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題名 Business Strategy & Financial Strategy for Charge/Credit Card Company
作者 柳蜀君
Liu,Jessie
貢獻者 林基煌
柳蜀君
Liu,Jessie
關鍵詞 Business Strategy & Financial Strategy for Charge/Credit Card Company
日期 2004
上傳時間 12-Sep-2009 12:51:15 (UTC+8)
摘要 Charge / Credit card market is very competitive in Taiwan which grew from nothing in 1989 to 44 Million cards by the end of 2004. With the brutal competition in this industry, issuers tend to lower their profit margin to trade for the higher market share. What is their ultimate objective? How they prioritize their business strategy and finance strategy in different competition stage?
     
     Understand the credit card market and prospect segmentation definitely play a big role for issuers to scope their target prospects then design the right product to fit their selected cardmembers’ needs. Compare the world leading card issuer Citibank with the largest issuer in Taiwan Chinatrust Commercial Bank, what make the world’s largest issuer can not be the number one in Taiwan? What is the impact on different business strategy and financial strategy? How regulator should react to proper discipline the over-heated credit card market?
     
     From financial analytical method perspective, what should be the right measurement to be used in the credit card market? ROI, NPV or RORC?
     
     In this thesis, I also cover the discussion between “Niche Market but High Margin Approach” and the “Mass Market but Low Margin Approach” together with the importance of the organizational impact. To provide a insight on the different strategy to be used in the different business developed stage.
     
     With all the above, I put together the conclusion and suggestion of my own to the Charge / Credit Card business.
Chapter I - Introduction 1
     1.1 Research Motivation 3
     1.2 Research Objective 4
     1.3 Research Scope 5
     1.4 Research Limitations 5
     Chapter II: Industry Analysis 8
     2.1 Overview 8
     2.2 Charge / Credit Card Market Information 11
     2.3 Market Segmentation 13
     2.4 Investment Strategy 17
     2.4.1 Citibank 17
     2.4.2 Chinatrust Commercial Bank 27
     2.4.3 Comparison between Citibank and CTCB 36
     2.4.4 Regulator’s Role 38
     Chapter III : Financial Analytical Method 39
     3.1 Strategy Quality Plan - Market Share 39
     3.2 Investment Optimization Link with ROI / NPV 45
     3.3 The RORC 47
     Chapter IV : Discussion and Analysis 51
     4.1 Niche Market but High Margin Approach 51
     4.2 Mass Market but Low Margin Approach 54
     4.3 Organizational Impact 55
     Chapter V : Conclusion and Suggestion 59
     Bibliography 62
參考文獻 Chinese Portion
1. 邱志聖,策略行銷分析架構與實務應用,2001,9月,107 – 132
頁。
2. 劉玉珍,財務管理理論與實務,92年5月,27-56頁
1. 葉玉梅,〝金融機構信用卡消費行為之研究〞,國立政治大學
企管研究所碩士論文,82年6月
2. 行政院金融監督管理委員會銀行局網站 http://www.boma.gov.tw/ct.asp?xItem=31468&ctNode=1291
English Portion
1. Bernstein, Leopolo A and John J. Wild, (1999) Analysis of
Financial Statements, The McGraw-Hill Companies, Inc.
2. Markides, Constantinos & Paul Geroski, (Oct.,2004) Fast Second – How Smart Companies Bypass Radical Innovation to Enter And Dominate New Markets.
3. Mei Chiang, Financial Services Ratings Taiwan Ratings Corp.
(Nov.2004), Taiwan Rating Corp.
4. Price, Charles & Todd Thomson, (June, 2004) Strategic Decisions
Conference, Sanford C. Bernstein & Co.
5. Posner, Kenneth A., Athina L. Meehan, Melini S. Jesudason &
Global Banking Team, (Feb.,2004) Diversified Financials: Global Insight (Feb., 2004), Morgan Stanley
描述 碩士
國立政治大學
經營管理碩士學程(EMBA)
91932718
93
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0919327181
資料類型 thesis
dc.contributor.advisor 林基煌zh_TW
dc.contributor.author (Authors) 柳蜀君zh_TW
dc.contributor.author (Authors) Liu,Jessieen_US
dc.creator (作者) 柳蜀君zh_TW
dc.creator (作者) Liu,Jessieen_US
dc.date (日期) 2004en_US
dc.date.accessioned 12-Sep-2009 12:51:15 (UTC+8)-
dc.date.available 12-Sep-2009 12:51:15 (UTC+8)-
dc.date.issued (上傳時間) 12-Sep-2009 12:51:15 (UTC+8)-
dc.identifier (Other Identifiers) G0919327181en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/30777-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 經營管理碩士學程(EMBA)zh_TW
dc.description (描述) 91932718zh_TW
dc.description (描述) 93zh_TW
dc.description.abstract (摘要) Charge / Credit card market is very competitive in Taiwan which grew from nothing in 1989 to 44 Million cards by the end of 2004. With the brutal competition in this industry, issuers tend to lower their profit margin to trade for the higher market share. What is their ultimate objective? How they prioritize their business strategy and finance strategy in different competition stage?
     
