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題名 創新資訊科技角色之研究─以自動駕駛車為例
A Study of the Emerging Role of Information Technology ─ Cases of Autonomous Car
作者 尚孝純
貢獻者 資管系
關鍵詞 資訊科技; 資訊系統; 科技角色; 決策系統; 自動駕駛; 人工智慧
Information technology; Information system; Artificial intelligence; Autonomous car; Decision-making; IT role
日期 2019-10
上傳時間 9-Jun-2026 13:15:28 (UTC+8)
摘要 資訊科技(Information Technology, IT)對我們的生活與企業帶來極大的影響與改變。在企業中，資訊科技經常扮演不同的角色，這些不同的資訊科技角色(IT Role)可以自動化企業流程、支援決策制定、整合資源，甚至實現轉型與創新，對於企業的決策帶來不同層面的影響。而我們從近年來新興的資訊科技─大數據與人工智慧技術中，發現了不同於過去的新資訊科技角色。為了近一步了解這個新角色，本研究選擇人工智慧應用之一的自動駕駛車作為研究案例。本研究目的是探討自動駕駛車的資訊科技所扮演的新資訊科技角色；研究問題包含 (1) 自動駕駛車的資訊科技如何影響駕駛決策制定 (2) 在決策制定過程中，人與資訊科技分別扮演何種角色與職責。本研究計畫採用多個案研究法，分為兩個階段。首先，為解構資訊科技的決策制定流程，本研究依據決策理論與系統理論建構一研究架構。根據過往文獻與案例，提出四種企業常見的資訊科技角色─Automation、Supporter、Mentor與Enabler，並將研究架構應用於以上資訊科技角色以進行調整與驗證。接著，本研究選擇Google (Waymo)與Tesla作為自動駕駛車的研究個案，並將研究架構套用於兩個個案研發的自動駕駛車。由於不同的自動駕駛車研發理念與實現方式，Google與Tesla自動駕駛車的資訊科技分別扮演兩種不同的資訊科技角色─Autonomer與Smart Automation，本研究進一步比較所有資訊科技角色的研究架構結果，了解資訊科技角色的特性、影響與適用的決策類型。
Information technology (IT) has brought great changes to people and business. In various applications, IT plays diverse roles that can automate business processes, support decision-making, integrate resources, and enable transformation and innovation and brings the impacts on different aspect of decision-making in enterprises. However, with the emerging technology of big data and artificial intelligence (AI), there is a new role for IT. To understand this role, we chose the autonomous car, an application of AI, as a study case. The objective of the research is to understand the new roles played by IT in the autonomous car. We focused on two questions: (1) how IT impacts decision-making in the autonomous car; and (2) what roles do IT and humans play during the decision-making process.This study plans to apply a multiple case study in two phases. First, the study will build a conceptual framework, based on decision theory and system theory, to deconstruct the decision process of IT. To adjust and verify the framework, the study will apply the framework it to actual cases and propose IT roles of Automation, Supporter, Mentor and Enabler. Second, the framework will be applied to the chosen autonomous car case studies, Google (Waymo) and Tesla, to explore the new role of IT in the autonomous car. Because of the different philosophies, there were two distinct roles played by IT in Google and Tesla’s autonomous cars, Autonomer and Smart Automation, respectively. The findings will explain the differences regarding the IT roles and decision types, and reveal the applicable decision-making type of each IT roles.This research provides a perspective for identifying how the different IT roles impact decision-making while driving an autonomous car and clarify the responsibility of humans and IT in the driving experience; moreover, from the perspective of decision problems and IT ability, it also provides a comprehensive and general understanding for realizing the characteristics of diverse IT roles and the applicable decision problems.
