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題名 Smart shopping meets sharing: Three-way interactions in omnichannel retailing
作者 白佩玉
Pai, Peiyu;Tseng, Chung-Hui;Zhong, Jun-Yu;Huang, Wei-Jen
貢獻者 企管系
關鍵詞 Smart shopping; Omnichannel retailing; Deal-content sharing behavior; Deal-seeking propensity; Cross-channel buying behavior; Price sensitivity
日期 2025-10
上傳時間 20-Apr-2026 10:20:34 (UTC+8)
摘要 Smart shopping behavior has become increasingly prominent in omnichannel retail environments, where consumers strategically navigate across digital and physical channels to optimize value. Although prior research has examined the antecedents of smart shopping, its behavioral consequences—particularly regarding deal-content sharing—remain underexplored. This study conceptualizes deal-content sharing as a form of online consumer engagement and investigates how smart shopping influences such behavior under different psychological and behavioral conditions. Drawing on data from 433 Taiwanese caregivers with recent experience of purchasing children's formula milk, we tested a model with two sets of three-way interactions. The findings reveal that, from the consumer perspective, smart shoppers with high self-confidence and strong deal-seeking propensity were significantly more likely to share deal content. From the retailer perspective, those with cross-channel buying habits and high price sensitivity also showed elevated sharing behavior. The study demonstrates that smart shopping translates into socially expressive engagement when aligned with specific consumer traits. It contributes, theoretically, to omnichannel retail and consumer engagement literature by identifying boundary conditions that intensify sharing behavior and, practically, by offering guidance for designing targeted engagement strategies that amplify word-of-mouth through personalized smart shopping experiences.
關聯 Journal of Retailing and Consumer Services, Vol.87, 104415
資料類型 article
DOI https://doi.org/10.1016/j.jretconser.2025.104415
dc.contributor 企管系
dc.creator (作者) 白佩玉
dc.creator (作者) Pai, Peiyu;Tseng, Chung-Hui;Zhong, Jun-Yu;Huang, Wei-Jen
dc.date (日期) 2025-10
dc.date.accessioned 20-Apr-2026 10:20:34 (UTC+8)-
dc.date.available 20-Apr-2026 10:20:34 (UTC+8)-
dc.date.issued (上傳時間) 20-Apr-2026 10:20:34 (UTC+8)-
dc.identifier.uri (URI) https://ah.lib.nccu.edu.tw/item?item_id=182117-
dc.description.abstract (摘要) Smart shopping behavior has become increasingly prominent in omnichannel retail environments, where consumers strategically navigate across digital and physical channels to optimize value. Although prior research has examined the antecedents of smart shopping, its behavioral consequences—particularly regarding deal-content sharing—remain underexplored. This study conceptualizes deal-content sharing as a form of online consumer engagement and investigates how smart shopping influences such behavior under different psychological and behavioral conditions. Drawing on data from 433 Taiwanese caregivers with recent experience of purchasing children's formula milk, we tested a model with two sets of three-way interactions. The findings reveal that, from the consumer perspective, smart shoppers with high self-confidence and strong deal-seeking propensity were significantly more likely to share deal content. From the retailer perspective, those with cross-channel buying habits and high price sensitivity also showed elevated sharing behavior. The study demonstrates that smart shopping translates into socially expressive engagement when aligned with specific consumer traits. It contributes, theoretically, to omnichannel retail and consumer engagement literature by identifying boundary conditions that intensify sharing behavior and, practically, by offering guidance for designing targeted engagement strategies that amplify word-of-mouth through personalized smart shopping experiences.
dc.format.extent 112 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Journal of Retailing and Consumer Services, Vol.87, 104415
dc.subject (關鍵詞) Smart shopping; Omnichannel retailing; Deal-content sharing behavior; Deal-seeking propensity; Cross-channel buying behavior; Price sensitivity
dc.title (題名) Smart shopping meets sharing: Three-way interactions in omnichannel retailing
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1016/j.jretconser.2025.104415
dc.doi.uri (DOI) https://doi.org/10.1016/j.jretconser.2025.104415