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題名 Value-enhancing modeling of surrenders and lapses
作者 蔡政憲
Tsai, Chenghsien Jason;Huang, Hsiao-Tzu;Hwang, Yawen;Chan, Linus Fang-Shu
貢獻者 風管系
關鍵詞 Voluntary termination; Surrender; Laps; Life insurance
日期 2024-11
上傳時間 2024-12-12
摘要 Voluntary terminations of life insurance policies mean customer churns that usually lead to losses. Accurate predictions of voluntary terminations facilitate churn management, the valuation of life insurance policies, and the (asset-liability) management of life insurers. We use real-world data with adequate explanatory variables to evaluate the performance of three machine learning methods relative to the performance of three statistical methods in predicting voluntary terminations. Moreover, we decompose voluntary terminations into surrenders and lapses and find that some factors used to predict surrenders differ from those used to predict lapses. Then, we establish a two-stage model for insurers to take cost-effective actions to reduce the propensities of surrenders and lapses. This model outperforms conventional ones in terms of the resulting NPV (net present value).
關聯 Insurance: Mathematics and Economics, Vol.119, pp.48-63
資料類型 article
DOI https://doi.org/10.1016/j.insmatheco.2024.07.004
dc.contributor 風管系
dc.creator (作者) 蔡政憲
dc.creator (作者) Tsai, Chenghsien Jason;Huang, Hsiao-Tzu;Hwang, Yawen;Chan, Linus Fang-Shu
dc.date (日期) 2024-11
dc.date.accessioned 2024-12-12-
dc.date.available 2024-12-12-
dc.date.issued (上傳時間) 2024-12-12-
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/154702-
dc.description.abstract (摘要) Voluntary terminations of life insurance policies mean customer churns that usually lead to losses. Accurate predictions of voluntary terminations facilitate churn management, the valuation of life insurance policies, and the (asset-liability) management of life insurers. We use real-world data with adequate explanatory variables to evaluate the performance of three machine learning methods relative to the performance of three statistical methods in predicting voluntary terminations. Moreover, we decompose voluntary terminations into surrenders and lapses and find that some factors used to predict surrenders differ from those used to predict lapses. Then, we establish a two-stage model for insurers to take cost-effective actions to reduce the propensities of surrenders and lapses. This model outperforms conventional ones in terms of the resulting NPV (net present value).
dc.format.extent 112 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Insurance: Mathematics and Economics, Vol.119, pp.48-63
dc.subject (關鍵詞) Voluntary termination; Surrender; Laps; Life insurance
dc.title (題名) Value-enhancing modeling of surrenders and lapses
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1016/j.insmatheco.2024.07.004
dc.doi.uri (DOI) https://doi.org/10.1016/j.insmatheco.2024.07.004