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題名 社群通訊工具的選擇對於遠端工作者之界限違反議題探討
Issues on Boundary Violation for Remote Workers When Selecting Social Communication Tools
作者 張宜庭
Chang, Yi-Ting
貢獻者 周致遠
Chou, Chih-Yuan
張宜庭
Chang, Yi-Ting
關鍵詞 遠程工作
即時通訊
企業社交網路平台
邊界理論
工作滿意度
Remote work
Instant messaging
Enterprise social networking platform
Boundary theory
Work satisfaction
日期 2023
上傳時間 16-Aug-2023 13:33:26 (UTC+8)
摘要 新冠疫情迫使全球數百萬人採用「在家工作」（WFH）的工作模式。儘管人們逐漸從這場危機中恢復，但遠程工作已成為一種偏好的工作安排和新常態。在疫情期間，資訊及通訊技術（ICT）的使用使人們能夠在任何時間、任何地點進行工作。然而，隨著「工作與生活平衡」（work-life balance）的概念越來越受到關注，資訊及通訊技術（ICT）的增加使用被人們既讚揚又批評，因為它模糊了工作和個人生活在家之間的界限。即時通訊（IM）應用和企業社交網絡（ESN）平台是在工作中常用的社交通訊工具。然而，過去的邊界理論研究並未廣泛研究這兩種社交通訊工具的差異。此外，工作滿意度對於許多人來說是一個重要問題。因此，本研究旨在探討即時通訊和企業社交網絡平台的使用以及工作滿意度是否能夠調節邊界理論中的界線違反。
The COVID-19 pandemic has forced millions of individuals worldwide to adopt the “work from home” (WFH) approach. Although people are gradually recovering from this public health crisis, remote work is becoming a preferred working arrangement and a new norm. During the pandemic, the use of information and communication technologies (ICTs) has enabled people to work virtually from any location at any time. However, the increased use of ICT has been both praised and criticized for blurring the boundaries between work and personal life at home, as the concept of “work-life balance” (WLB) gains more attention. Instant messaging (IM) applications and enterprise social networking (ESN) platforms are commonly used communication tools for work. However, past boundary theory studies did not extensively research these two types of social communication tools. Furthermore, job satisfaction is a critical issue for many individuals today. As such, this paper aims to investigate whether the use of IM and ESN tools and work satisfaction can moderate the boundary violations in boundary theory.
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描述 碩士
國立政治大學
資訊管理學系
110356014
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0110356014
資料類型 thesis
dc.contributor.advisor 周致遠zh_TW
dc.contributor.advisor Chou, Chih-Yuanen_US
dc.contributor.author (Authors) 張宜庭zh_TW
dc.contributor.author (Authors) Chang, Yi-Tingen_US
dc.creator (作者) 張宜庭zh_TW
dc.creator (作者) Chang, Yi-Tingen_US
dc.date (日期) 2023en_US
dc.date.accessioned 16-Aug-2023 13:33:26 (UTC+8)-
dc.date.available 16-Aug-2023 13:33:26 (UTC+8)-
dc.date.issued (上傳時間) 16-Aug-2023 13:33:26 (UTC+8)-
dc.identifier (Other Identifiers) G0110356014en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/146794-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理學系zh_TW
dc.description (描述) 110356014zh_TW
dc.description.abstract (摘要) 新冠疫情迫使全球數百萬人採用「在家工作」（WFH）的工作模式。儘管人們逐漸從這場危機中恢復，但遠程工作已成為一種偏好的工作安排和新常態。在疫情期間，資訊及通訊技術（ICT）的使用使人們能夠在任何時間、任何地點進行工作。然而，隨著「工作與生活平衡」（work-life balance）的概念越來越受到關注，資訊及通訊技術（ICT）的增加使用被人們既讚揚又批評，因為它模糊了工作和個人生活在家之間的界限。即時通訊（IM）應用和企業社交網絡（ESN）平台是在工作中常用的社交通訊工具。然而，過去的邊界理論研究並未廣泛研究這兩種社交通訊工具的差異。此外，工作滿意度對於許多人來說是一個重要問題。因此，本研究旨在探討即時通訊和企業社交網絡平台的使用以及工作滿意度是否能夠調節邊界理論中的界線違反。zh_TW
