗設計(廣告揭露時間:無、前、後;文字干擾:有、無)進行受試者間設計,總計招募283位受試者參與研究。結果顯示,有廣告揭露的影片更能提升消費者的概念性說服知識,使消費者認知到廣告的存在,但將導致消費者對品牌產生負面態度、降低購買意願及品牌信任度,也發現不同的廣告揭露時間點,其對消費者品牌態度、購買意願與品牌信任的影響力是相同的。文字干擾並不會影響廣告揭露對品牌評價的影響,而擬社會關係則會減弱概念性說服知識對態度性說服知識的負面影響。此外,擬社會關係只能減弱消費者說服知識對其購買意願的負面影響,而不能減弱其對品牌態度和品牌信任的負面影響。此研究不僅提供品牌及內容創作者廣告揭露策略參考,也提出未來研究的相關建議。
As brands started to shift their marketing budget from traditional advertising to online videos, YouTube influencers are being courted by marketers (Xiao et al., 2018). However, the blurred line between the original and commercial contents has raised problems among consumers. Therefore, the sponsorship disclosure and its timing have become important research topics with both theoretical and practical implications. This study aims to discuss whether a disclosure prior to or after the YouTube advertorial contents may have different influences on viewers’ persuasion knowledge, brand attitude, purchase intention and brand trust. In addition, the moderating role of parasocial relationship and textual distraction will also be taken into considerations. An online experiment which employed a 3 (disclosure timing: no disclosure vs. prior-disclosure vs. post-disclosure) x 2 (distraction: with distraction vs. without distraction) between-subjects design was conducted. The results indicated that a sponsorship disclosure could activate people’s conceptual and evaluative persuasion knowledge, led to critical attitudes and in turn, less favorable brand attitude, lower purchase intention and brand trust compared to no disclosure. However, no matter the disclosure was placed before or after the sponsored content, the effects of a sponsorship disclosure on brand evaluations were the same. Textual distraction also did not influence the effects of sponsorship disclosure on brand evaluations. The study also found that parasocial relationship attenuated the negative effects exerted by conceptual persuasion knowledge on evaluative persuasion knowledge. In addition, parasocial relationship could only attenuate the negative effects of evaluative persuasion knowledge on viewers’ purchase intention but not on their brand attitude and brand trust. This study informs social media influencers and marketers about the viable strategies that are both honest and effective.
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描述 碩士
國立政治大學
國際傳播英語碩士學位學程(IMICS)
108461005
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0108461005
資料類型 thesis
dc.contributor.advisor 施琮仁zh_TW
dc.contributor.advisor Shih, Tsung-Jenen_US
dc.contributor.author (Authors) 陳昀之zh_TW
dc.contributor.author (Authors) Chen, Yun-Chihen_US
dc.creator (作者) 陳昀之zh_TW
dc.creator (作者) Chen, Yun-Chihen_US
dc.date (日期) 2022en_US
dc.date.accessioned 1-Aug-2022 18:17:04 (UTC+8)-
dc.date.available 1-Aug-2022 18:17:04 (UTC+8)-
dc.date.issued (上傳時間) 1-Aug-2022 18:17:04 (UTC+8)-
dc.identifier (Other Identifiers) G0108461005en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/141201-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際傳播英語碩士學位學程(IMICS)zh_TW
dc.description (描述) 108461005zh_TW
dc.description.abstract (摘要) YouTube內容創作者的影響力使得品牌願意經常與創作者進行商業合作,然而,其原創和商業內容之間的模糊界線時常引起消費者的質疑。因此,廣告揭露及其效果已成為具有理論和實務意義的重要研究課題。本研究旨在探討不同業配訊息的揭露時間是否會對消費者的說服知識、品牌態度、購買意願和品牌信任產生不同的影響。此外,本研究也將探討擬社會關係和文字干擾的調節作用。本研究採用線上實驗法,選擇社群媒體平台YouTube為研究情境,並以二因子實驗設計(廣告揭露時間:無、前、後;文字干擾:有、無)進行受試者間設計,總計招募283位受試者參與研究。結果顯示,有廣告揭露的影片更能提升消費者的概念性說服知識,使消費者認知到廣告的存在,但將導致消費者對品牌產生負面態度、降低購買意願及品牌信任度,也發現不同的廣告揭露時間點,其對消費者品牌態度、購買意願與品牌信任的影響力是相同的。文字干擾並不會影響廣告揭露對品牌評價的影響,而擬社會關係則會減弱概念性說服知識對態度性說服知識的負面影響。此外,擬社會關係只能減弱消費者說服知識對其購買意願的負面影響,而不能減弱其對品牌態度和品牌信任的負面影響。此研究不僅提供品牌及內容創作者廣告揭露策略參考,也提出未來研究的相關建議。zh_TW
