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題名 品牌識別系統與品牌形象之研究---以研華科技為例
作者 李幸宜
貢獻者 陳建維
李幸宜
關鍵詞 工業電腦
品牌識別
品牌形象
品牌打造計畫
Industrial PC, IPC
Brand Identity
Brand Image
Brand Building Program
日期 2004
上傳時間 11-Sep-2009 17:13:21 (UTC+8)
摘要 美國每年都有企管顧問公司或是商業雜誌公佈全球最具價值的品牌,例如Interbrand與商業週刊的聯合調查在2004年調查計算各品牌的價值中,可口可樂雄居價值最高的10大全球品牌之首(674億美元),其後是微軟Microsoft(650億美元)、IBM(538億美元)、通用電氣GE(441億美元)、英代爾Intel(335億美元)、迪士尼Disney(271億美元)、麥當勞McDonald(250億美元)、諾基亞Nokia(240億美元)、豐田Toyota(227億美元)以及萬寶路Marlboro(221億美元)。而2004年末2005年初,世界大型企業併購趨熱。甲骨文公司(Oracle) 併購仁科公司(Peoplesoft) 交易總額價值達103億美元、寶潔公司以高達570億美元併購吉列公司和美國西南貝爾通訊公司(SBC)以160億美元收購美國電話電報公司(AT&T)等一系列交易,都充份展現出企業在購併時,品牌價值的重要性。
     
     品牌對於企業而言,不單只是區隔與其他公司的差別,還是一個企業在消費者心中的形象、承諾、品質、經驗的集合體。研華自創立以來便積極朝向自由品牌的建立,所以在今年進入了台灣十大國際品牌,是相當值得雀躍的事。然而,為了讓研華的品牌在未來不只能夠保持前十大,更要在相較於其他品牌的進步更為突出,因此,本研究結合Aaker 與Keller 以及諸位品牌學者提出之架構,試圖釐清分析出在研華科技亮麗的品牌背後,研華採取的品牌識別與品牌打造行銷策略及其所隱含的思維與目的,希望將此經驗以系統性的理論架構做出整理,重新詮釋研華的品牌打造計畫,萃取出品牌經營的關鍵因素與策略,並給予其未來計畫建議。
     
     本研究以研華科技為個案對象,目的共計有以下幾項:
     
     1.釐清研華自我品牌識別(Brand Identity)與顧客對於研華品牌形象(Brand Image)之間的差距,本研究將結合Aaker與Keller等學者之理論加以探討。
     2.探討對研華科技品牌打造計畫(Brand Building Program)之內、外部影響因素。
     3.透過個案研究的過程,給予研華實質建議,並建立屬於研華的品牌識別系統與品牌打造計畫。
     
     關鍵字:
     □ 工業電腦 (Industrial PC, IPC)
     □ 品牌識別 (Brand Identity)
     □ 品牌形象 (Brand Image)
     □ 品牌打造計畫 (Brand Building Program)
參考文獻 一、中文部分:
1、于卓民與巫立宇(2001)集中度變動之競爭意涵—台灣前一百大製造業之實證,頁97-123。
2、吳玟琪譯(2000),Lynn B. Upshaw著,建立品牌識別,台視文化。
3、吳思華(2000),策略九說:策略思考的本質,台北,臉譜出版。
4、李中柱(2001),我國自創品牌外銷產品國際行銷適地化策略與行銷績效之相關性研究,靜宜大學企業管理學系,碩士論文。
5、李瑞穎(1993),自創品牌國際競爭力之研究,國立政治大學企業管理研究所碩士論文。
6、李秋慧(1992),台灣廠商國際化下之品牌策略—產業條件與自創品牌之個案分析,國立台灣大學商學研究所碩士論文。
7、柯文心(2000),市場結構、技術合作聯盟與經營績效之關聯性—資訊電子產業之實證,國立台北大學經濟學研究所未出版碩士論文。
8、洪順慶、吳長生(1999),地主國特性與自創國際品牌績效之關係研究--以台灣廠商例, 國立政治大學學報,頁197-220。
9、胡若堯(1994),自創品牌關鍵成功要素之研究,國立台灣大學商學研究所碩士論文。
10、高登第譯(2002),Aaker著,品牌領導,天下文化出版社,頁395。
11、張秀屏(2000),自創品牌策略、核心資源類型對品牌權益績效關係之研究—國際化企業策略聯盟之實證,私立中原大學企業管理研究所未出版碩士論文。
12、張紹勳(2001),研究方法,台北:滄海。
13、陳正倉與林惠玲(1997),台灣產業集中度水準及其變動之研究,經濟論文叢刊,第二十五卷,,第三期,頁335-367。
14、黃蕙娟(1990),台灣企業自創品牌策略之研究,國立政治大學企業管理研究所碩士論文。
15、雷水圳(2002),產業集中度指標之衡量:台灣地區製造業民國65-85年之實證研究,天主教輔仁大學管理學研究所碩士論文。
16、劉麗真譯(1998),Al Ries 著。 品牌22 誡—行銷大師談品牌建立法則。台北:城邦文化。
