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題名 網路拍賣購買方式之影響因素
作者 魏銘君
貢獻者 邱志聖
魏銘君
關鍵詞 衝動性購買
風險承受
享樂主義
競爭心態
價格意識
商品屬性
日期 2008
上傳時間 11-Sep-2009 17:08:59 (UTC+8)
摘要 隨著網路拍賣網站的發展,購買方式也逐漸的多樣化,從一開始的拍賣競標,發展到了附有直接購買價的競標,而在台灣,更多的賣家演變成了大型的購物商城,以直接購買價格購買的賣場逐漸的變多。先前對於拍賣網站購買方式的研究,大都著重在探討不同購買機制對於最終購買價格的影響,或者是購買環境與賣家對於買家購買方式的影響,例如賣家評價、商品圖片,近期有些相關研究逐漸開始探討買者自身的心理特徵對於購買方式的影響。本研究建立在先前相關研究之上,以衝動購買傾向、風險承受、享樂主義、競爭心態、價格意識以及購買之商品屬性為主要變數,來探討其對於網路拍賣購買方式之影響,也就是對於買家會選擇以直接購買或者拍賣競標的方式來購買商品的影響。<br>研究結果顯示,衝動性購買與參與競標顯著負相關,風險承擔程度、競爭心態、價格意識與參與競標顯著正相關,商品屬性傾向功能屬性時會傾向以競標方式購買,商品屬性傾向享樂屬性時會傾向以直接購買方式購買,不過主要變數中的享樂主義構面在模型中並不顯著,這與先前的相關研究有不太一樣的結果,可能是由於台灣拍賣網站的買家與美國拍賣網站的買家有些不太相同的特性,大多數參加拍賣的台灣買家的主因都是希望能夠撿便宜而不是為了好玩,可能導致變數不顯著。同時,買家的過去購買經驗,例如過去一年的購物金額、過去主要的購買方式、是否有過競標經驗,以及主要變數間的交互作用加入模型後,可以提升整體的解釋能力,但還是有很大部分無法被解釋,因此除了主要變數外,未來的研究還可以更深入的買家的過去購買經驗、其他心理構面對於購買方式所造成的影響。
參考文獻 中文部分
邱志聖(2007),行銷研究-實務與理論應用,智勝出版。
宋依坪(2007),網路服務品質,滿意度,專屬資產對拍賣網站與賣家忠誠度之影響研究,國立政治大學,國際經營與貿易學系碩士班,碩士論文。
邱卓彬(2007),負面銷售互動行為對衝動購買之影響:以高級精品銷售為例,國立政治大學,國際經營與貿易學系碩士班,碩士論文。
曾文達(2008),從商品價格探討線上購物與網路拍賣經營模式之差異,國立政治大學,國際經營與貿易學系碩士班,碩士論文。
資策會MIC http://mic.iii.org.tw/inteligence/
英文部分
Angst, Corey M., Agarwal, Ritu & Kuruzovich, Jason (2008),“Bid or Buy? Individual Shopping Traits as Predictors of Strategic Exit in On-Line Auctions,”International Journal of Electronic Commerce , 13, 59–84.
Anderson, Steven, Friedman, Daniel, Milam, Garrett and Singh, Nirvikar (2004),“Buy it Now: A Hybrid Internet Market Institution”
A. Jones, Michael , E. Reynolds, Krist & J. Arnold, Mar (2006), “Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes,”Journal of Business Research , 59, 974-981
A. Pavlou, Paul & Gefen, David (2005),“Psychological Contract Violation in Online Marketplaces: Antecedents, Consequences, and Moderating Role,” Information Systems Research, 16, 372
Batra, Rajeev and Ahtola, Ollit. (1990), “Measuring the Hedonic and Utilitarian Sources of Consumer Attitudes, ”Marketing Letters, 2, 159-170
Bose, Subir and Daripa, Arup (2009), “Optimal sale across venues and auctions with a buy-now option,”Econ Theory, 38, 137–168
Boter, Jaap and Wedel, Michel (1999), “Segmentation of Hedonic Consumption: An Application of Latent Class Analysis to Consumer Transaction Databases,”Journal of Market Focused Management, 3. 295-311
Bao, Yeqing, Zheng Zhou, Kevin and Su, Chenting (2003), “Face Consciousness and Risk Aversion: Do They Affect Consumer Decision-Making?”Psychology & Marketing, 20, 733–755
Budish, Eric B. & Takeyama, Lisa N. (2001), “Buy prices in online auctions: irrationality on the internet?”Economics Letters, 72, 325–333
Cameron, Dylan D. and Galloway, Alison (2005)“Consumer motivations and concerns in online auctions:an exploratory study,”International Journal of Consumer Studies, 29, 181–192
Clark, John M. and Ward, Sidne G. (2008), “Consumer Behavior in Online Auction: An Examination of Partitioned Prices on e-bay ”Journal of Marketing Theory and Practice, 16, 57-71
Dhar, Ravi and Wertenbroch, Klaus (2000), “Consumer Choice Between Hedonic and Utilitarian Goods,”Journal of Marketing Research, 37, 60-71
Durham, Yvonne, Rociofs, Matthew R. and Standifird, Stephen S. (2004), “eBay’s Buy-It-Now Function: Who, When , and How,”Topics in Economic Analysis & Policy, 4, 1-21
