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題名 C銀行應用人工智慧的管理框架設計
The Management Framework Design of AI Applications in C bank作者 朱姸如
Chu, Yen-Ju貢獻者 臧正運<br>林士貴
Tsang, Cheng-Yun<br>Lin, Shin-Kuei
朱姸如
Chu, Yen-Ju關鍵詞 人工智慧
風險基礎
管理框架
負責任人工智慧
銀行業應用人工智慧管理
AI
Management framework
Risk-based Approach (RBA)
Application AI of management
Responsible AI in banking industry日期 2023 上傳時間 1-Feb-2024 11:31:25 (UTC+8) 參考文獻 1.雜誌 張凱君（2023）。生成式AI崛起與ChatGPT「聊出新未來」。銀行家雜誌，2023年4月。 2.國外研究 Google Research_ Attention is All You Need. Ashish Vaswani, Noam Shazeer, Niki Parmar, Jakob Uszkoreit, Llion Jones, Aidan N. Gomez, Lukasz Kaiser, Illia Polosukhin (2017) https://research.google/pubs/pub46201/ 3.研究計畫:安永諮詢服務股份有限公司，2023 年 08 月 31 日，銀行商業同業公會_人工智慧資通安全防護委外研究案研究報告書。出版地:臺灣。中華民國銀行商業同業公會全國聯合會。 4.網頁，新聞稿等 (1)陳曉莉。(15 June 2023). IThome:歐洲議會通過《AI Act》草案。 https://www.ithome.com.tw/news/157370 (2)楊長蓉，(26 May 2023) 歐盟《人工智慧法案》之風險基礎模式，國防安全雙周報，第80期P33-38， https://indsr.org.tw/respublicationcon?uid=12&resid=1961&pid=4004 (3)聯合新聞網，北美智權報(13 July 2023)，歐盟人工智慧AI法案草案概觀：第三國供應商也適用。https://udn.com/news/story/6871/7295944 (4)Artificial Intelligence Market Size, Share & Trends Analysis Report By Solution, By Technology (Deep Learning, Machine Learning), By End-use, By Region, And Segment Forecasts, 2023 – 2030. (上網日期:2023年6月1日) https://www.grandviewresearch.com/industry-analysis/artificial-intelligence-ai-market (5)David E. Sanger and Cecilia Kang. (Oct. 30, 2023). The New York times “Biden to Issue First Regulations on Artificial Intelligence Systems. https://www.nytimes.com/2023/10/30/us/politics/biden-artificial-intelligence.html (6)European Parliament News. EU AI Act: first regulation on artificial intelligence. (Dec. 19, 2023) https://www.europarl.europa.eu/news/en/headlines/society/20230601STO93804/eu-ai-act-first-regulation-on-artificial-intelligence (7)European Parliament News. Artificial Intelligence Act: deal on comprehensive rules for trustworthy AI. (Dec. 9, 2023) https://www.europarl.europa.eu/news/en/press-room/20231206IPR15699/artificial-intelligence-act-deal-on-comprehensive-rules-for-trustworthy-ai (8)Hugh Son. (May 25, 2023). CNBC: JPMorgan is developing a ChatGPT-like A.I. service that gives investment advice. https://www.cnbc.com/2023/05/25/jpmorgan-develops-ai-investment-advisor.html (9)Kantaro Komiya and Supantha Mukherjee. (20 May 2023). Reuters: G7 calls for developing global technical standards for AI. https://www.reuters.com/world/g7-calls-developing-global-technical-standards-ai-2023-05-20/ (10)NHK. (31 Oct 2023) .G7就「廣島AI進程」敲定針對開發者之指南。 