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題名 自媒體與建設業轉型之互動研究
Research on the Interaction between Social Media and the Transformation of the Construction Industry
作者 范秉豐
Fan, Bin-Feng
貢獻者 黃家齊
Huang, Jia-Chi
范秉豐
Fan, Bin-Feng
關鍵詞 自媒體
建設業轉型
飯店設計轉譯
品牌信任
5A消費旅程
Self-media
Construction Industry Transformation
Hotel Design Translation
Brand Trust
5A Customer Journey
日期 2025
上傳時間 4-Aug-2025 13:06:56 (UTC+8)
摘要 隨著數位時代的來臨,自媒體逐漸取代傳統媒體管道,成為企業品牌溝通與消費者互動的重要平台。尤其在建設業這種相對傳統、資金密集的產業中,數位行銷與品牌轉型已成為企業永續發展的重要關鍵。本研究以京懋建設為個案,深入探討自媒體在建設業產品設計、品牌定位與行銷策略中的應用與實效,試圖釐清數位轉型過程中,企業如何透過內容行銷與顧客互動來建立品牌價值與市場差異化。 本研究採用個案研究方法,透過實質操作經驗、自媒體內容分析與個案資料彙整,分析京懋建設如何透過自媒體平台「跟著執行長逛飯店」,將國際頂級飯店設計語彙轉譯至住宅產品之中,成功塑造獨特的生活美學與市場辨識度。研究進一步引用行銷4.0與5A消費旅程模型,檢視粉絲互動如何影響顧客認知、參與與購買決策,並透過三個實際建案(京懋一號、京懋頤和、京懋睿和)的行銷預算與銷售成效,驗證自媒體在品牌信任建構與行銷投資報酬率方面的實際貢獻。 研究發現,自媒體不僅成為產品創新靈感的觸發點,更進一步深化了顧客與品牌之間的情感連結與參與感,促使企業得以在競爭激烈的房地產市場中突圍而出。此外,飯店式空間設計轉譯為住宅產品,亦突顯了設計語彙在行銷溝通中的潛力與價值。綜合而言,本研究不僅對建設業者在數位時代的轉型策略提出實務建議,亦為學術界提供自媒體與建設產業整合研究的理論基礎與案例參照。
With the advent of the digital era, self-media has increasingly replaced traditional media channels, emerging as a crucial platform for corporate brand communication and consumer interaction. In the construction industry—characterized by its capital-intensive nature and relatively conservative approach—digital marketing and brand transformation have become key drivers of sustainable development. This study adopts Jing-Mao Development as a case study to explore the application and effectiveness of self-media in product design, brand positioning, and marketing strategies within the construction sector. It aims to clarify how companies, through content marketing and consumer engagement, can create brand value and market differentiation in the context of digital transformation. Employing a case study methodology, this research integrates hands-on operational insights, self-media content analysis, and project data to investigate how Jing-Mao Development leveraged its self-media platform, “Following the CEO Touring Hotels,” to translate the design vocabulary of international luxury hotels into residential products. This approach has successfully shaped a unique lifestyle aesthetic and strong market recognition. Furthermore, the study applies concepts from Marketing 4.0 and the 5A customer journey model to examine how fan engagement influences customer perception, participation, and purchasing decisions. Through an analysis of three actual projects—Jing-Mao One, Jing-Mao Yiho, and Jing-Mao Ruiho—the research evaluates the relationship between media investment, brand trust, and marketing return on investment. The findings reveal that self-media not only serves as a catalyst for product innovation but also deepens emotional connections and engagement between brands and consumers, enabling firms to stand out in a highly competitive real estate market. Moreover, the translation of hotelstyle spatial design into residential formats highlights the value and communicative power of design language in marketing. In conclusion, this study offers practical strategic recommendations for construction enterprises navigating digital transformation and provides a theoretical foundation and empirical reference for future interdisciplinary research integrating self-media and the construction industry.
參考文獻 1.行政院主計總處(2020)。《109年人口及住宅普查主要結果》。取自https://www.stat.gov.tw 2.Kotler, P., Kartajaya, H., & Setiawan, I. (2017). Marketing 4.0: Moving from Traditional to Digital. Wiley. 3.Bensley, B. (2015). Escapism: Hotels by Bill Bensley. Periplus Editions. 4.Fu, A. (2020). Crossing Cultures: Andre Fu and the Art of Hospitality Design. Thames & Hudson. 5.Gathy, J. M. (2022). Designing Luxury Spaces: Jean-Michel Gathy's Journey in Hospitality. Taschen.
