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題名 伺服器新產品開發之模組化轉型:以 A 公司為例
Modularization Transformation in New Product Development of Server: A Case Study of Company A作者 朱怡璇
Chu, Yi-Hsuan貢獻者 吳豐祥
Wu, Feng-Shang
朱怡璇
Chu, Yi-Hsuan關鍵詞 伺服器產業
新產品開發管理
新產品開發流程
整體式新產品開發模式
模組式新 產品開發模式
模組化
技術創新
組織變革管理
Server industry
new product development management
new product development process
Integrated New Product Development model
Modularized New Product Development model
modulization
technological innovation
organizational change management日期 2024 上傳時間 4-Sep-2024 14:00:04 (UTC+8) 摘要 隨著物聯網的快速成長及2023年ChatGPT所激起人工智慧商用化的風潮，伺服器產業正面臨著市場需求變動和技術創新快速演進的挑戰，也隨著科技產業中市場需求和技術創新的快速變遷，傳統的整體式新產品開發模式（Integrated New Product Development）已難以應對多樣化的市場需求，相反地，模組式新產品開發模式（Modularized New Product Development）則越來越受到各界的重視（包括與AI發展相 關的伺服器產業）。然而，儘管2023年以來人工智慧技術及商業應用的爆發性成長，有關伺服器產業的新產品開發流程轉型卻少有學術界的探討，此外，過往研究多只關注於模組化設計對技術和產品層面的影響之探討，而對於模組化轉型的過程及其如何影響企業內部不同部門的協作和整合的相關研究卻是非常少，另外，過往文獻對模組式新產品開發轉型的效益探討也缺乏長短期觀點之區分，再者，有關新產品開發模式模組化與研發績效之間的關係的實證研究也是非常少。為了填補上述研究的缺口，本研究從組織變革的角度切入，探討伺服器企業從傳統整體式新產品開發模式轉型至模組是新產品開發模式的過程，並檢視此一過程對於研發績效的影響。由於本研究屬於探索性質，故採用單一個案研究法，選擇伺服器產業中的一家領導廠商做為研究個案的對象。究資料來源包括初級資料和次級資料，前者主要透過半結構式的訪綱設計深入訪談個案公司的相關人員，後者則參考期刊、報紙以及個案公司的年報及內部資料等。最後本研究得到了以下的主要結論： 結論一、企業在模組式開發的轉型過程中，會透過溝通效率的提升、協同合作的加強與大量資源的投入等作為，來提升轉型的效益、開發的效率、新產品的品質以及應對市場變化的靈活性和競爭力。 結論二、企業模組式新產品開發的流程上，會在初期概念階段中允許採用粗略的設計，隨著開發的進展則會允許計畫的變更，以期達到開發週期縮短、靈活設計變更與迅速回應市場變化的目標。 結論三、企業模組式新產品開發的流程上，會透過模組式設計的採用與組件共用性的提升，來降低開發的成本，並提升開發的靈活性和效率。 結論四、企業在推動模組式新產品開發的轉型過程中，會面對初期高度資源的投入、精細化管理的需求、高技術的門檻、團隊協作的減少以及設計和生產流程的變革等挑戰，惟這些挑戰卻也同時會帶來機會與競爭優勢。 結論五、企業在進行模組式新產品開發時，會導入具高度靈活性和可追溯性的協作平台，以調適不同模組獨立開發和管理的需求，同時也會允許各模組靈活地與其他多種組件進行配對，以確保產品開發過程的靈活性和高效性。 本研究並在最後提出學術上的貢獻，以及實務上與後續研究上的建議。
With the rapid growth of the Internet of Things（IoT）and the commercial rise of artificial intelligence driven by ChatGPT in 2023, the server industry is grappling with swiftly changing market demands and technological advancements. Traditional Integrated New Product Development（NPD）models have struggled to keep pace with these evolving market needs, prompting a growing interest in modularity NPD within the server industry. Despite the explosive growth in AI technology and its commercial applications since 2023, there has been a notable lack of academic discussion regarding the transformation of NPD processes in the server industry. Previous research has largely focused on modularity development in personal computers, emphasizing the impact of modular design on technology and products. However, studies on how modularization affects internal departmental collaboration and integration are sparse. Additionally, there is a gap in research distinguishing the short-term and long-term benefits and risks of modularity NPD transformation, and no empirical studies have examined the relationship between modularity NPD models and R&D performance. To address these research gaps, this study delves into branded server manufacturers, analyzing organizational behaviors during the modularization process and examining its impact on product characteristics, development processes, and team dynamics. Given the exploratory nature of this research, a single case study method is employed, utilizing both primary and secondary data sources. Primary data were gathered through in-depth interviews with three key roles in new product development at the case company, while secondary data were sourced from journals, newspapers, and internal company documents. This study yields the following findings: During the transition to module development, companies enhance the transformation's effectiveness, development efficiency, new product quality, and market responsiveness by improving communication efficiency, strengthening collaboration, and investing substantial resources. In the modulated new product development process, companies adopt rough designs during the initial concept stage and allow plan modifications as development progresses. This approach aims to shorten the development cycle, facilitate flexible design changes, and swiftly respond