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題名 台灣全方位銷售商業計劃
Business Plan for Omni-Channel Sales in Taiwan
作者 郭永輝
Kwok, Wing Fai Daniel
貢獻者 何富年
Ho, Fu Nin
郭永輝
Kwok, Wing Fai Daniel
關鍵詞 全方位銷售
電子商務
業務轉型
台灣
快銷品
Omni-channel
E-Commerce
Business transformation
Taiwan
FMCG
日期 2025
上傳時間 1-Jul-2025 14:58:37 (UTC+8)
摘要 Alpha 是一家資訊系統開發公司,自 2014 年起在台灣開始為快速消費品(FMCG)品牌提供電子商務(EC)系統解決方案。 隨著近年來數位行銷成本的上升,市場競爭日益激烈,FMCG 品牌要提升銷售變得更加困難,也間接影響了 Alpha 的收入表現。同時,市場上也出現了其他競爭系統,進一步加劇競爭壓力。Alpha 面臨著如何穩定收入以支應固定成本、並產生營運利潤的挑戰。雖然 Alpha 已經開始向下整合,提供第三方物流與出貨服務,但目前在台灣市場的服務仍主要侷限於後端支援。 本商業計畫書說明了 Alpha 將如何進一步拓展垂直整合,在台灣市場透過多元的線上與線下通路銷售 FMCG 產品。內容包含 Alpha 投入該領域的背景、定位與策略、執行計畫以及財務規劃。
Alpha is an IT system development company that started providing E-commerce (EC) system solutions to fast-moving consumer goods (FMCG) brands from 2014 in Taiwan. The market has been getting more and more competitive in recent years due to the increase in digital marketing costs. This makes it difficult for FMCG brands to increase their sales and thus affect Alpha’s revenue as well. Competition also increases as other systems emerged. Alpha faces challenges in maintaining a sustainable revenue to cover its fixed cost to generate operating profit. Although Alpha has started expanding its vertical integration to provide third-party logistics and fulfillment services, it has been limited to back-office services in the Taiwan market. This business plan outlines Alpha’s plan to further expand its vertical integration by selling FMCG products through multiple channels, both online and offline, in the Taiwan market. It includes the background why Alpha wants to explore this area, its positioning and strategy, execution and the financial plan.
參考文獻 HULKapps. (2024). https://www.hulkapps.com/zh-hant/blogs/dian-zi-shang-wu-zhong-xin-1/ying-dui-feng-qi-yun-yong-2024nian-sou-xun-guang-gao-cheng-ben-he-zhuan-hua-lu-de-bian-hua IMF. (2025). https://www.imf.org/external/datamapper/PPPPC@WEO/THA/IDN/PHL/VNM/KHM/LAO/MMR Ministry of Economic Affairs, R.O.C. (2024). https://www.moea.gov.tw/Mns/dos_e/bulletin/Bulletin_En.aspx?kind=15&html=1&menu_id=6745&bull_id=16021 Statista. (2024). https://www.statista.com/outlook/cmo/beauty-personal-care/skin-care/taiwan Statista. (2024). https://www.statista.com/outlook/hmo/otc-pharmaceuticals/vitamins-minerals/taiwan Trading Economics. (2025). https://tradingeconomics.com/taiwan/consumer-spending TVBS. (2023). https://news.tvbs.com.tw/english/2168621
描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
110933005
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0110933005
資料類型 thesis
dc.contributor.advisor 何富年zh_TW
dc.contributor.advisor Ho, Fu Ninen_US
dc.contributor.author (Authors) 郭永輝zh_TW
dc.contributor.author (Authors) Kwok, Wing Fai Danielen_US
dc.creator (作者) 郭永輝zh_TW
dc.creator (作者) Kwok, Wing Fai Danielen_US
dc.date (日期) 2025en_US
dc.date.accessioned 1-Jul-2025 14:58:37 (UTC+8)-
dc.date.available 1-Jul-2025 14:58:37 (UTC+8)-
dc.date.issued (上傳時間) 1-Jul-2025 14:58:37 (UTC+8)-
dc.identifier (Other Identifiers) G0110933005en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/157796-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理英語碩士學位學程(IMBA)zh_TW
dc.description (描述) 110933005zh_TW
dc.description.abstract (摘要) Alpha 是一家資訊系統開發公司,自 2014 年起在台灣開始為快速消費品(FMCG)品牌提供電子商務(EC)系統解決方案。 隨著近年來數位行銷成本的上升,市場競爭日益激烈,FMCG 品牌要提升銷售變得更加困難,也間接影響了 Alpha 的收入表現。同時,市場上也出現了其他競爭系統,進一步加劇競爭壓力。Alpha 面臨著如何穩定收入以支應固定成本、並產生營運利潤的挑戰。雖然 Alpha 已經開始向下整合,提供第三方物流與出貨服務,但目前在台灣市場的服務仍主要侷限於後端支援。 本商業計畫書說明了 Alpha 將如何進一步拓展垂直整合,在台灣市場透過多元的線上與線下通路銷售 FMCG 產品。內容包含 Alpha 投入該領域的背景、定位與策略、執行計畫以及財務規劃。zh_TW
