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題名 正、負向團隊情感氛圍交互作用對團隊創造力與人際反生產力行為的影響:團隊信任的干擾效果
作者 馮斯琪
貢獻者 蔡維奇
馮斯琪
關鍵詞 團隊情感氛圍
人際間反生產力行為
團隊信任
團隊創造力
日期 2007
上傳時間 11-Sep-2009 17:01:44 (UTC+8)
摘要 過去研究在理論上與實證上,大多聚焦在正向團隊情感氛圍 (positive group affective tone)與團隊創造力關係的探討,但亦有學者認為,在某些情況下,團隊的負向團隊情感氛圍也能促進團隊創造力的產生 (如:George & King, 2007);然而,負向團隊情感氛圍雖可能提升團隊創造力、但同時也可能增加團隊內人際間反生產力行為。對於企業而言,是否能創造一個良好的團隊情境,以提升負向團隊情感氛圍對團隊創造力的正面影響、並同時降低其造成反生產力行為的可能性,實為一重要的研究問題。
      本研究假設:若團隊成員在一段時間內可以經歷到正向與負向的團隊情感氛圍時,能藉由雙重調諧效果而增強團隊創造力,並降低人際間反生產力行為的產生;此外,本研究亦認為團隊信任此一情境變數扮演重要的干擾角色,若團隊處於高信任的狀況下,更可以加強正、負向團隊情感氛圍交互作用對團隊創造力的正向影響、及對人際間反生產力行為的負向影響。本研究樣本收集自高科技產業的68個研發團隊 (包含270位團隊成員),階層迴歸顯示,高正向與高負向團隊情感氛圍確實可以降低反生產力行為的發生,而高團隊信任可加強此一效果;此外本研究意外發現高正向團隊情感氛圍和高團隊信任,反而會降低團隊創造力的產生,而高團隊信任、低正團隊情感氛圍的情況下,負向團隊情感氛圍與團隊創造力呈正相關。
Past studies have focused on the relationship between positive group affective tone (PGAT) and team creativity. However, George & King (2007) indicated that under some situations, negative group affective tone (NGAT) can enhance the formation of team creativity. Furthermore, NGAT may also increase interpersonal counterproductive working behavior (CWB) within teams. Thus, the present study is designed to find out the situation under which the positive effects of NGAT on team creativity will be strengthened, whereas the effects of NGAT on CWB will be weakened.
      This study proposed that PGAT and NGAT would interact to increase team creativity and decrease CWB through the dual-tuning effects. Moreover, higher levels of team trust can enhance this interaction effects. The sample is composed of 68 R&D teams (including 270 members) and the results of hierarchical regression analyses showed that PGAT and NGAT interacted to decrease CWB, and this interaction effect was enhanced by team trust. Moreover, it is surprising that PGAT and team trust interacted to decrease team creativity. Finally, under the situation of high team trust and low PGAT, NGAT can increase team creativity.
參考文獻 蔡維奇、紀乃文 (2008)。團隊情感氛圍形成的前因、情境調節、及個人層次後果變項之研究。組織與管理,1(1),1-37。
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描述 碩士
國立政治大學
企業管理研究所
95355017
96
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0953550173
資料類型 thesis
dc.contributor.advisor 蔡維奇zh_TW
dc.contributor.author (Authors) 馮斯琪zh_TW
dc.creator (作者) 馮斯琪zh_TW
dc.date (日期) 2007en_US
dc.date.accessioned 11-Sep-2009 17:01:44 (UTC+8)-
dc.date.available 11-Sep-2009 17:01:44 (UTC+8)-
dc.date.issued (上傳時間) 11-Sep-2009 17:01:44 (UTC+8)-
dc.identifier (Other Identifiers) G0953550173en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/30001-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所zh_TW
dc.description (描述) 95355017zh_TW
dc.description (描述) 96zh_TW
dc.description.abstract (摘要) 過去研究在理論上與實證上,大多聚焦在正向團隊情感氛圍 (positive group affective tone)與團隊創造力關係的探討,但亦有學者認為,在某些情況下,團隊的負向團隊情感氛圍也能促進團隊創造力的產生 (如:George & King, 2007);然而,負向團隊情感氛圍雖可能提升團隊創造力、但同時也可能增加團隊內人際間反生產力行為。對於企業而言,是否能創造一個良好的團隊情境,以提升負向團隊情感氛圍對團隊創造力的正面影響、並同時降低其造成反生產力行為的可能性,實為一重要的研究問題。
      本研究假設:若團隊成員在一段時間內可以經歷到正向與負向的團隊情感氛圍時,能藉由雙重調諧效果而增強團隊創造力,並降低人際間反生產力行為的產生;此外,本研究亦認為團隊信任此一情境變數扮演重要的干擾角色,若團隊處於高信任的狀況下,更可以加強正、負向團隊情感氛圍交互作用對團隊創造力的正向影響、及對人際間反生產力行為的負向影響。本研究樣本收集自高科技產業的68個研發團隊 (包含270位團隊成員),階層迴歸顯示,高正向與高負向團隊情感氛圍確實可以降低反生產力行為的發生,而高團隊信任可加強此一效果;此外本研究意外發現高正向團隊情感氛圍和高團隊信任,反而會降低團隊創造力的產生,而高團隊信任、低正團隊情感氛圍的情況下,負向團隊情感氛圍與團隊創造力呈正相關。
