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題名 領導才能與工作績效相關之研究 ─ 以A公司為例
A study of the relationship between managerial competency and job performance:the case of A company
作者 王慧君
Wang, Hui Chun
貢獻者 韓志翔
Han, Tzu Shian
王慧君
Wang, Hui Chun
關鍵詞 管理才能
工作績效
managerial competency
job performance
日期 2008
上傳時間 12-Sep-2009 12:44:54 (UTC+8)
摘要 本研究以個案公司基層及中階幹部為研究對象,藉由自行發展之符合個案公司文化價值之「領導與管理行為量表」為研究工具,進一步驗證個案公司管理幹部「領導才能」與「工作績效」之關係。

本研究採用立意抽樣法回收有效問卷180份,其中包含:中階:48人(27%)、基層:132人(73%),回收樣本比例符合母體組成比例:中階:219人(26%)、基層:612人(74%)。經量表信、效度分析,結果顯示各分量表內部一致性係數(信度)介於0.74-0.82之間,總量表內部一致性係數(信度)則高達0.96,而效標關聯效度則介於0.32-0.42之間。

最後經由迴歸分析結果顯示:個案公司領導才能對工作績效有顯著正向影響。本研究將有助於個案公司藉由領導力養成,持續強化其組織競爭力。
The purpose of this study is to develop a behavior scale of leadership and management which fits with the core values of the case company as a tool then try to investigate the relationship of managerial competency and job performance in the managers of entry and middle level of the case company.

Based on the method of purposive sampling, the total numbers of valid samples are 180 which include 48 (27%) of middle managers and 132 (73%) of entry level managers. The sample fits with the population which is consisted by 219 (26%) of middle managers and 612 (74%) of entry level managers. After the scale reliability and validity analysis, we found that the Cronbach’s alpha of the subscales are 0.74 – 0.82, of the whole scale is 0.96 and the criterion-related validity is between 0.32 – 0.42 among the subscales.

