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題名 探索區塊鏈驅動產業數位轉型的關鍵因素
Exploring the Critical Factors of Blockchain-enabled Digital Transformation in Industries
作者 曾政德
Tseng, Cheng-Te
貢獻者 尚孝純
Shari S. C. Shang
曾政德
Tseng, Cheng-Te
關鍵詞 多個案研究
區塊鏈
數位轉型
Digital transformation
Multiple case study
Blockchain
日期 2023
上傳時間 16-Aug-2023 13:30:54 (UTC+8)
摘要 區塊鏈技術作為數位轉型的潛在推動者已經引起了極大關注，並得到了廣泛的研究。然而，在多個實體之間採用和部署安全的數據共享和存取的考慮仍需深入審查。本研究探討了區塊鏈技術在企業中實現數位轉型的關鍵因素，重點關注四個關鍵因素：數據質量、流程優化、利益相關者的利益和價值期望。\r\n\r\n本研究採用多個案例研究方法，調查了會計、保險、醫療保健和供應鍊等各個行業中的區塊鏈應用。研究結果表明，實現區塊鏈技術驅動的數位轉型取決於多個關鍵因素。首先，利益相關者之間信息交流的準確性和透明性至關重要，數據在確保這一結果方面起著關鍵作用。其次，通過智能合約和分佈式應用程序實現流程自動化可以提高效率並導致成本降低。第三，利益相關者的合作和參與對於確保區塊鏈解決方案的廣泛採用和實施至關重要。最後，通過區塊鏈技術實現數字轉型可以為商業模式帶來積極影響。考慮基於區塊鏈技術的數位轉型的關鍵因素，企業參與者可以實現互利共贏，並建立互補的合作關係，正如本文結論中所證明的那樣。
Blockchain technology has gained significant attention as a potential enabler of digital transformation and has been extensively investigated. However, the considerations for adopting and deploying secure data sharing and access across multiple entities remain to be scrutinized. This research explores the critical factors of blockchain-enabled digital transformation in industries, focusing on four key factors: data quality, process optimization, stakeholder benefits, and value expectation.\r\nThe study employs multiple case-study approaches to investigate blockchain deployment in various industries, including accounting, insurance, healthcare, and the supply chain. The research findings demonstrate that achieving blockchain-enabled digital transformation hinges on various critical factors. Firstly, the accuracy and transparency of information exchange among stakeholders are vital, and data plays a pivotal role in ensuring this outcome. Secondly, automating processes via smart contracts and decentralized applications can heighten efficiency and lead to cost reductions. Thirdly, stakeholder collaboration and participation are fundamental to ensure the widespread adoption and implementation of blockchain solutions. Finally, creating value through blockchain-enabled digital transformation can have a positive impact on business models. By considering the essential factors for digital transformation via blockchain technology, industry participants can attain mutual benefits and establish complementary collaborations, as evidenced by the findings in this paper`s conclusion.
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International Journal of Applied Decision Sciences, 2019 Vol.12 No.4. doi:https://dx.doi.org/10.1504/IJADS.2019.102642\r\n\r\nHacioglu, Umit. (2020). Digital Business Strategies In Blockchain Ecosystems Transformational Design And Future Of Global Business. Berlin/Heidelberg, Germany: Springer International Publishing.\r\n\r\nHans Brechbuh, WEF. (2015). 6 technology mega-trends shaping the future of society. Retrieved from https://www.weforum.org/agenda/2015/09/6-technology-mega-trends-shaping-the-future-of-society/\r\n\r\nHarari, Yuval Noah. (2014). A Brief History of Humankind: Signal.\r\n\r\nHasman, Augusto, Samartín Sáenz, Margarita, & Van Bommel, Jos. (2009). Financial Intermediaries and Transaction Costs. SSRN Electronic Journal. doi:https://dx.doi.org/10.2139/ssrn.1343974\r\n\r\nHennart, Jean-Francois. (1987). Transaction costs and the multinational enterprise: The case of tin. Business and Economic History, 147-159.\r\n\r\nJai Singh Arun, Jerry Cuomo, Nitin Gaur. (2019). Blockchain for Business: Assison-Wesley.\r\n\r\nJudge, Kathryn. (2014). Intermediary Influence. University of Chicago Law Review.