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題名 探索任務情境對人機互惠機制的影響
Reciprocity Between Humans and Robots Affected by Task Contexts
作者 陳玟彤
Chen, Wen-Tung
貢獻者 林怡伶<br>簡士鎰
Lin, Yi-Ling<br>Chien, Shih-Yi
陳玟彤
Chen, Wen-Tung
關鍵詞 互惠
人機互動
幫助行為
任務情境
健康維度
老年照護
Reciprocity
Human-robot interaction
Helping behavior
Task contexts
Health dimensions
Elderly care
日期 2023
上傳時間 1-Sep-2023 14:54:11 (UTC+8)
摘要 隨著老年照護逐漸成為社會不可忽視的議題，設計一個能夠協助長者獨立生活的機器人儼然成為可行的解決方案之一。為了提升長者對於機器人的接受程度，在人與機器人之間建立互惠機制是相當重要的。本研究進行了一個實驗，旨在了解在長者與機器人之間建立互惠關係的可能性。研究結果不僅確認了人機之間可建立互惠關係，還發現長者對機器人的互惠行為在不同的任務情境下會有所變化。然而，本研究並未發現長者的互惠程度與他們對機器人的接受度間有顯著關係；訪談結果闡明，另有其餘因素會影響長者對於機器人的接受程度。本實驗結果希望能拓展人機互惠領域的視野，並探索長者在不同健康維度的任務情境中，進行幫助行為時背後的考量。本研究結果將能為設計和使用老年照護機器人提供一些建議。
As the care of the elderly has gradually become an issue that society cannot ignore, designing a robot that can assist the elderly to live independently has become one of the feasible solutions. Establishing a reciprocal mechanism between humans and robots is vital to promote the elderly’s acceptability of the robots. This study demonstrated an experiment to understand the possibility of establishing a reciprocal relationship between the robot and the elderly. The findings not only confirmed the establishment of a reciprocal relationship between humans and robots but also showed that the elderly’s reciprocity behaviors toward robots changed across task contexts. However, no significant relationship was found between the elderly’s degree of reciprocity and their level of acceptance of robots. Interview results elucidated that other factors influenced the elderly’s acceptance of robots. The experiment results were wished to bring a new vision to the field of reciprocity in HRI and explore the considerations underlying the helping behaviors among different health dimensions task contexts in the elderly. The findings would provide some recommendations for designing and using elderly care robots.
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Axelrod, R., & Hamilton, W. D. (1981). The evolution of cooperation.science,211 (4489), 1390 1 396.
Bandura, A. (1977). Self efficacy: toward a unifying theory of behavioral change.Psychological review, 84 (2), 191.
Baruah, J., & Buragohain, P. (2014). Helping Attitude of the secondary school students. Empyreal Institute of Higher Education , 70.
Batson, C. D. (1987). Prosocial motivation: Is it ever truly altruistic?Advances in experimental social psychology (Vol. 20, pp. 65 122): Elsevier.
Beer, J. M., Smarr, C.A., Chen, T. L., Prakash, A., Mitzner, T. L., Kemp, C. C., & Rogers, W. A. (2012). The domesticated robot: design guidelines for assisting older adults to age in place. Paper presented at the Proceedings of the seventh annual ACM/IEEE international conference on Human Robot Interaction.
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Carlo, G., Eisenberg, N., Troyer, D., Switzer, G., & Speer, A. L. (1991). The altruistic personality: In what contexts is it apparent? Journal of personality and social psychology, 61 (3), 450.
Carros, F., Meurer, J., Löffler, D., Unbehaun, D., Matthies, S., Koch, I., . . . Wulf, V.(2020). Exploring human robot interaction with the elderly: results from a ten week case study in a care home. Paper presented at the Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems.
Cesta, A., Cortellessa, G., Giuliani, M. V., Pecora, F., Scopelliti, M., & Tiberio, L.(2007). Psychological implications of domestic assistive technology for the elderly. PsychNology Journal, 5 (3).