描述 碩士
國立政治大學
經營管理碩士學程(EMBA)
112932409
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0112932409
資料類型 thesis
dc.contributor.advisor 黃家齊zh_TW
dc.contributor.advisor Huang, Jia-Chien_US
dc.contributor.author (Authors) 范秉豐zh_TW
dc.contributor.author (Authors) Fan, Bin-Fengen_US
dc.creator (作者) 范秉豐zh_TW
dc.creator (作者) Fan, Bin-Fengen_US
dc.date (日期) 2025en_US
dc.date.accessioned 4-Aug-2025 13:06:56 (UTC+8)-
dc.date.available 4-Aug-2025 13:06:56 (UTC+8)-
dc.date.issued (上傳時間) 4-Aug-2025 13:06:56 (UTC+8)-
dc.identifier (Other Identifiers) G0112932409en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/158359-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 經營管理碩士學程(EMBA)zh_TW
dc.description (描述) 112932409zh_TW
dc.description.abstract (摘要) 隨著數位時代的來臨,自媒體逐漸取代傳統媒體管道,成為企業品牌溝通與消費者互動的重要平台。尤其在建設業這種相對傳統、資金密集的產業中,數位行銷與品牌轉型已成為企業永續發展的重要關鍵。本研究以京懋建設為個案,深入探討自媒體在建設業產品設計、品牌定位與行銷策略中的應用與實效,試圖釐清數位轉型過程中,企業如何透過內容行銷與顧客互動來建立品牌價值與市場差異化。 本研究採用個案研究方法,透過實質操作經驗、自媒體內容分析與個案資料彙整,分析京懋建設如何透過自媒體平台「跟著執行長逛飯店」,將國際頂級飯店設計語彙轉譯至住宅產品之中,成功塑造獨特的生活美學與市場辨識度。研究進一步引用行銷4.0與5A消費旅程模型,檢視粉絲互動如何影響顧客認知、參與與購買決策,並透過三個實際建案(京懋一號、京懋頤和、京懋睿和)的行銷預算與銷售成效,驗證自媒體在品牌信任建構與行銷投資報酬率方面的實際貢獻。 研究發現,自媒體不僅成為產品創新靈感的觸發點,更進一步深化了顧客與品牌之間的情感連結與參與感,促使企業得以在競爭激烈的房地產市場中突圍而出。此外,飯店式空間設計轉譯為住宅產品,亦突顯了設計語彙在行銷溝通中的潛力與價值。綜合而言,本研究不僅對建設業者在數位時代的轉型策略提出實務建議,亦為學術界提供自媒體與建設產業整合研究的理論基礎與案例參照。zh_TW
dc.description.abstract (摘要) With the advent of the digital era, self-media has increasingly replaced traditional media channels, emerging as a crucial platform for corporate brand communication and consumer interaction. In the construction industry—characterized by its capital-intensive nature and relatively conservative approach—digital marketing and brand transformation have become key drivers of sustainable development. This study adopts Jing-Mao Development as a case study to explore the application and effectiveness of self-media in product design, brand positioning, and marketing strategies within the construction sector. It aims to clarify how companies, through content marketing and consumer engagement, can create brand value and market differentiation in the context of digital transformation. Employing a case study methodology, this research integrates hands-on operational insights, self-media content analysis, and project data to investigate how Jing-Mao Development leveraged its self-media platform, “Following the CEO Touring Hotels,” to translate the design vocabulary of international luxury hotels into residential products. This approach has successfully shaped a unique lifestyle aesthetic and strong market recognition. Furthermore, the study applies concepts from Marketing 4.0 and the 5A customer journey model to examine how fan engagement influences customer perception, participation, and purchasing decisions. Through an analysis of three actual projects—Jing-Mao One, Jing-Mao Yiho, and Jing-Mao Ruiho—the research evaluates the relationship between media investment, brand