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題名 共同演出： 人機傳播視角下初探人形機器人Pepper
Performing Together : A Preliminary Study of Humanoid Robot ‘Pepper’ in the Perspective of Human-Machine Communication作者 黃靜妮
Huang, Jing-Ni貢獻者 王淑美
Wang, Su-Mei
黃靜妮
Huang, Jing-Ni關鍵詞 人機傳播
人形機器人
高夫曼
物質性
Pepper
Human-Machine Communication
Humanoid Robots
Goffman
Materiality
Pepper日期 2022 上傳時間 5-Oct-2022 09:03:04 (UTC+8) 摘要 近幾年人工智慧的發展和應用，推動了人形機器人的發展，讓我們得以在日常生活中與人形機器人近距離接觸。本研究希望能填補在人機傳播視角下，人與人形機器人的研究空白。從高夫曼的戲劇論及媒介物質性的角度切入，以軟銀公司的機器人Pepper為個案研究，通過對科技公司人員的訪談，並且實地觀察人類與Pepper的互動情形主要發現：一，人形機器人之所以能夠與人類互動，是它實現了擬人化的表演，而科技公司扮演重要推手；二，人形機器人執行任務是因果線性的時間順序，人與人的互動卻充滿變動性，過往適用於人際傳播的理論無法完全適用於人機傳播；三，人形機器人的物質性使得人形機器人不僅僅是被人類使用的工具，物質性在一定程度上共構出人與人形機器人的關係。
In recent years, the development and application of Artificial Intelligence has promoted the development of humanoid robots with which we can have close contact in our daily lives. This study aims to bridge the research gap between humans and humanoid robots from the perspective of human-machine communication. The study uses SoftBank`s robot Pepper as a case study from the perspective of Goffman`s theory of dramaturgy and the materiality of the media, and observes the interaction between humans and Pepper in the field through interviews with employees of the technology company. 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國立政治大學
傳播學院傳播碩士學位學程
107464070資料來源 http://thesis.lib.nccu.edu.tw/record/#G0107464070 資料類型 thesis dc.contributor.advisor 王淑美 zh_TW dc.contributor.advisor Wang, Su-Mei en_US dc.contributor.author (Authors) 黃靜妮 zh_TW dc.contributor.author (Authors) Huang, Jing-Ni en_US dc.creator (作者) 黃靜妮 zh_TW dc.creator (作者) Huang, Jing-Ni en_US dc.date (日期) 2022 en_US dc.date.accessioned 5-Oct-2022 09:03:04 (UTC+8) - dc.date.available 5-Oct-2022 09:03:04 (UTC+8) - dc.date.issued (上傳時間) 5-Oct-2022 09:03:04 (UTC+8) - dc.identifier (Other Identifiers) G0107464070 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/142075 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 傳播學院傳播碩士學位學程 zh_TW dc.description (描述) 107464070 zh_TW dc.description.abstract (摘要) 近幾年人工智慧的發展和應用，推動了人形機器人的發展，讓我們得以在日常生活中與人形機器人近距離接觸。本研究希望能填補在人機傳播視角下，人與人形機器人的研究空白。從高夫曼的戲劇論及媒介物質性的角度切入，以軟銀公司的機器人Pepper為個案研究，通過對科技公司人員的訪談，並且實地觀察人類與Pepper的互動情形主要發現：一，人形機器人之所以能夠與人類互動，是它實現了擬人化的表演，而科技公司扮演重要推手；二，人形機器人執行任務是因果線性的時間順序，人與人的互動卻充滿變動性，過往適用於人際傳播的理論無法完全適用於人機傳播；三，人形機器人的物質性使得人形機器人不僅僅是被人類使用的工具，物質性在一定程度上共構出人與人形機器人的關係。 