to market changes. By adopting module design and enhancing component commonality, companies reduce development costs while increasing flexibility and efficiency in the module development process. Companies face challenges such as significant initial resource investment, the need for meticulous management, high technical barriers and costs, reduced team collaboration, and changes in design and production processes during the transition to module new product development. However, these challenges also present opportunities and competitive advantages. When undertaking module new product development, companies must adapt to the demands of independent module development and management while allowing each module to flexibly integrate with various other components, ensuring the flexibility and efficiency of the product development process. Finally, this study provides suggestions for both academia and industry practitioners, offering directions for future research.參考文獻 一、 外文文獻 Abernathy, W. J., & Utterback, J. M. (1978). Patterns of industrial innovation. Technology Review, 80(7), 40–47. Adhabi, E., & Anozie, C. B. (2017). 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國立政治大學
科技管理與智慧財產研究所
111364134資料來源 http://thesis.lib.nccu.edu.tw/record/#G0111364134 資料類型 thesis dc.contributor.advisor 吳豐祥 zh_TW dc.contributor.advisor Wu, Feng-Shang en_US dc.contributor.author (Authors) 朱怡璇 zh_TW dc.contributor.author (Authors) Chu, Yi-Hsuan en_US dc.creator (作者) 朱怡璇 zh_TW dc.creator (作者) Chu, Yi-Hsuan en_US dc.date (日期) 2024 en_US dc.date.accessioned 4-Sep-2024 14:00:04 (UTC+8) - dc.date.available 4-Sep-2024 14:00:04 (UTC+8) - dc.date.issued (上傳時間) 4-Sep-2024 14:00:04 (UTC+8) - dc.identifier (Other Identifiers) G0111364134 en_US dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/153134 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 科技管理與智慧財產研究所 zh_TW dc.description (描述) 111364134 zh_TW dc.description.abstract (摘要) 隨著物聯網的快速成長及2023年ChatGPT所激起人工智慧商用化的風潮，伺服器產業正面臨著市場需求變動和技術創新快速演進的挑戰，也隨著科技產業中市場需求和技術創新的快速變遷，傳統的整體式新產品開發模式（Integrated New Product Development）已難以應對多樣化的市場需求，相反地，模組式新產品開發模式（Modularized New Product Development）則越來越受到各界的重視（包括與AI發展相 關的伺服器產業）。然而，儘管2023年以來人工智慧技術及商業應用的爆發性成長，有關伺服器產業的新產品開發流程轉型卻少有學術界的探討，此外，過往研究多只關注於模組化設計對技術和產品層面的影響之探討，而對於模組化轉型的過程及其如何影響企業內部不同部門的協作和整合的相關研究卻是非常少，另外，過往文獻對模組式新產品開發轉型的效益探討也缺乏長短期觀點之區分，再者，有關新產品開發模式模組化與研發績效之間的關係的實證研究也是非常少。為了填補上述研究的缺口，本研究從組織變革的角度切入，探討伺服器企業從傳統整體式新產品開發模式轉型至模組是新產品開發模式的過程，並檢視此一過程對於研發績效的影響。由於本研究屬於探索性質，故採用單一個案研究法，選擇伺服器產業中的一家領導廠商做為研究個案的對象。究資料來源包括初級資料和次級資料，前者主要透過半結構式的訪綱設計深入訪談個案公司的相關人員，後者則參考期刊、報紙以及個案公司的年報及內部資料等。最後本研究得到了以下的主要結論： 結論一、企業在模組式開發的轉型過程中，會透過溝通效率的提升、協同合作的加強與大量資源的投入等作為，來提升轉型的效益、開發的效率、新產品的品質以及應對市場變化的靈活性和競爭力。 結論二、企業模組式新產品開發的流程上，會在初期概念階段中允許採用粗略的設計，隨著開發的進展則會允許計畫的變更，以期達到開發週期縮短、靈活設計變更與迅速回應市場變化的目標。 結論三、企業模組式新產品開發的流程上，會透過模組式設計的採用與組件共用性的提升，來降低開發的成本，並提升開發的靈活性和效率。 結論四、企業在推動模組式新產品開發的轉型過程中，會面對初期高度資源的投入、精細化管理的需求、高技術的門檻、團隊協作的減少以及設計和生產流程的變革等挑戰，惟這些挑戰卻也同時會帶來機會與競爭優勢。 結論五、企業在進行模組式新產品開發時，會導入具高度靈活性和可追溯性的協作平台，以調適不同模組獨立開發和管理的需求，同時也會允許各模組靈活地與其他多種組件進行配對，以確保產品開發過程的靈活性和高效性。 本研究並在最後提出學術上的貢獻，以及實務上與後續研究上的建議。 zh_TW dc.description.abstract (摘要) With the rapid growth of the Internet of Things（IoT）and the commercial rise of artificial intelligence driven by ChatGPT in 2023, the server industry is grappling with swiftly changing market demands and technological advancements. Traditional Integrated New Product Development（NPD）models have struggled to keep pace with these evolving market needs, prompting a growing interest in modularity NPD within the server industry. Despite the explosive growth in AI technology and its commercial applications since 2023, there has been a notable lack of academic discussion regarding the transformation of NPD processes in the server industry. Previous research has largely focused on modularity development in personal computers, emphasizing the impact of modular design on technology and products. However, studies on how modularization affects internal departmental collaboration and integration are sparse. Additionally, there is a gap in research