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題名 人工智慧(AI)對公司轉型的影響：以W公司為個案研究
The Impact of Artificial Intelligence (AI) on Corporate Transformation: A Case Study of W Company
作者 孫菁徽
Sun, Ching-Hui
貢獻者 陳嬿如<br>翁嘉祥
Chen, Yenn-Ru<br>Weng, Chia-Hsiang
孫菁徽
Sun, Ching-Hui
關鍵詞 人工智慧
組織治理
部門協作
AI能力培育
數位轉型
Artificial Intelligence
Organizational Governance
Interdepartmental Collaboration
Capability Development
Digital Transformation
日期 2025
上傳時間 4-Aug-2025 13:03:20 (UTC+8)
參考文獻 1. Argyris, C., & Schön, D. A. (1978). Organizational learning: A theory of action perspective. Addison-Wesley. 2. Compal Electronics, Inc. (2024). 年度報告 [Annual report]. DIGITIMES. (2024, December 31). 台灣AI伺服器產值與市場分析 [Taiwan AI server output value and market analysis]. https://www.digitimes.com.tw/tech/dt/n/shwnws.asp?id=0000687243_UJI1GA6653QZGG2AMX3FD 3. DIGITIMES. (2025, April 21). 1Q25全球電子產業供應鏈觀察：補貼與伺服器需求推動半導體與電子零組件擴產 [1Q25 global electronics industry supply chain observation: Subsidies and server demand drive semiconductor and electronic component expansion]. https://www.digitimes.com.tw/tech/rpt/rpt_show.asp?v=20250421-123 4. Floridi, L., Cowls, J., Beltrametti, M., Chatila, R., Chazerand, P., Dignum, V., Luetge, C., Madelin, R., Pagallo, U., Rossi, F., Schafer, B., Valcke, P., & Vayena, E. (2018). AI4People—An ethical framework for a good AI society: Opportunities, risks, principles, and recommendations. Minds and Machines, 28(4), 689–707. https://doi.org/10.1007/s11023-018-9482-5 5. Galbraith, J. R. (1973). Designing complex organizations. Addison-Wesley. High-Level Expert Group on Artificial Intelligence. (2019). Ethics guidelines for trustworthy AI. European Commission. 6. Hon Hai Precision Industry Co., Ltd. (2024). 年度報告 [Annual report]. 7. Inventec Corporation (2024). 年度報告 [Annual report]. 8. Jobin, A., Ienca, M., & Vayena, E. (2019). The global landscape of AI ethics guidelines. Nature Machine Intelligence, 1(9), 389–399. https://doi.org/10.1038/s42256-019-0088-2 9. McKinsey & Company. (2023). The state of AI in 2023: Generative AI’s breakout year. Retrieved May 27, 2025, from https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/the-state-of-ai-in-2023 10. Mintzberg, H. (1983). Structure in fives: Designing effective organizations. Prentice-Hall. 11. MoneyDJ. (2025, January 1). 全球伺服器供應鏈遷徙潮浮現中國供應鏈占比仍居首位 [Global server supply chain migration trend emerges, China still holds the largest share]. https://money.udn.com/money/story/5618/8614646 12. National Institute of Standards and Technology. (2023). Artificial Intelligence Risk Management Framework (AI RMF 1.0) (NIST AI 100-1). U.S. Department of Commerce. https://doi.org/10.6028/NIST.AI.100-1 13. Ng, D. T. K., Leung, J. K. L., Chu, S. K. W., & Qiao, M. S. (2021). Conceptualizing AI literacy: An exploratory review. Computers and Education: Artificial Intelligence, 2, 100041. https://doi.org/10.1016/j.caeai.2021.100041 14. Organisation for Economic Co-operation and Development. (2023). The state of implementation of the OECD AI principles four years on. OECD Publishing. 15. Pegatron Corporation (2024). 