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題名 官僚回應性認知及其對參與式治理態度的影響：Q與R方法論之整合性研究
The Cognitions of Bureaucratic Responsiveness and Its Influence on Attitudes toward Participatory Governance: A Research Integrating Q and R Methodologies
作者 陳揚中
Chen, Yang-Chung
貢獻者 陳敦源
Chen, Don-Yun
陳揚中
Chen, Yang-Chung
關鍵詞 官僚回應性
主體性
Q方法論
混合方法研究
工作要求-資源模型
Bureaucratic responsiveness
Subjectivity
Q methodology
mixed-methods research
Job demand-resource model (JD-R Model)
日期 2023
上傳時間 6-Jul-2023 16:56:58 (UTC+8)
摘要 官僚人員是作為國家運作與公共服務的核心體系與關鍵角色，如果希望探究公共行政的本質，自然也無法忽略官僚的主體性及其影響，然而公共行政領域過往相對較著重規範性理論的發展，而長期忽略對官僚主體性的重視，也對於適用於主體性研究的Q方法論少有關注。本研究針對公共行政領域的關鍵議題官僚回應性為研究主題，以參與式治理的發展與影響為脈絡，探討當代民主治理的圖像轉變，爬梳官僚回應性的概念與研究發展，並藉由整合Q與R方法論的混合方法研究途徑，針對官僚回應性認知與對推動參與式治理政策之態度影響進行研究。本研究首先透過Q方法論的研究途徑探索與重構官僚本身對於官僚回應性的代表性認知類型，藉此深化對於官僚回應性的理解，同時也補充官僚回應性的經驗性研究大多著重於回應結果層面的測量，缺乏對於官僚如何思考與權衡多元回應要求的理解。對此，本研究針對臺北市政府公務人員為例，從中發現並詮釋出三種主要的官僚回應性認知類型，分別為：一、意向社群主義的烏托邦官僚；二、受制關係文化的官僚多元主義；三、重視中立能力的首長代理人。此外，本研究並基於此研究成果，進一步針對臺北市政府區公所之公務人員進行問卷調查，藉此了解三種官僚回應性認知類型在臺北市政府區公所公務人員當中的自我認同狀況，以及可能影響其認同程度的因素外，並配合工作要求－資源模型，以官僚回應性認知為官僚的關鍵心理資源變數，檢視其在工作要求、工作資源，以及對於推動參與式治理政策態度間的影響關係。最後，本研究針對官僚回應性認知及其對於推動參與式治理政策態度之影響等研究結果，以及Q與R方法論的混合方法研究設計與操作進行討論，並針對後續研究精進和相關實務發展提出建議。
Bureaucrats are the core role in the operation of the state. Therefore, their subjectivity and influence cannot be ignored when exploring the essence of public administration. However, the development of normative theories has been relatively emphasized in the field of public administration, while the importance of bureaucratic subjectivity has been neglected for a long time. Additionally, there has been little attention given to the Q methodology, which is applicable for subjectivity research. This study focuses on the core issue in the field of public administration, namely bureaucratic responsiveness, and conduct a mixed-methods research approach that combines Q and R methodologies to explore and analyze bureaucratic subjectivity. Against the background of the development and impact of participatory governance, this study describes the changes in the image of democratic governance, the impact on the concept of bureaucratic responsiveness, and further investigates the cognition of bureaucratic responsiveness and its effect on attitudes towards promoting policy of participatory governance. Firstly, by using the Q methodology, this study explores and reconstructs three representative cognitive types of bureaucratic responsiveness from public servants in the Taipei City Government: (1) Utopian bureaucrats of Communitarianism; (2) Bureaucratic pluralism under the constraint of Guanxi; (3) executive agents who value neutral ability. That supplements previous experiential researches on bureaucratic responsiveness, which mainly focus on measuring response results but lack understanding of how bureaucrats think and weigh multiple response requirements. In addition, this study conducts a questionnaire survey of public servants in the district offices of the Taipei City Government to understand their self-identity regarding the three types of cognitive bureaucratic responsiveness. Furthermore, this study examines the impact of bureaucratic responsiveness cognition, job demand, job resources towards attitudes of promoting participatory governance policy, which coordinated with the job demand-resource model. Finally, this study proposes suggestions for the design of the mixed-methods research integrating Q and R methodologies.