dc.description.abstract (摘要) The COVID-19 pandemic has forced millions of individuals worldwide to adopt the “work from home” (WFH) approach. Although people are gradually recovering from this public health crisis, remote work is becoming a preferred working arrangement and a new norm. During the pandemic, the use of information and communication technologies (ICTs) has enabled people to work virtually from any location at any time. However, the increased use of ICT has been both praised and criticized for blurring the boundaries between work and personal life at home, as the concept of “work-life balance” (WLB) gains more attention. Instant messaging (IM) applications and enterprise social networking (ESN) platforms are commonly used communication tools for work. However, past boundary theory studies did not extensively research these two types of social communication tools. Furthermore, job satisfaction is a critical issue for many individuals today. As such, this paper aims to investigate whether the use of IM and ESN tools and work satisfaction can moderate the boundary violations in boundary theory.en_US
dc.description.tableofcontents CHAPTER 1. INTRODUCTION 1
     CHAPTER 2. LITERATURE REVIEW 5
     2.1 Remote Work 5
     2.2 Boundary Theory 8
     2.2.1 Segmentation Preference 8
     2.2.2 Group Segmentation Norm 11
     2.2.3 Boundary Violation 11
     2.3 Social Communication Tools 12
     2.3.1 Instant Messaging (IM) 12
     2.3.2 Enterprise Social Networking Platform (ESN) 14
     2.4 Work Satisfaction 15
     CHAPTER 3. RESEARCH METHODOLOGY 17
     3.1 Research Model 17
     3.1.1 The Effect of Work-Home Segmentation Preference on Boundary Violation 18
     3.1.2 The Effect of Perceived Group Segmentation Norm on Boundary Violation 19
     3.1.3 The Effect of The Type of Social Communication Tools Usage 20
     3.1.4 The Effect of Work Satisfaction 22
     3.2 Construct Measurements 23
     3.2.1 Work-Home Segmentation Preference (WHSP) 23
     3.2.2 Perceived Group Segmentation Norm (PGSN) 24
     3.2.3 Type of Social Communication Tools (TSCT) 24
     3.2.4 Boundary Violation (BV) 25
     3.2.5 Work Satisfaction (WS) 26
     3.2.6 Control Variables 27
     CHAPTER 4. RESEARCH RESULTS 28
     4.1 Survey Administration 28
     4.2 Data Analysis and Results 32
     4.2.1 Measurement Model Test 32
     4.2.2 Structural Model Test 35
     4.2.3 Model Generalization 40
     CHAPTER 5. DISCUSSION 41
     5.1 Interpretation of Results 41
     5.2 Theoretical Contribution 46
     5.3 Practical Implications 48
     5.4 Limitations and Future Research 50
     CHAPTER 6. CONCLUSIONS 52
     REFERENCE 54
     APPENDIX A 63
     APPENDIX B 64		zh_TW
dc.format.extent 1375301 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0110356014en_US
dc.subject (關鍵詞) 遠程工作zh_TW
dc.subject (關鍵詞) 即時通訊zh_TW
dc.subject (關鍵詞) 企業社交網路平台zh_TW
dc.subject (關鍵詞) 邊界理論zh_TW
dc.subject (關鍵詞) 工作滿意度zh_TW
dc.subject (關鍵詞) Remote worken_US
dc.subject (關鍵詞) Instant messagingen_US
dc.subject (關鍵詞) Enterprise social networking platformen_US
dc.subject (關鍵詞) Boundary theoryen_US
dc.subject (關鍵詞) Work satisfactionen_US
dc.title (題名) 社群通訊工具的選擇對於遠端工作者之界限違反議題探討zh_TW
dc.title (題名) Issues on Boundary Violation for Remote Workers When Selecting Social Communication Toolsen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) Adisa, T. A., Ogbonnaya, C., & Adekoya, O. D. (2021). Remote working and employee engagement: a qualitative study of British workers during the pandemic. Information Technology & People(ahead-of-print).
     Ahmad, H., Ahmad, K., & Shah, I. A. (2010). Relationship between job satisfaction, job performance attitude towards work and organizational commitment. European Journal of Social Sciences, 18(2), 257-267.
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