zh_TW
dc.description.abstract (摘要) Past studies have focused on the relationship between positive group affective tone (PGAT) and team creativity. However, George & King (2007) indicated that under some situations, negative group affective tone (NGAT) can enhance the formation of team creativity. Furthermore, NGAT may also increase interpersonal counterproductive working behavior (CWB) within teams. Thus, the present study is designed to find out the situation under which the positive effects of NGAT on team creativity will be strengthened, whereas the effects of NGAT on CWB will be weakened.
      This study proposed that PGAT and NGAT would interact to increase team creativity and decrease CWB through the dual-tuning effects. Moreover, higher levels of team trust can enhance this interaction effects. The sample is composed of 68 R&D teams (including 270 members) and the results of hierarchical regression analyses showed that PGAT and NGAT interacted to decrease CWB, and this interaction effect was enhanced by team trust. Moreover, it is surprising that PGAT and team trust interacted to decrease team creativity. Finally, under the situation of high team trust and low PGAT, NGAT can increase team creativity.
en_US
dc.description.tableofcontents 目錄
     中文摘要 .............................................. II
     英文摘要 .............................................. III
     圖目錄 .............................................. V
     表目錄 .............................................. V
     第一章 緒論.......................................... 1
     第一節 研究動機....................................... 1
     第二章 文獻探討 ...................................... 5
     第一節 團隊情感氛圍................................... 5
     第二節 團隊情感氛圍對創造力的影響....................... 5
     第三節 團隊情感氛圍對反生產力工作行為的影響.............. 8
     第四節 團隊信任對團隊情感氛圍與創造力關係的干擾效果....... 11
     第五節 團隊信任對團隊情感氛圍與反生產力行為的干擾效果..... 13
     第三章 研究方法 ...................................... 15
     第一節 研究架構....................................... 15
     第二節 研究樣本與施測程序.............................. 15
     第三節 研究工具與信效度證據............................ 17
     第四節 團隊資料整合................................... 20
     第五節 研究分析方法................................... 20
     第四章 研究結果 ...................................... 21
     第五章 結論與建議 .................................... 27
     第一節 結果討論....................................... 27
     第二節 管理意涵....................................... 32
     第三節 研究限制與未來研究建議........................... 34
     參考文獻 .............................................. 36
     附錄一團隊主管問卷 ..................................... 44
     附錄二團隊成員問卷 ......................................47
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0953550173en_US
dc.subject (關鍵詞) 團隊情感氛圍zh_TW
dc.subject (關鍵詞) 人際間反生產力行為zh_TW
dc.subject (關鍵詞) 團隊信任zh_TW
dc.subject (關鍵詞) 團隊創造力zh_TW
dc.title (題名) 正、負向團隊情感氛圍交互作用對團隊創造力與人際反生產力行為的影響:團隊信任的干擾效果zh_TW
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 蔡維奇、紀乃文 (2008)。團隊情感氛圍形成的前因、情境調節、及個人層次後果變項之研究。組織與管理,1(1),1-37。zh_TW
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