     Understand the credit card market and prospect segmentation definitely play a big role for issuers to scope their target prospects then design the right product to fit their selected cardmembers’ needs. Compare the world leading card issuer Citibank with the largest issuer in Taiwan Chinatrust Commercial Bank, what make the world’s largest issuer can not be the number one in Taiwan? What is the impact on different business strategy and financial strategy? How regulator should react to proper discipline the over-heated credit card market?
     
     From financial analytical method perspective, what should be the right measurement to be used in the credit card market? ROI, NPV or RORC?
     
     In this thesis, I also cover the discussion between “Niche Market but High Margin Approach” and the “Mass Market but Low Margin Approach” together with the importance of the organizational impact. To provide a insight on the different strategy to be used in the different business developed stage.
     
     With all the above, I put together the conclusion and suggestion of my own to the Charge / Credit Card business.
en_US
dc.description.abstract (摘要) Chapter I - Introduction 1
     1.1 Research Motivation 3
     1.2 Research Objective 4
     1.3 Research Scope 5
     1.4 Research Limitations 5
     Chapter II: Industry Analysis 8
     2.1 Overview 8
     2.2 Charge / Credit Card Market Information 11
     2.3 Market Segmentation 13
     2.4 Investment Strategy 17
     2.4.1 Citibank 17
     2.4.2 Chinatrust Commercial Bank 27
     2.4.3 Comparison between Citibank and CTCB 36
     2.4.4 Regulator’s Role 38
     Chapter III : Financial Analytical Method 39
     3.1 Strategy Quality Plan - Market Share 39
     3.2 Investment Optimization Link with ROI / NPV 45
     3.3 The RORC 47
     Chapter IV : Discussion and Analysis 51
     4.1 Niche Market but High Margin Approach 51
     4.2 Mass Market but Low Margin Approach 54
     4.3 Organizational Impact 55
     Chapter V : Conclusion and Suggestion 59
     Bibliography 62
-
dc.description.tableofcontents Chapter I - Introduction 1
     1.1 Research Motivation 3
     1.2 Research Objective 4
     1.3 Research Scope 5
     1.4 Research Limitations 5
     Chapter II: Industry Analysis 8
     2.1 Overview 8
     2.2 Charge / Credit Card Market Information 11
     2.3 Market Segmentation 13
     2.4 Investment Strategy 17
     2.4.1 Citibank 17
     2.4.2 Chinatrust Commercial Bank 27
     2.4.3 Comparison between Citibank and CTCB 36
     2.4.4 Regulator’s Role 38
     Chapter III : Financial Analytical Method 39
     3.1 Strategy Quality Plan - Market Share 39
     3.2 Investment Optimization Link with ROI / NPV 45
     3.3 The RORC 47
     Chapter IV : Discussion and Analysis 51
     4.1 Niche Market but High Margin Approach 51
     4.2 Mass Market but Low Margin Approach 54
     4.3 Organizational Impact 55
     Chapter V : Conclusion and Suggestion 59
     Bibliography 62
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0919327181en_US
dc.subject (關鍵詞) Business Strategy & Financial Strategy for Charge/Credit Card Companyen_US
dc.title (題名) Business Strategy & Financial Strategy for Charge/Credit Card Companyzh_TW
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Chinese Portionzh_TW
dc.relation.reference (參考文獻) 1. 邱志聖,策略行銷分析架構與實務應用,2001,9月,107 – 132zh_TW
dc.relation.reference (參考文獻) 頁。zh_TW
dc.relation.reference (參考文獻) 2. 劉玉珍,財務管理理論與實務,92年5月,27-56頁zh_TW
dc.relation.reference (參考文獻) 1. 葉玉梅,〝金融機構信用卡消費行為之研究〞,國立政治大學zh_TW
dc.relation.reference (參考文獻) 企管研究所碩士論文,82年6月zh_TW
dc.relation.reference (參考文獻) 2. 行政院金融監督管理委員會銀行局網站 http://www.boma.gov.tw/ct.asp?xItem=31468&ctNode=1291zh_TW
dc.relation.reference (參考文獻) English Portionzh_TW
dc.relation.reference (參考文獻) 1. Bernstein, Leopolo A and John J. Wild, (1999) Analysis ofzh_TW
dc.relation.reference (參考文獻) Financial Statements, The McGraw-Hill Companies, Inc.zh_TW
dc.relation.reference (參考文獻) 2. Markides, Constantinos & Paul Geroski, (Oct.,2004) Fast Second – How Smart Companies Bypass Radical Innovation to Enter And Dominate New Markets.zh_TW
dc.relation.reference (參考文獻) 3. Mei Chiang, Financial Services Ratings Taiwan Ratings Corp.zh_TW
dc.relation.reference (參考文獻) (Nov.2004), Taiwan Rating Corp.zh_TW
dc.relation.reference (參考文獻) 4. Price, Charles & Todd Thomson, (June, 2004) Strategic Decisionszh_TW
dc.relation.reference (參考文獻) Conference, Sanford C. Bernstein & Co.zh_TW
dc.relation.reference (參考文獻) 5. Posner, Kenneth A., Athina L. Meehan, Melini S. Jesudason &zh_TW
dc.relation.reference (參考文獻) Global Banking Team, (Feb.,2004) Diversified Financials: Global Insight (Feb., 2004), Morgan Stanleyzh_TW