https://www3.nhk.or.jp/nhkworld/zt/news/20231031_ML02/ (11)Open AI: Morgan Stanley wealth management deploys GPT-4 to organize its vast knowledge base. (上網日期:2023年6月1日) https://openai.com/customer-stories/morgan-stanley (12)Rashad Abelson, Allan Jorgensen, Karine Perset. (2 Oct 2023). OECD, Recoding our understanding of RBC(Responsible Business Conduct) in science, tech, and innovation: What's new in the OECD MNE Guidelines? https://www.oecd-forum.org/posts/recoding-our-understanding-of-rbc-in-science-tech-and-innovation-what-s-new-in-the-oecd-mne-guidelines (13)Rick Merrit. (Jan 12, 2023). NVIDIA: 攜手 Evozyne 為蛋白質生成創建人工智慧模型. https://blogs.nvidia.com.tw/2023/01/12/generative-ai-proteins-evozyne/ (14)White house (Sept. 12, 2023). <Fact Sheet: Biden-Harris Administration Secures Voluntary Commitments from Eight Additional Artificial Intelligence Companies to Manage the Risks Posed by AI> https://www.whitehouse.gov/briefing-room/statements-releases/2023/09/12/fact-sheet-biden-harris-administration-secures-voluntary-commitments-from-eight-additional-artificial-intelligence-companies-to-manage-the-risks-posed-by-ai/ (15)White House. (Oct. 30, 2023). <FACT SHEET: President Biden Issues Executive Order on Safe, Secure, and Trustworthy Artificial Intelligence> https://www.whitehouse.gov/briefing-room/statements-releases/2023/10/30/fact-sheet-president-biden-issues-executive-order-on-safe-secure-and-trustworthy-artificial-intelligence/ 5.Nvidia 調查 Kevin Levitt. (2023)金融服務業人工智慧現況：2023 年趨勢，State of AI in Financial Services https://www.nvidia.com/en-us/industries/finance/ai-financial-services-report/ 6.Gartner技術研究報告 (1)Afraz Jaffri. (2023). Hype Cycle for Artificial Intelligence, 2023. Gartner (G00791179). https://www.gartner.com/interactive/hc/4543699?ref=solrAll&refval=385511759 (2)Andrew Frank, Nicole Greene. (2022). Use Generative AI to Enhance Content and Customer Experience. Gartner (G00766029) https://www.gartner.com/document/4016772?ref=solrAll&refval=385512237& (3)Arun Chandrasekaran, Leinar Ramos, Rajesh Kandaswamy. (2023). How to Choose an Approach for Deploying Generative AI. Gartner (G00794559) https://www.gartner.com/document/4507999?ref=solrAll&refval=385501113& (4)Arthur Mickoleit, Irma Fabular, Bill Finnerty, Dean Lacheca. (2023). Toward a Postdigital Government Maturity Model. Gartner (G00789145) https://www.gartner.com/document/4432899?ref=solrImgSearch&refval=384239603& (5)Arun Chandrasekaran, Radu Miclaus, Anthony Mullen. (2023). Innovation Guide for Generative AI Technologies. Gartner (G00793932) https://www.gartner.com/document/4584399?ref=solrAll&refval=385512472& (6)Cathy Tornbohm, Saikat Ray, Keith Guttridge, Paul Vincent, Arthur Villa, Andy Wang, Mukul Saha. (2022). Quick Answer: Use Gartner’s Hyperautomation Maturity Model. Gartner (G00779382) https://www.gartner.com/document/4021874?ref=solrImgSearch&refval=384239279& (7)Chirag Dekate, Bern Elliot. (2023).Applying AI- Techniques and Infrastructure. Gartner (G00775827) https://www.gartner.com/document/4300099?ref=solrImgSearch&refval=386347900& (8)Christy Ferguson, Amy Jenkins, Precious Ozokpo, Jenifer Silverstein. (2023). Market Guide for Event Technology Platforms. Gartner (G00773542) https://www.gartner.com/document/4420499?ref=solrAll&refval=386333057& (9)David