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題名 應對舒活心態: 台灣人資以及主管面對 Z世代的挑戰
Navigating the Soft Living Mindset: HR and Hiring Managers' Challenges with Generation Z in Taiwan
作者 張乃容
貢獻者 吳文傑
Jack Wu
張乃容
關鍵詞 Generation Z
Soft Living Mindset
Taiwanese Workforce
HR Practices
日期 2024
上傳時間 1-Feb-2024 11:47:54 (UTC+8)
摘要 This study investigates the relationship between Generation Z (Gen Z) employees and HR practices in Taiwan, highlighting the emerging inconsistencies. As this latest cohort enters the workforce, their unique characteristics set them apart from their predecessors. Gen Z's preference for work-life balance, meaningful work, and inclusive cultures contrasts Taiwan's traditional hierarchical and conservative workplace. This mixed methods study explores the gap between Gen Z's preferences and employers' perspectives. Surveys of 250 Gen Z and 103 HR professionals/people managers provided quantitative ratings and qualitative insights. The findings reveal inconsistencies around work motivations, communication norms, training interests, career development, and corporate culture that indicate the need for a realignment of strategy. This research concludes by offering data-driven recommendations for Taiwanese employers to develop progressive, purpose-driven cultures and leverage the strengths of younger talent. This adaptation is crucial as Gen Z is expected to make up a significant portion of Taiwan's workforce.
參考文獻 Agarwal, H., & Vaghela, P. (2018). WORK VALUES OF GEN Z:Bridging the Gap to the Next Generation. Brading, R. (2020). Generation Z in Taiwan: Low Salaries, “Little Happiness”, and a Social-Media World in the Mix. 71–85. https://doi.org/10.1108/978-1-80043-220-820201008 Daugherty, G. (2023, February 25). What Is Quiet Quitting—and Is It a Real Trend? Investopedia. https://www.investopedia.com/what-is-quiet-quitting-6743910 Deloitte. (2023). The Deloitte Global 2023 Gen Z and Millennial Survey. Deloitte. https://www.deloitte.com/global/en/issues/work/content/genzmillennialsurvey.html Gurney , F. (2023, January 31). Soft living explained: The new, gorgeous way of living that is good for your soul. The Tab. https://thetab.com/uk/2023/01/31/soft-living-explained-the-new-gorgeous-way-of-living-that-i s-good-for-your-soul-292501 科特勒菲利浦, 陳就學, & 塞提亞宛伊萬. (2023, December 8). 圖解｜嬰兒潮、X、Y、Z、 α 世代，到底差在哪？一圖理解「五代差異」|經理人. Www.managertoday.com.tw. https://www.managertoday.com.tw/books/view/67701 Leslie, B., Anderson, C., Bickham, C., Horman, J., Overly, A., Gentry, C., Callahan, C., & King, J. (2021). Generation Z Perceptions of a Positive Workplace Environment. Employee Responsibilities and Rights Journal, 33(3). https://doi.org/10.1007/s10672-021-09366-2 聯合新聞網. (2023, April 11). TikTok 掀起「舒活青年」風潮！我工作 是為了讓我的狗過好日子 (蔡炆璇, Ed.). 聯合新聞網. https://udn.com/news/story/7269/7090674 Lidija, P., Kiril, P., Janeska Iliev, A., & Shopova, M. (2017). ESTABLISHING BALANCE BETWEEN PROFESSIONAL AND PRIVATE LIFE OF GENERATION Z. Research in Physical Education, Sport and Health, 6(1), 1857–8160. https://eprints.ugd.edu.mk/18802/1/pesh.2017.pdf 莫莉. (2023, March 23). 職場吹起「舒活」風：你想過講究的生活還是將就？ | 遠見雜誌. 遠見雜誌 - 前進的動力. https://www.gvm.com.tw/article/100970 Nguyen, J. (2022, October 6). Black women started living the soft life. Then came quiet quitting. Mashable. https://mashable.com/article/soft-life-quiet-quitting-trend Personio. (2023). The Complete Guide to Quiet Quitting. Www.personio.com. https://www.personio.com/hr-lexicon/quiet-quitting/ 邱韞蓁. (2023, March 8). 安靜離職過時...歐美年輕世代現在最火的「舒活」是什麼？