Chen, N., Zhai, Y., & Liu, X. (2022). The Effects of Robots’ Altruistic Behaviours and Reciprocity on Human robot Trust. International Journal of Social Robotics, 14 (8), 1913 1931.
Cialdini, R. B., & James, L. (2009). Influence: Science and practice (Vol. 4): Pearson education Boston.
Clark, R. D., & Word, L. E. (1974). Where is the apathetic bystander? Situational characteristics of the emergency. Journal of personality and social psychology, 29 (3), 279.
Daly, J., Leonards, U., & Bremner, P. (2020). Robots in need: How patterns of
emotional behavior influence willingness to help. Paper presented at the Companion of the 2020 ACM/IEEE International Conference on Human Robot Interaction.
De Graaf, M. M., Ben Allouch, S., & van Dijk, J. A. (2016). Long term evaluation of a social robot in real homes. Interaction studies, 17 (3), 462 491.
Falk, A., & Fischbacher, U. (2006). A theory of reciprocity. Games and economic behavior, 54 (2), 293 315.
Fink, J., Bauwens, V., Kaplan, F., & Dillenbourg, P. (2013). Living with a vacuum cleaning robot: A 6 month ethnographic study. International Journal of Social Robotics, 5 , 389 408.
Fogg, B., & Nass, C. (1997). How users reciprocate to computers: an experiment that demonstrates behavior change CHI`97 extended abstracts on Human factors in computing systems (pp. 331 332).
Forlizzi, J., DiSalvo, C., & Gemperle, F. (2004). Assistive robotics and an ecology of elders living independently in their homes. Human Computer Interaction, 19(1 2), 25 59.
Foster, M. (2018). Aging Japan: Robots may have role in future of elder care. Reuters [Internet], 28 .
Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American sociological review , 161 178.
Griskevicius, V., Tybur, J. M., Sundie, J. M., Cialdini, R. B., Miller, G. F., & Kenrick, D. T. (2007). Blatant benevolence and conspicuous consumption: when romantic motives elicit strategic costly signals. Journal of personality and social psychology, 93 (1), 85.
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描述 碩士
國立政治大學
資訊管理學系
110356034
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0110356034
資料類型 thesis
dc.contributor.advisor 林怡伶<br>簡士鎰zh_TW
dc.contributor.advisor Lin, Yi-Ling<br>Chien, Shih-Yien_US
dc.contributor.author (Authors) 陳玟彤zh_TW
dc.contributor.author (Authors) Chen, Wen-Tungen_US
dc.creator (作者) 陳玟彤zh_TW
dc.creator (作者) Chen, Wen-Tungen_US
dc.date (日期) 2023en_US
dc.date.accessioned 1-Sep-2023 14:54:11 (UTC+8)-
dc.date.available 1-Sep-2023 14:54:11 (UTC+8)-
dc.date.issued (上傳時間) 1-Sep-2023 14:54:11 (UTC+8)-
dc.identifier (Other Identifiers) G0110356034en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/146891-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理學系zh_TW
dc.description (描述) 110356034zh_TW
dc.description.abstract (摘要) 隨著老年照護逐漸成為社會不可忽視的議題，設計一個能夠協助長者獨立生活的機器人儼然成為可行的解決方案之一。為了提升長者對於機器人的接受程度，在人與機器人之間建立互惠機制是相當重要的。本研究進行了一個實驗，旨在了解在長者與機器人之間建立互惠關係的可能性。研究結果不僅確認了人機之間可建立互惠關係，還發現長者對機器人的互惠行為在不同的任務情境下會有所變化。然而，本研究並未發現長者的互惠程度與他們對機器人的接受度間有顯著關係；訪談結果闡明，另有其餘因素會影響長者對於機器人的接受程度。本實驗結果希望能拓展人機互惠領域的視野，並探索長者在不同健康維度的任務情境中，進行幫助行為時背後的考量。本研究結果將能為設計和使用老年照護機器人提供一些建議。zh_TW