dc.description.abstract (摘要) Alpha is an IT system development company that started providing E-commerce (EC) system solutions to fast-moving consumer goods (FMCG) brands from 2014 in Taiwan. The market has been getting more and more competitive in recent years due to the increase in digital marketing costs. This makes it difficult for FMCG brands to increase their sales and thus affect Alpha’s revenue as well. Competition also increases as other systems emerged. Alpha faces challenges in maintaining a sustainable revenue to cover its fixed cost to generate operating profit. Although Alpha has started expanding its vertical integration to provide third-party logistics and fulfillment services, it has been limited to back-office services in the Taiwan market. This business plan outlines Alpha’s plan to further expand its vertical integration by selling FMCG products through multiple channels, both online and offline, in the Taiwan market. It includes the background why Alpha wants to explore this area, its positioning and strategy, execution and the financial plan.en_US
dc.description.tableofcontents 1. Executive Summary 1 2. Business Description 2 2.1. Company Background 2 2.2. Mission, Vision, and Core Values 2 2.3. Unique Selling Proposition (USP) 3 2.4. Objectives for Business Transformation 4 3. Market Analysis 6 3.1. Customers 6 3.1.1. Current Taiwanese Market 6 3.1.2. Market Outlook and Trends 8 3.1.3. Customer Shopping Preferences on Sales Channels 9 3.2. Competitors 9 4. Business Strategies 10 4.1. SWOT Analysis 10 4.1.1. Strength 10 4.1.2. Weaknesses 11 4.1.3. Opportunities 11 4.1.4. Threats 12 5. Market Entry Strategies 14 5.1. Evaluation of different entry modes 14 5.1.1. Outsourcing 14 5.1.2. Acquisition 15 5.1.3. Greenfield 16 5.2. Conclusion 16 6. Organization Strategies 17 6.1. Current Organization 17 6.1.1. Taiwan Business Unit 17 6.1.2. Singapore Business Unit 17 6.1.3. IT Department 18 6.1.4. Admin Department 18 6.2. Organization Strategies 18 6.2.1. Internal Organization Transformation 18 6.2.2. Borrowing Power from Partners 22 6.2.3. Affiliation 22 7. Marketing Strategies 23 7.1. STP 23 7.1.1. Segmentation 23 7.1.2. Targeting 23 7.1.3. Positioning 24 7.2. 4P 25 7.2.1. Place 25 7.2.2. Product 26 7.2.3. Price 26 7.2.4. Promotion 28 8. Implementation Plan 32 8.1. Phases 32 8.1.1. Phase 1: Preparation and Trials 32 8.1.2. Phase 2: Acquisition of Clients and Channels 34 8.1.3. Phase 3: Scale Up 35 9. Financial Plan 36 9.1. Sales 36 9.2. Cost 36 9.3. Gross Profit 37 9.4. SGA Expenses 37 9.5. Operating Profit 37 9.6. NPV Analysis 38 10. Conclusion and Recommendations 39 10.1. Conclusion 39 10.2. Recommendations 40 Reference 42 Appendix 43zh_TW
dc.format.extent 1193960 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0110933005en_US
dc.subject (關鍵詞) 全方位銷售zh_TW
dc.subject (關鍵詞) 電子商務zh_TW
dc.subject (關鍵詞) 業務轉型zh_TW
dc.subject (關鍵詞) 台灣zh_TW
dc.subject (關鍵詞) 快銷品zh_TW
dc.subject (關鍵詞) Omni-channelen_US
dc.subject (關鍵詞) E-Commerceen_US
dc.subject (關鍵詞) Business transformationen_US
dc.subject (關鍵詞) Taiwanen_US
dc.subject (關鍵詞) FMCGen_US
dc.title (題名) 台灣全方位銷售商業計劃zh_TW
dc.title (題名) Business Plan for Omni-Channel Sales in Taiwanen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) HULKapps. (2024). https://www.hulkapps.com/zh-hant/blogs/dian-zi-shang-wu-zhong-xin-1/ying-dui-feng-qi-yun-yong-2024nian-sou-xun-guang-gao-cheng-ben-he-zhuan-hua-lu-de-bian-hua IMF. (2025). https://www.imf.org/external/datamapper/PPPPC@WEO/THA/IDN/PHL/VNM/KHM/LAO/MMR Ministry of Economic Affairs, R.O.C. (2024). https://www.moea.gov.tw/Mns/dos_e/bulletin/Bulletin_En.aspx?kind=15&html=1&menu_id=6745&bull_id=16021 Statista. (2024). https://www.statista.com/outlook/cmo/beauty-personal-care/skin-care/taiwan Statista. (2024). https://www.statista.com/outlook/hmo/otc-pharmaceuticals/vitamins-minerals/taiwan Trading Economics. (2025). https://tradingeconomics.com/taiwan/consumer-spending TVBS. (2023). https://news.tvbs.com.tw/english/2168621zh_TW