Publications-Theses

Article View/Open

Publication Export

Google ScholarTM

NCCU Library

Citation Infomation

Related Publications in TAIR

題名 趨勢科技公司敏捷轉型個案分析
A Case Study on the Agile Transformation of the Trend Micro Company
作者 林鴻傑
Lin, Hung-Chieh
貢獻者 邱奕嘉
Chiu, Yi-Chia
林鴻傑
Lin, Hung-Chieh
關鍵詞 敏捷轉型
大型組織轉型
資安
原生的敏捷式組織
雲端資安平台化
Agile transformation
Larget scale organization transformation
Cyber Security
Native agile organization
Cloud-native cybersecurity platformization
日期 2023
上傳時間 2-Aug-2023 13:17:45 (UTC+8)
摘要 本文旨在研究趨勢科技在應對新型態資安威脅和 EDR/XDR 市場需求的興起方 面所採取的策略,以及資安雲端平台化的趨勢。此外,後起的競爭廠商提供雲 端原生端點偵測與回應平台,其具有更快速提供客戶新功能、隨時更新防護能 力以及敏捷的組織型態等優勢。該公司在此競爭環境中一方面欲進入新的端點 偵測與回應市場,同時希望削弱競爭對手的資安市場佔有率侵蝕速度,故在近 兩年(2020-2022)大規模改變組織型態,轉化為原生的敏捷式組織,以快速建立 雲端端點偵測與轉型雲端資安平台化。此敏捷轉型使該公司在短時間內取得該 領域的領導者地位。

敏捷研究常著眼於研究原生的新創公司如 AWS、Spotify 等,這些公司的組織 型態採用敏捷的小組織運作形態。相較之下,有歷史的大型企業進行大規模的 敏捷組織轉型較為少見。本研究以趨勢科技由階層組織架構、千人研發單位大 規模轉型為研究主題,加上探討美軍在伊拉克戰爭取的勝利的靈活組織,以及 Spotify 原生的敏捷組織,來進一步分析其轉型成功要素,以供後續敏捷研究的 基礎。因此,本文將探討該公司的敏捷轉型過程中所採取的組織架構敏捷化和管理制度變革等策略,並分析其成功要素,本研究提供後續敏捷研究的基礎,同時期望能為後續大型企業的敏捷轉型提供借鏡與啟示。
The purpose of this thesis is a case study study of the strategies adopted by Trend Micro in responding to the rise of new types of cybersecurity threats and the demand for EDR/XDR markets, as well as the trend of cybersecurity platformization. In addition, emerging competitors offer cloud-native endpoint detection and response platforms, which have advantages such as faster delivery of new features to customers, constantly updated protection capabilities, and agile organizational structures. The company aims to enter the new endpoint detection and response market while also hoping to weaken the competition`s market share erosion rate. Therefore, in the past two years (2020-2022), it has undergone a large-scale transformation of its organizational structure, transforming into a native agile organization, in order to quickly establish a cloud-based endpoint detection and response platform and transform to a cloud-native cybersecurity platform. This agile transformation has enabled the company to quickly become the leader in this field.

Agile research often focuses on studying cloud native companies such as AWS, Spotify, etc., whose organizational structures adopt agile small team operating modes. In contrast, it is rare for historical large enterprises to undergo large-scale agile organizational transformations. This study focuses on the topic of Trend Micro`s transformation from a hierarchical organizational structure to a large-scale agile research and development unit, and also explores the flexible organization that the U.S. military achieved in the Iraq War victory and the native agile organization of Spotify to further analyze the success factors of their transformations, providing a basis for subsequent agile research. Therefore, this article will explore the strategies of organizational structure and management system changes adopted by the company during its agile transformation process, and analyze its success factors, providing a basis for subsequent agile research, while also hoping to provide reference and inspiration for the agile transformation of subsequent large enterprises.
參考文獻 中文文獻

趨勢科技官方網站(2023)公司歷史沿革。

https://www.trendmicro.com/zh_tw/about/newsroom/press-releases/2019/2019-12-1 6.htm

天下雜誌 642 期 (2018) VUCA 時代,怎麼讓你的組織變敏捷? 麥肯錫季刊 構建既快又穩的敏捷组織-對話張海濛https://www.mckinsey.com.cn/构建既快又稳的敏捷组织-对话张海濛/

邱奕嘉. (2018). 沒有階層鬥爭的公司!轉型台企都該知道:Amazon、Spotify 採用的組織設計法. 商業周刊

https://www.businessweekly.com.tw/management/blog/24168

商周(2023) 從賣商品到賣服務 5 年成功轉型訂閱制!趨勢跟著駭客上雲端 資安市場搶第一

https://www.wealth.com.tw/articles/e5e64010-71e6-419d-bae9-9121cebe6fe9?utm_ source=facebook.com&utm_medium=fanpage&fbclid=IwAR1IwCT283ytczEZy25g o_KdHx1mLPyPZ-BXJibiE-pxVH1w3QMUY-_zBPs

