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| Title | Accelerating digital supply chain management practices, customer development, and firm performance: Organizational culture matters |
| Creator | 鄭至甫 Jeng, Don Jyh-Fu;Bui, My-Trinh;Ta, Huy Hung |
| Contributor | 科管智財所 |
| Key Words | digital supply chain management practices (DSCMP); organizational culture (OC); firm performance (FP); customer development (CD) |
| Date | 2024-03 |
| Date Issued | 24-Feb-2025 15:36:42 (UTC+8) |
| Summary | Firms and suppliers are now using new digital technologies to make decisions for successful strategies. Firms are struggling with the supply chain dynamics needed to increase revenue and mitigate risk, and improve resilience after COVID-19. With the setting of strong competition and firms' business models shifting to digital transformation, this study examines the link between organizational culture (OC) and digital supply chain management practices (DSCMP) in generating a positive impact on firm performance (FP), including both direct and indirect influences via customer development (CD). Smart PLS 3.3.3 was used to analyze data from 326 respondents who registered as business managers who operate their supply chains using digital technol- ogies. The findings indicated that DSCMP, CD, and OC had a favorable impact on FP, while DSCMP and OC had a beneficial impact on CD. It was also determined that DSCMP and CD played a mediating role in both of the above-mentioned associations. DSCMP and OC are two essential enablers for developing a firm's customer base and improving performance efficiency in digital supply chains. Based on the Resource Dependence The- ory (RDT), this study found that digitalization-related capabilities in supply chain management practices must be developed inside the company to improve the firm's efficiency. Firm culture, accompanied by dominant characteristics, organizational leaders, organizational glue, and strategic emphasis should become essential components of DSCMP in organizations. |
| Relation | Contemporary Economics, Vol.18, No.1, pp.40-66 |
| Type | article |
| DOI | https://doi.org/10.5709/ce.1897-9254.525 |
| dc.contributor | 科管智財所 | |
| dc.creator (作者) | 鄭至甫 | |
| dc.creator (作者) | Jeng, Don Jyh-Fu;Bui, My-Trinh;Ta, Huy Hung | |
| dc.date (日期) | 2024-03 | |
| dc.date.accessioned | 24-Feb-2025 15:36:42 (UTC+8) | - |
| dc.date.available | 24-Feb-2025 15:36:42 (UTC+8) | - |
| dc.date.issued (上傳時間) | 24-Feb-2025 15:36:42 (UTC+8) | - |
| dc.identifier.uri (URI) | https://nccur.lib.nccu.edu.tw/handle/140.119/155769 | - |
| dc.description.abstract (摘要) | Firms and suppliers are now using new digital technologies to make decisions for successful strategies. Firms are struggling with the supply chain dynamics needed to increase revenue and mitigate risk, and improve resilience after COVID-19. With the setting of strong competition and firms' business models shifting to digital transformation, this study examines the link between organizational culture (OC) and digital supply chain management practices (DSCMP) in generating a positive impact on firm performance (FP), including both direct and indirect influences via customer development (CD). Smart PLS 3.3.3 was used to analyze data from 326 respondents who registered as business managers who operate their supply chains using digital technol- ogies. The findings indicated that DSCMP, CD, and OC had a favorable impact on FP, while DSCMP and OC had a beneficial impact on CD. It was also determined that DSCMP and CD played a mediating role in both of the above-mentioned associations. DSCMP and OC are two essential enablers for developing a firm's customer base and improving performance efficiency in digital supply chains. Based on the Resource Dependence The- ory (RDT), this study found that digitalization-related capabilities in supply chain management practices must be developed inside the company to improve the firm's efficiency. Firm culture, accompanied by dominant characteristics, organizational leaders, organizational glue, and strategic emphasis should become essential components of DSCMP in organizations. | |
| dc.format.extent | 99 bytes | - |
| dc.format.mimetype | text/html | - |
| dc.relation (關聯) | Contemporary Economics, Vol.18, No.1, pp.40-66 | |
| dc.subject (關鍵詞) | digital supply chain management practices (DSCMP); organizational culture (OC); firm performance (FP); customer development (CD) | |
| dc.title (題名) | Accelerating digital supply chain management practices, customer development, and firm performance: Organizational culture matters | |
| dc.type (資料類型) | article | |
| dc.identifier.doi (DOI) | 10.5709/ce.1897-9254.525 | |
| dc.doi.uri (DOI) | https://doi.org/10.5709/ce.1897-9254.525 |