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描述 博士
國立政治大學
公共行政學系
103256503
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0103256503
資料類型 thesis
dc.contributor.advisor 陳敦源zh_TW
dc.contributor.advisor Chen, Don-Yunen_US
dc.contributor.author (Authors) 陳揚中zh_TW
dc.contributor.author (Authors) Chen, Yang-Chungen_US
dc.creator (作者) 陳揚中zh_TW
dc.creator (作者) Chen, Yang-Chungen_US
dc.date (日期) 2023en_US
dc.date.accessioned 6-Jul-2023 16:56:58 (UTC+8)-
dc.date.available 6-Jul-2023 16:56:58 (UTC+8)-
dc.date.issued (上傳時間) 6-Jul-2023 16:56:58 (UTC+8)-
dc.identifier (Other Identifiers) G0103256503en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/145906-
dc.description (描述) 博士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 公共行政學系zh_TW
dc.description (描述) 103256503zh_TW
dc.description.abstract (摘要) 官僚人員是作為國家運作與公共服務的核心體系與關鍵角色，如果希望探究公共行政的本質，自然也無法忽略官僚的主體性及其影響，然而公共行政領域過往相對較著重規範性理論的發展，而長期忽略對官僚主體性的重視，也對於適用於主體性研究的Q方法論少有關注。本研究針對公共行政領域的關鍵議題官僚回應性為研究主題，以參與式治理的發展與影響為脈絡，探討當代民主治理的圖像轉變，爬梳官僚回應性的概念與研究發展，並藉由整合Q與R方法論的混合方法研究途徑，針對官僚回應性認知與對推動參與式治理政策之態度影響進行研究。本研究首先透過Q方法論的研究途徑探索與重構官僚本身對於官僚回應性的代表性認知類型，藉此深化對於官僚回應性的理解，同時也補充官僚回應性的經驗性研究大多著重於回應結果層面的測量，缺乏對於官僚如何思考與權衡多元回應要求的理解。對此，本研究針對臺北市政府公務人員為例，從中發現並詮釋出三種主要的官僚回應性認知類型，分別為：一、意向社群主義的烏托邦官僚；二、受制關係文化的官僚多元主義；三、重視中立能力的首長代理人。此外，本研究並基於此研究成果，進一步針對臺北市政府區公所之公務人員進行問卷調查，藉此了解三種官僚回應性認知類型在臺北市政府區公所公務人員當中的自我認同狀況，以及可能影響其認同程度的因素外，並配合工作要求－資源模型，以官僚回應性認知為官僚的關鍵心理資源變數，檢視其在工作要求、工作資源，以及對於推動參與式治理政策態度間的影響關係。最後，本研究針對官僚回應性認知及其對於推動參與式治理政策態度之影響等研究結果，以及Q與R方法論的混合方法研究設計與操作進行討論，並針對後續研究精進和相關實務發展提出建議。zh_TW
dc.description.abstract (摘要) Bureaucrats are the core role in the operation of the state. Therefore, their subjectivity and influence cannot be ignored when exploring the essence of public administration. However, the development of normative theories has been relatively emphasized in the field of public administration, while the importance of bureaucratic subjectivity has been neglected for a long time. Additionally, there has been little attention given to the Q methodology, which is applicable for subjectivity research. This study focuses on the core issue in the field of public administration, namely bureaucratic responsiveness, and conduct a mixed-methods research approach that combines Q and R methodologies to explore and analyze bureaucratic subjectivity. Against the background of the development and impact of participatory governance, this study describes the changes in the image of democratic governance, the impact on the concept of bureaucratic responsiveness, and further investigates the cognition of bureaucratic responsiveness and its effect on attitudes towards promoting policy of participatory governance. Firstly, by using the Q