－商周頭條｜商周. 商業周刊 - 商周.com. https://www.businessweekly.com.tw/international/blog/3011856?utm_source=facebook.com& utm_medium=social&utm_content=bw&utm_campaign=content Williams, T. (2022, September 11). Millennials want to live a “soft life,” and it’s changing how they work. Yahoo Finance. https://finance.yahoo.com/news/millennials-want-live-soft-life-110000435.html 蕭應強, & 陳文越. (2023, March 14). 工作不是唯一！ 新形態「舒活」席捲 Z 世代. Yahoo News. 61 https://tw.news.yahoo.com/%E5%B7%A5%E4%BD%9C%E4%B8%8D%E6%98%AF%E5% 94%AF-%E6%96%B0%E5%BD%A2%E6%85%8B-%E8%88%92%E6%B4%BB-%E5%B8 %AD%E6%8D%B2z%E4%B8%96%E4%BB%A3-150733346.html 張庭瑋. (2022, September 20). 員工安靜辭職、主管安靜解雇！這世界怎麼了？避免惡性管理循環的 3 方法|經理人. Www.managertoday.com.tw. https://www.managertoday.com.tw/articles/view/65740
描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
110933033
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0110933033
資料類型 thesis
dc.contributor.advisor 吳文傑zh_TW
dc.contributor.advisor Jack Wuen_US
dc.contributor.author (Authors) 張乃容zh_TW
dc.creator (作者) 張乃容zh_TW
dc.date (日期) 2024en_US
dc.date.accessioned 1-Feb-2024 11:47:54 (UTC+8)-
dc.date.available 1-Feb-2024 11:47:54 (UTC+8)-
dc.date.issued (上傳時間) 1-Feb-2024 11:47:54 (UTC+8)-
dc.identifier (Other Identifiers) G0110933033en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/149669-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理英語碩士學位學程(IMBA)zh_TW
dc.description (描述) 110933033zh_TW
dc.description.abstract (摘要) This study investigates the relationship between Generation Z (Gen Z) employees and HR practices in Taiwan, highlighting the emerging inconsistencies. As this latest cohort enters the workforce, their unique characteristics set them apart from their predecessors. Gen Z's preference for work-life balance, meaningful work, and inclusive cultures contrasts Taiwan's traditional hierarchical and conservative workplace. This mixed methods study explores the gap between Gen Z's preferences and employers' perspectives. Surveys of 250 Gen Z and 103 HR professionals/people managers provided quantitative ratings and qualitative insights. The findings reveal inconsistencies around work motivations, communication norms, training interests, career development, and corporate culture that indicate the need for a realignment of strategy. This research concludes by offering data-driven recommendations for Taiwanese employers to develop progressive, purpose-driven cultures and leverage the strengths of younger talent. This adaptation is crucial as Gen Z is expected to make up a significant portion of Taiwan's workforce.en_US
dc.description.tableofcontents 1. Introduction 1 1.1. Research Background 1 1.2. Research Motivation 2 1.3. Purpose and Significance 3 1.4. Outline of Chapters 4 2. Literature Review 7 2.1. Generation Z 7 2.1.1. Characteristic of Generation Z 7 2.1.2. Generation Z in Taiwan 8 2.2. Defining the “Soft Living” Lifestyle Movement 9 2.3. Connections Between Soft Living and Gen Z Values 12 2.3.1. Quiet quitting 12 2.3.2. Connections between Quiet Quitting, Soft Living, and Gen Z 13 2.4. Gaps in Understanding HR Implications 13 3. Research Methods 16 3.1. Research Design and Data Collection 16 3.2. Surveys of Gen Z Employees 17 3.3. Surveys for HR and Managers 19 3.4. Data Analysis Approach 22 4.Findings 24 4.1. Summary of Gen Z Survey Results 24 4.2. Summary of HR and People Manager Survey Results 30 4.3. Discussion of Notable Findings 36 5. Analysis and Discussion 42 5.1. Implications of Findings for Employers 42 5.2. Assessing Viability of HR Strategies 46 5.3. Limitations and Future Research 49 6. Conclusions and Recommendations 52 6.1. Proposed HR Solutions and Best Practices 52 6.2. Recommendations for Employers 55 6.3. Final Thoughts and Next Steps 56 Reference 59 Appendix 62zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0110933033en_US