\r\n\r\nKaesler, Simon. (2020). The multi-access (r)evolution in insurance sales. Retrieved from https://www.mckinsey.com/industries/financial-services/our-insights/the-multi-access-r-evolution-in-insurance-sales\r\n\r\nKlein, Sandra, & Prinz, Wolfgang. (2018). A Use Case Identification Framework and Use Case Canvas for identifying and exploring relevant Blockchain opportunities.\r\n\r\nKäll, Jannice. (2018). Blockchain Control. Law and Critique, 29(2), 133-140. doi:10.1007/s10978-018-9227-x\r\n\r\nMaesa, Damiano Di Francesco, & Mori, Paolo. (2020). Blockchain 3.0 applications survey. Journal of Parallel and Distributed Computing, 138, 99-114.\r\n\r\nMatzat, Uwe. (2009). The acceptance and effectiveness of social control on the Internet. E-Trust: Forming relationships in the Online World, 238-265.\r\n\r\nMay, Thorsten. (2020). Digital Insurance: Opportunities and Challenges for Insurance Companies in the Digital World. Retrieved from https://www.avenga.com/magazine/digital-insurance/\r\n\r\nMcKinsey. (2017). Digital transformation: A roadmap for billion-dollar organizations. Retrieved from https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/digital-transformation-a-road-map-for-billion-dollar-organizations\r\n\r\nMcKinsey. (2018). Blockchain beyond the hype: What is the strategic business value? Retrieved from https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/blockchain-beyond-the-hype-what-is-the-strategic-business-value\r\n\r\nMentzer, John T, DeWitt, William, Keebler, James S, Min, Soonhong, Nix, Nancy W, Smith, Carlo D, & Zacharia, Zach G. (2001). Defining supply chain management. Journal of Business logistics, 22(2), 1-25. doi:https://doi.org/10.1002/j.2158-1592.2001.tb00001.x\r\n\r\nMettler, Matthias. (2016). Blockchain technology in healthcare: The revolution starts here. Paper presented at the 2016 IEEE 18th international conference on e-health networking, applications and services (Healthcom), Munich, Germany.\r\n\r\nMulligan, C., Scott, J. Z., Warren, S., & Rangaswami. (2018). Blockchain beyond the hype; a practical framework for business leaders. Retrieved from\r\nNguyen, Quoc Khanh. (2016). Blockchain-a financial technology for future sustainable development. Paper presented at the 2016 3rd International conference on green technology and sustainable development (GTSD).\r\n\r\nOsterwalder, Alexander, & Pigneur, Yves. (2010). Business Model Generation: A handbook for visionaries, game changers and challengers. African Journal of Business Management, 5, 1-5.\r\n\r\nParker, Luke. (2017). McKinsey sees blockchain technology reaching full potential in 5 years. 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描述 博士
國立政治大學
資訊管理學系
105356504
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0105356504
資料類型 thesis
dc.contributor.advisor 尚孝純zh_TW
dc.contributor.advisor Shari S. C. Shangen_US
dc.contributor.author (Authors) 曾政德zh_TW
dc.contributor.author (Authors) Tseng, Cheng-Teen_US
dc.creator (作者) 曾政德zh_TW
dc.creator (作者) Tseng, Cheng-Teen_US
dc.date (日期) 2023en_US
dc.date.accessioned 16-Aug-2023 13:30:54 (UTC+8)-
dc.date.available 16-Aug-2023 13:30:54 (UTC+8)-
dc.date.issued (上傳時間) 16-Aug-2023 13:30:54 (UTC+8)-
dc.identifier (Other Identifiers) G0105356504en_US
dc.identifier.uri (URI) https://ah.lib.nccu.edu.tw/item?item_id=166260-
dc.description (描述) 博士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理學系zh_TW
dc.description (描述) 105356504zh_TW
dc.description.abstract (摘要) 區塊鏈技術作為數位轉型的潛在推動者已經引起了極大關注，並得到了廣泛的研究。然而，在多個實體之間採用和部署安全的數據共享和存取的考慮仍需深入審查。本研究探討了區塊鏈技術在企業中實現數位轉型的關鍵因素，重點關注四個關鍵因素：數據質量、流程優化、利益相關者的利益和價值期望。\r\n\r\n本研究採用多個案例研究方法，調查了會計、保險、醫療保健和供應鍊等各個行業中的區塊鏈應用。研究結果表明，實現區塊鏈技術驅動的數位轉型取決於多個關鍵因素。首先，利益相關者之間信息交流的準確性和透明性至關重要，數據在確保這一結果方面起著關鍵作用。其次，通過智能合約和分佈式應用程序實現流程自動化可以提高效率並導致成本降低。第三，利益相關者的合作和參與對於確保區塊鏈解決方案的廣泛採用和實施至關重要。最後，通過區塊鏈技術實現數字轉型可以為商業模式帶來積極影響。考慮基於區塊鏈技術的數位轉型的關鍵因素，企業參與者可以實現互利共贏，並建立互補的合作關係，正如本文結論中所證明的那樣。zh_TW
