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題名 寵物食品代理商之策略⾏銷分析:以S公司為例
Strategic Marketing Analysis of Pet Food Distributor : Take Company S as Example
作者 鄭智昇
Cheng, Chih-Sheng
貢獻者 巫立宇<br>張元晨
鄭智昇
Cheng, Chih-Sheng
關鍵詞 4C策略行銷分析
交易成本理論
寵物食品
代理商
4C Marketing Strategy Analysis
Transaction Cost Theory
Pet Food
Distributors
日期 2025
上傳時間 4-Aug-2025 13:07:21 (UTC+8)
摘要 本研究旨在探討台灣寵物食品代理商的策略行銷模式,以解決代理模式下的品牌依賴性與永續發展挑戰。以S公司為例,分析其透過代理國際高端品牌快速進入市場的過程,並探討其如何突破代理模式的限制以實現長期成長。本研究採用個案研究法,結合商業模式模型(BMC)與4C行銷策略架構,收集並分析S公司在市場運營及行銷策略上的數據,探討其商業模式的成效與挑戰。 研究結果顯示,S公司藉由批發與直營雙軌模式降低經銷依賴,並透過4C策略提升顧客價值,包括降低交易成本、增強信任與提升品牌黏著性。然而,隨著市場競爭加劇及品牌方高成長目標壓力增加,S公司逐漸面臨品牌方策略調整與自主性不足等問題。本研究建議S公司分散代理品牌風險,拓展多元品牌代理,並發展自有品牌以掌握市場主導權。同時,應持續優化4C行銷策略架構,以提升公司整體競爭力。 本研究的貢獻在於提供代理商突破代理模式限制的策略建議,並為台灣寵物產業的行銷模式與未來發展提供實務參考與理論支持。
This study aims to explore the strategic marketing model of pet food distributors in Taiwan to address the challenges of brand dependency and sustainable development under the distribution model. Using S Company as a case study, the research analyzes its process of rapidly entering the market through the distribution of international premium brands and examines how it overcomes the limitations of the distribution model to achieve long-term growth. The study adopts a case study approach, integrating the Business Model Canvas (BMC) and the 4C marketing strategy framework, collecting and analyzing data on S Company's market operations and marketing strategies to evaluate the effectiveness and challenges of its business model. The results indicate that S Company reduces reliance on distributors through a dual track model of wholesale and direct sales while enhancing customer value via the 4C strategy, including lowering transaction costs, building trust, and increasing brand loyalty. However, with intensified market competition and growing pressure from brand principals' strategic adjustments, S Company faces challenges such as limited autonomy and dependency on brand principals. This study recommends that S Company diversify its brand portfolio to mitigate risks, expand multi-brand distribution, and develop private-label brands to gain market control. Additionally, it should strengthen digital marketing and customer interaction mechanisms to improve service efficiency and user experience. This study contributes by providing strategic recommendations for distributors to overcome the limitations of the distribution model and offers practical insights and theoretical support for the marketing models and future development of Taiwan's pet industry.
參考文獻 一、中文文獻 1.巫立宇、邱志聖(2021)。銷售與顧客關係管理,第二版。台北市:新陸書局股份有限公司。 2.邱志聖(2020)。策略行銷分析:架構與實務應用,第五版,台北市:智勝文化事業有限公司 3.張御丞(2024)。台灣寵物市場:趨勢分析報告。頤和文化事業有限公司 哈寵誌 4.陳冠仰、陳柏元、戴有德、巫立宇(2015)。臺大管理論叢 2016/12:知覺品質、知覺價值與行為意圖關係之研究-交易成本觀點,第27 卷第1期 191-224 二、參考網站 1.美國寵物產品協會(American Pet Products Association, APPA),https://americanpetproducts.org/news/u.s.-pet-industry-reaches-147-billion-in-sales-in-2023 2.台灣經濟研究院,「專題探索」我國寵物產業現況與市場需求 https://vos.tier.org.tw/MonthlyArticleMore.aspx?DGUID=390c8a34-e293-4056-8aa2-b54c5315fdd7
描述 碩士
國立政治大學
經營管理碩士學程(EMBA)
112932424
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0112932424
資料類型 thesis
dc.contributor.advisor 巫立宇<br>張元晨zh_TW
dc.contributor.author (Authors) 鄭智昇zh_TW
dc.contributor.author (Authors) Cheng, Chih-Shengen_US
dc.creator (作者) 鄭智昇zh_TW
dc.creator (作者) Cheng, Chih-Shengen_US
dc.date (日期) 2025en_US
dc.date.accessioned 4-Aug-2025 13:07:21 (UTC+8)-
dc.date.available 4-Aug-2025 13:07:21 (UTC+8)-
dc.date.issued (上傳時間) 4-Aug-2025 13:07:21 (UTC+8)-
dc.identifier (Other Identifiers) G0112932424en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/158361-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 經營管理碩士學程(EMBA)zh_TW
