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題名 信任、知識分享行為與創新績效關連性研究
作者 簡培峻
貢獻者 黃秉德
簡培峻
關鍵詞 信任
知識分享行為
創新績效
日期 2005
上傳時間 11-Sep-2009 16:55:57 (UTC+8)
摘要 激烈的市場競爭突顯了知識的重要性,企業透過知識的創造而不斷追求創新,為了使知識得以具有生產力,因此使得知識的分享日漸受到各方的關注。組織的知識存在於企業的員工中,而人們願意分享彼此擁有知識的基礎在於互相的信任,人們彼此的信任,可降低了人際之間知識分享的障礙,因此本研究欲討論信任、知識分享以及夠透過知識分享所帶來創新表現,此三者關聯性的研究。除此之外,本研究要研究的第二個問題是知識分享在信任對創新績效的影響上,是否扮演中介變數的角色。
      本研究之研究對象分為兩個研究層次,第一個層次是以個人為研究對象,討論信任與知識分享之關係;第二個層次則以研究單位作為研究對像,討論信任、知識分享以創新績效三者之關聯性。
      最後結果發現,在個人研究層次時,組織內跨部門的知識分享受到主管信任、同事信任、策略信任以及組織程序正義的影響;而團隊內的知識分享則受到同事信任、策略信任以及同仁對於組織誠信的影響。
      在以部門作為研究層次,討論信任、知識分享以創新績效三者關聯性的結果時,信任對創新績效的影響以及知識分享對創新績效的影響,皆未有正向的影響,並不支持本研究之假設。
      而在討論知識分享在信任對創新績效的影響效果上,是否扮演中介變數的角色,本研究最後之研究成果為部分支持。
參考文獻 中文參考文獻
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Whitener, Brodt, S.E., Korsgaard M. A., & Werner, M. (1998), “Mangers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior”, Academy of Management Review, 23(3), 513-530
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Zarraga, C., Garcia-Falcon, J. M. (2003), “Factors favoring knowledge management in work teams”, Journal of Knowledge Management, 7(2), 81-96
黎士群(民90),「組織公平、信任與知識分享行為之關係性研究-以Unix系統管理人員為例」,銘傳大學管理科學研究所碩士論文,未出版。
Zhou, A. & Fink, D. (2003), “Knowledge management and intellectual capital: an empirical examination of current practice in Australia”, Knowledge Management Research & Practice, 1(2), 86
鄭伯壎(1999),企業組織中上下屬的信任關係,社會學研究1999年第二期,22-37
謝清佳(2003),知識管理,初版,台北:智勝文化出版,譯自Probst, Raub & Romhardt。
蕭志同、林裕凌、楊光嵐、連珮昀,研究機構專利績效評估模式之建立與分析-以工研院為例,產業論壇民九十一年七月,192-214
英文參考文獻
英文參考文獻
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描述 碩士
國立政治大學
企業管理研究所
91355040
94
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0913550401
資料類型 thesis
dc.contributor.advisor 黃秉德zh_TW
dc.contributor.author (Authors) 簡培峻zh_TW
dc.creator (作者) 簡培峻zh_TW
dc.date (日期) 2005en_US
dc.date.accessioned 11-Sep-2009 16:55:57 (UTC+8)-
dc.date.available 11-Sep-2009 16:55:57 (UTC+8)-
dc.date.issued (上傳時間) 11-Sep-2009 16:55:57 (UTC+8)-
dc.identifier (Other Identifiers) G0913550401en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/29952-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所zh_TW
dc.description (描述) 91355040zh_TW
dc.description (描述) 94zh_TW
dc.description.abstract (摘要) 激烈的市場競爭突顯了知識的重要性,企業透過知識的創造而不斷追求創新,為了使知識得以具有生產力,因此使得知識的分享日漸受到各方的關注。組織的知識存在於企業的員工中,而人們願意分享彼此擁有知識的基礎在於互相的信任,人們彼此的信任,可降低了人際之間知識分享的障礙,因此本研究欲討論信任、知識分享以及夠透過知識分享所帶來創新表現,此三者關聯性的研究。除此之外,本研究要研究的第二個問題是知識分享在信任對創新績效的影響上,是否扮演中介變數的角色。
      本研究之研究對象分為兩個研究層次,第一個層次是以個人為研究對象,討論信任與知識分享之關係;第二個層次則以研究單位作為研究對像,討論信任、知識分享以創新績效三者之關聯性。
      最後結果發現,在個人研究層次時,組織內跨部門的知識分享受到主管信任、同事信任、策略信任以及組織程序正義的影響;而團隊內的知識分享則受到同事信任、策略信任以及同仁對於組織誠信的影響。
      在以部門作為研究層次,討論信任、知識分享以創新績效三者關聯性的結果時,信任對創新績效的影響以及知識分享對創新績效的影響,皆未有正向的影響,並不支持本研究之假設。
      而在討論知識分享在信任對創新績效的影響效果上,是否扮演中介變數的角色,本研究最後之研究成果為部分支持。
zh_TW
dc.description.tableofcontents 第一章 緒論
      第一節 研究背景與動機 1
      第二節 研究目的 2
      第三節 研究流程與方法 3
      第四節 研究限制 5
     
     第二章 文獻回顧
      第一節 知識分享 6
      第二節 信任 18
      第三節 創新績效 31
      第四節 組織信任與知識分享 32
      第五節 知識分享與組織績效 34
     
     第三章 研究設計
      第一節 研究問題 36
      第二節 研究架構 36
      第三節 研究樣本與數據來源 37
      第四節 研究變數與工具 38
      第五節 研究假設 56
      第六節 統計方法 58
     
     第四章 實證結果與分析
      第一節 敘述性統計分析 61
      第二節 信任與知識分享之關連性 63
      第三節 信任、知識分享與組織創新績效的路徑分析 70
     第四節 研究檢定結果 81
      第五節 知識分享與創新績效之事後研究 85
     
     第五章 結論與建議
      第一節 研究結論 88
     第二節 研究意涵 90
     第三節 未來研究建議 92
     
     參考文獻 93
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0913550401en_US
dc.subject (關鍵詞) 信任zh_TW
dc.subject (關鍵詞) 知識分享行為zh_TW
dc.subject (關鍵詞) 創新績效zh_TW
dc.title (題名) 信任、知識分享行為與創新績效關連性研究zh_TW
dc.type (資料類型) thesisen
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