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題名 The Bright and Dark Side of Neobank: A Stakeholder Perspective 作者 周致遠
Chou, Chih-Yuan;Au, Cheuk Hang;Nurbaev, Vladimir;Hsieh, Chia-Chen貢獻者 資管系 關鍵詞 Neobanks; FinTech; Digital Banking; Stakeholder Analysis; Case Study 日期 2025-07 上傳時間 2025-07-10 摘要 The rapid rise of neobanks, fully digital banking institutions, marks a significant shift in the financial industry. By leveraging advanced technologies, neobanks offer personalised and efficient services, thereby attracting widespread adoption and rapid growth. However, they also pose challenges to their customers, employees, research institutions and regulatory bodies. This study conducts a comparative case analysis of Tinkoff, a leading Russian neobank, and Bankwest, an Australian bank undergoing a transition to a neobank, to explore the benefits and drawbacks from a stakeholder perspective. By examining both the bright and dark sides, the research aims to provide a comprehensive understanding of neobanks' impact, offering insights for policymakers, industry stakeholders, and scholars. 關聯 Proceeding of the 29th Pacific Asia Conference on Information Systems (PACIS 2025), Association for Information Systems 資料類型 conference dc.contributor 資管系 dc.creator (作者) 周致遠 dc.creator (作者) Chou, Chih-Yuan;Au, Cheuk Hang;Nurbaev, Vladimir;Hsieh, Chia-Chen dc.date (日期) 2025-07 dc.date.accessioned 2025-07-10 - dc.date.available 2025-07-10 - dc.date.issued (上傳時間) 2025-07-10 - dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/157952 - dc.description.abstract (摘要) The rapid rise of neobanks, fully digital banking institutions, marks a significant shift in the financial industry. By leveraging advanced technologies, neobanks offer personalised and efficient services, thereby attracting widespread adoption and rapid growth. However, they also pose challenges to their customers, employees, research institutions and regulatory bodies. This study conducts a comparative case analysis of Tinkoff, a leading Russian neobank, and Bankwest, an Australian bank undergoing a transition to a neobank, to explore the benefits and drawbacks from a stakeholder perspective. By examining both the bright and dark sides, the research aims to provide a comprehensive understanding of neobanks' impact, offering insights for policymakers, industry stakeholders, and scholars. dc.format.extent 347371 bytes - dc.format.mimetype application/pdf - dc.relation (關聯) Proceeding of the 29th Pacific Asia Conference on Information Systems (PACIS 2025), Association for Information Systems dc.subject (關鍵詞) Neobanks; FinTech; Digital Banking; Stakeholder Analysis; Case Study dc.title (題名) The Bright and Dark Side of Neobank: A Stakeholder Perspective dc.type (資料類型) conference