zh_TW dc.description.abstract (摘要) In recent years, the development and application of Artificial Intelligence has promoted the development of humanoid robots with which we can have close contact in our daily lives. This study aims to bridge the research gap between humans and humanoid robots from the perspective of human-machine communication. The study uses SoftBank`s robot Pepper as a case study from the perspective of Goffman`s theory of dramaturgy and the materiality of the media, and observes the interaction between humans and Pepper in the field through interviews with employees of the technology company. The study finds that, first, the humanoid robot Pepper is able to interact with humans because it performs anthropomorphically and the technology company plays an important role in controlling it; second, the humanoid robot Pepper performs tasks in a linear temporal sequence of cause and effect, while human-human interaction is full of variability and theories previously applied to interpersonal communication cannot be fully applied to human-machine communication; third, the materiality of the humanoid robot Pepper makes the humanoid robot more than a tool used by humans, and materiality shapes the relationship between humans and humanoid robots to some extent. en_US dc.description.tableofcontents 目錄第一章 緒論 1第一節 研究緣起 1第二節 研究背景 4第二章 文獻回顧 7第一節 什麼是人形機器人 7第二節 人機傳播 14第三節 表演 18第四節 媒介物質性 22第五節 問題意識與研究問題 26第三章 研究方法 27第一節 以PEPPER為個案研究 27第二節 資料收集 31一、訪談法 31二、實地觀察 32第四章 研究分析 34第一節 排練——PEPPER的角色扮演 35第二節 演出——我和你的相遇 40第三節 幕後——PEPPER的物質性 49第五章 研究結論 54第一節 研究發現 54第二節 反思與討論 56第三節 研究限制與未來建議 58附錄 訪談大綱 59參考書目 60中文部分 60英文部分 64後記 壓傷的蘆葦祂不折斷，將殘的燈火祂不吹滅 71 zh_TW dc.format.extent 12558065 bytes - dc.format.mimetype application/pdf - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0107464070 en_US dc.subject (關鍵詞) 人機傳播 zh_TW dc.subject (關鍵詞) 人形機器人 zh_TW dc.subject (關鍵詞) 高夫曼 zh_TW dc.subject (關鍵詞) 物質性 zh_TW dc.subject (關鍵詞) Pepper zh_TW dc.subject (關鍵詞) Human-Machine Communication en_US dc.subject (關鍵詞) Humanoid Robots en_US dc.subject (關鍵詞) Goffman en_US dc.subject (關鍵詞) Materiality en_US dc.subject (關鍵詞) Pepper en_US dc.title (題名) 共同演出： 人機傳播視角下初探人形機器人Pepper zh_TW dc.title (題名) Performing Together : A Preliminary Study of Humanoid Robot ‘Pepper’ in the Perspective of Human-Machine Communication en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 中文部分元子、白峰（2020年1月8日）。<波士頓動力機器狗都去新西蘭放養了！網友：不努力連狗都不如>，《搜狐》。取自https://www.sohu.com/a/396685422_473283林宗輝（2022年1月13日）。