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題名 Building Institutional Trust in Public Libraries through Bounded Caregiving Support and Responsibility Delegation
作者 陳世娟
Chen, Shih-Chuan
貢獻者 圖檔所
關鍵詞 institutional trust; public libraries; social infrastructure; bounded responsibility; caregiving support
日期 2026-04
上傳時間 7-May-2026 10:32:29 (UTC+8)
摘要 This study examines how institutional trust is constructed in public libraries through temporary caregiver departure services. Adopting a qualitative single-site case study design, the research draws on semi-structured interviews with parents and field observations conducted in a public library in Taiwan. The study applies thematic analysis to explore how institutional trust develops through everyday interaction and bounded responsibility transfer. The findings indicate that institutional trust emerges gradually through repeated participation, reversible responsibility transfer, and clearly defined service boundaries. Rather than relying on formal institutional expansion, trust is supported by stable institutional roles, predictable procedures, and transparent communication of responsibility. The study contributes to Library and Information Science by demonstrating how micro-level service interactions shape institutional trust and by conceptualizing public libraries as low-intensity support institutions embedded in everyday life. It also provides practical insights into how service design and boundary clarity can enhance public trust in library contexts.
關聯 Journal of Librarianship and Information Science, pp.1-14
資料類型 article
DOI https://doi.org/10.1177/09610006261445639
dc.contributor 圖檔所-
dc.creator (作者) 陳世娟-
dc.creator (作者) Chen, Shih-Chuan-
dc.date (日期) 2026-04-
dc.date.accessioned 7-May-2026 10:32:29 (UTC+8)-
dc.date.available 7-May-2026 10:32:29 (UTC+8)-
dc.date.issued (上傳時間) 7-May-2026 10:32:29 (UTC+8)-
dc.identifier.uri (URI) https://ah.lib.nccu.edu.tw/item?item_id=182342-
dc.description.abstract (摘要) This study examines how institutional trust is constructed in public libraries through temporary caregiver departure services. Adopting a qualitative single-site case study design, the research draws on semi-structured interviews with parents and field observations conducted in a public library in Taiwan. The study applies thematic analysis to explore how institutional trust develops through everyday interaction and bounded responsibility transfer. The findings indicate that institutional trust emerges gradually through repeated participation, reversible responsibility transfer, and clearly defined service boundaries. Rather than relying on formal institutional expansion, trust is supported by stable institutional roles, predictable procedures, and transparent communication of responsibility. The study contributes to Library and Information Science by demonstrating how micro-level service interactions shape institutional trust and by conceptualizing public libraries as low-intensity support institutions embedded in everyday life. It also provides practical insights into how service design and boundary clarity can enhance public trust in library contexts.-
dc.format.extent 100 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Journal of Librarianship and Information Science, pp.1-14-
dc.subject (關鍵詞) institutional trust; public libraries; social infrastructure; bounded responsibility; caregiving support-
dc.title (題名) Building Institutional Trust in Public Libraries through Bounded Caregiving Support and Responsibility Delegation-
dc.type (資料類型) article-
dc.identifier.doi (DOI) 10.1177/09610006261445639-
dc.doi.uri (DOI) https://doi.org/10.1177/09610006261445639-