dc.description.abstract (摘要) As brands started to shift their marketing budget from traditional advertising to online videos, YouTube influencers are being courted by marketers (Xiao et al., 2018). However, the blurred line between the original and commercial contents has raised problems among consumers. Therefore, the sponsorship disclosure and its timing have become important research topics with both theoretical and practical implications. This study aims to discuss whether a disclosure prior to or after the YouTube advertorial contents may have different influences on viewers’ persuasion knowledge, brand attitude, purchase intention and brand trust. In addition, the moderating role of parasocial relationship and textual distraction will also be taken into considerations. An online experiment which employed a 3 (disclosure timing: no disclosure vs. prior-disclosure vs. post-disclosure) x 2 (distraction: with distraction vs. without distraction) between-subjects design was conducted. The results indicated that a sponsorship disclosure could activate people’s conceptual and evaluative persuasion knowledge, led to critical attitudes and in turn, less favorable brand attitude, lower purchase intention and brand trust compared to no disclosure. However, no matter the disclosure was placed before or after the sponsored content, the effects of a sponsorship disclosure on brand evaluations were the same. Textual distraction also did not influence the effects of sponsorship disclosure on brand evaluations. The study also found that parasocial relationship attenuated the negative effects exerted by conceptual persuasion knowledge on evaluative persuasion knowledge. In addition, parasocial relationship could only attenuate the negative effects of evaluative persuasion knowledge on viewers’ purchase intention but not on their brand attitude and brand trust. This study informs social media influencers and marketers about the viable strategies that are both honest and effective.en_US
dc.description.tableofcontents Chapter 1. Introduction 1
Chapter 2. Literature Review 7
2.1 YouTube Sponsorship Disclosure 7
2.2 YouTube Sponsorship Disclosure Modality & Timing 8
2.3 Effects of Sponsorship Disclosure on Conceptual Persuasion Knowledge 9
2.4 Distraction and Conceptual Persuasion Knowledge 11
2.5 Effects of Different Sponsorship Disclosure Timing on Conceptual Persuasion Knowledge 12
2.6 Conceptual Persuasion Knowledge and Evaluative Persuasion Knowledge 14
2.7 Evaluative Persuasion Knowledge, Brand Attitude, Purchase Intention & Brand Trust 14
2.8 Different Sponsorship Disclosure Timing, Persuasion Knowledge, Brand Attitude, Purchase Intention and Brand Trust 16
2.9 Distraction, Persuasion Knowledge, Brand Attitude, Purchase Intention and Brand Trust 18
2.10 The Moderating Effects of Parasocial Relationship 20
Chapter 3. Methodology 24
3.1 Experimental Design 24
3.2 Stimulus 25
3.3 Pre-test 1 26
3.3.1 Participants 27
3.3.2 Measurements 27
3.3.3 Manipulation Check 30
3.4 Pre-test 2 31
3.4.1 Revised Stimulus 31
3.4.2 Participants 31
3.4.3 Measurements 32
3.4.4 Manipulation Check 32
3.5 Main Study 33
3.5.1 Participants and Procedure 33
3.5.2 Measurements 34
Chapter 4. Results 35
4.1 Descriptive Analysis 35
4.2 Hypothesis Testing 37
Chapter 5. Discussion 63
5.1 Sponsorship Disclosures and Persuasion Knowledge 63
5.2 Disclosure Timing, Persuasion Knowledge and Brand Evaluations 64
5.3 Distraction, Persuasion Knowledge and Brand Evaluations 66
5.4 PSR Moderation and Persuasion Knowledge 69
5.5 PSR Moderation and Brand Evaluations 69
5.6 Limitations and Future Research 71
Chapter 6. Conclusion 73
6.1 Theoretical Implications 73
6.2 Practical Implications 74
References 76
Appendix A. Pre-test Questionnaire 86
Appendix B. Stimulus Materials 91
Appendix C. Descriptive Statistics Tables of the Second Pre-test 94
Appendix D. Main Study Questionnaire 98
Appendix E. Descriptive Statistics Tables of the Main Study 112
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dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0108461005en_US
dc.subject (關鍵詞) YouTube業配影片zh_TW
dc.subject (關鍵詞) 廣告揭露zh_TW
dc.subject (關鍵詞) 說服知識模型zh_TW
dc.subject (關鍵詞) 擬社會關係zh_TW
dc.subject (關鍵詞) 廣告效果zh_TW
dc.subject (關鍵詞) YouTube advertorial videosen_US
dc.subject (關鍵詞) Sponsorship disclosureen_US
dc.subject (關鍵詞) Persuasion knowledgeen_US
dc.subject (關鍵詞) Parasocial relationshipen_US
dc.subject (關鍵詞) Advertising effectsen_US
dc.title (題名) 探討不同業配訊息揭露時間及文字干擾對YouTube業配影片廣告效果之影響:以擬社會關係為調節變項zh_TW
dc.title (題名) Influences of Different Disclosure Timing and Textual Distraction on the Effects of YouTube Advertorial Videos: The Moderating Role of Parasocial Relationshipen_US
dc.type (資料類型) thesisen_US
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dc.identifier.doi (DOI) 10.6814/NCCU202201040en_US