17、蔡靜怡(1997),我國廠商自創品牌策略之研究,國立台灣大學國際企業研究所。
18、鄭仁偉、杜啟華、胡惠玟(2000),品牌資產創造影響因素之研究-我國資訊電腦自有品牌廠商實證分析,企業管理學報,頁47,81-106。
二、英文部分:
1、Aaker, David A.(1991), Managing Brand Equity, N.Y.: Free Press, A Division of Simon and Schuster.
2、Aaker, David A.(1992), The Value of Brand Equity, Journal of Business Strategy, pp.27-32.
3、Aaker, David A.(1996), Building Strong Brands, N.Y.: Free Press, A Division of Simon and Schuster.
4、Aaker, David A and Joachimsthaler E.(2000), Brand Leadership, N.Y.: The Free Press.
5、Arnold, D.(1992), The Handbook of Brand Management, London: Economist Books.
6、Arnold, D.(1993), The Handbook of Brand Management, Mass: Addison-Wesley.
7、Berney, J. B.(1991), Firm Resource and Sustained Competitive Advantage, Journal of Management, Vol 17, No.1. pp 99-120.
8、Biel, Alexander L. and Aaker David A.(1993), Converting Image into Equity, Brand Equity & Advertising:Advertising’s Role in Building Strong Brands, Iowa City: Lawrence Erbaum Associates, Inc., pp.67-82.
9、Biel, Alexander L.(1992), How Brand Image Drives Brand Equity, Journal of Advertising Research, Vol 32 No.11, pp.6-12.
10、Boulding, Kenneth E.(1956), The Image, Ann Arobr: University of Michigan Press, pp.3-18.
11、Boyd, Walker, and Larreche(1995), Marketing management:A Strategic Approach with A Global Orientation, Richard D. Irwin Inc., US., pp.253-255.
12、Caves, R. E., and P. Williamson(1985), What is product differentiation, really?, Jourmal of Industrial Economics, Vol. 34, No. 2, pp.113-132.
13、Cavusgil, T., S. Zou, and G. M. Naidu(1994), Marketing Strategy -Performance Relationship: An Investigation of the Empirical Link in Export Market Venture, Journal of Marketing, Vol. 58, pp.1-21.
14、Chernatony, L. D. and Dall’Olmo Riley, F.(1998), Defining a Brand: Beyond the Literature with Experts’Interpretations, Journal of Marketing Management, Vol. 14, pp.417-443.
15、Chernatory L. D. and McWilliam G. (1989), Branding Terminology the Real Debate, Marketing Intelligence and Planning, July-August, pp29-32.
16、Collins, David J. and Cynthia A. Montgomery(1995), Competing on Resources, Harward Busuness Review, July-August, pp.118-128.