methodology, this study explores and reconstructs three representative cognitive types of bureaucratic responsiveness from public servants in the Taipei City Government: (1) Utopian bureaucrats of Communitarianism; (2) Bureaucratic pluralism under the constraint of Guanxi; (3) executive agents who value neutral ability. That supplements previous experiential researches on bureaucratic responsiveness, which mainly focus on measuring response results but lack understanding of how bureaucrats think and weigh multiple response requirements. In addition, this study conducts a questionnaire survey of public servants in the district offices of the Taipei City Government to understand their self-identity regarding the three types of cognitive bureaucratic responsiveness. Furthermore, this study examines the impact of bureaucratic responsiveness cognition, job demand, job resources towards attitudes of promoting participatory governance policy, which coordinated with the job demand-resource model. Finally, this study proposes suggestions for the design of the mixed-methods research integrating Q and R methodologies.en_US
dc.description.tableofcontents 第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的與問題 9
第二章 文獻探討 11
第一節 民主治理之關係與轉變 11
第二節 參與式治理與參與式預算 18
第三節 官僚回應性 31
第四節 工作要求－資源模型 45
第三章 方法論與研究設計 55
第一節 Q方法論與主體性的研究 56
第二節 Q與R方法論之整合 58
第三節 研究設計與操作化 63
第四節 調查對象、實施方式與期間 74
第四章 Q的官僚回應性研究： 官僚主體性的展現與詮釋 79
第一節 Q排列因子分析 79
第二節 官僚回應性認知類型詮釋 82
第三節 三種官僚回應性認知之解析 99
第五章 R的官僚回應性研究： 官僚主觀認知的調查與關係檢驗 110
第一節 官僚回應性認知的自我認同調查 110
第二節 主要變數之描述統計結果 119
第三節 背景變數對於主要變數的平均數差異性檢定 122
第四節 主要變數之相關性分析 128
第五節 參與式治理政策態度之關聯性分析 134
第六章 研究結論 147
第一節 研究發現與省思 148
第二節 Q與R方法論的混合方法研究設計檢討 159
第三節 研究限制與未來研究建議 165
參考文獻 169
附錄一：官僚回應性Q樣本 185
附錄二：問卷題項與資料來源 189
附錄三：調查問卷 198
附錄四：問卷量表信效度檢驗結果 207
附錄五：問卷樣本代表性檢定表 213
附錄六：各認知類型之標準化因子排序 214
附錄七：各認知類型之共識語句與區別語句 221
附錄八：背景變數對主要變數之獨立樣本T檢定結果 228
附錄九：年齡、年資與主要變數之變異數檢定結果 230
附錄十：問卷變數之相關係數矩陣 232		zh_TW
dc.format.extent 4191454 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0103256503en_US
dc.subject (關鍵詞) 官僚回應性zh_TW
dc.subject (關鍵詞) 主體性zh_TW
dc.subject (關鍵詞) Q方法論zh_TW
dc.subject (關鍵詞) 混合方法研究zh_TW
dc.subject (關鍵詞) 工作要求-資源模型zh_TW
dc.subject (關鍵詞) Bureaucratic responsivenessen_US
dc.subject (關鍵詞) Subjectivityen_US
dc.subject (關鍵詞) Q methodologyen_US
dc.subject (關鍵詞) mixed-methods researchen_US
dc.subject (關鍵詞) Job demand-resource model (JD-R Model)en_US
dc.title (題名) 官僚回應性認知及其對參與式治理態度的影響：Q與R方法論之整合性研究zh_TW
dc.title (題名) The Cognitions of Bureaucratic Responsiveness and Its Influence on Attitudes toward Participatory Governance: A Research Integrating Q and R Methodologiesen_US
dc.type (資料類型) thesisen_US
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