Cearley, Apoorva Chhabra, Tsuneo Fujiwara, Karan khandelwal, Abhishek Gupta. (2022). Achieve the Desired Maturity Level Using the Innovation Management Maturity Model and Assessment. Gartner (G00772391) https://www.gartner.com/document/4020499?ref=solrImgSearch&refval=385517778& (10)Farhan Choudhary, Svetlana Sicular. (2022). A Comprehensive Guide to Responsible AI. Gartner (G00764905) https://www.gartner.com/document/4017080?ref=solrAll&refval=382718523& (11)Hung LeHong, Mary Mesaglio, Don Scheibenreif, Rita Sallam. (2023).We Shape AI, AI Shapes Us: 2023 IT Symposium/Xpo Keynote Insights. Gartner ( G00799922) (12)Jason Malo, Moutusi Sau. (2023). The Future of AI in Banking: Vision For 2027. Gartner (G00786400) https://www.gartner.com/document/4695599?ref=hp-discovery&reqid=acad8167-3917-488b-ac74-d70b45c6901e (13)Jeremy D'Hoinne, Avivah Litan, Gabriele Rigon. (2023). Innovation Guide for Generative AI in Trust, Risk and Security Management.(G00799579) https://www.gartner.com/document/4751831?ref=solrAll&refval=385512580& (14)Jon Aronoff, Van Baker, Avivah Litan, Tina Nunno. (2023). Board Brief on Generative AI. Gartner (G00794593) https://www.gartner.com/document/code/794593?ref=authbody&refval=4584399 (15)Sumit Agarwal, Soyeb Barot,Chirag Dekate, Anthony Mullen. (2023). Quick Answer: How Should CXOs Structure AI Operating Models? .Gartner (G00762136) https://www.gartner.com/document/4138999?ref=solrAll&refval=385512754& https://www.gartner.com/document/4841531?ref=hp-discovery&reqid=55077b01-00e5-4bd5-81bc-153b4bf304ce 7.機關檔案資料： (1)行政院( 112年4月7日)。臺灣 AI 行動計畫 2.0(2023-2026 年) 核定本。行政院院授科會科辦字第 1120012011 號函核定。 (2)行政院新聞傳播處(112年8月31日) 。「使用生成式AI參考指引（草案）」報告。 https://www.ey.gov.tw/Page/9277F759E41CCD91/e63572a7-fb79-4c02-9ea3-b731e7c06a56 (3)金管會(112年10月17日) 。金融業運用人工智慧(AI)之核心原則與相關推動政策。 https://www.fsc.gov.tw/ch/home.jsp?id=96&parentpath=0,2&mcustomize=news_view.jsp&dataserno=202310170002&dtable=News (4)金管會(112年8月15日)「金融科技發展路徑圖(2.0)」，期能實現更包容、公平、永續及國際的金融科技生態環境。新聞稿。 https://www.fsc.gov.tw/ch/home.jsp?id=96&parentpath=0,2&mcustomize=news_view.jsp&dataserno=202308150002&dtable=News (5)金管會(112年8月15日) 。金管會就金融業運用人工智慧(AI)之原則及政策草案公開徵詢外界意見。新聞稿。 https://www.fsc.gov.tw/ch/home.jsp?id=96&parentpath=0,2&mcustomize=news_view.jsp&dataserno=202308150001&dtable=News (6)科技部前瞻及應用科技司(108年9月23日)。人工智慧科研發展指引。新聞稿。 https://www.nstc.gov.tw/nstc/attachments/53491881-eb0d-443f-9169-1f434f7d33c7 (7)銀行公會(112年10月)電子化委員會。「運用人工智慧技術作業規範」(草案) 。第10次理事會報告案第3案。 (8)BIS. Bank for international settlement, by Jeffery Yong and Jermy Prenio. (03 August 2021). Humans keeping AI in check – emerging regulatory expectations in the financial sector. BIS. FSI Insights No 35. (9)EU(Society Updated: 14 June 2023) AI Act: first regulation on artificial intelligence. https://www.europarl.europa.eu/news/en/headlines/society/20230601STO93804/eu-ai-act-first-regulation-on-artificial-intelligence (10)OECD. (Feb. 22, 2022) Organization for Economic Cooperation and Development. Framework for the Classification of AI systems. ISSN: 20716826 (online) No. 323. https://www.oecd.org/publications/oecd-framework-for-the-classification-of-ai-systems-cb6d9eca-en.htm 描述 碩士