年度報告 [Annual report]. 16. Quanta Computer Inc. (2024). 年度報告 [Annual report]. 17. Raisch, S., & Krakowski, S. (2021). Artificial intelligence and management: The automation–augmentation paradox. Academy of Management Review, 46(1), 192–210. https://doi.org/10.5465/amr.2018.0072 18. Schuh, G., Gartzen, T., & Rodenhauser, H. (2020). Artificial intelligence and machine learning applications in smart production: Progress, trends, and directions. Sustainability, 12(2), 492. https://doi.org/10.3390/su12020492 19. TechNews. (2025, February 8). 台灣半導體供應鏈版圖擴張，串起歐洲晶片三角 [Taiwan's semiconductor supply chain expands, connecting the European chip triangle]. https://technews.tw/2025/02/08/taiwan-semiconductor-supply-chain-map-europe/ 20. W Company. (2025). W公司AI應用與數位轉型實務訪談紀錄 [W company's AI applications and digital transformation practice interview records] (Internal document). Taipei, Taiwan. 21. Wistron Corporation (2020). 年度報告 [Annual report]. 22. Wistron Corporation (2021). 年度報告 [Annual report]. 23. Wistron Corporation (2022). 年度報告 [Annual report]. 24. Wistron Corporation (2023). 年度報告 [Annual report]. 25. Wistron Corporation (2024). 年度報告 [Annual report]. 26. World Economic Forum. (2021, March 15). Factories of the future find growth and sustainability through digitalization. https://www.weforum.org 27. World Economic Forum. (n.d.). Global lighthouse network. Retrieved May 27, 2025, from https://www.weforum.org/projects/global-lighthouse-network 28. Yahoo Finance Taiwan. (2025, January 1). EMS廠放眼全球拉高資本支出 [EMS factories aim globally, increasing capital expenditure]. https://tw.stock.yahoo.com/news/ems%E5%BB%A0%E6%94%BE%E7%9C%BC%E5%85%A8%E7%90%83-%E6%8B%89%E9%AB%98%E8%B3%87%E6%9C%AC%E6%94%AF%E5%87%BA-201000132.html 29. Yahoo Finance Taiwan. (2025, January 1). 伺服器供應鏈遷美潮 台系OEM落地加州 [Server supply chain migration to the U.S., Taiwan OEMs land in California]. https://tw.stock.yahoo.com/news/%E4%BC%BA%E6%9C%8D%E5%99%A8%E4%BE%9B%E6%87%89%E9%8F%88%E9%81%B7%E7%BE%8E%E6%BD%AE-%E5%8F%B0%E7%B3%BBoem%E8%90%BD%E5%9C%B0%E5%8A%A0%E5%B7%9E-003628586.html 30. Zeng, J. (2022). China’s authoritarian governance and AI. In J. Zeng (Ed.), Artificial intelligence with Chinese characteristics: National strategy, security and authoritarian governance (pp. 67–103). Palgrave Macmillan.
描述 碩士
國立政治大學
經營管理碩士學程(EMBA)
112932095
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0112932095
資料類型 thesis
dc.contributor.advisor 陳嬿如<br>翁嘉祥zh_TW
dc.contributor.advisor Chen, Yenn-Ru<br>Weng, Chia-Hsiangen_US
dc.contributor.author (Authors) 孫菁徽zh_TW
dc.contributor.author (Authors) Sun, Ching-Huien_US
dc.creator (作者) 孫菁徽zh_TW
dc.creator (作者) Sun, Ching-Huien_US
dc.date (日期) 2025en_US
dc.date.accessioned 4-Aug-2025 13:03:20 (UTC+8)-
dc.date.available 4-Aug-2025 13:03:20 (UTC+8)-
dc.date.issued (上傳時間) 4-Aug-2025 13:03:20 (UTC+8)-
dc.identifier (Other Identifiers) G0112932095en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/158338-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 經營管理碩士學程(EMBA)zh_TW
dc.description (描述) 112932095zh_TW