In the final, the regression analysis shows that managerial competency has a significant positive effect on managerial performance. This study would provide the case company with significant insights in strengthen the competitiveness by the leadership development.
參考文獻 一、中文部份
1. 史書華(2008),全球搶人才企業內訓卻貧乏,Cheers雜誌,上網日期:1/26/2009,網址:ttp://www.cheers.com.tw/doc/page.jspx?id=40288ae417b03c750117c4818cd72961
2. 李明譯(Larry Bossidy and Ram Charan)(2003),執行力(Execution),天下文化。
3. 李芳齡譯(Fredmund Malik)(2008),新時代的有效管理:管理‧表現‧生活,台北:天下雜誌(股)公司。
4. 李芳齡、余美貞譯(Peter Drucker)(2002),杜拉克─管理的實務,天下。
5. 呂奕欣、張素華譯(John Drew, Blair McCallum, and Stefan Roggenhofer)(2006),精實之旅,時報出版。
6. 林家五、彭玉樹、熊欣華、林裘緒(2004),「企業文化形成機制:從認知基模到共享價值觀的形成」,人力資源管理學報,第四卷,第三期,頁91-115。
7. 房美玉(2002),「儲備幹部人格特質甄選量表之建立與應用─以某高科技公司為例」,人力資源管理學報,第二卷,第一期,頁1-18。
8. 周淑媛(2005),台灣員工需要信賴感─WorkTaiwan™員工工作態度調查發現,惠悅觀點,上網日期:1/26/2009,網址:http://www.watsonwyatt.com/
asia-pacific/taiwan/pubs/articles/2005/2005_03_04.asp
9. 邱皓政(2000),量化研究與統計分析,五南圖書。
10. 陳金璋、劉憶萱譯(John C. Maxwell)(2008),360度全方位領導,英柏爾。
11. 美商宏智國際顧問公司(2008),領導力信心出現直線下降,DDI Global Press Room,上網日期:1/26/2009,網址:http://www.ddiworld.com/about/
pr_releases_en.asp?id=183
12. 哈佛商業評論(2008),軟硬兼施的新實力,Harvard Business Review,第二十七期,頁56。。
13. 徐郁芬、楊昊(2004)台灣開拓國際關係的另一條道路:「新外交」的詮釋、實踐與複合網絡策略的建構,新世紀聯合國獎徵文。
14. 畠山芳雄(2000),如何做一位傑出幹部,陽明書局。
15. 張裕隆(2001),管理才能測驗發展及信效度分析,應用心理研究,第十期,頁65-95。
16. 張慶勳總審定(2008),組織文化與領導,五南。
17. 曹國雄、黃英忠、黃同圳、張火燦、王秉君(1997),人力資源管理,台北:華泰書局。
18. 溫金豐(2006),組織理論與管理,學貫。
19. 黃囇莉、李茂興譯(Stephen P. Robbins著)(1990),組織行為:管理心理學理論與實務,台北:揚智文化。
20. 葛樹人(1991),心理測驗學,桂冠圖書。
21. 羅若蘋譯(Kerry Patterson et al.)(2008),拿出你的影響力:促動改變的6種力量,美商麥格羅‧希爾。
22. 羅若蘋譯(Barbara Minto)(2007),金字塔原理:思考、寫作、解決問題的邏輯方法。台北:經濟新潮社。
23. 鄭晉昌、劉曉雯、林俊宏、陳春希(2006),「多向度之管理職能評鑑與主管級員工績效及績效改善之關係:一項結合橫貫面與緃貫面之研究」,人力資源管理學報,第六卷,第四期,頁1-21。
24. 賴麗安(2008),善用組織的軟實力強化競爭力,惠悅觀點,上網日期:1/26/2009,網址:http://www.watsonwyatt.com/asia-pacific/taiwan/pubs/articles/2008/2008_04_04.asp
二、外文部份
1. Boyatzis, R. E. (1982), The competence manager: A model for effective performance, New York: John Wiley & Sons Inc.
2. Borman, W.C. and Motowidlo, S.J. (1993), “Expanding the criterion domain to include element of contextual performance.” In N. Schmitt, W.C. Borman, & Associates, Personnel Selection in Organization, San Francisco: Jossey-Bass, pp. 71-98.
3. Bratton, A. D., (1998), “Develop a framework of core competencies”, Credit Union Magazine, pp. 17-18.
4. Campbell, J.P.(1990), “Modeling the performance prediction problem in industrial and organizational psychology.”, In M.D. Dunnette & L.M. Hough(Eds.), Handbook of industrial and organizational psychology, Vol.2, Pala Alto, CA: Consulting Psychologists Press, pp. 687-732.
5. Cooper, R., and Schindler, S., (1998), Business research methods, N.Y.: McGraw-Hill, Inc.
6. Dalton, M. (1997), “Are competency models a waste?”, Training and Development, pp. 46-49.
7. Gatewood, D. R., and Field, S. H., (1998), Human resource selection, Orlando, FL: The Dryden Press.
8. Gomez-mejia, B., and Cardy (1995), Managing human resource, Prentice Hall, Inc. Englewood.
9. Katz, R.L. (1955), “Skill of an Effective Administrator”, Harvard Business Review, Vol.49 (7), pp. 33-42.
10. Katz, D., and Kahn, R. L. (1978), The social psychology of organizations, 2nd ed., New York: John Wiley & Sons, Inc.
11. Nunnally, J. C., (1978), Psychometric theory, N.Y.︰McGraw-Hill.
12. Schein, Edgar H. (1992), Organizational culture and leadership, John Wiley & Sons Inc.
13. Schermerhorn, J. R. (1989), Management for productivity, 3rd Edition, New York, John Wiley and Sons. Cliffs, N.J.
14. Spencer, L. M., and S. M. Spencer., (1993), Competence at work, New York: John Wiley & Sons Inc.
15. Wexley, Kenneth N. and Bladwin, Timothy T. (1986), “Management development”, Journal of Management, 12(2), p. 277-294.
16. Yukl, G. A., (1987), “ A new taxonomy for integrating diverse perspectives on managerial behavior”, American Psychological Association Meeting, New York.
描述 碩士
國立政治大學
經營管理碩士學程(EMBA)
95932314
97
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0095932314
資料類型 thesis
dc.contributor.advisor 韓志翔zh_TW
dc.contributor.advisor Han, Tzu Shianen_US
dc.contributor.author (Authors) 王慧君zh_TW
dc.contributor.author (Authors) Wang, Hui Chunen_US
dc.creator (作者) 王慧君zh_TW
dc.creator (作者) Wang, Hui Chunen_US
dc.date (日期) 2008en_US
dc.date.accessioned 12-Sep-2009 12:44:54 (UTC+8)-
dc.date.available 12-Sep-2009 12:44:54 (UTC+8)-
dc.date.issued (上傳時間) 12-Sep-2009 12:44:54 (UTC+8)-
dc.identifier (Other Identifiers) G0095932314en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/30726-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 經營管理碩士學程(EMBA)zh_TW
dc.description (描述) 95932314zh_TW
dc.description (描述) 97zh_TW
dc.description.abstract (摘要) 本研究以個案公司基層及中階幹部為研究對象,藉由自行發展之符合個案公司文化價值之「領導與管理行為量表」為研究工具,進一步驗證個案公司管理幹部「領導才能」與「工作績效」之關係。

