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題名 “Yes, I know you”: the role of source familiarity in the relationship between service adaptive behavior and customer satisfaction
作者 巫柏翰
Wu, Po Han;Shen, Yung-Cheng;Lin, Heng-Yu;Chou, Cindy Yunhsin;Yang, Wei-Hao
貢獻者 企博學二
日期 2022-07
上傳時間 29-Nov-2023 16:30:29 (UTC+8)
關聯 Journal of Service Theory and Practice, Vol.32, No.5, pp.620-639
資料類型 article
DOI https://doi.org/10.1108/JSTP-01-2022-0017
dc.contributor 企博學二
dc.creator (作者) 巫柏翰
dc.creator (作者) Wu, Po Han;Shen, Yung-Cheng;Lin, Heng-Yu;Chou, Cindy Yunhsin;Yang, Wei-Hao
dc.date (日期) 2022-07
dc.date.accessioned 29-Nov-2023 16:30:29 (UTC+8)-
dc.date.available 29-Nov-2023 16:30:29 (UTC+8)-
dc.date.issued (上傳時間) 29-Nov-2023 16:30:29 (UTC+8)-
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/148222-
dc.format.extent 105 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Journal of Service Theory and Practice, Vol.32, No.5, pp.620-639
dc.title (題名) “Yes, I know you”: the role of source familiarity in the relationship between service adaptive behavior and customer satisfaction
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1108/JSTP-01-2022-0017
dc.doi.uri (DOI) https://doi.org/10.1108/JSTP-01-2022-0017