Finch, Byron J. (2007), “Customer expectations in online auction environments: An exploratory study of customer feedback and risk,“Journal of Operations Management, 25, 985–997
Highhouse, Scott and Yuce, Payam(1996),“Perspectives, Perceptions and Risk-taking Behavior, ”Indiana University-Purdue University Indianapolis,160-167
Houser, Daniel and Wooders, John (2006), “Reputation in Auctions: Theory, and Evidence from eBay,” Journal of Economics & Management Strategy, 15, 353–369
Hu, Ye (2007), “Cultural Effects on Price Format Choices: Evidence from eBay’s International Marketplace”Department of Marketing, Purdue University
Hartog, Joop, Ferrer-iCarbonenell, Ada and Jonker, Nicole (2002), “Linking Measured Risk Aversion to Individual Characteristics,”KYKLOS, 55, 3-26
Hirschman, Elizabeth C. & Holbrook, Morris B. (2003), “Hedonic Consumption Emerging Concepts, Methods and Proposition,”
J.C. Walley, Matthew and Fortin, David R. (2005),“Behavioral outcomes from online auctions: reserve price, reserve disclosure, and initial bidding influences in the decision process,”Journal of Business Research, 58, 1409– 1418
Kahneman, Daniel and Tversky, Amos (1979), “Prospect Theory : An Analysis of Decision Under Risk,”Econometica, 47, 263-291
Klein, Stefan (1997),“Introduction to Electronic Auctions, ” Electronic Markets, 7, 1-6
Lucking-Reileyw, David, Bryanz, Doug, Prasad, Naghi & Reevesz, Daniel (2007),“Pennies from ebay: the Determinants of Price in Online Auctions,”Journal of Industrial Economics, LV(2)
M.E. Pennings, Joost and Smidts, Ale (2000), “Assessing the Construct Validity of Risk Attitude,”Management Science, 46, 1337-1348
M. Bland, Eugene , S. Black, Gregory & Lawrimore, Kay (2007), “Risk-Reducing and Risk-Enhancing Factors Impacting Online Auction Outcomes: Empirical Evidence from e-bay Auctions, ” Journal of Electronic Commerce Research, 8, 236-243
Ocurry, Suzanne and Strahilevitz, Michal (2001), “Probability and Mode of Acquisition Effects on Choices between Hedonic and Utilitarian Options,”Marketing Letters, 12, 37-49
Okada, Erica Mina (2005), “Justification Effects on Consumer Choice of Hedonic and Utilitarian Goods”, Journal of Marketing Research, XLll, 43-53
Palsson, Anne-Marie (1996),“Does the degree of relative risk aversion vary with household characteristics?“ Journal of Economic Psychology, 17 , 771-787
Robson, Arthur J. (1996), “The Evolution of Attitudes to Risk: Lottery Tickets and Relative Wealth,”Games and Economic Behavior , 14, 190-207
Sandra M. Forsythe, Bo Shi(2003), “Consumer patronage and risk perceptions in Internet shopping,” Journal of Business Research , 6, 867– 875
Standifird, Stephen S., Roelofs, Matthew R. and Durham, Yvonne (2004), “The Impact of eBay’s Buy-It-Now Function on Bidder Behavior,”International Journal of Electronic Commerce , 9, 167–176
Shiv, Baba & Fedorikhin, Alexander (1999), “Heart and Mind in Conflict : The Interplay of Affect and Cognition in Consumer Decision Making,”Journal of consumer research, 26, 278-292
Soopramanien, Didier G.R., Fildes, Robert and Robertson, Alastair (2007), “Consumer decision making, E-commerce and perceived risks,”Applied Economics, 39, 2159-2166
Rafaeli, S and Noy, A (2002), “Online auctions, messaging, communication and social facilitation: a simulation and experimental evidence,“ European Journal of Information Systems, 11, 196–207