dc.description.abstract (摘要) Blockchain technology has gained significant attention as a potential enabler of digital transformation and has been extensively investigated. However, the considerations for adopting and deploying secure data sharing and access across multiple entities remain to be scrutinized. This research explores the critical factors of blockchain-enabled digital transformation in industries, focusing on four key factors: data quality, process optimization, stakeholder benefits, and value expectation.\r\nThe study employs multiple case-study approaches to investigate blockchain deployment in various industries, including accounting, insurance, healthcare, and the supply chain. The research findings demonstrate that achieving blockchain-enabled digital transformation hinges on various critical factors. Firstly, the accuracy and transparency of information exchange among stakeholders are vital, and data plays a pivotal role in ensuring this outcome. Secondly, automating processes via smart contracts and decentralized applications can heighten efficiency and lead to cost reductions. Thirdly, stakeholder collaboration and participation are fundamental to ensure the widespread adoption and implementation of blockchain solutions. Finally, creating value through blockchain-enabled digital transformation can have a positive impact on business models. By considering the essential factors for digital transformation via blockchain technology, industry participants can attain mutual benefits and establish complementary collaborations, as evidenced by the findings in this paper`s conclusion.en_US
dc.description.tableofcontents Content\r\n\r\nList of Figures 7\r\nList of Tables 8\r\nChapter 1: Introduction 9\r\n1.1 Research Background 9\r\n1.2 Research Motivation 12\r\n1.3 Research Purpose 16\r\nChapter 2: Literature Review 18\r\n2.1 Blockchain 19\r\n2.1.1 Background 19\r\n2.1.2 Blockchain: Trust Revolutionized 21\r\n2.1.3 The Concept of Blockchain Technology 25\r\n2.1.4 The Characteristics of Blockchain 27\r\n2.1.5 Blockchain Applications 29\r\n2.2 Transaction Cost Economics 41\r\n2.2.1 Transaction Cost Theory 41\r\n2.2.2 Reducing Costs Via Digital Transformation 42\r\n2.3 Value of Digital Use Case 46\r\n2.3.1 Intermediary Types for Blockchain Use Case 46\r\n2.3.2 DART Concept for Blockchain Co-Creation 48\r\nChapter 3: Research Method 51\r\n3.1 Research Process 51\r\n3.2 Data Collection 54\r\n3.2.1 Select Criteria 54\r\n3.2.2 Case Briefing 55\r\n3.3 Data Analysis 56\r\nChapter 4: Result 58\r\n4.1 Description of Case Study 58\r\n4.1.1 Case 1: Insurance 58\r\n4.1.2 Case 2: HealthCare 64\r\n4.1.3 Case 3: Accounting Industry 70\r\n4.1.4 Case 4: Supply Chain Financing Service 77\r\n4.2 Cross-case Analysis 81\r\n4.2.1 Research Findings 81\r\n4.2.2 Blockchain Empowering Digital Transformation 84\r\nChapter 5: Conclusions 88\r\n5.1 Review of Research Findings 88\r\n5.2 Research Implication 91\r\n5.2.1 Academic Implication 91\r\n5.2.2 Practical Implication 92\r\n5.3 Limitation 96\r\n5.4 Future Research 97\r\nReferences 99\r\nAppendix 1- Literature 108\r\nAppendix 2- Insurance 110\r\nAppendix 3- HealthCare 112\r\nAppendix 4- Accounting 114\r\nAppendix 5- Supply Chain Financing 116zh_TW
dc.format.extent 3432213 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0105356504en_US
dc.subject (關鍵詞) 多個案研究zh_TW
dc.subject (關鍵詞) 區塊鏈zh_TW
dc.subject (關鍵詞) 數位轉型zh_TW
dc.subject (關鍵詞) Digital transformationen_US
dc.subject (關鍵詞) Multiple case studyen_US
dc.subject (關鍵詞) Blockchainen_US
dc.title (題名) 探索區塊鏈驅動產業數位轉型的關鍵因素zh_TW
dc.title (題名) Exploring the Critical Factors of Blockchain-enabled Digital Transformation in Industriesen_US
dc.type (資料類型) thesisen_US
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