dc.description.tableofcontents 第一章 緒論 8 第一節 研究背景與動機 8 第二節 研究目的與問題意識 9 第三節 研究架構與流程 10 第四節 章節安排說明 12 第二章 文獻探討 14 第一節 AI導入與治理框架的演進 14 第二節 部門協作模式與跨部門整合難題 16 第三節 AI素養、AI能力培育與文化塑造 18 第三章 個案公司背景與組織轉型觀察 21 第一節 台灣EMS產業地位與個案公司概況 21 第二節 W公司的AI發展歷程與轉型驅動力 23 第三節 組織部門架構與AI導入角色分工 26 第四節 訪談設計與資料來源說明 28 第四章 轉型過程中的結構性挑戰：AI導入的制度、協作與適應障礙 31 第一節 制度限制導致的推動斷層：治理架構與部門邊界的矛盾張力 31 第二節 部門任務異質引發的協調困境：AI推動下的橫向整合障礙 33 第三節　變革動能不足下的適應滯後：AI素養與文化接受的挑戰 36 第四節　三大困境的交織關係與轉型挑戰總結 38 第五章 策略對應與行動規劃 41 第一節 規劃一：建立可落地的AI治理框架 41 第二節 規劃二：部門協作與資源整合的規劃 45 第三節 規劃三：AI素養與能力培育的行動方案 49 第四節 三項規劃的整合意涵與實施條件 53 第六章 結論與建議 57 第一節 研究總結 57 第二節 研究貢獻與實務意涵 58 第三節 研究限制與未來方向 60 參考文獻 62zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0112932095en_US
dc.subject (關鍵詞) 人工智慧zh_TW
dc.subject (關鍵詞) 組織治理zh_TW
dc.subject (關鍵詞) 部門協作zh_TW
dc.subject (關鍵詞) AI能力培育zh_TW
dc.subject (關鍵詞) 數位轉型zh_TW
dc.subject (關鍵詞) Artificial Intelligenceen_US
dc.subject (關鍵詞) Organizational Governanceen_US
dc.subject (關鍵詞) Interdepartmental Collaborationen_US
dc.subject (關鍵詞) Capability Developmenten_US
dc.subject (關鍵詞) Digital Transformationen_US
dc.title (題名) 人工智慧(AI)對公司轉型的影響：以W公司為個案研究zh_TW
dc.title (題名) The Impact of Artificial Intelligence (AI) on Corporate Transformation: A Case Study of W Companyen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 1. Argyris, C., & Schön, D. A. (1978). Organizational learning: A theory of action perspective. Addison-Wesley. 2. Compal Electronics, Inc. (2024). 年度報告 [Annual report]. DIGITIMES. (2024, December 31). 台灣AI伺服器產值與市場分析 [Taiwan AI server output value and market analysis]. https://www.digitimes.com.tw/tech/dt/n/shwnws.asp?id=0000687243_UJI1GA6653QZGG2AMX3FD 3. DIGITIMES. (2025, April 21). 1Q25全球電子產業供應鏈觀察：補貼與伺服器需求推動半導體與電子零組件擴產 [1Q25 global electronics industry supply chain observation: Subsidies and server demand drive semiconductor and electronic component expansion]. https://www.digitimes.com.tw/tech/rpt/rpt_show.asp?v=20250421-123 4. Floridi, L., Cowls, J., Beltrametti, M., Chatila, R., Chazerand, P., Dignum, V., Luetge, C., Madelin, R., Pagallo, U., Rossi, F., Schafer, B., Valcke, P., & Vayena, E. (2018). AI4People—An ethical framework for a good AI society: Opportunities, risks, principles, and recommendations. Minds and Machines, 28(4), 689–707. https://doi.org/10.1007/s11023-018-9482-5 5. Galbraith, J. R. (1973). Designing complex organizations. Addison-Wesley. High-Level Expert Group on Artificial Intelligence. (2019). Ethics guidelines for trustworthy AI. European Commission. 6. Hon Hai Precision Industry Co., Ltd. (2024). 年度報告 [Annual report]. 7. Inventec Corporation (2024). 年度報告 [Annual report]. 8. Jobin, A., Ienca, M., & Vayena, E. (2019). The global landscape of AI ethics guidelines. Nature Machine Intelligence, 1(9), 389–399. https://doi.org/10.1038/s42256-019-0088-2 9. McKinsey & Company. (2023). The state of AI in 2023: Generative AI’s breakout year. Retrieved May 27, 2025, from https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/the-state-of-ai-in-2023 10. Mintzberg, H. (1983). Structure in fives: Designing effective organizations. Prentice-Hall. 11. MoneyDJ. (2025, January 1). 