MBA 智庫百科 穀倉效應 https://wiki.mbalib.com/zh-tw/谷仓效应

“走出谷倉”:大型組織創新力的生与死 (2017)

https://site.douban.com/292282/widget/notes/193184960/note/630476818/



外文文獻

Crowdstrike official Website, https://www.crowdstrike.com

Crowdstrike official Website 顧能端點防護(End Point Protection)神奇象限https://www.crowdstrike.com/blog/crowdstrike-named-a-leader-in-gartner-magic-qu

adrant-epp-2019/

McChrystal, S., Collins, T., Silverman, D., & Fussell, C. (2015). Team of teams: New rules of engagement for a complex world. Penguin.

Maryann McCabe (2016) Collaborative Ethnography in Business Environments

Osterwalder, A., & Pigneur, Y. (2010). Business model generation: A handbook for visionaries, game changers, and challengers. John Wiley & Sons.:14-23.

Tett, Gillian (2016) The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers

Trend Micro is a Named Leader, In the Forrester New WaveTM: Extend Detection and Response(XDR) Provider, Q4 2021, https://resources.trendmicro.com/ForresterWave-XDR.html
描述 碩士
國立政治大學
經營管理碩士學程(EMBA)
109932058
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0109932058
資料類型 thesis
dc.contributor.advisor 邱奕嘉zh_TW
dc.contributor.advisor Chiu, Yi-Chiaen_US
dc.contributor.author (Authors) 林鴻傑zh_TW
dc.contributor.author (Authors) Lin, Hung-Chiehen_US
dc.creator (作者) 林鴻傑zh_TW
dc.creator (作者) Lin, Hung-Chiehen_US
dc.date (日期) 2023en_US
dc.date.accessioned 2-Aug-2023 13:17:45 (UTC+8)-
dc.date.available 2-Aug-2023 13:17:45 (UTC+8)-
dc.date.issued (上傳時間) 2-Aug-2023 13:17:45 (UTC+8)-
dc.identifier (Other Identifiers) G0109932058en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/146363-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 經營管理碩士學程(EMBA)zh_TW
dc.description (描述) 109932058zh_TW
dc.description.abstract (摘要) 本文旨在研究趨勢科技在應對新型態資安威脅和 EDR/XDR 市場需求的興起方 面所採取的策略,以及資安雲端平台化的趨勢。此外,後起的競爭廠商提供雲 端原生端點偵測與回應平台,其具有更快速提供客戶新功能、隨時更新防護能 力以及敏捷的組織型態等優勢。該公司在此競爭環境中一方面欲進入新的端點 偵測與回應市場,同時希望削弱競爭對手的資安市場佔有率侵蝕速度,故在近 兩年(2020-2022)大規模改變組織型態,轉化為原生的敏捷式組織,以快速建立 雲端端點偵測與轉型雲端資安平台化。此敏捷轉型使該公司在短時間內取得該 領域的領導者地位。

敏捷研究常著眼於研究原生的新創公司如 AWS、Spotify 等,這些公司的組織 型態採用敏捷的小組織運作形態。相較之下,有歷史的大型企業進行大規模的 敏捷組織轉型較為少見。本研究以趨勢科技由階層組織架構、千人研發單位大 規模轉型為研究主題,加上探討美軍在伊拉克戰爭取的勝利的靈活組織,以及 Spotify 原生的敏捷組織,來進一步分析其轉型成功要素,以供後續敏捷研究的 基礎。因此,本文將探討該公司的敏捷轉型過程中所採取的組織架構敏捷化和管理制度變革等策略,並分析其成功要素,本研究提供後續敏捷研究的基礎,同時期望能為後續大型企業的敏捷轉型提供借鏡與啟示。
zh_TW
dc.description.abstract (摘要) The purpose of this thesis is a case study study of the strategies adopted by Trend Micro in responding to the rise of new types of cybersecurity threats and the demand for EDR/XDR markets, as well as the trend of cybersecurity platformization. In addition, emerging competitors offer cloud-native endpoint detection and response platforms, which have advantages such as faster delivery of new features to customers, constantly updated protection capabilities, and agile organizational structures. The company aims to enter the new endpoint detection and response market while also hoping to weaken the competition`s market share erosion rate. Therefore, in the past two years (2020-2022), it has undergone a large-scale transformation of its organizational structure, transforming into a native agile organization, in order to quickly establish a cloud-based endpoint detection and response platform and transform to a cloud-native cybersecurity platform. This agile transformation has enabled the company to quickly become the leader in this field.