RAJU(1980), “Optimum Stimulation Level: Its Relationship to Personality, Demographics, and Exploratory Behavior, ”Journal of Consumer Research, 7
Weber, Elke U., Blais, Ann-Renee and Betz, Nancy E. (2002), “A Domain-specific Risk-attitude Scale: Measuring Risk Perceptions and Risk Behaviors,” Journal of Decision Making , 15, 263-290
Warneryd , Karl and Erik (1996), “Risk attitudes and risky behavior,”Journal of Economic Psychology , 17, 749-770
Wan, Wen, Teo, Hock-Hai and Zhu, Li (2003),“Determinants of Buy-It-Now Auction Choice on eBay”, 7th Pacific Asia Conference on Information Systems, 10-13
Zaleskiewicz, Tomas (2001), “Beyond Risk Seeking and Risk Aversion: Personality and the Dual Nature of Economic Risk Taking,” European Journal of Personality, 15,105-122
描述 碩士
國立政治大學
國際經營與貿易研究所
96351005
97
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0096351005
資料類型 thesis
dc.contributor.advisor 邱志聖zh_TW
dc.contributor.author (Authors) 魏銘君zh_TW
dc.creator (作者) 魏銘君zh_TW
dc.date (日期) 2008en_US
dc.date.accessioned 11-Sep-2009 17:08:59 (UTC+8)-
dc.date.available 11-Sep-2009 17:08:59 (UTC+8)-
dc.date.issued (上傳時間) 11-Sep-2009 17:08:59 (UTC+8)-
dc.identifier (Other Identifiers) G0096351005en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/30060-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營與貿易研究所zh_TW
dc.description (描述) 96351005zh_TW
dc.description (描述) 97zh_TW
dc.description.abstract (摘要) 隨著網路拍賣網站的發展,購買方式也逐漸的多樣化,從一開始的拍賣競標,發展到了附有直接購買價的競標,而在台灣,更多的賣家演變成了大型的購物商城,以直接購買價格購買的賣場逐漸的變多。先前對於拍賣網站購買方式的研究,大都著重在探討不同購買機制對於最終購買價格的影響,或者是購買環境與賣家對於買家購買方式的影響,例如賣家評價、商品圖片,近期有些相關研究逐漸開始探討買者自身的心理特徵對於購買方式的影響。本研究建立在先前相關研究之上,以衝動購買傾向、風險承受、享樂主義、競爭心態、價格意識以及購買之商品屬性為主要變數,來探討其對於網路拍賣購買方式之影響,也就是對於買家會選擇以直接購買或者拍賣競標的方式來購買商品的影響。<br>研究結果顯示,衝動性購買與參與競標顯著負相關,風險承擔程度、競爭心態、價格意識與參與競標顯著正相關,商品屬性傾向功能屬性時會傾向以競標方式購買,商品屬性傾向享樂屬性時會傾向以直接購買方式購買,不過主要變數中的享樂主義構面在模型中並不顯著,這與先前的相關研究有不太一樣的結果,可能是由於台灣拍賣網站的買家與美國拍賣網站的買家有些不太相同的特性,大多數參加拍賣的台灣買家的主因都是希望能夠撿便宜而不是為了好玩,可能導致變數不顯著。同時,買家的過去購買經驗,例如過去一年的購物金額、過去主要的購買方式、是否有過競標經驗,以及主要變數間的交互作用加入模型後,可以提升整體的解釋能力,但還是有很大部分無法被解釋,因此除了主要變數外,未來的研究還可以更深入的買家的過去購買經驗、其他心理構面對於購買方式所造成的影響。zh_TW
dc.description.tableofcontents 目 錄
     第一章 緒論
     第一節 研究背景與動機……………………………………………3
     第二節 研究目的……………………………………………………6
     第三節 研究流程……………………………………………………8
     
     第二章 文獻探討
     第一節 網路拍賣……………………………………………………9
     第二節 衝動性購買傾向………………………………………… 11
     第三節 風險承擔………………………………………………… 16
     第四節 享樂主義……………………………………………… 22
     第五節 競爭心態………………………………………………… 24
     第六節 價格意識………………………………………………… 26
     第七節 商品屬性………………………………………………… 30
     
     第三章 研究方法
     第一節 研究架構………………………………………………… 37
     第二節 研究變數定義…………………………………………… 38
     第三節 研究假說………………………………………………… 39
     第四節 前測……………………………………………………… 41
     第五節 主要變數衡量方式……………………………………… 48
     第六節 問卷設計………………………………………………… 52
     第七節 抽樣對象與方法………………………………………… 53
     第八節 分析方法………………………………………………… 54
     第四章 研究結果
     第一節 樣本結構分析…………………………………………… 55
     第二節 操弄檢測………………………………………………… 60
     第三節 信度檢驗……………………………………………… 61
     第四節 相關分析………………………………………………… 62
     第五節 迴歸分析………………………………………………… 63
     第六節 實證結果與討論………………………………………… 68
     
     第五章 結論與建議
     第一節 結論……………………………………………………… 76
     第二節 研究貢獻………………………………………………… 77
     第三節 研究限制………………………………………………… 80
     第四節 未來研究建議…………………………………………… 81
     