全球伺服器供應鏈遷徙潮浮現中國供應鏈占比仍居首位 [Global server supply chain migration trend emerges, China still holds the largest share]. https://money.udn.com/money/story/5618/8614646 12. National Institute of Standards and Technology. (2023). Artificial Intelligence Risk Management Framework (AI RMF 1.0) (NIST AI 100-1). U.S. Department of Commerce. https://doi.org/10.6028/NIST.AI.100-1 13. Ng, D. T. K., Leung, J. K. L., Chu, S. K. W., & Qiao, M. S. (2021). Conceptualizing AI literacy: An exploratory review. Computers and Education: Artificial Intelligence, 2, 100041. https://doi.org/10.1016/j.caeai.2021.100041 14. Organisation for Economic Co-operation and Development. (2023). The state of implementation of the OECD AI principles four years on. OECD Publishing. 15. Pegatron Corporation (2024). 年度報告 [Annual report]. 16. Quanta Computer Inc. (2024). 年度報告 [Annual report]. 17. Raisch, S., & Krakowski, S. (2021). Artificial intelligence and management: The automation–augmentation paradox. Academy of Management Review, 46(1), 192–210. https://doi.org/10.5465/amr.2018.0072 18. Schuh, G., Gartzen, T., & Rodenhauser, H. (2020). Artificial intelligence and machine learning applications in smart production: Progress, trends, and directions. Sustainability, 12(2), 492. https://doi.org/10.3390/su12020492 19. TechNews. (2025, February 8). 台灣半導體供應鏈版圖擴張，串起歐洲晶片三角 [Taiwan's semiconductor supply chain expands, connecting the European chip triangle]. https://technews.tw/2025/02/08/taiwan-semiconductor-supply-chain-map-europe/ 20. W Company. (2025). W公司AI應用與數位轉型實務訪談紀錄 [W company's AI applications and digital transformation practice interview records] (Internal document). Taipei, Taiwan. 21. Wistron Corporation (2020). 年度報告 [Annual report]. 22. Wistron Corporation (2021). 年度報告 [Annual report]. 23. Wistron Corporation (2022). 年度報告 [Annual report]. 24. Wistron Corporation (2023). 年度報告 [Annual report]. 25. Wistron Corporation (2024). 年度報告 [Annual report]. 26. World Economic Forum. (2021, March 15). Factories of the future find growth and sustainability through digitalization. https://www.weforum.org 27. World Economic Forum. (n.d.). Global lighthouse network. Retrieved May 27, 2025, from https://www.weforum.org/projects/global-lighthouse-network 28. Yahoo Finance Taiwan. (2025, January 1). EMS廠放眼全球拉高資本支出 [EMS factories aim globally, increasing capital expenditure]. https://tw.stock.yahoo.com/news/ems%E5%BB%A0%E6%94%BE%E7%9C%BC%E5%85%A8%E7%90%83-%E6%8B%89%E9%AB%98%E8%B3%87%E6%9C%AC%E6%94%AF%E5%87%BA-201000132.html 29. Yahoo Finance Taiwan. (2025, January 1). 伺服器供應鏈遷美潮 台系OEM落地加州 [Server supply chain migration to the U.S., Taiwan OEMs land in California]. https://tw.stock.yahoo.com/news/%E4%BC%BA%E6%9C%8D%E5%99%A8%E4%BE%9B%E6%87%89%E9%8F%88%E9%81%B7%E7%BE%8E%E6%BD%AE-%E5%8F%B0%E7%B3%BBoem%E8%90%BD%E5%9C%B0%E5%8A%A0%E5%B7%9E-003628586.html 30. Zeng, J. (2022). China’s authoritarian governance and AI. In J. Zeng (Ed.), Artificial intelligence with Chinese characteristics: National strategy, security and authoritarian governance (pp. 67–103). Palgrave Macmillan.zh_TW