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題名 User Role and Perception of Requirements in a Web-based Community of Practice
作者 Tang, Jih-Hsin;楊亨利
Yang, Heng-Li
關鍵詞 Communities; Online operations; Worldwide web; User interfaces; Interface management
日期 2005
上傳時間 17-Jan-2009 16:08:40 (UTC+8)
摘要 Purpose– The purpose of this study is to investigate the relationship between users` role and users` perception of requirements in a web‐based community of practice.
     
     
     Design/methodology/approach– Online survey and social network analysis were adopted in this study.
     
     
     Findings– The study classified user roles as advisors and two types of regular users (both aware of advisors and not); each type of user demonstrated different sets of requirement perceptions. The findings showed that user roles and the level of user involvement did have a significant effect on users` perceptions of requirements. Advisors paid less attention to the interface, communication and recommendation links than the regular users.
     
     
     Practical implications– It implies that high involvers (core members) are more appropriate for requirement elicitation, even though high involvers might not be the only candidates for requirements elicitation.
     
     
     Originality/value– Few articles discuss the relationship between user roles and requirements; therefore, the originality of this study is high.
關聯 Online Information Review, 29(5), 499-512
資料類型 article
dc.creator (作者) Tang, Jih-Hsin;楊亨利en_US
dc.creator (作者) Yang, Heng-Li-
dc.date (日期) 2005en_US
dc.date.accessioned 17-Jan-2009 16:08:40 (UTC+8)-
dc.date.available 17-Jan-2009 16:08:40 (UTC+8)-
dc.date.issued (上傳時間) 17-Jan-2009 16:08:40 (UTC+8)-
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/27081-
dc.description.abstract (摘要) Purpose– The purpose of this study is to investigate the relationship between users` role and users` perception of requirements in a web‐based community of practice.
     
     
     Design/methodology/approach– Online survey and social network analysis were adopted in this study.
     
     
     Findings– The study classified user roles as advisors and two types of regular users (both aware of advisors and not); each type of user demonstrated different sets of requirement perceptions. The findings showed that user roles and the level of user involvement did have a significant effect on users` perceptions of requirements. Advisors paid less attention to the interface, communication and recommendation links than the regular users.
     
     
     Practical implications– It implies that high involvers (core members) are more appropriate for requirement elicitation, even though high involvers might not be the only candidates for requirements elicitation.
     
     
     Originality/value– Few articles discuss the relationship between user roles and requirements; therefore, the originality of this study is high.
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dc.format application/en_US
dc.language enen_US
dc.language en-USen_US
dc.language.iso en_US-
dc.relation (關聯) Online Information Review, 29(5), 499-512en_US
dc.subject (關鍵詞) Communities; Online operations; Worldwide web; User interfaces; Interface management-
dc.title (題名) User Role and Perception of Requirements in a Web-based Community of Practiceen_US
dc.type (資料類型) articleen