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題名 Corporate social responsibility and external disruptions
作者 李曉惠
Lee, Hsiao-Hui;Hsu, Po-Hsuan;Yi, Long
貢獻者 資管系
關鍵詞 Natural disasters; Corporate social responsibility; Operating performance; Sustainability; Customer loyalty; Employee satisfaction
日期 2024-12
上傳時間 30-Apr-2025 15:03:29 (UTC+8)
摘要 We propose that corporate social responsibility (CSR) investment serves as an intangible investment in stakeholder relationships to guard against external disruptions to firms' operations and tangible assets. Using a difference-in-differences setting and a database of factory locations, we show that manufacturing firms with higher CSR ratings are much less affected by major natural disasters in terms of operating performance. We then propose two mechanisms through which CSR engagement shields manufacturing firms against external disruptions: employee motivation and customer loyalty. Empirical evidence suggests that CSR helps manufacturing firms survive major natural disasters by motivating employees, which leads to higher post-disaster productivity, and keeping customers, which leads to more stable post-disaster sales.
關聯 Journal of Corporate Finance, Vol.89, 102675
資料類型 article
DOI https://doi.org/10.1016/j.jcorpfin.2024.102675
dc.contributor 資管系
dc.creator (作者) 李曉惠
dc.creator (作者) Lee, Hsiao-Hui;Hsu, Po-Hsuan;Yi, Long
dc.date (日期) 2024-12
dc.date.accessioned 30-Apr-2025 15:03:29 (UTC+8)-
dc.date.available 30-Apr-2025 15:03:29 (UTC+8)-
dc.date.issued (上傳時間) 30-Apr-2025 15:03:29 (UTC+8)-
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/156778-
dc.description.abstract (摘要) We propose that corporate social responsibility (CSR) investment serves as an intangible investment in stakeholder relationships to guard against external disruptions to firms' operations and tangible assets. Using a difference-in-differences setting and a database of factory locations, we show that manufacturing firms with higher CSR ratings are much less affected by major natural disasters in terms of operating performance. We then propose two mechanisms through which CSR engagement shields manufacturing firms against external disruptions: employee motivation and customer loyalty. Empirical evidence suggests that CSR helps manufacturing firms survive major natural disasters by motivating employees, which leads to higher post-disaster productivity, and keeping customers, which leads to more stable post-disaster sales.
dc.format.extent 110 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Journal of Corporate Finance, Vol.89, 102675
dc.subject (關鍵詞) Natural disasters; Corporate social responsibility; Operating performance; Sustainability; Customer loyalty; Employee satisfaction
dc.title (題名) Corporate social responsibility and external disruptions
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1016/j.jcorpfin.2024.102675
dc.doi.uri (DOI) https://doi.org/10.1016/j.jcorpfin.2024.102675