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題名 E-government and the hurdle of the “digital divide”? Rethinking the responses of the underprivileged in COVID-19 Hong Kong
作者 王慧敏
Wong, Natalie W. M.
Ho, Lawrence Ka-ki
貢獻者 公行系
關鍵詞 COVID‐19; digital divide; e‐government; Hong Kong; underprivileged
日期 2022-07
上傳時間 27-Dec-2022 09:28:29 (UTC+8)
摘要 The digital divide and insufficient social capital of aging, undereducated, and low-income nonnetizens are usually explained by the underpopularization of e-government. This review article moves beyond the mainstream concern over resources and technicalities and seeks to explore the reasons for reluctance, from digital vulnerabilities to e-service. We examine the varying responses to the three e-services launched by the Hong Kong government during the coronavirus disease 2019 (COVID-19) pandemic, online vaccination registration, electronic consumption vouchers, and social distancing apps in smartphones, and find that their perception of trust and security could be the major reservation of e-service users. How could we understand the “values” they harbor, and in what circumstances would they be more accepting of the new inventories? Our findings from this developed society in the Asian context might assist policymakers in pushing e-government forward in the post-COVID era.
關聯 Asian Politics & Policy, Vol.14, No.3, pp.423-435
資料類型 article
DOI https://doi.org/10.1111/aspp.12650
dc.contributor 公行系
dc.creator (作者) 王慧敏
dc.creator (作者) Wong, Natalie W. M.
dc.creator (作者) Ho, Lawrence Ka-ki
dc.date (日期) 2022-07
dc.date.accessioned 27-Dec-2022 09:28:29 (UTC+8)-
dc.date.available 27-Dec-2022 09:28:29 (UTC+8)-
dc.date.issued (上傳時間) 27-Dec-2022 09:28:29 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/142814-
dc.description.abstract (摘要) The digital divide and insufficient social capital of aging, undereducated, and low-income nonnetizens are usually explained by the underpopularization of e-government. This review article moves beyond the mainstream concern over resources and technicalities and seeks to explore the reasons for reluctance, from digital vulnerabilities to e-service. We examine the varying responses to the three e-services launched by the Hong Kong government during the coronavirus disease 2019 (COVID-19) pandemic, online vaccination registration, electronic consumption vouchers, and social distancing apps in smartphones, and find that their perception of trust and security could be the major reservation of e-service users. How could we understand the “values” they harbor, and in what circumstances would they be more accepting of the new inventories? Our findings from this developed society in the Asian context might assist policymakers in pushing e-government forward in the post-COVID era.
dc.format.extent 98 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Asian Politics & Policy, Vol.14, No.3, pp.423-435
dc.subject (關鍵詞) COVID‐19; digital divide; e‐government; Hong Kong; underprivileged
dc.title (題名) E-government and the hurdle of the “digital divide”? Rethinking the responses of the underprivileged in COVID-19 Hong Kong
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1111/aspp.12650
dc.doi.uri (DOI) https://doi.org/10.1111/aspp.12650