本研究採用立意抽樣法回收有效問卷180份,其中包含:中階:48人(27%)、基層:132人(73%),回收樣本比例符合母體組成比例:中階:219人(26%)、基層:612人(74%)。經量表信、效度分析,結果顯示各分量表內部一致性係數(信度)介於0.74-0.82之間,總量表內部一致性係數(信度)則高達0.96,而效標關聯效度則介於0.32-0.42之間。

最後經由迴歸分析結果顯示:個案公司領導才能對工作績效有顯著正向影響。本研究將有助於個案公司藉由領導力養成,持續強化其組織競爭力。
zh_TW
dc.description.abstract (摘要) The purpose of this study is to develop a behavior scale of leadership and management which fits with the core values of the case company as a tool then try to investigate the relationship of managerial competency and job performance in the managers of entry and middle level of the case company.

Based on the method of purposive sampling, the total numbers of valid samples are 180 which include 48 (27%) of middle managers and 132 (73%) of entry level managers. The sample fits with the population which is consisted by 219 (26%) of middle managers and 612 (74%) of entry level managers. After the scale reliability and validity analysis, we found that the Cronbach’s alpha of the subscales are 0.74 – 0.82, of the whole scale is 0.96 and the criterion-related validity is between 0.32 – 0.42 among the subscales.

In the final, the regression analysis shows that managerial competency has a significant positive effect on managerial performance. This study would provide the case company with significant insights in strengthen the competitiveness by the leadership development.
en_US
dc.description.tableofcontents 中文摘要 …………………………………………………………  I
英文摘要 …………………………………………………………  II
謝 辭 …………………………………………………………  III
圖表索引 …………………………………………………………  VI

第壹章 緒  論 
第一節 研究背景 ………………………………………………  1
第二節 研究動機 ………………………………………………  3
第三節 研究目的 ………………………………………………  5
第四節 研究流程 ………………………………………………  5

第貮章 文獻探討
第一節 管理才能 ………………………………………………  7
第二節 工作績效 ……………………………………………… 12

第参章 研究方法
第一節 個案公司盟主文化簡介 ……………………………… 16
第二節 研究步驟 ……………………………………………… 21
第三節 研究變項之操作型定義 ……………………………… 31
第四節 研究對象 ……………………………………………… 32
第五節 資料分析方法 ………………………………………… 33

第肆章 實證研究結果
第一節 樣本特性分析 ………………………………………… 36
第二節 項目分析 ……………………………………………… 38
第三節 信度分析 ……………………………………………… 41
第四節 效度分析 ……………………………………………… 49
第五節 迴歸分析 ……………………………………………… 52

第伍章 結論與建議 
第一節 研究結論 ……………………………………………… 56
第二節 管理實務意涵 ………………………………………… 57
第三節 研究限制與建議 ……………………………………… 60