     參考文獻…………………………………………………… 82
     附錄:問卷………………………………………………… 86
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0096351005en_US
dc.subject (關鍵詞) 衝動性購買zh_TW
dc.subject (關鍵詞) 風險承受zh_TW
dc.subject (關鍵詞) 享樂主義zh_TW
dc.subject (關鍵詞) 競爭心態zh_TW
dc.subject (關鍵詞) 價格意識zh_TW
dc.subject (關鍵詞) 商品屬性zh_TW
dc.title (題名) 網路拍賣購買方式之影響因素zh_TW
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 中文部分zh_TW
dc.relation.reference (參考文獻) 邱志聖(2007),行銷研究-實務與理論應用,智勝出版。zh_TW
dc.relation.reference (參考文獻) 宋依坪(2007),網路服務品質,滿意度,專屬資產對拍賣網站與賣家忠誠度之影響研究,國立政治大學,國際經營與貿易學系碩士班,碩士論文。zh_TW
dc.relation.reference (參考文獻) 邱卓彬(2007),負面銷售互動行為對衝動購買之影響:以高級精品銷售為例,國立政治大學,國際經營與貿易學系碩士班,碩士論文。zh_TW
dc.relation.reference (參考文獻) 曾文達(2008),從商品價格探討線上購物與網路拍賣經營模式之差異,國立政治大學,國際經營與貿易學系碩士班,碩士論文。zh_TW
dc.relation.reference (參考文獻) 資策會MIC http://mic.iii.org.tw/inteligence/zh_TW
dc.relation.reference (參考文獻) 英文部分zh_TW
dc.relation.reference (參考文獻) Angst, Corey M., Agarwal, Ritu & Kuruzovich, Jason (2008),“Bid or Buy? Individual Shopping Traits as Predictors of Strategic Exit in On-Line Auctions,”International Journal of Electronic Commerce , 13, 59–84.zh_TW
dc.relation.reference (參考文獻) Anderson, Steven, Friedman, Daniel, Milam, Garrett and Singh, Nirvikar (2004),“Buy it Now: A Hybrid Internet Market Institution”zh_TW
dc.relation.reference (參考文獻) A. Jones, Michael , E. Reynolds, Krist & J. Arnold, Mar (2006), “Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes,”Journal of Business Research , 59, 974-981zh_TW
dc.relation.reference (參考文獻) A. Pavlou, Paul & Gefen, David (2005),“Psychological Contract Violation in Online Marketplaces: Antecedents, Consequences, and Moderating Role,” Information Systems Research, 16, 372zh_TW
dc.relation.reference (參考文獻) Batra, Rajeev and Ahtola, Ollit. (1990), “Measuring the Hedonic and Utilitarian Sources of Consumer Attitudes, ”Marketing Letters, 2, 159-170zh_TW
dc.relation.reference (參考文獻) Bose, Subir and Daripa, Arup (2009), “Optimal sale across venues and auctions with a buy-now option,”Econ Theory, 38, 137–168zh_TW
dc.relation.reference (參考文獻) Boter, Jaap and Wedel, Michel (1999), “Segmentation of Hedonic Consumption: An Application of Latent Class Analysis to Consumer Transaction Databases,”Journal of Market Focused Management, 3. 295-311zh_TW
dc.relation.reference (參考文獻) Bao, Yeqing, Zheng Zhou, Kevin and Su, Chenting (2003), “Face Consciousness and Risk Aversion: Do They Affect Consumer Decision-Making?”Psychology & Marketing, 20, 733–755zh_TW
dc.relation.reference (參考文獻) Budish, Eric B. & Takeyama, Lisa N. (2001), “Buy prices in online auctions: irrationality on the internet?”Economics Letters, 72, 325–333zh_TW
dc.relation.reference (參考文獻) Cameron, Dylan D. and Galloway, Alison (2005)“Consumer motivations and concerns in online auctions:an exploratory study,”International Journal of Consumer Studies, 29, 181–192zh_TW
dc.relation.reference (參考文獻) Clark, John M. and Ward, Sidne G. (2008), “Consumer Behavior in Online Auction: An Examination of Partitioned Prices on e-bay ”Journal of Marketing Theory and Practice, 16, 57-71zh_TW
dc.relation.reference (參考文獻) Dhar, Ravi and Wertenbroch, Klaus (2000), “Consumer Choice Between Hedonic and Utilitarian Goods,”Journal of Marketing Research, 37, 60-71zh_TW