distinguishing the short-term and long-term benefits and risks of modularity NPD transformation, and no empirical studies have examined the relationship between modularity NPD models and R&D performance. To address these research gaps, this study delves into branded server manufacturers, analyzing organizational behaviors during the modularization process and examining its impact on product characteristics, development processes, and team dynamics. Given the exploratory nature of this research, a single case study method is employed, utilizing both primary and secondary data sources. Primary data were gathered through in-depth interviews with three key roles in new product development at the case company, while secondary data were sourced from journals, newspapers, and internal company documents. This study yields the following findings: During the transition to module development, companies enhance the transformation's effectiveness, development efficiency, new product quality, and market responsiveness by improving communication efficiency, strengthening collaboration, and investing substantial resources. In the modulated new product development process, companies adopt rough designs during the initial concept stage and allow plan modifications as development progresses. This approach aims to shorten the development cycle, facilitate flexible design changes, and swiftly respond to market changes. By adopting module design and enhancing component commonality, companies reduce development costs while increasing flexibility and efficiency in the module development process. Companies face challenges such as significant initial resource investment, the need for meticulous management, high technical barriers and costs, reduced team collaboration, and changes in design and production processes during the transition to module new product development. However, these challenges also present opportunities and competitive advantages. When undertaking module new product development, companies must adapt to the demands of independent module development and management while allowing each module to flexibly integrate with various other components, ensuring the flexibility and efficiency of the product development process. Finally, this study provides suggestions for both academia and industry practitioners, offering directions for future research. en_US dc.description.tableofcontents 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與問題 2 第三節 論文結構 2 第二章 文獻回顧 3 第一節 伺服器產業概況 3 第二節 技術創新與新產品開發 8 第三節 模組式新產品開發 17 第四節 組織變革管理 29 第五節 文獻小結與研究缺口 35 第三章 研究設計 38 第一節 研究架構 38 第二節 研究變項說明 39 第三節 研究方法 42 第四節 研究對象 43 第五節 資料蒐集方法 44 第六節 研究限制 46 第四章 個案研究 47 第一節 個案公司簡介 47 第二節 組織作為：模組化組織轉型管理 52 第三節 新產品開發管理：整體式與模組式比較 55 第四節 績效評估：模組式新產品開發轉型 62 第五節 個案彙整 66 第五章 研究發現與討論 71 第一節 組織變革作為方面 71 第二節 新產品開發管理方面 73 第三節 績效評估方面 74 第四節 三方面的相關性 76 第六章 結論與建議 78 第一節 研究結論 78 第二節 學術貢獻 80 第三節 實務貢獻及意涵 82 第四節 後續研究建議 83 參考文獻 86 附錄 94 訪談大綱 94 英文縮寫對照 95 zh_TW dc.format.extent 9183471 bytes - dc.format.mimetype application/pdf - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0111364134 en_US dc.subject (關鍵詞) 伺服器產業 zh_TW dc.subject (關鍵詞) 新產品開發管理 zh_TW dc.subject (關鍵詞) 新產品開發流程 zh_TW dc.subject (關鍵詞) 整體式新產品開發模式 zh_TW dc.subject (關鍵詞) 模組式新 產品開發模式 zh_TW dc.subject (關鍵詞) 模組化 zh_TW dc.subject (關鍵詞) 技術創新 zh_TW dc.subject (關鍵詞) 組織變革管理 zh_TW dc.subject (關鍵詞) Server industry en_US dc.subject (關鍵詞) new product development management en_US dc.subject (關鍵詞) new product development process en_US dc.subject (關鍵詞) Integrated New Product Development model en_US dc.subject (關鍵詞) Modularized New Product Development model en_US dc.subject (關鍵詞) modulization en_US dc.subject (關鍵詞) technological innovation en_US dc.subject (關鍵詞) organizational change management en_US dc.title (題名) 伺服器新產品開發之模組化轉型:以 A 公司為例 zh_TW dc.title (題名) Modularization Transformation in New Product Development of Server: A Case Study of Company A en_US dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 一、 外文文獻 Abernathy, W. 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