17、Covin, J. G., and D. P. Slevin(1991), A conceptual model of entrepreneurship as firm behavior, Entrepreneurship: Theory & Practice, Vol. 16, No. 1, pp.7-26.
18、Dibb, S., Pride S. & Ferrell O. C.(1997), Marketing: Concepts and Strategies, 3rd European ed., Boston, MA: Houghton Mifflin.
19、Dichter, Ernet(1985), What’s In An Image, Journal of Cousumer Marketing, Vol. 2, pp.75-81.
20、Doyle, Peter(1990), Building Successful Brands: The Strategic Options, Journal of Consumer Marketing, Vol. 7, no.2, Spring 1990, pp.5-20.
21、Graham, J. H., and Shipley D.(1988), A Method for Modelling Consumer Perceptions of Country of Country, International Marketing Review, Vol. 5, Autumn, pp.68.
22、Gronhaug, K., and Fredriksen(1988), Concentration Ratios, Strategy and Performance: the Case of the Norwegian Telecommunications, Managerial & Decision Economics, Vol. 9, No. 4, pp.257-263.
23、Joachimsthaler, E. & Aaker, David A.(1997), Building Brands Without Mass Media, Harvard Business Review, Vo1. 75, No. 1, January-February, pp.39-50.
24、Kapferer, Jean-Noel(1992), Strategic Brand Management, N.Y.: Free Press, A Division of Macmillan, Inc.
25、Kaplan, R. S. and Norton, D. P.(1992), The Balanced Scorecard: Measures that Drive Performance, Harvard Business Review, Vol. 70, January- February, pp.71-79.
26、Keegan, Warren, Sandra Moriarty, and Tom Duncan(1991), Marketing, New Jersey : A Division of Simon and Schuster, pp.226-660.
27、Keller, Kevin Lane (1998), Strategic Brand Management, New Jersey : Prentice Hall.
28、Keller, Kevin Lane(1993), Conceptualizing, Measuring, and Managing Customer-Based Brand Equity, Journal of Marketing, Vol. 57, January, pp.1-22.
29、Kotler, Philip (1994), Marketing Management: Analysis, Planning, Implementation, and Control, Prentice-Hall, Inc, 8th.
30、Kotler, Philip(1991), Marketing Management:Analysis, Planning, Implementation, and Control, 7th, New Jersey: A Division of Simon and Schuster, pp.288-448.
31、Leventhal, Richard C(1996), Brand Strategy, Business Horizons, September-October ,pp.17-23.
32、Lyons, B., C. Matraves, and P. Moffatt(2001), Industrial Concentration and Market Integration in the European Union, Economica, Vol. 68, No. 269.
33、Mudambi, Susan McDowell, Pter Doyle and Veronica Wong(1997), An Exloration of Branding in Industrial Markets, Industrial marketing Management, Vol. 26, No. 5, Sep. pp.433-446.
34、Nelson, Bardin H. (1962), Seven Principles In Image Formation, Journal of Marketing, January, pp.67-71.
35、Osgood, Charles E., George Suci and Percy Tannenbaum (1956), The Measurement of Meaning, Urbana : University of Illinois Press.
36、Park, C. Whan, Bernard J. Jaworski, and Deborah J. Maclnnis(1986), Strategic Brand Concept-Image Management, Journal of Marketing, Vol. 50, October, pp.135-145.
37、Paustian, Chuck(1994), Marketers Rebuild their brand muscle-image strengthens competitive edge, Business Marketing, Vol. 79, No.9, Sep 1, pp.B-3-B-4+.
38、Peter D. Bennett (1988), Dictionary of marketing term. Chicago: American Marketing Association.
39、Pettis, Chuck,(1995), TechnoBrands:How to Create and Use Brand Identity to Market, Advertise, and Sell Technology products, N.Y., November.
40、Porter, M. E.(1980), Competitive Advantage:Creating and Sustaining, Superior Performance, pp.12.
41、Prahalad, C. K., & Hamel, G., (1994), Strategy as a field of study: why search for a new paradigm?, Strategic Management Journal, pp.5-16.