參考文獻:
中文部份 …………………………………………………………  62
外文部份 …………………………………………………………  64

附  錄:
附錄一:專家意見彙整統計結果 ……………………………… 66
附錄二:總量表之Cronbach’s α 係數 …………………… 69
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0095932314en_US
dc.subject (關鍵詞) 管理才能zh_TW
dc.subject (關鍵詞) 工作績效zh_TW
dc.subject (關鍵詞) managerial competencyen_US
dc.subject (關鍵詞) job performanceen_US
dc.title (題名) 領導才能與工作績效相關之研究 ─ 以A公司為例zh_TW
dc.title (題名) A study of the relationship between managerial competency and job performance:the case of A companyen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 一、中文部份zh_TW
dc.relation.reference (參考文獻) 1. 史書華(2008),全球搶人才企業內訓卻貧乏,Cheers雜誌,上網日期:1/26/2009,網址:ttp://www.cheers.com.tw/doc/page.jspx?id=40288ae417b03c750117c4818cd72961zh_TW
dc.relation.reference (參考文獻) 2. 李明譯(Larry Bossidy and Ram Charan)(2003),執行力(Execution),天下文化。zh_TW
dc.relation.reference (參考文獻) 3. 李芳齡譯(Fredmund Malik)(2008),新時代的有效管理:管理‧表現‧生活,台北:天下雜誌(股)公司。zh_TW
dc.relation.reference (參考文獻) 4. 李芳齡、余美貞譯(Peter Drucker)(2002),杜拉克─管理的實務,天下。zh_TW
dc.relation.reference (參考文獻) 5. 呂奕欣、張素華譯(John Drew, Blair McCallum, and Stefan Roggenhofer)(2006),精實之旅,時報出版。zh_TW
dc.relation.reference (參考文獻) 6. 林家五、彭玉樹、熊欣華、林裘緒(2004),「企業文化形成機制:從認知基模到共享價值觀的形成」,人力資源管理學報,第四卷,第三期,頁91-115。zh_TW
dc.relation.reference (參考文獻) 7. 房美玉(2002),「儲備幹部人格特質甄選量表之建立與應用─以某高科技公司為例」,人力資源管理學報,第二卷,第一期,頁1-18。zh_TW
dc.relation.reference (參考文獻) 8. 周淑媛(2005),台灣員工需要信賴感─WorkTaiwan™員工工作態度調查發現,惠悅觀點,上網日期:1/26/2009,網址:http://www.watsonwyatt.com/zh_TW
dc.relation.reference (參考文獻) asia-pacific/taiwan/pubs/articles/2005/2005_03_04.aspzh_TW
dc.relation.reference (參考文獻) 9. 邱皓政(2000),量化研究與統計分析,五南圖書。zh_TW
dc.relation.reference (參考文獻) 10. 陳金璋、劉憶萱譯(John C. Maxwell)(2008),360度全方位領導,英柏爾。zh_TW
dc.relation.reference (參考文獻) 11. 美商宏智國際顧問公司(2008),領導力信心出現直線下降,DDI Global Press Room,上網日期:1/26/2009,網址:http://www.ddiworld.com/about/zh_TW
dc.relation.reference (參考文獻) pr_releases_en.asp?id=183zh_TW
dc.relation.reference (參考文獻) 12. 哈佛商業評論(2008),軟硬兼施的新實力,Harvard Business Review,第二十七期,頁56。。zh_TW
dc.relation.reference (參考文獻) 13. 徐郁芬、楊昊(2004)台灣開拓國際關係的另一條道路:「新外交」的詮釋、實踐與複合網絡策略的建構,新世紀聯合國獎徵文。zh_TW
dc.relation.reference (參考文獻) 14. 畠山芳雄(2000),如何做一位傑出幹部,陽明書局。zh_TW
dc.relation.reference (參考文獻) 15. 張裕隆(2001),管理才能測驗發展及信效度分析,應用心理研究,第十期,頁65-95。zh_TW
dc.relation.reference (參考文獻) 16. 張慶勳總審定(2008),組織文化與領導,五南。zh_TW
dc.relation.reference (參考文獻) 17. 曹國雄、黃英忠、黃同圳、張火燦、王秉君(1997),人力資源管理,台北:華泰書局。zh_TW
dc.relation.reference (參考文獻) 18. 溫金豐(2006),組織理論與管理,學貫。zh_TW
dc.relation.reference (參考文獻) 19. 黃囇莉、李茂興譯(Stephen P. Robbins著)(1990),組織行為:管理心理學理論與實務,台北:揚智文化。zh_TW
dc.relation.reference (參考文獻) 20. 葛樹人(1991),心理測驗學,桂冠圖書。zh_TW
dc.relation.reference (參考文獻) 21. 羅若蘋譯(Kerry Patterson et al.)(2008),拿出你的影響力:促動改變的6種力量,美商麥格羅‧希爾。zh_TW