dc.description.abstract (摘要) As the care of the elderly has gradually become an issue that society cannot ignore, designing a robot that can assist the elderly to live independently has become one of the feasible solutions. Establishing a reciprocal mechanism between humans and robots is vital to promote the elderly’s acceptability of the robots. This study demonstrated an experiment to understand the possibility of establishing a reciprocal relationship between the robot and the elderly. The findings not only confirmed the establishment of a reciprocal relationship between humans and robots but also showed that the elderly’s reciprocity behaviors toward robots changed across task contexts. However, no significant relationship was found between the elderly’s degree of reciprocity and their level of acceptance of robots. Interview results elucidated that other factors influenced the elderly’s acceptance of robots. The experiment results were wished to bring a new vision to the field of reciprocity in HRI and explore the considerations underlying the helping behaviors among different health dimensions task contexts in the elderly. The findings would provide some recommendations for designing and using elderly care robots.en_US
dc.description.tableofcontents 謝辭 i
摘要 ii
Abstract iii
Table of contents iv
List of Tables vi
List of Figures vii
Chapter1: Introduction 1
1.1 Background 1
1.2 Objective and research questions 2
Chapter2: Literature review 4
2.1 Human and robot interaction in elderly care 4
2.2 Robot acceptance 4
2.3 Reciprocity 6
2.4 Helping behavior and helping cost in task contexts 7
Chapter3: Research design 9
3.1 Research hypothesis 9
3.2 Experiment design 11
3.3 Participant and experimental scenarios 16
3.4 Pilot study 19
3.5 Evaluation 20
Chapter4: Results 24
4.1 Related experimental information 24
4.2 Manipulation check 26
4.3 Task contexts 27
4.4 Perceived reciprocity & acceptance 29
4.5 Future intention 31
4.6 Additional qualitive results 33
Chapter5: Discussion and conclusion 34
5.1 Discussion 34
5.2 Contributions and implications 37
5.3 Conclusion 38
Chapter6: Limitations and future work 42
6.1 Limitations 42
6.2 Future work 43
References 44
Appendix A: Pre-test forms 53
Appendix B: Post-test forms 55
Appendix C: SPMSQ scale 57
Appendix D: Details of tasks in three different health dimensions 58		zh_TW
dc.format.extent 2099301 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0110356034en_US
dc.subject (關鍵詞) 互惠zh_TW
dc.subject (關鍵詞) 人機互動zh_TW
dc.subject (關鍵詞) 幫助行為zh_TW
dc.subject (關鍵詞) 任務情境zh_TW
dc.subject (關鍵詞) 健康維度zh_TW
dc.subject (關鍵詞) 老年照護zh_TW
dc.subject (關鍵詞) Reciprocityen_US
dc.subject (關鍵詞) Human-robot interactionen_US
dc.subject (關鍵詞) Helping behavioren_US
dc.subject (關鍵詞) Task contextsen_US
dc.subject (關鍵詞) Health dimensionsen_US
dc.subject (關鍵詞) Elderly careen_US
dc.title (題名) 探索任務情境對人機互惠機制的影響zh_TW
dc.title (題名) Reciprocity Between Humans and Robots Affected by Task Contextsen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) Andreoni, J., & Miller, J. (2002). Giving according to GARP: An experimental test of the consistency of preferences for altruism. Econometrica, 70 (2), 737 753.
Axelrod, R., & Hamilton, W. D. (1981). The evolution of cooperation.science,211 (4489), 1390 1 396.
Bandura, A. (1977). Self efficacy: toward a unifying theory of behavioral change.Psychological review, 84 (2), 191.
Baruah, J., & Buragohain, P. (2014). Helping Attitude of the secondary school students. Empyreal Institute of Higher Education , 70.
Batson, C. D. (1987). Prosocial motivation: Is it ever truly altruistic?Advances in experimental social psychology (Vol. 20, pp. 65 122): Elsevier.
Beer, J. M., Smarr, C.A., Chen, T. L., Prakash, A., Mitzner, T. L., Kemp, C. C., & Rogers, W. A. (2012). The domesticated robot: design guidelines for assisting older adults to age in place. Paper presented at the Proceedings of the seventh annual ACM/IEEE international conference on Human Robot Interaction.