dc.subject (關鍵詞) Generation Zen_US
dc.subject (關鍵詞) Soft Living Mindseten_US
dc.subject (關鍵詞) Taiwanese Workforceen_US
dc.subject (關鍵詞) HR Practicesen_US
dc.title (題名) 應對舒活心態: 台灣人資以及主管面對 Z世代的挑戰zh_TW
dc.title (題名) Navigating the Soft Living Mindset: HR and Hiring Managers' Challenges with Generation Z in Taiwanen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) Agarwal, H., & Vaghela, P. (2018). WORK VALUES OF GEN Z:Bridging the Gap to the Next Generation. Brading, R. (2020). Generation Z in Taiwan: Low Salaries, “Little Happiness”, and a Social-Media World in the Mix. 71–85. https://doi.org/10.1108/978-1-80043-220-820201008 Daugherty, G. (2023, February 25). What Is Quiet Quitting—and Is It a Real Trend? Investopedia. https://www.investopedia.com/what-is-quiet-quitting-6743910 Deloitte. (2023). The Deloitte Global 2023 Gen Z and Millennial Survey. Deloitte. https://www.deloitte.com/global/en/issues/work/content/genzmillennialsurvey.html Gurney , F. (2023, January 31). Soft living explained: The new, gorgeous way of living that is good for your soul. The Tab. https://thetab.com/uk/2023/01/31/soft-living-explained-the-new-gorgeous-way-of-living-that-i s-good-for-your-soul-292501 科特勒菲利浦, 陳就學, & 塞提亞宛伊萬. (2023, December 8). 圖解｜嬰兒潮、X、Y、Z、 α 世代，到底差在哪？一圖理解「五代差異」|經理人. Www.managertoday.com.tw. https://www.managertoday.com.tw/books/view/67701 Leslie, B., Anderson, C., Bickham, C., Horman, J., Overly, A., Gentry, C., Callahan, C., & King, J. (2021). Generation Z Perceptions of a Positive Workplace Environment. Employee Responsibilities and Rights Journal, 33(3). https://doi.org/10.1007/s10672-021-09366-2 聯合新聞網. (2023, April 11). TikTok 掀起「舒活青年」風潮！我工作 是為了讓我的狗過好日子 (蔡炆璇, Ed.). 聯合新聞網. https://udn.com/news/story/7269/7090674 Lidija, P., Kiril, P., Janeska Iliev, A., & Shopova, M. (2017). ESTABLISHING BALANCE BETWEEN PROFESSIONAL AND PRIVATE LIFE OF GENERATION Z. Research in Physical Education, Sport and Health, 6(1), 1857–8160. https://eprints.ugd.edu.mk/18802/1/pesh.2017.pdf 莫莉. (2023, March 23). 職場吹起「舒活」風：你想過講究的生活還是將就？ | 遠見雜誌. 遠見雜誌 - 前進的動力. https://www.gvm.com.tw/article/100970 Nguyen, J. (2022, October 6). Black women started living the soft life. Then came quiet quitting. Mashable. https://mashable.com/article/soft-life-quiet-quitting-trend Personio. (2023). The Complete Guide to Quiet Quitting. Www.personio.com. https://www.personio.com/hr-lexicon/quiet-quitting/ 邱韞蓁. (2023, March 8). 安靜離職過時...歐美年輕世代現在最火的「舒活」是什麼？－商周頭條｜商周. 商業周刊 - 商周.com. https://www.businessweekly.com.tw/international/blog/3011856?utm_source=facebook.com& utm_medium=social&utm_content=bw&utm_campaign=content Williams, T. (2022, September 11). Millennials want to live a “soft life,” and it’s changing how they work. Yahoo Finance. https://finance.yahoo.com/news/millennials-want-live-soft-life-110000435.html 蕭應強, & 陳文越. (2023, March 14). 工作不是唯一！ 新形態「舒活」席捲 Z 世代. Yahoo News. 61 https://tw.news.yahoo.com/%E5%B7%A5%E4%BD%9C%E4%B8%8D%E6%98%AF%E5% 94%AF-%E6%96%B0%E5%BD%A2%E6%85%8B-%E8%88%92%E6%B4%BB-%E5%B8 %AD%E6%8D%B2z%E4%B8%96%E4%BB%A3-150733346.html 張庭瑋. (2022, September 20). 員工安靜辭職、主管安靜解雇！這世界怎麼了？避免惡性管理循環的 3 方法|經理人. Www.managertoday.com.tw. https://www.managertoday.com.tw/articles/view/65740zh_TW