關聯 科技部, MOST107-2410-H004-084, 107.08-108.07
資料類型 report
dc.contributor 資管系
dc.creator (作者) 尚孝純
dc.date (日期) 2019-10
dc.date.accessioned 9-Jun-2026 13:15:28 (UTC+8)-
dc.date.available 9-Jun-2026 13:15:28 (UTC+8)-
dc.date.issued (上傳時間) 9-Jun-2026 13:15:28 (UTC+8)-
dc.identifier.uri (URI) https://ah.lib.nccu.edu.tw/item?item_id=182849-
dc.description.abstract (摘要) 資訊科技(Information Technology, IT)對我們的生活與企業帶來極大的影響與改變。在企業中，資訊科技經常扮演不同的角色，這些不同的資訊科技角色(IT Role)可以自動化企業流程、支援決策制定、整合資源，甚至實現轉型與創新，對於企業的決策帶來不同層面的影響。而我們從近年來新興的資訊科技─大數據與人工智慧技術中，發現了不同於過去的新資訊科技角色。為了近一步了解這個新角色，本研究選擇人工智慧應用之一的自動駕駛車作為研究案例。本研究目的是探討自動駕駛車的資訊科技所扮演的新資訊科技角色；研究問題包含 (1) 自動駕駛車的資訊科技如何影響駕駛決策制定 (2) 在決策制定過程中，人與資訊科技分別扮演何種角色與職責。本研究計畫採用多個案研究法，分為兩個階段。首先，為解構資訊科技的決策制定流程，本研究依據決策理論與系統理論建構一研究架構。根據過往文獻與案例，提出四種企業常見的資訊科技角色─Automation、Supporter、Mentor與Enabler，並將研究架構應用於以上資訊科技角色以進行調整與驗證。接著，本研究選擇Google (Waymo)與Tesla作為自動駕駛車的研究個案，並將研究架構套用於兩個個案研發的自動駕駛車。由於不同的自動駕駛車研發理念與實現方式，Google與Tesla自動駕駛車的資訊科技分別扮演兩種不同的資訊科技角色─Autonomer與Smart Automation，本研究進一步比較所有資訊科技角色的研究架構結果，了解資訊科技角色的特性、影響與適用的決策類型。
dc.description.abstract (摘要) Information technology (IT) has brought great changes to people and business. In various applications, IT plays diverse roles that can automate business processes, support decision-making, integrate resources, and enable transformation and innovation and brings the impacts on different aspect of decision-making in enterprises. However, with the emerging technology of big data and artificial intelligence (AI), there is a new role for IT. To understand this role, we chose the autonomous car, an application of AI, as a study case. The objective of the research is to understand the new roles played by IT in the autonomous car. We focused on two questions: (1) how IT impacts decision-making in the autonomous car; and (2) what roles do IT and humans play during the decision-making process.This study plans to apply a multiple case study in two phases. First, the study will build a conceptual framework, based on decision theory and system theory, to deconstruct the decision process of IT. To adjust and verify the framework, the study will apply the framework it to actual cases and propose IT roles of Automation, Supporter, Mentor and Enabler. Second, the framework will be applied to the chosen autonomous car case studies, Google (Waymo) and Tesla, to explore the new role of IT in the autonomous car. Because of the different philosophies, there were two distinct roles played by IT in Google and Tesla’s autonomous cars, Autonomer and Smart Automation, respectively. The findings will explain the differences regarding the IT roles and decision types, and reveal the applicable decision-making type of each IT roles.This research provides a perspective for identifying how the different IT roles impact decision-making while driving an autonomous car and clarify the responsibility of humans and IT in the driving experience; moreover, from the perspective of decision problems and IT ability, it also provides a comprehensive and general understanding for realizing the characteristics of diverse IT roles and the applicable decision problems.
dc.format.extent 116 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) 科技部, MOST107-2410-H004-084, 107.08-108.07
dc.subject (關鍵詞) 資訊科技; 資訊系統; 科技角色; 決策系統; 自動駕駛; 人工智慧
dc.subject (關鍵詞) Information technology; Information system; Artificial intelligence; Autonomous car; Decision-making; IT role
dc.title (題名) 創新資訊科技角色之研究─以自動駕駛車為例
dc.title (題名) A Study of the Emerging Role of Information Technology ─ Cases of Autonomous Car
dc.type (資料類型) report