<病毒藏不住！BNT疫苗母公司靠AI 火速揪出Omicron>，《財訊》。取自https://www.wealth.com.tw/articles/2cc62d50-8dc0-4388-8748-eb2bd6f94578林思平（2020）。<人工智慧與媒介理論：基德勒、克拉瑪與亞馬遜 Echo/Alexa>， 《新聞學研究》，142: 155-199。林思平（2021）。<人工智慧與人機傳播：傳播的擴充與弔詭>，《資訊社會研究》，41: 93-132。林原民（2017）。《消費者使用機器人Pepper之意願研究》。輔仁大學碩士論文。林悅（2022年3月5日）。 ，《中時新聞網》。取自https://www.chinatimes.com/realtimenews/20170528002653-260412?chdtv唐士哲（2017）。<作為文化技術的媒介： 基德勒的媒介理論初探>。《傳播研究與實踐》，第 7 卷 第 2 期，頁 5-32。徐鵬遠（2013年11月10日）。<18世紀錶匠發明「機器人」 可簡單「編程」>，《鳳凰網》。取自https://culture.ifeng.com/8/detail_2013_11/10/31118272_0.shtml張珂（2017年11月29日）。<數百年的兇猛進化：不可不知的歷史上9種武裝機器人〉，《新浪網》。取自http://k.sina.cn/article_2198234215_8306646702200295z.html?from=finance章戈浩、張磊（2019）。《物是人非與睹物思人：媒體與文化分析的物質性轉向》。《全球傳播學刊》，第12期。楊安琪（2020年12月30日）。<跑酷、翻滾不夠看，波士頓動力機器人熱舞跳出新高度>，《科技新報》。取自https://technews.tw/2020/12/30/boston-dynamics-robots-can-now-dance-better-than-before/蔡娪嫣（2021年8月21日）。<特斯拉「AI人型機器人」可能2022年問世！馬斯克稱不怕它造反，人類能輕鬆壓制>，《科技新報》。取自https://www.storm.mg/article/3895222?page=1蔡潔儀（2022年1月18日）。<不怕打針了！ 上海推「無針疫苗機器人」採高壓水柱注>，《東森新聞雲》。取自https://www.ettoday.net/news/20220118/2172056.htm#ixzz7PRO4UsyK陳詩童（2019年3月18日）。<日寺廟推AI觀音傳道、為眾生解惑>，《公視新聞網》。取自https://news.pts.org.tw/article/425868孫周興譯（2005）。《演講與論文集》。北京：三聯書店。陳怡安（2021年2月7日）。<美機器狗升級再進化引網驚嘆 細思卻毛骨悚然>，《中時新聞網》。取自https://www.chinatimes.com/hottopic/20210207004141-260809?chdtv葉李華（2018年6月30日）。<千年前的科幻小說？《列子》的機器人故事──談科論幻話創意>，《泛科學》。取自https://pansci.asia/archives/142452楊谷洋（2020年7月15日）。<在陪伴、照護後，機器人真有可能成為我們的家人嗎？>，《數位時代》。取自https://www.bnext.com.tw/article/58483/robot-real-family楊谷洋（2021）。《羅伯特玩真的？AI機器人時代的夢想進行式》。國立陽明交通大學出版社。楊中文（2021年1月11日）。<網民「調教」韓國美女AI機械成為「性奴」逾3萬人呼籲停止營運>，《香港01即時國際》。取自https://www.hk01.com/即時國際/572628/南韓美女ai機械人被網民調教變-性奴-逾3萬人呼籲停止營運BBC中文網（2021年12月29日）。<亞馬遜Alexa叫10歲女孩拿銅板觸碰通電插頭>，《BBC中文網》。取自https://www.bbc.com/zhongwen/trad/science-59819735楊又肇（2021年6月29日）。 ，《mashdigi》。取自https://mashdigi.com/softbank-has-stopped-producing-its-robotic-pepper/孫培元（2022）。《基於 RNN 手勢辨識之 Pepper Robot 視力檢測系統》。國立高雄科技大學碩士論文。謝薇棻（2014）。《透過Kinect驅動動畫增進Pepper機器人與使用者的親近度》。暨南國際大學碩士論文。劉玉潔（2021）。《應用消費價值理論與科技接受模式探討機器人使用意願-以Pepper機器人為例》。東吳大學碩士論文。張雅甄（2017）。《使用者對Pepper機器人的服務創新與滿意度暨持續使用意圖之研究—以服務公平性為干擾變項》。朝陽科技大學碩士論文。張朝欽（2022年4年12日）。<德URG收購Pepper機器人開發商 Q2完成交易>，《中時新聞網》。取自https://www.chinatimes.com/realtimenews/20220412003806-260410?chdtv蕭君暉（2021年1月30日）。<鴻海代工日本軟銀Pepper機器人傳停產>，《聯合新聞網》。取自https://udn.com/news/story/7240/5566894英文部分Aaltonen, I., Arvola, A., Heikkilä, P., & Lammi, H. 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