dc.relation.reference (參考文獻) Durham, Yvonne, Rociofs, Matthew R. and Standifird, Stephen S. (2004), “eBay’s Buy-It-Now Function: Who, When , and How,”Topics in Economic Analysis & Policy, 4, 1-21zh_TW
dc.relation.reference (參考文獻) Finch, Byron J. (2007), “Customer expectations in online auction environments: An exploratory study of customer feedback and risk,“Journal of Operations Management, 25, 985–997zh_TW
dc.relation.reference (參考文獻) Highhouse, Scott and Yuce, Payam(1996),“Perspectives, Perceptions and Risk-taking Behavior, ”Indiana University-Purdue University Indianapolis,160-167zh_TW
dc.relation.reference (參考文獻) Houser, Daniel and Wooders, John (2006), “Reputation in Auctions: Theory, and Evidence from eBay,” Journal of Economics & Management Strategy, 15, 353–369zh_TW
dc.relation.reference (參考文獻) Hu, Ye (2007), “Cultural Effects on Price Format Choices: Evidence from eBay’s International Marketplace”Department of Marketing, Purdue Universityzh_TW
dc.relation.reference (參考文獻) Hartog, Joop, Ferrer-iCarbonenell, Ada and Jonker, Nicole (2002), “Linking Measured Risk Aversion to Individual Characteristics,”KYKLOS, 55, 3-26zh_TW
dc.relation.reference (參考文獻) Hirschman, Elizabeth C. & Holbrook, Morris B. (2003), “Hedonic Consumption Emerging Concepts, Methods and Proposition,”zh_TW
dc.relation.reference (參考文獻) J.C. Walley, Matthew and Fortin, David R. (2005),“Behavioral outcomes from online auctions: reserve price, reserve disclosure, and initial bidding influences in the decision process,”Journal of Business Research, 58, 1409– 1418zh_TW
dc.relation.reference (參考文獻) Kahneman, Daniel and Tversky, Amos (1979), “Prospect Theory : An Analysis of Decision Under Risk,”Econometica, 47, 263-291zh_TW
dc.relation.reference (參考文獻) Klein, Stefan (1997),“Introduction to Electronic Auctions, ” Electronic Markets, 7, 1-6zh_TW
dc.relation.reference (參考文獻) Lucking-Reileyw, David, Bryanz, Doug, Prasad, Naghi & Reevesz, Daniel (2007),“Pennies from ebay: the Determinants of Price in Online Auctions,”Journal of Industrial Economics, LV(2)zh_TW
dc.relation.reference (參考文獻) M.E. Pennings, Joost and Smidts, Ale (2000), “Assessing the Construct Validity of Risk Attitude,”Management Science, 46, 1337-1348zh_TW
dc.relation.reference (參考文獻) M. Bland, Eugene , S. Black, Gregory & Lawrimore, Kay (2007), “Risk-Reducing and Risk-Enhancing Factors Impacting Online Auction Outcomes: Empirical Evidence from e-bay Auctions, ” Journal of Electronic Commerce Research, 8, 236-243zh_TW
dc.relation.reference (參考文獻) Ocurry, Suzanne and Strahilevitz, Michal (2001), “Probability and Mode of Acquisition Effects on Choices between Hedonic and Utilitarian Options,”Marketing Letters, 12, 37-49zh_TW
dc.relation.reference (參考文獻) Okada, Erica Mina (2005), “Justification Effects on Consumer Choice of Hedonic and Utilitarian Goods”, Journal of Marketing Research, XLll, 43-53zh_TW
dc.relation.reference (參考文獻) Palsson, Anne-Marie (1996),“Does the degree of relative risk aversion vary with household characteristics?“ Journal of Economic Psychology, 17 , 771-787zh_TW
dc.relation.reference (參考文獻) Robson, Arthur J. (1996), “The Evolution of Attitudes to Risk: Lottery Tickets and Relative Wealth,”Games and Economic Behavior , 14, 190-207zh_TW
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