Agile research often focuses on studying cloud native companies such as AWS, Spotify, etc., whose organizational structures adopt agile small team operating modes. In contrast, it is rare for historical large enterprises to undergo large-scale agile organizational transformations. This study focuses on the topic of Trend Micro`s transformation from a hierarchical organizational structure to a large-scale agile research and development unit, and also explores the flexible organization that the U.S. military achieved in the Iraq War victory and the native agile organization of Spotify to further analyze the success factors of their transformations, providing a basis for subsequent agile research. Therefore, this article will explore the strategies of organizational structure and management system changes adopted by the company during its agile transformation process, and analyze its success factors, providing a basis for subsequent agile research, while also hoping to provide reference and inspiration for the agile transformation of subsequent large enterprises.
en_US
dc.description.tableofcontents 第一章 緒論 9

第一節 研究背景與動機 9

第二節 研究問題與目的 12

第三節 研究方法與流程 12

第二章 個案介紹 15

第一節 公司簡介 15

第二節 商業模式分析 17

第三節 企業級資安市場競爭分析 20

第三章 個案分析 26

第一節 大型企業敏捷轉型的困難 26

第二節 敏捷組織的設計案例 28

第三節 趨勢科技的放射狀蜘蛛網組織設計 36

第四章 結論及建議. 46

第一節 研究結論 46

第二節 對實務的建議. 49

參考文獻 51

外文文獻 52
zh_TW
dc.format.extent 1776589 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0109932058en_US
dc.subject (關鍵詞) 敏捷轉型zh_TW
dc.subject (關鍵詞) 大型組織轉型zh_TW
dc.subject (關鍵詞) 資安zh_TW
dc.subject (關鍵詞) 原生的敏捷式組織zh_TW
dc.subject (關鍵詞) 雲端資安平台化zh_TW
dc.subject (關鍵詞) Agile transformationen_US
dc.subject (關鍵詞) Larget scale organization transformationen_US
dc.subject (關鍵詞) Cyber Securityen_US
dc.subject (關鍵詞) Native agile organizationen_US
dc.subject (關鍵詞) Cloud-native cybersecurity platformizationen_US
dc.title (題名) 趨勢科技公司敏捷轉型個案分析zh_TW
dc.title (題名) A Case Study on the Agile Transformation of the Trend Micro Companyen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 中文文獻

趨勢科技官方網站(2023)公司歷史沿革。

https://www.trendmicro.com/zh_tw/about/newsroom/press-releases/2019/2019-12-1 6.htm

天下雜誌 642 期 (2018) VUCA 時代,怎麼讓你的組織變敏捷? 麥肯錫季刊 構建既快又穩的敏捷组織-對話張海濛https://www.mckinsey.com.cn/构建既快又稳的敏捷组织-对话张海濛/

邱奕嘉. (2018). 沒有階層鬥爭的公司!轉型台企都該知道:Amazon、Spotify 採用的組織設計法. 商業周刊

https://www.businessweekly.com.tw/management/blog/24168

商周(2023) 從賣商品到賣服務 5 年成功轉型訂閱制!趨勢跟著駭客上雲端 資安市場搶第一

https://www.wealth.com.tw/articles/e5e64010-71e6-419d-bae9-9121cebe6fe9?utm_ source=facebook.com&utm_medium=fanpage&fbclid=IwAR1IwCT283ytczEZy25g o_KdHx1mLPyPZ-BXJibiE-pxVH1w3QMUY-_zBPs

MBA 智庫百科 穀倉效應 https://wiki.mbalib.com/zh-tw/谷仓效应

“走出谷倉”:大型組織創新力的生与死 (2017)

https://site.douban.com/292282/widget/notes/193184960/note/630476818/



外文文獻

Crowdstrike official Website, https://www.crowdstrike.com

Crowdstrike official Website 顧能端點防護(End Point Protection)神奇象限https://www.crowdstrike.com/blog/crowdstrike-named-a-leader-in-gartner-magic-qu

adrant-epp-2019/

McChrystal, S., Collins, T., Silverman, D., & Fussell, C. (2015). Team of teams: New rules of engagement for a complex world. Penguin.

Maryann McCabe (2016) Collaborative Ethnography in Business Environments

Osterwalder, A., & Pigneur, Y. (2010). Business model generation: A handbook for visionaries, game changers, and challengers. John Wiley & Sons.:14-23.

Tett, Gillian (2016) The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers

Trend Micro is a Named Leader, In the Forrester New WaveTM: Extend Detection and Response(XDR) Provider, Q4 2021, https://resources.trendmicro.com/ForresterWave-XDR.html
zh_TW