42、Reynolds, T. J. & J. Gutman(1984), Advertising is Image Management, Journal of Advertising Research, February, pp.27-37.
43、Robert M.Grant (1995), Contemporary Strategy Analysis, Blackwell Business, 2nd edition, Chambridge.
44、Schreiber, E. S.(2002), Brand strategy frameworks for diversified companies and partnerships, Journal of Brand Management, Vol. 10, No. 2, pp.122-139.
45、Sengupta, S.(1990), Brand Positioning, N.D.: Tara McGraw-Hill.
46、Teece, D. J., G. Pisano and A. Shuen(1997), Dynamic Capabilities and Strategic Management, Strategic Management Journal, Vol.18 No.7, pp.509-533.
47、Walters, Glenn C., and Gordon W. Paul(1970), Consumer Behavior:A Integrated Framework, Richard D. Irwin, Inc., pp.450.
48、Wernerfelt and Briger(1984), A Resource-based View of the Firm, Strategic Ma
描述 碩士
國立政治大學
國際經營與貿易研究所
92351048
93
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0923510481
資料類型 thesis
dc.contributor.advisor 陳建維zh_TW
dc.contributor.author (Authors) 李幸宜zh_TW
dc.creator (作者) 李幸宜zh_TW
dc.date (日期) 2004en_US
dc.date.accessioned 11-Sep-2009 17:13:21 (UTC+8)-
dc.date.available 11-Sep-2009 17:13:21 (UTC+8)-
dc.date.issued (上傳時間) 11-Sep-2009 17:13:21 (UTC+8)-
dc.identifier (Other Identifiers) G0923510481en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/30095-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營與貿易研究所zh_TW
dc.description (描述) 92351048zh_TW
dc.description (描述) 93zh_TW
dc.description.abstract (摘要) 美國每年都有企管顧問公司或是商業雜誌公佈全球最具價值的品牌,例如Interbrand與商業週刊的聯合調查在2004年調查計算各品牌的價值中,可口可樂雄居價值最高的10大全球品牌之首(674億美元),其後是微軟Microsoft(650億美元)、IBM(538億美元)、通用電氣GE(441億美元)、英代爾Intel(335億美元)、迪士尼Disney(271億美元)、麥當勞McDonald(250億美元)、諾基亞Nokia(240億美元)、豐田Toyota(227億美元)以及萬寶路Marlboro(221億美元)。而2004年末2005年初,世界大型企業併購趨熱。甲骨文公司(Oracle) 併購仁科公司(Peoplesoft) 交易總額價值達103億美元、寶潔公司以高達570億美元併購吉列公司和美國西南貝爾通訊公司(SBC)以160億美元收購美國電話電報公司(AT&T)等一系列交易,都充份展現出企業在購併時,品牌價值的重要性。
     
     品牌對於企業而言,不單只是區隔與其他公司的差別,還是一個企業在消費者心中的形象、承諾、品質、經驗的集合體。研華自創立以來便積極朝向自由品牌的建立,所以在今年進入了台灣十大國際品牌,是相當值得雀躍的事。然而,為了讓研華的品牌在未來不只能夠保持前十大,更要在相較於其他品牌的進步更為突出,因此,本研究結合Aaker 與Keller 以及諸位品牌學者提出之架構,試圖釐清分析出在研華科技亮麗的品牌背後,研華採取的品牌識別與品牌打造行銷策略及其所隱含的思維與目的,希望將此經驗以系統性的理論架構做出整理,重新詮釋研華的品牌打造計畫,萃取出品牌經營的關鍵因素與策略,並給予其未來計畫建議。
     
     本研究以研華科技為個案對象,目的共計有以下幾項:
     
     1.釐清研華自我品牌識別(Brand Identity)與顧客對於研華品牌形象(Brand Image)之間的差距,本研究將結合Aaker與Keller等學者之理論加以探討。
     2.探討對研華科技品牌打造計畫(Brand Building Program)之內、外部影響因素。
     3.透過個案研究的過程,給予研華實質建議,並建立屬於研華的品牌識別系統與品牌打造計畫。
     
     關鍵字:
     □ 工業電腦 (Industrial PC, IPC)
     □ 品牌識別 (Brand Identity)
     □ 品牌形象 (Brand Image)
     □ 品牌打造計畫 (Brand Building Program)
zh_TW