Breslow, L. (1972). A quantitative approach to the World Health Organization definition of health: physical, mental and social well being. International journal of Epidemiology, 1 (4), 347 355.
Carlo, G., Eisenberg, N., Troyer, D., Switzer, G., & Speer, A. L. (1991). The altruistic personality: In what contexts is it apparent? Journal of personality and social psychology, 61 (3), 450.
Carros, F., Meurer, J., Löffler, D., Unbehaun, D., Matthies, S., Koch, I., . . . Wulf, V.(2020). Exploring human robot interaction with the elderly: results from a ten week case study in a care home. Paper presented at the Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems.
Cesta, A., Cortellessa, G., Giuliani, M. V., Pecora, F., Scopelliti, M., & Tiberio, L.(2007). Psychological implications of domestic assistive technology for the elderly. PsychNology Journal, 5 (3).
Chen, N., Zhai, Y., & Liu, X. (2022). The Effects of Robots’ Altruistic Behaviours and Reciprocity on Human robot Trust. International Journal of Social Robotics, 14 (8), 1913 1931.
Cialdini, R. B., & James, L. (2009). Influence: Science and practice (Vol. 4): Pearson education Boston.
Clark, R. D., & Word, L. E. (1974). Where is the apathetic bystander? Situational characteristics of the emergency. Journal of personality and social psychology, 29 (3), 279.
Daly, J., Leonards, U., & Bremner, P. (2020). Robots in need: How patterns of
emotional behavior influence willingness to help. Paper presented at the Companion of the 2020 ACM/IEEE International Conference on Human Robot Interaction.
De Graaf, M. M., Ben Allouch, S., & van Dijk, J. A. (2016). Long term evaluation of a social robot in real homes. Interaction studies, 17 (3), 462 491.
Falk, A., & Fischbacher, U. (2006). A theory of reciprocity. Games and economic behavior, 54 (2), 293 315.
Fink, J., Bauwens, V., Kaplan, F., & Dillenbourg, P. (2013). Living with a vacuum cleaning robot: A 6 month ethnographic study. International Journal of Social Robotics, 5 , 389 408.
Fogg, B., & Nass, C. (1997). How users reciprocate to computers: an experiment that demonstrates behavior change CHI`97 extended abstracts on Human factors in computing systems (pp. 331 332).
Forlizzi, J., DiSalvo, C., & Gemperle, F. (2004). Assistive robotics and an ecology of elders living independently in their homes. Human Computer Interaction, 19(1 2), 25 59.
Foster, M. (2018). Aging Japan: Robots may have role in future of elder care. Reuters [Internet], 28 .
Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American sociological review , 161 178.
Griskevicius, V., Tybur, J. M., Sundie, J. M., Cialdini, R. B., Miller, G. F., & Kenrick, D. T. (2007). Blatant benevolence and conspicuous consumption: when romantic motives elicit strategic costly signals. Journal of personality and social psychology, 93 (1), 85.
Hart, S. G. (1986). NASA task load index (TLX).
Hayley, A., & Zinkiewicz, L. (2013). Does moral cleansing moderate the effect of evolutionary altruism on helping intention? An exploratory study. Journal of social, evolutionary, and cultural psychology, 7 (1), 24.
Hsieh, T.Y., Chaudhury, B., & Cross, E. S. (2020). Human robot cooperation in prisoner dilemma games: people behave more reciprocally than prosocially toward robots. Paper presented at the companion of the 2020 ACM/IEEE
international conference on human robot interaction.
Ihamäki, P., & Heljakka, K. (2021). Robot pets as “Serious Toys” activating social and emotional experiences of elderly people. Information Systems Frontiers , 1 15.
Imai, Y. (1991). Effects of influence strategies, perceived social power and cost on compliance with requests. Japanese Psychological Research, 33 (3), 134 144.
Kahn Jr, P. H., Ishiguro, H., Friedman, B., Kanda, T., Freier, N. G., Severson, R. L., & Miller, J. (2007). What is a human?: Toward psychological benchmarks in the field of human robot interaction. Interaction studies, 8 (3), 363 390.
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