dc.relation.reference (參考文獻) 22. 羅若蘋譯(Barbara Minto)(2007),金字塔原理:思考、寫作、解決問題的邏輯方法。台北:經濟新潮社。zh_TW
dc.relation.reference (參考文獻) 23. 鄭晉昌、劉曉雯、林俊宏、陳春希(2006),「多向度之管理職能評鑑與主管級員工績效及績效改善之關係:一項結合橫貫面與緃貫面之研究」,人力資源管理學報,第六卷,第四期,頁1-21。zh_TW
dc.relation.reference (參考文獻) 24. 賴麗安(2008),善用組織的軟實力強化競爭力,惠悅觀點,上網日期:1/26/2009,網址:http://www.watsonwyatt.com/asia-pacific/taiwan/pubs/articles/2008/2008_04_04.aspzh_TW
dc.relation.reference (參考文獻) 二、外文部份zh_TW
dc.relation.reference (參考文獻) 1. Boyatzis, R. E. (1982), The competence manager: A model for effective performance, New York: John Wiley & Sons Inc.zh_TW
dc.relation.reference (參考文獻) 2. Borman, W.C. and Motowidlo, S.J. (1993), “Expanding the criterion domain to include element of contextual performance.” In N. Schmitt, W.C. Borman, & Associates, Personnel Selection in Organization, San Francisco: Jossey-Bass, pp. 71-98.zh_TW
dc.relation.reference (參考文獻) 3. Bratton, A. D., (1998), “Develop a framework of core competencies”, Credit Union Magazine, pp. 17-18.zh_TW
dc.relation.reference (參考文獻) 4. Campbell, J.P.(1990), “Modeling the performance prediction problem in industrial and organizational psychology.”, In M.D. Dunnette & L.M. Hough(Eds.), Handbook of industrial and organizational psychology, Vol.2, Pala Alto, CA: Consulting Psychologists Press, pp. 687-732.zh_TW
dc.relation.reference (參考文獻) 5. Cooper, R., and Schindler, S., (1998), Business research methods, N.Y.: McGraw-Hill, Inc.zh_TW
dc.relation.reference (參考文獻) 6. Dalton, M. (1997), “Are competency models a waste?”, Training and Development, pp. 46-49.zh_TW
dc.relation.reference (參考文獻) 7. Gatewood, D. R., and Field, S. H., (1998), Human resource selection, Orlando, FL: The Dryden Press.zh_TW
dc.relation.reference (參考文獻) 8. Gomez-mejia, B., and Cardy (1995), Managing human resource, Prentice Hall, Inc. Englewood.zh_TW
dc.relation.reference (參考文獻) 9. Katz, R.L. (1955), “Skill of an Effective Administrator”, Harvard Business Review, Vol.49 (7), pp. 33-42.zh_TW
dc.relation.reference (參考文獻) 10. Katz, D., and Kahn, R. L. (1978), The social psychology of organizations, 2nd ed., New York: John Wiley & Sons, Inc.zh_TW
dc.relation.reference (參考文獻) 11. Nunnally, J. C., (1978), Psychometric theory, N.Y.︰McGraw-Hill.zh_TW
dc.relation.reference (參考文獻) 12. Schein, Edgar H. (1992), Organizational culture and leadership, John Wiley & Sons Inc.zh_TW
dc.relation.reference (參考文獻) 13. Schermerhorn, J. R. (1989), Management for productivity, 3rd Edition, New York, John Wiley and Sons. Cliffs, N.J.zh_TW
dc.relation.reference (參考文獻) 14. Spencer, L. M., and S. M. Spencer., (1993), Competence at work, New York: John Wiley & Sons Inc.zh_TW
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