dc.description.tableofcontents 第一章 緒論........................................1
     第一節 研究動機與背景..............................1
     第二節 研究目的....................................3
     第三節 研究流程....................................3
     第二章 文獻探討....................................4
     第一節 品牌形象與品牌識別..........................4
     第二節 品牌打造計畫...............................24
     第三節 整合行銷溝通...............................41
     第三章 研究方法.................................. 45
     第一節 研究設計...................................45
     第二節 研究架構...................................46
     第三節 訪談設計...................................49
     第四節 訪談對象...................................52
     第五節 研究限制...................................54
     第四章 工業電腦產業之定義與特性...................55
     第一節 全球工業電腦述.............................55
     第二節 工業電腦產業之特性.........................58
     第三節 我國工業電腦產業現況及同業之競爭態勢.......59
     第五章 個案研究與分析.............................63
     第一節 個案公司簡介─研華科技.....................63
     第二節 個案公司品牌管理..........................65
     第六章 結論與建議................................114
     第一節 研究結論................................114
     第二節 研究發現與建議..........................115
     參考文獻.........................................126
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0923510481en_US
dc.subject (關鍵詞) 工業電腦zh_TW
dc.subject (關鍵詞) 品牌識別zh_TW
dc.subject (關鍵詞) 品牌形象zh_TW
dc.subject (關鍵詞) 品牌打造計畫zh_TW
dc.subject (關鍵詞) Industrial PC, IPCen_US
dc.subject (關鍵詞) Brand Identityen_US
dc.subject (關鍵詞) Brand Imageen_US
dc.subject (關鍵詞) Brand Building Programen_US
dc.title (題名) 品牌識別系統與品牌形象之研究---以研華科技為例zh_TW
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 一、中文部分:zh_TW
dc.relation.reference (參考文獻) 1、于卓民與巫立宇(2001)集中度變動之競爭意涵—台灣前一百大製造業之實證,頁97-123。zh_TW
dc.relation.reference (參考文獻) 2、吳玟琪譯(2000),Lynn B. Upshaw著,建立品牌識別,台視文化。zh_TW
dc.relation.reference (參考文獻) 3、吳思華(2000),策略九說:策略思考的本質,台北,臉譜出版。zh_TW
dc.relation.reference (參考文獻) 4、李中柱(2001),我國自創品牌外銷產品國際行銷適地化策略與行銷績效之相關性研究,靜宜大學企業管理學系,碩士論文。zh_TW
dc.relation.reference (參考文獻) 5、李瑞穎(1993),自創品牌國際競爭力之研究,國立政治大學企業管理研究所碩士論文。zh_TW
dc.relation.reference (參考文獻) 6、李秋慧(1992),台灣廠商國際化下之品牌策略—產業條件與自創品牌之個案分析,國立台灣大學商學研究所碩士論文。zh_TW
dc.relation.reference (參考文獻) 7、柯文心(2000),市場結構、技術合作聯盟與經營績效之關聯性—資訊電子產業之實證,國立台北大學經濟學研究所未出版碩士論文。zh_TW
dc.relation.reference (參考文獻) 8、洪順慶、吳長生(1999),地主國特性與自創國際品牌績效之關係研究--以台灣廠商例, 國立政治大學學報,頁197-220。zh_TW
dc.relation.reference (參考文獻) 9、胡若堯(1994),自創品牌關鍵成功要素之研究,國立台灣大學商學研究所碩士論文。zh_TW
dc.relation.reference (參考文獻) 10、高登第譯(2002),Aaker著,品牌領導,天下文化出版社,頁395。zh_TW
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