dc.description (描述) 112932424zh_TW
dc.description.abstract (摘要) 本研究旨在探討台灣寵物食品代理商的策略行銷模式,以解決代理模式下的品牌依賴性與永續發展挑戰。以S公司為例,分析其透過代理國際高端品牌快速進入市場的過程,並探討其如何突破代理模式的限制以實現長期成長。本研究採用個案研究法,結合商業模式模型(BMC)與4C行銷策略架構,收集並分析S公司在市場運營及行銷策略上的數據,探討其商業模式的成效與挑戰。 研究結果顯示,S公司藉由批發與直營雙軌模式降低經銷依賴,並透過4C策略提升顧客價值,包括降低交易成本、增強信任與提升品牌黏著性。然而,隨著市場競爭加劇及品牌方高成長目標壓力增加,S公司逐漸面臨品牌方策略調整與自主性不足等問題。本研究建議S公司分散代理品牌風險,拓展多元品牌代理,並發展自有品牌以掌握市場主導權。同時,應持續優化4C行銷策略架構,以提升公司整體競爭力。 本研究的貢獻在於提供代理商突破代理模式限制的策略建議,並為台灣寵物產業的行銷模式與未來發展提供實務參考與理論支持。zh_TW
dc.description.abstract (摘要) This study aims to explore the strategic marketing model of pet food distributors in Taiwan to address the challenges of brand dependency and sustainable development under the distribution model. Using S Company as a case study, the research analyzes its process of rapidly entering the market through the distribution of international premium brands and examines how it overcomes the limitations of the distribution model to achieve long-term growth. The study adopts a case study approach, integrating the Business Model Canvas (BMC) and the 4C marketing strategy framework, collecting and analyzing data on S Company's market operations and marketing strategies to evaluate the effectiveness and challenges of its business model. The results indicate that S Company reduces reliance on distributors through a dual track model of wholesale and direct sales while enhancing customer value via the 4C strategy, including lowering transaction costs, building trust, and increasing brand loyalty. However, with intensified market competition and growing pressure from brand principals' strategic adjustments, S Company faces challenges such as limited autonomy and dependency on brand principals. This study recommends that S Company diversify its brand portfolio to mitigate risks, expand multi-brand distribution, and develop private-label brands to gain market control. Additionally, it should strengthen digital marketing and customer interaction mechanisms to improve service efficiency and user experience. This study contributes by providing strategic recommendations for distributors to overcome the limitations of the distribution model and offers practical insights and theoretical support for the marketing models and future development of Taiwan's pet industry.en_US
dc.description.tableofcontents 第一章 緒論 6 第一節 研究背景與動機 6 第二節 研究目的 8 第二章 文獻探討 9 第一節4C行銷策略架構 9 第二節 商業模式模型 18 第三章 台灣寵物產業現況 22 第一節 台灣寵物產業現況 22 第四章 個案分析 36 第一節 個案公司歷程與現況 36 第二節 S公司商業模式 39 第三節 S公司4C策略分析 48 第五章 結論與建議 58 第一節 研究結論 58 第二節 研究建議 66 參考文獻 70zh_TW
dc.format.extent 899537 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0112932424en_US
dc.subject (關鍵詞) 4C策略行銷分析zh_TW
dc.subject (關鍵詞) 交易成本理論zh_TW
dc.subject (關鍵詞) 寵物食品zh_TW
dc.subject (關鍵詞) 代理商zh_TW
dc.subject (關鍵詞) 4C Marketing Strategy Analysisen_US
dc.subject (關鍵詞) Transaction Cost Theoryen_US
dc.subject (關鍵詞) Pet Fooden_US
dc.subject (關鍵詞) Distributorsen_US
dc.title (題名) 寵物食品代理商之策略⾏銷分析:以S公司為例zh_TW
dc.title (題名) Strategic Marketing Analysis of Pet Food Distributor : Take Company S as Exampleen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 一、中文文獻 1.巫立宇、邱志聖(2021)。銷售與顧客關係管理,第二版。台北市:新陸書局股份有限公司。 2.邱志聖(2020)。策略行銷分析:架構與實務應用,第五版,台北市:智勝文化事業有限公司 3.張御丞(2024)。台灣寵物市場:趨勢分析報告。頤和文化事業有限公司 哈寵誌 4.陳冠仰、陳柏元、戴有德、巫立宇(2015)。臺大管理論叢 2016/12:知覺品質、知覺價值與行為意圖關係之研究-交易成本觀點,第27 卷第1期 191-224 二、參考網站 1.美國寵物產品協會(American Pet Products Association, APPA),https://americanpetproducts.org/news/u.s.-pet-industry-reaches-147-billion-in-sales-in-2023 2.台灣經濟研究院,「專題探索」我國寵物產業現況與市場需求 https://vos.tier.org.tw/MonthlyArticleMore.aspx?DGUID=390c8a34-e293-4056-8aa2-b54c5315fdd7zh_TW