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題名 探討文本摘要與使用者互動於保險科技新聞之應用
Exploring text summarization with interaction on InsurTech news
作者 郭宗翰
Kuo, Tsung-Han
貢獻者 林怡伶
Lin, Yi-Ling
郭宗翰
Kuo, Tsung-Han
關鍵詞 使用者互動
保險科技
文本摘要
競爭智慧
User interaction
InsurTech
Text summarization
Competitor intelligence
日期 2022
上傳時間 5-Oct-2022 09:01:21 (UTC+8)
摘要 近年來，保險業逐漸走向全面數位化，大數據、人工智慧、區塊鏈等先進技術。許多保險公司改變了原有的商業模式、流程和產品，以應對環境的動態變化。由於競爭關係發生了變化，新聞資訊對於保險公司的在變得更加重要。本研究致力於開發一個可以幫助使用者整理資訊的系統，並包含文本摘要、交互過濾機制和標註關鍵字的註釋。我們透過實驗室實驗評估我們開發的系統，並測試我們的系統和使用者既有的習慣在不同面向的結果是否有所不同。這項研究的結果表明，我們開發的系統具有更高的生產力，我們的受試者可以通過我們設計的三個功能產生更多字數的摘要。此外，標註工具和關鍵字上色也有助於受試者閱讀文本內容。通過主觀問卷以及訪談，我們的系統被證明對使用者有用。
The insurance industry in recent years has gradually been digitalized with the advance technology, such as the big data, AI, and blockchain. Many insurance companies had changed their original business model, process, and product to face the dynamic change in the environment. The news of insurance companies in the business context becomes more important since the competitive relationship has been changed. Our research is dedicated to develop a system to assist users to make a simple organization when they find some information. We also design the with three functions: text summarization, interactive filtering visualization, and annotation with specified keywords to help users when they read the textual content. A lab experiment was conducted to evaluate our developed system with specified tasks and measure the different dimensions of our developed system comparing with subjects’ familiar way to find information. The findings of this study show the more productivity in our developed system, which our subjects can produce more summary content with our three designed functions. Besides, annotation tool and highlight text also help subjects when they read the textual content. With the subjective questionnaires, our systems are proved to be useful for users.
參考文獻 Alt, R., Beck, R., & Smits, M. T. (2018). FinTech and the transformation of the financial industry. Electronic Markets, 28(3), 235-243. doi:10.1007/s12525- 018-0310-9
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描述 碩士
國立政治大學
資訊管理學系
109356031
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0109356031
資料類型 thesis
dc.contributor.advisor 林怡伶zh_TW
dc.contributor.advisor Lin, Yi-Lingen_US
dc.contributor.author (Authors) 郭宗翰zh_TW
dc.contributor.author (Authors) Kuo, Tsung-Hanen_US
dc.creator (作者) 郭宗翰zh_TW
dc.creator (作者) Kuo, Tsung-Hanen_US
dc.date (日期) 2022en_US
dc.date.accessioned 5-Oct-2022 09:01:21 (UTC+8)-
dc.date.available 5-Oct-2022 09:01:21 (UTC+8)-
dc.date.issued (上傳時間) 5-Oct-2022 09:01:21 (UTC+8)-
dc.identifier (Other Identifiers) G0109356031en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/142067-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理學系zh_TW
dc.description (描述) 109356031zh_TW
dc.description.abstract (摘要) 近年來，保險業逐漸走向全面數位化，大數據、人工智慧、區塊鏈等先進技術。許多保險公司改變了原有的商業模式、流程和產品，以應對環境的動態變化。由於競爭關係發生了變化，新聞資訊對於保險公司的在變得更加重要。本研究致力於開發一個可以幫助使用者整理資訊的系統，並包含文本摘要、交互過濾機制和標註關鍵字的註釋。我們透過實驗室實驗評估我們開發的系統，並測試我們的系統和使用者既有的習慣在不同面向的結果是否有所不同。這項研究的結果表明，我們開發的系統具有更高的生產力，我們的受試者可以通過我們設計的三個功能產生更多字數的摘要。此外，標註工具和關鍵字上色也有助於受試者閱讀文本內容。通過主觀問卷以及訪談，我們的系統被證明對使用者有用。zh_TW