trust, and marketing return on investment. The findings reveal that self-media not only serves as a catalyst for product innovation but also deepens emotional connections and engagement between brands and consumers, enabling firms to stand out in a highly competitive real estate market. Moreover, the translation of hotelstyle spatial design into residential formats highlights the value and communicative power of design language in marketing. In conclusion, this study offers practical strategic recommendations for construction enterprises navigating digital transformation and provides a theoretical foundation and empirical reference for future interdisciplinary research integrating self-media and the construction industry.en_US
dc.description.tableofcontents 第一章、緒論 第一節、研究背景 1 一、傳統建設業面臨的市場與設計挑戰 1 二、家庭人口結構與生活型態改變對住宅需求的影響2-5 第二節、研究動機 5 一、自媒體興起對品牌經營與住宅創新的潛在影響 5-6 二、飯店式設計風潮之於住宅空間的創新機會 6 第三節、研究目的與問題 7 一、探討國際飯店規畫如何導入住宅設計創新 7 二、分析自媒體如何影響建設業品牌經營及行銷轉型 7 三、行銷4.0與5A消費旅程對品牌與消費行為的影響 7 第二章、建設業轉型與數位行銷理論 第一節、傳統建設業的行銷與消費行為 8 一、傳統房地產行銷模式 8-10 二、消費者決策流程的轉變(從線下廣告到數位行銷) 10-13 三、建設業行銷轉型的挑戰 13-14 第二節、行銷4.0在建設業的行銷應用 14 一、行銷4.0定義與核心概念 14-16 二、企業如何從傳統行銷(推廣導向)轉變為顧客導向(互動行銷) 16-18 三、數位社群與自媒體如何改變消費者參與方式 18-19 第三節、5A消費旅程模型對建設業的行銷應用 19-21 第三章:研究設計 第一節、研究方法 22-23 第二節、研究對象 23-25 第四章、自媒體與建設業品牌經營之互動研究 第一節、自媒體平台的角色與運作邏輯 26 一、「跟著執行長逛飯店」的經營策略-從感官體驗到品牌溝通 26-28 二、「情感建築、訂製生活-京懋建築」:自媒體與品牌整合 28-29 三、粉絲互動帶來的市場洞察與產品靈感 29-30 第二節、自媒體導向的產品創新實踐 30 一、頂級飯店設計語彙的核心精神 30-31 二、國際設計師風格概述與設計邏輯 31-32 三、京懋建設具體個案設計案例 32-38 第三節、自媒體如何提升品牌信任與顧客參與 38 一、品牌故事與認同感建立 38-39 二、社群互動如何影響產品調整與再開發 39-40 第四節、自媒體對京懋建設個案的行銷成效影響 41 一、行銷費用占比與效益關係 41-44 二、網路行銷及品牌經營的效益關係 44-46 第五章:研究結論與發展建議 第一節、研究主要發現 46 一、自媒體如何影響住宅產品的創新思維 46 二、飯店設計語彙成功轉譯住宅的關鍵因素 46-47 三、自媒體如何增強品牌信任與市場回饋機制 47-48 第二節、研究貢獻與發展建議 48 一、對建設業產品創新流程的啟示 48 二、自媒體經營者在品牌策略中的新角色 49 三、可探索AI與資料分析在未來住宅行銷的應用 49 參考文獻 50zh_TW
dc.format.extent 3962214 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0112932409en_US
dc.subject (關鍵詞) 自媒體zh_TW
dc.subject (關鍵詞) 建設業轉型zh_TW
dc.subject (關鍵詞) 飯店設計轉譯zh_TW
dc.subject (關鍵詞) 品牌信任zh_TW
dc.subject (關鍵詞) 5A消費旅程zh_TW
dc.subject (關鍵詞) Self-mediaen_US
dc.subject (關鍵詞) Construction Industry Transformationen_US
dc.subject (關鍵詞) Hotel Design Translationen_US
dc.subject (關鍵詞) Brand Trusten_US
dc.subject (關鍵詞) 5A Customer Journeyen_US
dc.title (題名) 自媒體與建設業轉型之互動研究zh_TW
dc.title (題名) Research on the Interaction between Social Media and the Transformation of the Construction Industryen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 1.行政院主計總處(2020)。《109年人口及住宅普查主要結果》。取自https://www.stat.gov.tw 2.Kotler, P., Kartajaya, H., & Setiawan, I. (2017). Marketing 4.0: Moving from Traditional to Digital. Wiley. 3.Bensley, B. (2015). Escapism: Hotels by Bill Bensley. Periplus Editions. 4.Fu, A. (2020). Crossing Cultures: Andre Fu and the Art of Hospitality Design. Thames & Hudson. 5.Gathy, J. M. (2022). Designing Luxury Spaces: Jean-Michel Gathy's Journey in Hospitality. Taschen.zh_TW