國立政治大學
國際金融碩士學位學程
111ZB1011資料來源 http://thesis.lib.nccu.edu.tw/record/#G0111ZB1011 資料類型 thesis dc.contributor.advisor 臧正運<br>林士貴 zh_TW dc.contributor.advisor Tsang, Cheng-Yun<br>Lin, Shin-Kuei en_US dc.contributor.author (Authors) 朱姸如 zh_TW dc.contributor.author (Authors) Chu, Yen-Ju en_US dc.creator (作者) 朱姸如 zh_TW dc.creator (作者) Chu, Yen-Ju en_US dc.date (日期) 2023 en_US dc.date.accessioned 1-Feb-2024 11:31:25 (UTC+8) - dc.date.available 1-Feb-2024 11:31:25 (UTC+8) - dc.date.issued (上傳時間) 1-Feb-2024 11:31:25 (UTC+8) - dc.identifier (Other Identifiers) G0111ZB1011 en_US dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/149613 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 國際金融碩士學位學程 zh_TW dc.description (描述) 111ZB1011 zh_TW dc.description.tableofcontents 第一章 研究描述及預期成果 1 1.1 研究背景：AI趨勢與金融服務業可以商用AI的範圍 1 1.2 研究動機：生成式AI的技術凸顯管理AI的重要性 4 1.3 研究方法與步驟 8 1.4 預期成果：產出Ｃ銀行應用AI的管理框架建議 10 第二章 文獻分析：管理框架的AI風險基礎 11 2.1 以AI技術的成熟度週期，作為管控的基礎 11 2.2 以生成式AI為釋例，研究應用AI的風險來源面向 13 第三章 設計Ｃ銀行應用AI的管理框架 20 3.1 基於風險基礎的管理框架設計流程說明 20 3.2 國內對於應用AI相關的規範 20 3.3 國際間管理AI規範的原則 23 3.4 執行設計應用AI的管理框架過程 25 3.5 應用AI的管理框架 40 第四章 結論與建議 43 參考文獻 45 zh_TW dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0111ZB1011 en_US dc.subject (關鍵詞) 人工智慧 zh_TW dc.subject (關鍵詞) 風險基礎 zh_TW dc.subject (關鍵詞) 管理框架 zh_TW dc.subject (關鍵詞) 負責任人工智慧 zh_TW dc.subject (關鍵詞) 銀行業應用人工智慧管理 zh_TW dc.subject (關鍵詞) AI en_US dc.subject (關鍵詞) Management framework en_US dc.subject (關鍵詞) Risk-based Approach (RBA) en_US dc.subject (關鍵詞) Application AI of management en_US dc.subject (關鍵詞) Responsible AI in banking industry en_US dc.title (題名) C銀行應用人工智慧的管理框架設計 zh_TW dc.title (題名) The Management Framework Design of AI Applications in C bank en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 1.雜誌 張凱君（2023）。生成式AI崛起與ChatGPT「聊出新未來」。銀行家雜誌，2023年4月。 2.國外研究 Google Research_ Attention is All You Need. Ashish Vaswani, Noam Shazeer, Niki Parmar, Jakob Uszkoreit, Llion Jones, Aidan N. Gomez, Lukasz Kaiser, Illia Polosukhin (2017) https://research.google/pubs/pub46201/ 3.研究計畫:安永諮詢服務股份有限公司，2023 年 08 月 31 日，銀行商業同業公會_人工智慧資通安全防護委外研究案研究報告書。出版地:臺灣。中華民國銀行商業同業公會全國聯合會。 4.網頁，新聞稿等 (1)陳曉莉。(15 June 2023). IThome:歐洲議會通過《AI Act》草案。 https://www.ithome.com.tw/news/157370 (2)楊長蓉，(26 May 2023) 歐盟《人工智慧法案》之風險基礎模式，國防安全雙周報，第80期P33-38， https://indsr.org.tw/respublicationcon?uid=12&resid=1961&pid=4004 (3)聯合新聞網，北美智權報(13 July 2023)，歐盟人工智慧AI法案草案概觀：第三國供應商也適用。