dc.description.abstract (摘要) The insurance industry in recent years has gradually been digitalized with the advance technology, such as the big data, AI, and blockchain. Many insurance companies had changed their original business model, process, and product to face the dynamic change in the environment. The news of insurance companies in the business context becomes more important since the competitive relationship has been changed. Our research is dedicated to develop a system to assist users to make a simple organization when they find some information. We also design the with three functions: text summarization, interactive filtering visualization, and annotation with specified keywords to help users when they read the textual content. A lab experiment was conducted to evaluate our developed system with specified tasks and measure the different dimensions of our developed system comparing with subjects’ familiar way to find information. The findings of this study show the more productivity in our developed system, which our subjects can produce more summary content with our three designed functions. Besides, annotation tool and highlight text also help subjects when they read the textual content. With the subjective questionnaires, our systems are proved to be useful for users.en_US
dc.description.tableofcontents Chapter 1 Introduction 1
1.1 Research Background 1
1.2 Research Motivations 3
1.3 Research Objective 4
1.4 Proposal Organization 4
Chapter 2 Literature review 6
2.1 InsurTech 6
2.2 Competitor intelligence 7
2.4 Text summarization 8
Chapter 3 Research Framework 11
3.1 Expert interview 11
3.2 System interface 12
3.2.1 Text summarization 12
3.2.2 Interactive filtering 14
3.2.3 Keyword annotation 15
Chapter 4 Experiment Design 17
4.1 Interfaces 17
4.2 Tasks 18
4.3 Subjects 19
4.4 Experimental procedures 19
4.5 Hypotheses 21
4.6 Measurement 25
4.6.1 System logs 25
4.6.2 Questionnaire 26
4.6.3 Human evaluation 26
Chapter 5 Analysis and Results 28
5.1 Efficiency 30
5.2 Productivity 32
5.3 Summary quality 34
5.4. Subjective perception 35
Chapter 6 Discussion 40
6.1. Post-task questionnaire & Structured interview 40
6.2. Personal familiar way vs. our developed system 42
6.3. Summary 43
Chapter 7 Conclusion 48
7.1 Contribution 48
7.2 Limitations and future work 49
Appendix 51
Appendix A – Post-task questionnaire 51
Appendix B – Post-task questionnaire 51
Appendix C – Post-questionnaire 54
Appendix D – Task description example 55
Appendix E – The evaluation system & rubric 56
Reference 58		zh_TW
dc.format.extent 2676401 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0109356031en_US
dc.subject (關鍵詞) 使用者互動zh_TW
dc.subject (關鍵詞) 保險科技zh_TW
dc.subject (關鍵詞) 文本摘要zh_TW
dc.subject (關鍵詞) 競爭智慧zh_TW
dc.subject (關鍵詞) User interactionen_US
dc.subject (關鍵詞) InsurTechen_US
dc.subject (關鍵詞) Text summarizationen_US
dc.subject (關鍵詞) Competitor intelligenceen_US
dc.title (題名) 探討文本摘要與使用者互動於保險科技新聞之應用zh_TW
dc.title (題名) Exploring text summarization with interaction on InsurTech newsen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) Alt, R., Beck, R., & Smits, M. T. (2018). FinTech and the transformation of the financial industry. Electronic Markets, 28(3), 235-243. doi:10.1007/s12525- 018-0310-9
Amarouche, K., Benbrahim, H., & Kassou, I. (2018). Customer product review summarization over time for competitive intelligence. Journal of Automation, Mobile Robotics and Intelligent Systems, 70-82.
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dc.identifier.doi (DOI) 10.6814/NCCU202201574en_US