https://udn.com/news/story/6871/7295944 (4)Artificial Intelligence Market Size, Share & Trends Analysis Report By Solution, By Technology (Deep Learning, Machine Learning), By End-use, By Region, And Segment Forecasts, 2023 – 2030. (上網日期:2023年6月1日) https://www.grandviewresearch.com/industry-analysis/artificial-intelligence-ai-market (5)David E. Sanger and Cecilia Kang. (Oct. 30, 2023). The New York times “Biden to Issue First Regulations on Artificial Intelligence Systems. https://www.nytimes.com/2023/10/30/us/politics/biden-artificial-intelligence.html (6)European Parliament News. EU AI Act: first regulation on artificial intelligence. (Dec. 19, 2023) https://www.europarl.europa.eu/news/en/headlines/society/20230601STO93804/eu-ai-act-first-regulation-on-artificial-intelligence (7)European Parliament News. Artificial Intelligence Act: deal on comprehensive rules for trustworthy AI. (Dec. 9, 2023) https://www.europarl.europa.eu/news/en/press-room/20231206IPR15699/artificial-intelligence-act-deal-on-comprehensive-rules-for-trustworthy-ai (8)Hugh Son. (May 25, 2023). CNBC: JPMorgan is developing a ChatGPT-like A.I. service that gives investment advice. https://www.cnbc.com/2023/05/25/jpmorgan-develops-ai-investment-advisor.html (9)Kantaro Komiya and Supantha Mukherjee. (20 May 2023). Reuters: G7 calls for developing global technical standards for AI. https://www.reuters.com/world/g7-calls-developing-global-technical-standards-ai-2023-05-20/ (10)NHK. (31 Oct 2023) .G7就「廣島AI進程」敲定針對開發者之指南。 https://www3.nhk.or.jp/nhkworld/zt/news/20231031_ML02/ (11)Open AI: Morgan Stanley wealth management deploys GPT-4 to organize its vast knowledge base. (上網日期:2023年6月1日) https://openai.com/customer-stories/morgan-stanley (12)Rashad Abelson, Allan Jorgensen, Karine Perset. (2 Oct 2023). OECD, Recoding our understanding of RBC(Responsible Business Conduct) in science, tech, and innovation: What's new in the OECD MNE Guidelines? https://www.oecd-forum.org/posts/recoding-our-understanding-of-rbc-in-science-tech-and-innovation-what-s-new-in-the-oecd-mne-guidelines (13)Rick Merrit. (Jan 12, 2023). NVIDIA: 攜手 Evozyne 為蛋白質生成創建人工智慧模型. https://blogs.nvidia.com.tw/2023/01/12/generative-ai-proteins-evozyne/ (14)White house (Sept. 12, 2023). <Fact Sheet: Biden-Harris Administration Secures Voluntary Commitments from Eight Additional Artificial Intelligence Companies to Manage the Risks Posed by AI> https://www.whitehouse.gov/briefing-room/statements-releases/2023/09/12/fact-sheet-biden-harris-administration-secures-voluntary-commitments-from-eight-additional-artificial-intelligence-companies-to-manage-the-risks-posed-by-ai/ (15)White House. (Oct. 30, 2023). <FACT SHEET: President Biden Issues Executive Order on Safe, Secure, and Trustworthy Artificial Intelligence> https://www.whitehouse.gov/briefing-room/statements-releases/2023/10/30/fact-sheet-president-biden-issues-executive-order-on-safe-secure-and-trustworthy-artificial-intelligence/ 5.Nvidia 調查 Kevin Levitt. (2023)金融服務業人工智慧現況：2023 年趨勢，State of AI in Financial Services https://www.nvidia.com/en-us/industries/finance/ai-financial-services-report/ 6.Gartner技術研究報告 (1)Afraz Jaffri. (2023). Hype Cycle for Artificial Intelligence, 2023. Gartner (G00791179). https://www.gartner.com/interactive/hc/4543699?ref=solrAll&refval=385511759 (2)Andrew Frank, Nicole Greene. (2022). Use Generative AI to Enhance Content and Customer Experience. Gartner (G00766029) https://www.gartner.com/document/4016772?ref=solrAll&refval=385512237& (3)Arun Chandrasekaran, Leinar Ramos, Rajesh Kandaswamy. (2023). How to Choose an Approach for Deploying Generative AI. Gartner (G00794559) https://www.gartner.com/document/4507999?ref=solrAll&refval=385501113& (4)Arthur Mickoleit, Irma Fabular, Bill Finnerty, Dean Lacheca. (2023). Toward a Postdigital Government Maturity Model. Gartner (G00789145) https://www.gartner.com/document/4432899?ref=solrImgSearch&refval=384239603& (5)Arun Chandrasekaran, Radu Miclaus, Anthony Mullen. (2023). Innovation Guide for Generative AI Technologies. Gartner (G00793932) https://www.gartner.com/document/4584399?ref=solrAll&refval=385512472& (6)Cathy Tornbohm, Saikat Ray, Keith Guttridge, Paul Vincent, Arthur Villa, Andy Wang, Mukul Saha. (2022). Quick Answer: Use Gartner’s Hyperautomation Maturity Model. Gartner (G00779382) https://www.gartner.com/document/4021874?ref=solrImgSearch&refval=384239279& (7)Chirag Dekate, Bern Elliot. (2023).Applying AI- Techniques and Infrastructure. Gartner (G00775827) https://www.gartner.com/document/4300099?ref=solrImgSearch&refval=386347900& (8)Christy Ferguson, Amy Jenkins, Precious Ozokpo, Jenifer Silverstein. (2023). Market Guide for Event Technology Platforms. Gartner (G00773542) https://www.gartner.com/document/4420499?ref=solrAll&refval=386333057& (9)David Cearley, Apoorva Chhabra, Tsuneo Fujiwara, Karan khandelwal, Abhishek Gupta. (2022). Achieve the Desired Maturity Level Using the Innovation Management Maturity Model and Assessment. Gartner (G00772391) https://www.gartner.com/document/4020499?ref=solrImgSearch&refval=385517778& (10)Farhan Choudhary, Svetlana Sicular. (2022). A Comprehensive Guide to Responsible AI. Gartner (G00764905) https://www.gartner.com/document/4017080?ref=solrAll&refval=382718523& (11)Hung LeHong, Mary Mesaglio, Don Scheibenreif, Rita Sallam. (2023).We Shape AI, AI Shapes Us: 2023 IT Symposium/Xpo Keynote Insights. Gartner ( G00799922) (12)Jason Malo, Moutusi Sau. (2023). The Future of AI in Banking: Vision For 2027. Gartner (G00786400) https://www.gartner.com/document/4695599?ref=hp-discovery&reqid=acad8167-3917-488b-ac74-d70b45c6901e (13)Jeremy D'Hoinne, Avivah Litan, Gabriele Rigon. (2023). Innovation Guide for Generative AI in Trust, Risk and Security Management.(G00799579) https://www.gartner.com/document/4751831?ref=solrAll&refval=385512580& (14)Jon Aronoff, Van Baker, Avivah Litan, Tina Nunno. (2023). Board Brief on Generative AI. Gartner (G00794593) https://www.gartner.com/document/code/794593?ref=authbody&refval=4584399 (15)Sumit Agarwal, Soyeb Barot,Chirag Dekate, Anthony Mullen. (2023). 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